Vehicle unlocking is confirmed by all the turn signals flashing twice and locking by the turn signals
flashing once.
Locking and unlocking the boot lid
When the vehicle is locked, the boot lid will be unlocked automatically if you open it when a vehicle
key is located within the operating range of the boot lid ⇒ Fig. 52 .
The boot lid is locked automatically after it is closed.
If the vehicle is completely unlocked, the boot lid will not lock automatically when closed.
Temporarily deactivating Keyless Access
Keyless Access can be deactivated temporarily as described below so that the vehicle cannot be
unlocked and started due to misuse by unauthorised third parties.
Lock the vehicle with the button in the vehicle key.
In addition, touch the sensor on the outside of the door handle ⇒ Fig. 53Ⓑ once within five
seconds. Do not reach into the door handle.
Keyless Access is temporarily deactivated.
Check deactivation by waiting for at least ten seconds and then pull the door handle again. It should
not be possible to open the door.
When the vehicle is next unlocked, it can be unlocked only using the vehicle key. The Keyless Access
locking and starting system is reactivated the next time the vehicle is unlocked.
Operating the convenience functions
All electric windows and the glass roof can be closed automatically.
Keep a finger on the sensor ⇒ Fig. 53Ⓑ of the driver or front passenger door handle for a few
seconds until the windows and glass roof are closed.
The sensor functions can be set in the Vehicle settings menu in the Infotainment system
⇒ Infotainment system controls and displays .
The unlocking function is deactivated for a few seconds so that you can check that the vehicle has
been locked successfully.
If the message Keyless Access system faulty appears on the instrument cluster display, there may be
a malfunction in the Keyless Access system. Go to a qualified workshop.
If there is no vehicle key in the vehicle or if it is not detected, a message will be shown on the
instrument cluster display. This may occur if the vehicle key is subject to interference by another
radio signal or is covered by another item, e.g. an aluminium case ⇒ Starting and stopping the
engine .
If the vehicle has a DSG® dual clutch gearbox, it can be locked only if the selector lever is in
position P.
The entire vehicle will be unlocked if the sensor is touched twice, even if a single door has already
been unlocked.
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒Introduction
Keyless Access does not work
The function of the sensors may be restricted if they become very dirty.
Clean the sensors.
All turn signals flash four times
The vehicle key used last is still in the vehicle.
Doors and central locking button
Introduction
This chapter contains information on the followingsubjects:
⇒ Indicator lamp in the driver door
⇒ Automatic locking and unlocking
⇒ Central locking button
⇒ Opening and closing the driver door manually
⇒ Manually closing the front passenger door and rear doors
⇒ Childproof lock
⇒ SAFELOCK
⇒ Troubleshooting
If the vehicle key or central locking fails, the doors can be locked manually and, in some cases, also
unlocked manually.
The central locking system enables you to centrally lock and unlock all the doors, the boot lid and
the tank flap of the vehicle.
There is a fault in the locking system.
Go to a qualified workshop. Volkswagen recommends using a Volkswagen dealership for this
purpose.
Turn signals do not flash
If the turn signals do not flash as confirmation when the vehicle is locked:
At least one of the doors or the boot lid is not closed.
OR: convenience closing is in progress and not all windows and the glass roof have been closed.
Vehicle locks itself automatically
The vehicle will lock itself again automatically after approx. 45 seconds if one of the following
conditions applies:
The vehicle has been unlocked but not opened.
The ignition has not been switched on.
The boot lid has not been opened.
The vehicle has been unlocked using the lock cylinder.
The vehicle has been locked using the central locking button in the vehicle interior.
Response when locking the vehicle with a second vehicle key
Keyless Access: the vehicle key located inside the vehicle will be blocked from starting the engine if
the vehicle has been locked from the outside using a second vehicle key. Press the button on the
vehicle key in the vehicle interior to enable it to start the engine ⇒ Starting and stopping the
engine .
Locking the vehicle after airbags have been triggered
The entire vehicle is unlocked if the airbags are activated in an accident. Depending on the extent of
the damage, the vehicle can be locked as follows after an accident:
Switch the ignition off and then back on again.
Automatic deactivation of the sensors
The vehicle is not unlocked or locked for an extended period.
A sensor has been triggered an excessive number of times.
Reactivating the sensors:
Unlock the vehicle with the button in the vehicle key.
NOTICE
Fig. 64 In the boot lid: open the holder for the warning triangle.
Fig. 65 In the boot lid: manual release mechanism for the boot lid.
First read and observe the introductoryinformation and safety warnings⇒Introduction
Unlocking the boot lid manually
Turn the lock of the warning triangle holder 90° anticlockwise ⇒ Fig. 64 .
Open the warning triangle holder and remove the warning triangle.
Insert the key bit into the opening in the boot lid ⇒ Fig. 65 and press the release lever in the
direction of the arrow.
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒Introduction
Boot lid cannot be opened or closed
Check whether the boot lid is blocked by an obstacle. The boot lid can be moved by hand. You will
need to use increased force for this.
The drive switches off automatically in order to prevent overheating if the boot lid is operated too
frequently in a short space of time. Until the drive has cooled down, the boot lid can be opened and
closed by hand using more force than usual.
When you tow a trailer, the electrical boot lid can only be opened and closed on the boot lid
⇒ Trailer towing .
The boot lid must be closed by hand if the 12-volt vehicle battery or fuse is disconnected or faulty.
All turn signals flash four times
The vehicle key used last is still in the vehicle.
Boot lid is stiff
At outside temperatures below freezing point, the opening mechanism cannot always lift the
partially opened boot lid automatically. In this case, guide the boot lid further up by hand.
Windows
Opening and closing windows
The buttons are located in the doors ⇒ Vehicle overviews .
Opening the windows: press the button. Closing the windows: pull the button.Press to disable
the electric window buttons in the rear doors.
The windows can still be opened or closed using the buttons for a short time after the ignition has
been switched off, provided the driver door and the front passenger door are not opened.
One-touch opening and closing
The one-touch opening and closing function can be used to fully open and close the windows. The
individual buttons do not have to be held to do this.
One-touch closing: pull the button for the appropriate window up briefly into the second position.
One-touch opening: press the button for the appropriate window down briefly into the second
position.
Stopping the one-touch function: press or pull the button for the appropriate window again.
Convenience opening and closing
The windows can be opened and closed from outside the vehicle using the vehicle key when the
ignition is switched off:
Press and hold the locking or unlocking button on the vehicle key.
In vehicles with keyless locking and starting system Keyless Access: place your finger on the locking
sensor in the door handle for a few seconds until the windows are closed ⇒ Unlocking or locking the
vehicle with Keyless Access . The vehicle key must be within the operating range.
To interrupt this function, release the locking or unlocking button OR remove your finger from the
sensor.
A valid vehicle key must be located within the operating range. All turn signals will flash once as
confirmation that all the windows and the glass roof have been closed.
Set the convenience opening settings in the Vehicle settings menu in the Infotainment system
⇒ Infotainment system controls and displays .
WARNING
Careless or unsupervised use of the electric windows can cause serious injuries.
The electric windows should only be opened or closed when you are sure that nobody is in their
operating area.
Never leave children or people requiring assistance alone in the vehicle when the vehicle is locked.
The windows can no longer be opened in an emergency.
Remove leaves and other loose items from the glass roof guide rails at regular intervals using a
vacuum cleaner, or by hand.
The roll-back function will not work properly if there is a malfunction in the glass roof. Go to a
qualified workshop.
Convenience opening or closing of the glass roof
Convenience opening and closing
The glass roof can be opened and closed from outside the vehicle using the vehicle key:
Press and hold the locking or unlocking button on the vehicle key. The glass roof is tilted or closed.
In vehicles with the Keyless Access locking and starting system: place your finger on the locking
sensor in the door handle for a few seconds until the glass roof is closed ⇒ Unlocking or locking the
vehicle with Keyless Access .
Release the locking or unlocking button to interrupt this function.
The convenience closing function closes all the windows in the doors and the glass roof. All turn
signals will flash once as confirmation that all the windows and the glass roof have been closed.
Make settings for operation of the glass roof in the Vehicle settings menu in the Infotainment
system ⇒ Infotainment system controls and displays .
Some settings can be saved in the user accounts for personalisation and therefore change
automatically when the user account is changed ⇒ Personalisation .
Glass roof roll-back function
The roll-back function reduces the risk of crush injuries ⇒ . If the glass roof is obstructed during
the closing process, it will open again immediately.
Check to see why the glass roof has not closed.
Try to close the glass roof again.
If the glass roof still cannot be closed, close it without the roll-back function.
Closing the glass roof without the roll-back function
Press the button to the second position Ⓓ until the glass roof has fully closed.
The glass roof will now close without the roll-back function.
Please go to a qualified workshop if the glass roof still cannot be closed.
If you release the switch during the closing procedure, the glass roof will open automatically.
WARNING
The rear centre armrest must always be folded up while the vehicle is in motion in order to reduce
the risk of injury.
The middle seat on the rear bench seat must never be used when the centre armrest is folded down
– neither by adults nor children. An incorrect sitting position can cause severe injuries.
Lights
Turn signals
Switching turn signals on and off
Fig. 78 On the left of the steering column: turn signal and main beam lever.
Switch on the ignition.
Move the turn signal and main beam lever ⇒ Fig. 78 from the centre position to the following
position:
Right turn signal .
Left turn signal .
Return the turn signal and main beam lever to the basic position in order to switch off the turn
signal.
Go to a qualified workshop if the acoustic signal does not sound when a turn signal is switched on
and have the vehicle checked.
Convenience turn signal
To operate the convenience turn signal, push the turn signal and main beam lever up or down to the
pressure point and then release the lever. The turn signal flashes three times.
To cancel the convenience turn signal, immediately move the lever in the opposite direction up to
the pressure point and then release it.
The convenience turn signal can be activated and deactivated in the Infotainment system in
the Vehicle settings menu ⇒ Infotainment system controls and displays .
WARNING
Incorrect use of turn signals, a failure to use turn signals, or forgetting to switch off a turn signal can
confuse other road users. This could lead to accidents and serious injuries.
Always activate the turn signal in good time when changing lanes and performing overtaking or
turning manoeuvres.
Always switch off the turn signal once the lane change or overtaking or turning manoeuvre has been
completed.
The hazard warning lights also work when the ignition is switched off ⇒ In an emergency .
Some settings can be stored in the user accounts of the personalisation function and therefore
change when the user account changes ⇒ Personalisation .
Vehicle lighting
Switching lights on and off
Fig. 79 Next to the steering wheel: light switch (one variant).
Switching lights on
Switch on the ignition.
Turn the light switch to the appropriate position:
Automatic headlights: dipped beam is switched on or off depending on the brightness level
and the weather ⇒ , ⇒ Automatic headlights .The side lights and daytime running
lights are switched on. The symbol in the light switch lights up green.The dipped beam headlights
are switched on.
Switching lights off
Switch off the ignition.