2021 VOLKSWAGEN T-ROC oil

WARNING
Never tow a vehicle that has no power supply.
assistance.

NOTICE
When pushing the vehicle by hand, do not press on the tail light clusters, the side spoilers on the
rear window, the rear spoiler or large panels. This could damage the vehicle and the rear spoiler
could become detached.

NOTICE
Remove and install the cover and the towing eye carefully so as to avoid damage to the vehicle, e.g.
the paintwork.
Notes on tow-starting and towing
First read and observe the introductoryinformation and safety warnings⇒Introduction 
It is still possible to activate the turn signals in a vehicle that is being towed, even if the hazard
warning lights are switched on. To do this, operate the turn signal lever in the required direction
while the ignition is switched on. The hazard warning lights will not flash while the turn signal is
being used. The hazard warning lights will start flashing again automatically as soon as the turn
signal lever is moved back to the neutral position.
When should your vehicle not be tow-started or towed?

an 50 km.
accident.
If the vehicle cannot be towed on its own four wheels due to one of the above conditions, seek
expert assistance and have the vehicle transported on a recovery vehicle if necessary.
Tow-starting
First read and observe the introductoryinformation and safety warnings⇒Introduction 
Preparations for tow-starting
Vehicles with an automatic gearbox:

Additional insulating materials such as blankets in the engine compartment could disrupt the
operation of the engine, start fires and lead to severe injuries.


WARNING
Service fluids and some materials in the engine compartment are highly flammable and can cause
fires and serious injuries!
ty of the engine compartment.

injuries.
tem or the electrical
system:
-volt vehicle battery. Ensure that the vehicle is unlocked when the 12-
volt vehicle battery is disconnected as otherwise the anti-theft alarm will be activated.
of heating systems, water heaters or any other open flames.


NOTICE
When filling or changing service fluids, please ensure that the correct service fluids are filled through
the correct openings. The use of incorrect service fluids could result in serious malfunctions and
engine damage.

Service fluids that leak from the vehicle are harmful to the environment. For this reason, you should
regularly check the ground underneath your vehicle. If there are spots of oil or other fluids on the
ground, the vehicle should be inspected by a qualified workshop. Any spilt service fluids must be
disposed of properly.
Preparing the vehicle for working in the engine compartment
Checklist
The following steps should always be carried out in the specified order before working in the engine
compartment ⇒ :

Park the vehicle on a level and stable surface.

Fig. 184 On the instrument cluster display: the bonnet is open or has not been closed properly.
A symbol in the instrument cluster display ⇒ Fig. 184  indicates if the bonnet is open or is not closed
properly.
Do not drive on! If necessary, lift the bonnet and then close it again.
This symbol is also visible when the ignition is switched off and will go out a few seconds after the
vehicle has been locked when all doors are closed.

WARNING
Failure to observe warnings can cause your vehicle to break down in traffic, which can lead to
accidents and serious injuries.
ver ignore any warnings.


The symbol can differ depending on the version of the instrument cluster.
Service fluids and consumables
All service fluids and consumables, e.g. tyres, coolant and vehicle batteries, are being constantly
developed. The same applies to toothed belts, engine oils and spark plugs for combustion engines,
for example. For this reason, service fluids and consumables should be replaced at a qualified
workshop. Volkswagen dealerships always have the latest information about any changes.

WARNING
Unsuitable service fluids and consumables, and the incorrect use of these fluids and consumables,
can cause accidents, serious injuries, burns or poisoning.
e kept in their original sealed container.

⇒ . Observe the dilution instructions on the packaging.
peratures, add a special anti-freeze agent so that the fluid cannot freeze ⇒ .
The windscreen washer fluid reservoir has a capacity of about 3.0–7.5 litres, according to the vehicle
equipment.

WARNING
Never mix coolant additive or other unsuitable additives into the washer fluid. These may leave an
oily film on the screen, restricting the field of vision.

-freeze agent should be added to the washer fluid if necessary.

NOTICE
cause the ingredients to flocculate and block the washer jets.
rrect service fluids are filled through the
correct openings. The use of incorrect service fluids could result in serious malfunctions and engine
damage.
Engine oil
Introduction
This chapter contains information on the followingsubjects:
⇒ Engine oil standards 
⇒ Changing engine oil 
⇒ Engine oil consumption 
⇒ Checking the engine oil level and refilling the engine oil 
⇒ Troubleshooting 
The engine oils are not only tailored to the requirements of engines and exhaust gas treatment
systems, but also to fuel quality. Due to the way in which a combustion engine works, engine oil
always comes into contact with combustion residues and fuel, which has corresponding effects on
the ageing process of the oil. The correct engine oil is important for the function and service life of
the engine. A special multigrade high-lubricity oil has been filled at the factory and this can normally
be used as an all-season oil.

Engine oils are constantly being developed and improved. Volkswagen dealerships always have the
latest information about any changes. Volkswagen therefore recommends having engine oil changes
done by a Volkswagen dealership.
Information for warning and indicator lamps lit up can be found in the troubleshooting at the end of
the chapter ⇒ Troubleshooting .

WARNING
Incorrect handling of engine oil can cause serious burns and other injuries.


original container. This also applies to used oil until it is
disposed of.
may then drink the engine oil.
skin. Skin that has been in contact with engine oil
should be washed thoroughly with water and soap.
allow the engine to cool down.

Leaking or spilt engine oil can pollute the environment. Spilt service fluids must be collected and
then disposed of properly and in an environmentally responsible way.
Engine oil standards
First read and observe the introductoryinformation and safety warnings⇒Introduction 
If possible, use only Volkswagen-approved engine oil ⇒ . To comply with the requirements of the
flexible oil change service, use only approved flexible service engine oil that complies with the
corresponding VW standard.
Since the quality of fuels can vary greatly between individual markets, this must be taken into
account when selecting the correct engine oil.
The use of engine oils compliant with the VW 504 00, VW 507 00 and VW 508 00 specifications
requires a fuel quality compliant with EN 228 (petrol) and EN 590 (diesel), or fuel of an equivalent
quality. Engine oils compliant with VW 504 00, VW 507 00 and VW 508 00 are therefore unsuitable
for use in a large number of markets.
If the engine has been filled with engine oil in accordance with the standards W 502 00, VW 504 00
and VW 507 00, a sticker with the relevant information will be located on the lock carrier in the
engine compartment. Observe this information!

Service identification
You can check whether your vehicle is equipped for the Flexible Service QI6 (Longlife) or Fixed
Service QI1, QI2, QI3, QI4, QI7 (dependent on time or mileage) in the vehicle data ⇒ Technical data 
or on the inside cover of this owner's manual.
Permitted engine oil standards
Petrol engineswith particulate filter1)
Flexible ServiceVW 508 00 or alternatively VW 504 002)Fixed ServiceVW 502 00
Petrol engineswithout particulate filter
Flexible ServiceVW 508 00 or alternatively VW 504 00Fixed ServiceVW 502 00
Diesel engineswith particulate filter1)
Flexible ServiceVW 507 00Fixed ServiceVW 507 00
Diesel engineswithout particulate filter
Flexible ServiceVW 507 00Fixed ServiceVW 505 01
Volkswagen recommends engine oils.

NOTICE
additives is not covered by the warranty.
Using other engine oils can cause engine damage.
d engine oils are not
available. To avoid damaging the engine, a maximum quantity of 0.5 litres of the following engine oil
may be used only once until the next oil change:
SN (API SM).
ards ACEA C3 or API CJ-4.
1) Check with a qualified workshop if you are unsure whether your vehicle is equipped with a
particulate filter. Volkswagen recommends using a Volkswagen dealership for this purpose.
2) Using VW 504 00 instead of VW 508 00 may cause the vehicle's emissions values to increase
slightly.
Changing engine oil
First read and observe the introductoryinformation and safety warnings⇒Introduction 

The engine oil must be changed on a regular basis. Always observe the service intervals applicable to
your vehicle ⇒ Service .
The engine oil and filter change should be carried out by a qualified workshop due to the special
tools and knowledge required, this also applies to the disposal of used oil. Volkswagen recommends
using a Volkswagen dealership for this purpose.
More details on the service intervals can be found in the chapter on service ⇒ Service .
Additives in the engine oil can cause new engine oil to discolour quickly. This is normal and does not
mean that the engine oil should be changed more frequently.

WARNING
If, in exceptional cases, you have to carry out an oil change yourself, please observe the following:


al when removing the oil drain plug with your fingers to help prevent oil
from running down your arm.
engine filling quantity.
l in empty food containers, bottles or any other non-original containers as
people finding these containers may not know that they contain engine oil.


Before changing the engine oil, first find out where old oil can be disposed of properly near you.

Used oil must be disposed of in accordance with regulations governing the protection of the
environment. Never dispose of used oil in locations such as gardens, woods, sewerage systems, on
streets and roads, or in rivers and waterways.
Engine oil consumption
First read and observe the introductoryinformation and safety warnings⇒Introduction 
Engine oil consumption can vary from engine to engine and can change during the service life of an
engine.
The vehicle may consume up to 1.0 litre of engine oil per 2,000 km, depending on your driving style
and the conditions in which the car is used. In new vehicles, consumption may be higher for the first
5,000 km. The engine oil level must therefore be checked at regular intervals, preferably each time
the vehicle is refuelled and before long journeys.

When the engine is working hard, the engine oil level should be kept within the upper permissible
area ⇒ Fig. 186  Ⓒ, for instance during extended motorway journeys in summer, when towing a
trailer ⇒ Trailer towing , or when climbing mountain passes.
Checking the engine oil level and refilling the engine oil

Fig. 186 Engine oil level markings on the oil dipstick (variants).

Fig. 187 In the engine compartment: engine oil filler cap (illustration).
First read and observe the introductoryinformation and safety warnings⇒Introduction 
Key to ⇒ Fig. 186 :
Engine oil level too high – observe the messages on the instrument cluster display or contact a
qualified workshop, if necessary.
Do not fill engine oil.
Engine oil level OK.
Engine oil level too low – fill engine oil.
Checklist
Carry out the steps in the specified order ⇒ :