2021 VOLKSWAGEN T-ROC engine

radio signal or is covered by another item, e.g. an aluminium case ⇒ Starting and stopping the
engine .

If the vehicle has a DSG® dual clutch gearbox, it can be locked only if the selector lever is in
position P.

The entire vehicle will be unlocked if the sensor is touched twice, even if a single door has already
been unlocked.
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒Introduction 
Keyless Access does not work
The function of the sensors may be restricted if they become very dirty.
Clean the sensors.
All turn signals flash four times
The vehicle key used last is still in the vehicle.
Doors and central locking button
Introduction
This chapter contains information on the followingsubjects:
⇒ Indicator lamp in the driver door 
⇒ Automatic locking and unlocking 
⇒ Central locking button 
⇒ Opening and closing the driver door manually 
⇒ Manually closing the front passenger door and rear doors 
⇒ Childproof lock 
⇒ SAFELOCK 
⇒ Troubleshooting 
If the vehicle key or central locking fails, the doors can be locked manually and, in some cases, also
unlocked manually.
The central locking system enables you to centrally lock and unlock all the doors, the boot lid and
the tank flap of the vehicle.

The vehicle can be locked only if the ignition has been switched off or the driver has switched off the
engine before leaving the vehicle.
A symbol in the instrument cluster display ⇒ Displays  indicates if one or more doors are not closed
properly. Do not drive on! Open the appropriate door and then close it again.
This symbol is also visible when the ignition is switched off and will go out a few seconds after the
vehicle has been locked when all doors are closed.

WARNING
A door which is not closed properly could open suddenly while the vehicle is in motion. This could
lead to serious injuries.
Stop as soon as possible and close the door.
Make sure that the door is closed properly and that the lock has engaged. The closed door must be
flush with the surrounding body panels.
Doors should be opened or closed only when you are sure that nobody is in their path.

WARNING
Any door being held open by the door arrester could close unexpectedly in strong winds or if the
vehicle is on a slope. This could lead to injuries.
Always hold doors by the handle when opening and closing doors.

WARNING
The opening and closing paths of the doors and boot lid are potential danger areas where injury can
occur.
The doors and boot lid should therefore be opened or closed only when you are sure that nobody is
in their path.

WARNING
Careless locking of the doors can cause serious injuries.
If the vehicle is locked from the outside, the doors and electric windows cannot be opened from the
inside.
The central locking system locks all doors. Locking the vehicle from the inside can prevent the doors
from being opened unintentionally and unauthorised persons from entering the vehicle. However,
locked doors can delay assistance to passengers inside the vehicle in the event of an accident or
emergency.

Keyless Access ⇒ Unlocking or locking the vehicle with Keyless Access  is not activated if the vehicle
was locked manually.
Things to note when unlocking manually
The alarm is triggered when the driver door is opened ⇒ Anti-theft alarm .
After unlocking, an emergency start must be carried out ⇒ Starting and stopping the engine .
Switch on the ignition to switch off the alarm.
The electronic immobiliser recognises a valid vehicle key.

The anti-theft alarm is not activated when the vehicle is locked manually using the key bit ⇒ Anti-
theft alarm .
Manually closing the front passenger door and rear doors

Fig. 58 In the front edge of the rear right-hand door: manually locking the vehicle with the vehicle
key.
First read and observe the introductoryinformation and safety warnings⇒Introduction 
The front passenger door and the rear doors can be locked manually. The anti-theft alarm is not
activated in this case ⇒ Anti-theft alarm .
Open the door.
Remove the rubber seal in the front edge of the door.
Insert the key bit into the slot and turn ⇒ Fig. 58 .
Reattach the rubber seal.
Check that the door is locked.
The vehicle should be checked by a qualified workshop as soon as possible.
A door that has been locked manually will be unlocked again if the vehicle is unlocked or the door in
question is opened from the inside.

There is a fault in the locking system.
Go to a qualified workshop. Volkswagen recommends using a Volkswagen dealership for this
purpose.
Turn signals do not flash
If the turn signals do not flash as confirmation when the vehicle is locked:
At least one of the doors or the boot lid is not closed.
OR: convenience closing is in progress and not all windows and the glass roof have been closed.
Vehicle locks itself automatically
The vehicle will lock itself again automatically after approx. 45 seconds if one of the following
conditions applies:
The vehicle has been unlocked but not opened.
The ignition has not been switched on.
The boot lid has not been opened.
The vehicle has been unlocked using the lock cylinder.
The vehicle has been locked using the central locking button in the vehicle interior.
Response when locking the vehicle with a second vehicle key
Keyless Access: the vehicle key located inside the vehicle will be blocked from starting the engine if
the vehicle has been locked from the outside using a second vehicle key. Press the button on the
vehicle key in the vehicle interior to enable it to start the engine ⇒ Starting and stopping the
engine .
Locking the vehicle after airbags have been triggered
The entire vehicle is unlocked if the airbags are activated in an accident. Depending on the extent of
the damage, the vehicle can be locked as follows after an accident:
Switch the ignition off and then back on again.
Automatic deactivation of the sensors
The vehicle is not unlocked or locked for an extended period.
A sensor has been triggered an excessive number of times.
Reactivating the sensors:
Unlock the vehicle with the button in the vehicle key.

NOTICE

Please note that the sensors in the door handles can be activated by a powerful jet of water or
steam if a valid vehicle key is simultaneously within the operating range. If at least one window is
open and sensor surfaces on the door handles are continuously activated, all windows will close. All
windows could open if the jet of water or steam is moved away from the door handle sensors briefly
and then moved back again ⇒  .

It may not be possible to lock or unlock the vehicle using the Keyless Access if the 12-volt vehicle
battery or button cell in the vehicle key is weak or discharged. The vehicle can be locked or unlocked
manually ⇒  .

If there is no valid vehicle key in the vehicle or if it is not detected, a corresponding message will be
shown on the instrument cluster display. This may occur if the vehicle key is exposed to interference
from another radio signal or is covered by another item, e.g. an aluminium case ⇒ Starting and
stopping the engine .
Anti-theft alarm
Depending on the vehicle equipment level, the vehicle may have an anti-theft alarm.
The anti-theft alarm is activated automatically when the vehicle is locked using the vehicle key.
The anti-theft alarm outputs acoustic and visual warning signals for up to five minutes.
When does the system trigger an alarm?
If a door is opened.
If the bonnet is opened.
If the boot lid is opened.
If the ignition is switched on with a valid vehicle key. (The alarm may sound briefly.)
If the 12-volt vehicle battery is disconnected.
If there is movement inside the vehicle (in vehicles with interior monitoring) ⇒ Interior monitoring
system and anti-tow alarm .
If the vehicle is lifted or towed (vehicles with anti-tow alarm) ⇒ Interior monitoring system and anti-
tow alarm .
If the vehicle is transported on a car ferry or by rail (vehicles with anti-tow alarm or interior
monitoring) ⇒ Interior monitoring system and anti-tow alarm .
If a trailer that is connected to the anti-theft alarm system is removed ⇒ Trailer towing .
Switching off the alarm
Unlock the vehicle using the unlocking button on the vehicle key.

Fig. 66 In the roof: button for the glass roof.
The term glass roof is used as a standard term for the panorama sliding/tilting roof.
The glass roof is a roof opening system featuring two glass elements. The rear glass element is fixed
and cannot be opened.
The button has two positions. First stage: fully or partially tilt, open or close the roof. Second
stage: automatically move the roof to the respective limit position. Press the button again to stop
the one-touch function.
Tilting the glass roof: push the button ⇒ Fig. 66Ⓑ  to the first position. One-touch function: push
button Ⓑ to the second position.
Closing the tilted glass roof: push the button Ⓐ to the first position. One-touch function: push
button Ⓐ to the second position.
Opening the glass roof: push the button Ⓒ to the first position. One-touch function up to
convenience position: push button Ⓒ to the second position.
Closing the glass roof: push the button Ⓓ to the first position. One-touch function: push button Ⓓ
to the second position.
Stopping one-stop function of the opening or closing procedure: push button Ⓒ or Ⓓ again.

WARNING
Careless or unsupervised use of the glass roof can cause serious injuries.
Open and close the glass roof only when you are sure that nobody is obstructing the path of the
roof.
Always take all vehicle keys with you every time you leave the vehicle.
Never leave children or people requiring assistance alone in the car, particularly if they have access
to the vehicle key. Unsupervised use of the vehicle key can lock the vehicle, start the engine, switch
on the ignition and operate the glass roof.
The glass roof can still be opened or closed for a short time after the ignition has been switched off,
provided that the driver door or front passenger door are not opened.

NOTICE
To avoid damage during cold weather, clear any ice and snow off the vehicle roof before opening or
tilting the glass roof.
Always close the glass roof when you leave the vehicle or if it starts to rain. Any rain entering the
vehicle when the glass roof is open or tilted could cause significant damage to the electrical system.
This can result in further damage to the vehicle.

Switch off the ignition.
Lock the vehicle from the outside.
Automatic switch-off of side lights and parking lights
If the battery capacity is not sufficient for the side lights or parking light to remain switched on for
two hours, the 12-volt vehicle battery can be discharged to such an extent that it is no longer
possible to start the engine ⇒ .
In the case of standing times of more than two hours, the vehicle will detect a weak 12-volt vehicle
battery and switch off the side lights or parking light so that the engine can still be started.

WARNING
Accidents and serious injuries can occur if the vehicle is parked without sufficient illumination, as
other road users might have difficulty seeing the vehicle, or may not see it at all.
Always park the vehicle safely and with sufficient lighting. Observe any applicable local regulations.
If the vehicle lighting is required for several hours, switch on the right or left parking light if possible.
The illumination time of the parking light on one side is generally twice as long as for continuous
parking light on both sides of the vehicle.
Coming Home and Leaving Home function (orientation lighting)
The Coming Home and Leaving Home function lights up the area immediately surrounding the
vehicle when you get in or out of the vehicle in darkness.
Not in China: the Coming Home function is switched on manually. In contrast, the Leaving
Home function is controlled automatically by a rain/light sensor.
Only in China: the Coming Home and Leaving Home function is controlled automatically by a
rain/light sensor.
The switch-off delay can be adjusted and the function activated or deactivated in the Vehicle
settings menu in the Infotainment system ⇒ Infotainment system controls and displays .
Activating the Coming Home function
Not in China
Switch off the ignition.
Operate the headlight flasher for approximately one second.
The Coming Home lighting is switched on when the driver door is opened. The switch-off delay starts
when the last vehicle door or the boot lid has been closed.
Activating the Coming Home function

Press the button in the air conditioning block to switch the auxiliary heater on and off when the
ignition is switched off ⇒  .
Touch the function button in the Infotainment system air conditioning settings to access the
Auxiliary heater menu ⇒ Auxiliary heater and ventilation .
The auxiliary heater provides additional heating when the ignition is switched on.
– Blower
Turn the middle rotary control.
When Climatronic is in automatic mode, no blower speed is displayed in the rotary control.
– Air recirculation mode
Press the button.
Air distribution
– air distribution to the upper body via the vents in the dash panel.
– air distribution to footwell.
– air distribution to the upper body and the footwell.
– air distribution to the windscreen and the footwell.
– air distribution to the windscreen.
| – Defrost function
Manual air conditioning system: turn the right rotary knob to position ⇒ Fig. 91 .
Climatronic: press the button ⇒ Fig. 92 .
Manual air conditioning system: in the defrost function, the air recirculation mode switches off
and the air conditioning compressor for the cooling system switches on in order to dehumidify the
air. When the defrost function is switched on, it is not possible to switch the air recirculation mode
on or the air conditioning compressor off1).
– Rear window heating
Press to switch the rear window heating on or off while the engine is running.
The rear window heating will switch off after 10 minutes at the latest.
Recommended settings for manual air conditioning system
Switch off air recirculation mode.
Set blower to setting or .