If the text message and signal tone are repeated approximately every 10 seconds, park the vehicle
safely as soon as possible and switch the engine off. Allow the gearbox to cool down.
Do not drive on until the signal tone stops in order to avoid damage to the gearbox. You should not
pull away or drive the vehicle at very low speeds while the gearbox is overheated.
Downhill speed control
The downhill speed control system helps when braking and travelling downhill in vehicles with a
DSG® dual clutch gearbox ⇒ . The downhill speed control uses the braking power of the engine.
The DSG® dual clutch gearbox selects the best gear depending on the steepness of the gradient and
the current speed. The selector lever must be in position D/S. The downhill speed control is not
active in Tiptronic mode.
As the downhill speed control can shift down only as far as third gear, it may be necessary to activate
the Tiptronic mode when driving down particularly steep inclines. When in Tiptronic mode, select
second or first gear manually in order to make use of the braking effect of the engine and to relieve
the load on the brakes.
The start/stop system is automatically deactivated as long as downhill speed control is active.
Activating downhill speed control automatically:
If the downhill gradient is greater than approximately 6%.
AND: if the selector lever is in position D/S.
In addition, if the cruise control system or Adaptive Cruise Control (ACC) is switched off: if the
vehicle speed is less than approximately 80 km/h (50 mph) or the brake pedal is depressed.
In addition, if the cruise control system or Adaptive Cruise Control (ACC) is active: if the stored speed
is exceeded.
Deactivating downhill speed control automatically:
If the downhill gradient becomes less steep.
OR: if the gearbox shifts up a gear because the engine speed is higher than approximately 4,500 rpm.
Or additionally if the cruise control system or Adaptive Cruise Control (ACC) is active: if the stored
speed can be maintained.
WARNING
The intelligent downhill speed control technology cannot overcome the laws of physics, and
functions only within the limits of the system. Never let the extra convenience afforded by pull-away
assist systems tempt you into taking any safety risks when driving.
Unintentional vehicle movements can cause serious injury.
The downhill speed control cannot replace the full concentration of the driver.
Always adapt your speed and driving style to suit visibility, weather, road and traffic conditions.
The steering assistance provided by the electromechanical steering system automatically adjusts to
the vehicle speed, steering wheel torque and steering wheel angle. The electromechanical steering
functions only when the engine is running.
You will need considerably more strength than normal to steer the vehicle if the power steering is
reduced or has failed completely.
Counter steering assistance
Counter steering assistance provides the driver with steering assistance in critical driving situations.
Additional steering forces assist the driver when counter steering ⇒ .
Progressive steering
Depending on the vehicle equipment level, progressive steering can adjust the steering response in a
driving situation. Progressive steering functions only when the engine is running.
In urban traffic, less steering input is required when parking, manoeuvring, or turning sharply.
When driving on country roads or on the motorway, the progressive steering provides a more
sporty, direct steering response, and a dynamic feel.
WARNING
If the power steering is not working, the steering wheel is difficult to turn, which makes it difficult to
steer the vehicle.
Depending on the vehicle equipment level, the power steering functions only when the engine is
running.
Never allow the vehicle to roll if the engine is switched off.
Never remove the vehicle key from the ignition if the vehicle is in motion. The steering column lock
may be activated and it will no longer be possible to steer the vehicle.
WARNING
In conjunction with the ESC, counter steering assistance provides the driver with assistance when
steering in critical driving situations. The driver must steer the vehicle at all times. Counter steering
assistance does not steer the vehicle.
NOTICE
When the vehicle is towed, the ignition must be switched on to prevent the steering wheel from
locking, and so that the turn signals, horn, wipers and window washer system can be used.
Troubleshooting
Steering requires increased force
Objects that cannot be detected
Vehicles that are driving outside the sensor range in close proximity to your vehicle, e.g. vehicles
that are driving offset to your vehicle or motorbikes.
Vehicles that change into your lane directly in front of your vehicle.
Vehicles with bodies or attachments that project beyond the vehicle.
Oncoming vehicles or vehicles crossing your path.
Pedestrians who are stationary, moving towards the vehicle or moving in the same direction as the
vehicle.
Function limitations
In tight bends.
Driving in heavy rain, snow or heavy spray.
Driving in multi-storey car parks.
Driving on roads with embedded metal objects, e.g. railway tracks.
Reversing.
If TCS is switched off manually.
If ESC is taking corrective action.
If the radar sensor is dirty or covered.
If there is a fault in several brake lights on the vehicle or on a trailer with an electrical connection to
the vehicle ⇒ .
If the vehicle accelerates hard or the accelerator is fully depressed.
In complex driving situations, e.g. at traffic islands.
In unclear traffic situations, e.g. vehicles ahead are braking heavily or turning off.
If there is a fault in Front Assist.
Switching off Front Assist
If the vehicle is used in a capacity other than driving in normal traffic, e.g. offroad.
If the vehicle is being towed or is loaded onto another vehicle.
If the radar sensor is covered temporarily by add-on parts, e.g. auxiliary headlights.
If the radar sensor is faulty.
After external force on the radar sensor, e.g. after a frontal collision.
In the event of multiple unwanted interventions.
Emergency Assist detects a lack of activity on the part of the driver and can keep the vehicle in lane
automatically, or brake the vehicle to a standstill if required. The system can therefore actively help
to prevent an accident.
Emergency Assist is an extension of the lane keeping system (Lane Assist), and combines these
functions with the Adaptive Cruise Control (ACC). Please therefore read both these chapters and
observe the information about the system limits and warnings.
Description
If there is no driver activity, Emergency Assist prompts the driver to take control of the vehicle again
by visual and acoustic warnings and by braking jolts.
If the driver remains inactive, the system automatically controls the accelerator, brake and steering
to slow the vehicle down and keep it in lane ⇒ . If there is sufficient stopping distance, the system
decelerates the vehicle to a complete stop and switches on the electronic parking brake
automatically ⇒ Operating the electronic parking brake .
When Emergency Assist is actively controlling the vehicle, the hazard warning lights are switched on
and the vehicle performs slight snaking movements within its lane to warn other road users.
The hazard warning lights can be deactivated by pressing the accelerator or brake, by making a
steering intervention or, depending on the situation, by pressing the button for the hazard warning
lights.
When Emergency Assist has been triggered, the system is not available again until the ignition has
been switched off and then back on.
Prerequisites
The lane keeping system and ACC are switched on.
The selector lever is in position D/S or in the Tiptronic gate.
The system has detected a lane marking on both the right and left sides of the vehicle ⇒ Fig. 123 .
Switching Emergency Assist on and off
Emergency Assist is activated automatically when the lane keeping system ⇒ Driving with the lane
keeping system is switched on.
WARNING
The intelligent technology used in Emergency Assist cannot overcome the laws of physics, and
functions only within the limits of the system. The driver is always responsible for controlling the
vehicle.
Adapt your speed and distance from the vehicles ahead to suit visibility, weather, road and traffic
conditions.
Your hands should always be on the steering wheel so that you can steer at any time.
Emergency Assist cannot always prevent accidents and serious injuries on its own.
Take all vehicle keys with you when you leave the vehicle.
Lock the vehicle.
Additional points to note on uphill and downhill gradients
Before switching off the engine, turn the steering wheel so that the front wheels will roll against the
kerb if the parked vehicle starts to move.
When facing downhill, turn the wheels so that they face the kerb.
When facing uphill, turn the wheels so that they face the centre of the road.
WARNING
The components of the exhaust system become very hot. This can cause fires and serious injuries.
Never park the vehicle where parts of the exhaust system can come into contact with inflammable
material underneath the vehicle, e.g. undergrowth, leaves, dry grass, spilt fuel, oil etc.
WARNING
The vehicle may roll away if you leave and park the vehicle incorrectly. This can cause accidents and
serious injuries.
Ensure that the electronic parking brake is switched on before you leave the vehicle and the
indicator lamp in the instrument cluster lights up red after you switch off the ignition.
Never remove the vehicle key from the ignition if the vehicle is in motion. The steering lock may be
activated and you will no longer be able to steer or control the vehicle.
Never leave children or people requiring assistance alone in the vehicle. They could switch off the
electronic parking brake, or move the selector lever or gearshift lever, and thus set the vehicle in
motion.
Always take all vehicle keys with you every time you leave the vehicle. The engine can be started and
electrical equipment such as the window controls can be operated. This can cause serious injury.
Never leave children or people requiring assistance alone in the vehicle. They could become trapped
in the vehicle in an emergency and may not be able to get themselves to safety. For example, locked
vehicles may be subjected to very high or very low temperatures depending on the season. This can
cause serious injuries and illness or fatalities, especially in the case of small children.
NOTICE
Objects that protrude from the ground can damage the bumper and other components when
parking the vehicle or driving out of a parking space. Always take care when driving into parking
spaces with high kerbs or fixed boundaries. Stop before the wheels touch the fixed boundaries or
kerbs.
Rear view camera system (Rear View) ⇒ Rear view camera system (Rear View) .
Park Assist ⇒ Park Assist .
The available systems vary according to the vehicle equipment level.
Limits of the parking systems
The sensors or cameras may not always be able to detect objects such as thin rails, fences, posts,
trees, very low or high obstacles and open or opening boot lids.
In some cases, dirt and ice on the sensors or cameras could be registered as an obstacle.
Limits of the rear view camera system
The rear view camera system shows only two-dimensional images on the screen. The lack of depth
of field means that potholes and protruding objects on the ground may only be detected with
difficulty, or may not be detected at all.
The system displays the orientation lines irrespective of the area surrounding the vehicle. There is no
automatic obstacle detection. Drivers must judge for themselves whether the vehicle will fit into the
parking space.
WARNING
The intelligent technology used in the parking systems cannot overcome the laws of physics, and
functions only within the limits of the system. Never let the extra convenience afforded by the
parking systems tempt you into taking any risks when driving. The parking systems cannot replace
the full concentration of the driver.
Always adapt your speed and driving style to suit visibility, weather, road and traffic conditions.
Unintentional vehicle movements can cause serious injury.
Keep looking in the direction in which you are parking and at the relevant area surrounding the
vehicle.
Do not allow the displays in the instrument cluster and the images shown in the Infotainment
system to distract you from the traffic.
Always monitor the area around the vehicle as the parking systems will not always detect infants,
animals and objects.
The parking systems have blind spots in which obstacles and people are not registered.
External sources of sound and certain surfaces on objects and clothing may influence the signals of
the sensors. In certain circumstances, the systems will be unable to detect or properly detect people
and objects.
Certain objects, for example narrow posts or railings, may be difficult or impossible to see on the
screen because of its resolution or poor light conditions.
When approaching objects at high speeds, the signals and displays of the parking systems may not
respond quickly enough to issue a warning.
Volkswagen recommends that drivers practise using the parking systems in a traffic-calmed area or
car park to allow them to familiarise themselves with the systems and their functions.
Park Distance Control
Introduction
This chapter contains information on the followingsubjects:
⇒ Switching on and off
⇒ Display representation
⇒ Troubleshooting
The Park Distance Control system assists the driver when manoeuvring and parking.
Park Distance Control detects the distance from an obstacle by means of sensors in the front and
rear areas of the vehicle. If there is an obstacle in the detection range of the sensors, the system
indicates this on the Infotainment system and by means of signal tones.
Settings
With some equipment levels, settings for Park Distance Control can be made in the Infotainment
system ⇒ Infotainment system controls and displays .
You can save some settings in the user accounts of the personalisation function. The settings change
automatically when the user account is changed ⇒ Personalisation .
Switching on and off
Fig. 127 In the centre console: button for switching Park Distance Control on and off (depending on
equipment).
First read and observe the introductoryinformation and safety warnings⇒Introduction
Switching on Park Distance Control
Press the button.
The detection range of the camera is blocked by add-on parts, e.g. bicycle carriers.
Changes have been made to the paintwork in the area of the camera or structural modifications
have been made, e.g. on the running gear.
No camera visibility, error message, system switches itself off
Clean the camera or remove stickers or accessories from the camera ⇒ Caring for and cleaning the
vehicle exterior .
Check whether any damage is visible.
Possible solution
Switch off the system temporarily.
Check whether any of the causes described apply.
You can switch the system back on again once you have rectified the cause of the problem.
If the system still fails to respond as expected, have the system checked by a qualified workshop.
Park Assist
Introduction
This chapter contains information on the followingsubjects:
⇒ Prerequisites
⇒ Looking for a parking space
⇒ Driving into a parking space
⇒ Driving out of a parking space
⇒ Troubleshooting
Park Assist shows parking spaces which are suitable for parking and assists the driver when driving
into and out of parking spaces.
Park Assist is an extension of Park Distance Control ⇒ Park Distance Control .
Park Assist automatically steers the vehicle. The driver must control the accelerator, gear changes
and brake ⇒ Safety notes on the parking systems .
WARNING
Fast steering wheel movements can cause serious injury.
During the manoeuvring operation, do not reach for the steering wheel until prompted to do so by
the system.
Exception: if a dangerous situation occurs, intervene and take over the steering.