2021 VOLKSWAGEN T-ROC key start

Keyless Access ⇒ Unlocking or locking the vehicle with Keyless Access  is not activated if the vehicle
was locked manually.
Things to note when unlocking manually
The alarm is triggered when the driver door is opened ⇒ Anti-theft alarm .
After unlocking, an emergency start must be carried out ⇒ Starting and stopping the engine .
Switch on the ignition to switch off the alarm.
The electronic immobiliser recognises a valid vehicle key.

The anti-theft alarm is not activated when the vehicle is locked manually using the key bit ⇒ Anti-
theft alarm .
Manually closing the front passenger door and rear doors

Fig. 58 In the front edge of the rear right-hand door: manually locking the vehicle with the vehicle
key.
First read and observe the introductoryinformation and safety warnings⇒Introduction 
The front passenger door and the rear doors can be locked manually. The anti-theft alarm is not
activated in this case ⇒ Anti-theft alarm .
Open the door.
Remove the rubber seal in the front edge of the door.
Insert the key bit into the slot and turn ⇒ Fig. 58 .
Reattach the rubber seal.
Check that the door is locked.
The vehicle should be checked by a qualified workshop as soon as possible.
A door that has been locked manually will be unlocked again if the vehicle is unlocked or the door in
question is opened from the inside.

With some equipment levels, the vehicle may have a SAFELOCK mechanism.
SAFELOCK deactivates the door release levers if the vehicle has been locked. This makes it more
difficult to break into the vehicle. The doors can no longer be opened from the inside ⇒ .
Press the button on the vehicle key once.
Press the button on the vehicle key twice in quick succession.
Vehicles with the Keyless Access locking and starting system: touch the sensor on the outside of the
door handle twice⇒ Unlocking or locking the vehicle with Keyless Access .
OR: press the central locking button in the driver door once ⇒ Central locking button .
There may be an indication of the activated SAFELOCK in the display of the instrument cluster
(SAFELOCK).
Deactivating SAFELOCK
Switch on the ignition.
OR: deactivate interior monitoring and the anti-tow alarm ⇒ Temporarily switching off the interior
monitoring system and anti-tow alarm .
Before locking the vehicle, temporarily deactivate the interior monitoring and the anti-tow alarm in
the Vehicle Settings menu in the Infotainment system ⇒ Infotainment system controls and displays .
The following applies when SAFELOCK is deactivated:
The interior monitoring and the anti-tow alarm are activated and deactivated in the Vehicle settings
menu in the Infotainment system ⇒ Infotainment system controls and displays .

WARNING
Careless or unsupervised use of SAFELOCK can cause serious injuries.
Never leave other persons in the vehicle if the vehicle has been locked using the vehicle key. The
doors can no longer be opened from the inside once SAFELOCK is activated.

If you unlock the driver door mechanically using the vehicle key, only the driver door is unlocked,
and not the whole vehicle. The doors are released (but not unlocked) and the central locking button
is activated only when the ignition is switched on.
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒Introduction 
Indicator lamp lights up continuously
The red LED in the vehicle door flashes at short intervals and then lights up continuously.

There is a fault in the locking system.
Go to a qualified workshop. Volkswagen recommends using a Volkswagen dealership for this
purpose.
Turn signals do not flash
If the turn signals do not flash as confirmation when the vehicle is locked:
At least one of the doors or the boot lid is not closed.
OR: convenience closing is in progress and not all windows and the glass roof have been closed.
Vehicle locks itself automatically
The vehicle will lock itself again automatically after approx. 45 seconds if one of the following
conditions applies:
The vehicle has been unlocked but not opened.
The ignition has not been switched on.
The boot lid has not been opened.
The vehicle has been unlocked using the lock cylinder.
The vehicle has been locked using the central locking button in the vehicle interior.
Response when locking the vehicle with a second vehicle key
Keyless Access: the vehicle key located inside the vehicle will be blocked from starting the engine if
the vehicle has been locked from the outside using a second vehicle key. Press the button on the
vehicle key in the vehicle interior to enable it to start the engine ⇒ Starting and stopping the
engine .
Locking the vehicle after airbags have been triggered
The entire vehicle is unlocked if the airbags are activated in an accident. Depending on the extent of
the damage, the vehicle can be locked as follows after an accident:
Switch the ignition off and then back on again.
Automatic deactivation of the sensors
The vehicle is not unlocked or locked for an extended period.
A sensor has been triggered an excessive number of times.
Reactivating the sensors:
Unlock the vehicle with the button in the vehicle key.

NOTICE

Please note that the sensors in the door handles can be activated by a powerful jet of water or
steam if a valid vehicle key is simultaneously within the operating range. If at least one window is
open and sensor surfaces on the door handles are continuously activated, all windows will close. All
windows could open if the jet of water or steam is moved away from the door handle sensors briefly
and then moved back again ⇒  .

It may not be possible to lock or unlock the vehicle using the Keyless Access if the 12-volt vehicle
battery or button cell in the vehicle key is weak or discharged. The vehicle can be locked or unlocked
manually ⇒  .

If there is no valid vehicle key in the vehicle or if it is not detected, a corresponding message will be
shown on the instrument cluster display. This may occur if the vehicle key is exposed to interference
from another radio signal or is covered by another item, e.g. an aluminium case ⇒ Starting and
stopping the engine .
Anti-theft alarm
Depending on the vehicle equipment level, the vehicle may have an anti-theft alarm.
The anti-theft alarm is activated automatically when the vehicle is locked using the vehicle key.
The anti-theft alarm outputs acoustic and visual warning signals for up to five minutes.
When does the system trigger an alarm?
If a door is opened.
If the bonnet is opened.
If the boot lid is opened.
If the ignition is switched on with a valid vehicle key. (The alarm may sound briefly.)
If the 12-volt vehicle battery is disconnected.
If there is movement inside the vehicle (in vehicles with interior monitoring) ⇒ Interior monitoring
system and anti-tow alarm .
If the vehicle is lifted or towed (vehicles with anti-tow alarm) ⇒ Interior monitoring system and anti-
tow alarm .
If the vehicle is transported on a car ferry or by rail (vehicles with anti-tow alarm or interior
monitoring) ⇒ Interior monitoring system and anti-tow alarm .
If a trailer that is connected to the anti-theft alarm system is removed ⇒ Trailer towing .
Switching off the alarm
Unlock the vehicle using the unlocking button on the vehicle key.

If the boot lid is not opened within a few minutes after unlocking, it automatically locks again.
Opening and closing the boot lid electrically

Fig. 63 In the open boot lid: button for electric closing of the boot lid.
First read and observe the introductoryinformation and safety warnings⇒Introduction 
Depending on the vehicle equipment, the boot lid can be opened and closed electrically.
Opening the boot lid electrically
Briefly press and hold the button on the vehicle key to unlock the boot lid.
OR: pull the button in the driver door upwards ⇒ Fig. 61 .
OR: press the top part of the Volkswagen badge.
The boot lid will then open.
Closing the boot lid electrically
Press the button in the open boot lid ⇒ Fig. 63 .
OR: with the ignition switched on, pull the button in the driver door upwards until the boot lid
is closed.
OR:on vehicles with the Keyless Access locking and starting system: briefly press and hold the
button on the vehicle key. The vehicle key must be within the operating range.
OR: press the top part of the Volkswagen badge.
OR: move the boot lid manually in closing direction until the boot lid closes by itself.
The boot lid is closed.
Interrupting the opening or closing procedure
Press one of the buttons during the opening or closing procedure.
OR: press the top part of the Volkswagen badge during the opening or closing process.
The boot lid can now be moved by hand. You will need to use increased force for this.

Pressing the button again moves the boot lid back into the starting position.
Signal tones
If the boot lid is opened or closed from the vehicle interior or using the vehicle key, signal tones will
sound.
Changing and storing the opening angle
If the area behind or above the vehicle is smaller than the path of the boot lid, the opening angle of
the boot lid can be changed.
Stop the opening procedure at the desired open position (at least half open).
In the boot lid, press and hold the button ⇒ Fig. 63  until the hazard warning lights flash.
The changed opening angle will be stored.
The hazard warning lights flash and an acoustic signal sounds to confirm that the changed opening
angle has been stored.
Resetting and storing the opening angle
The opening angle must be reset and stored again in order for the boot lid to open fully again.
Push the opened boot lid up as far as it will go by hand. You will need to use increased force for this.
In the boot lid, press and hold the button ⇒ Fig. 63  until the hazard warning lights flash.
The opening angle will be reset.
The hazard warning lights flash and an acoustic signal sounds to confirm that the opening angle has
been reset.

NOTICE
Before opening or closing the boot lid, please check that there is enough space to open and close it,
for example when in a garage.
Unlocking the boot lid manually

Opening and closing windows
The buttons are located in the doors ⇒ Vehicle overviews .
Opening the windows: press the button. Closing the windows: pull the button.Press to disable
the electric window buttons in the rear doors.
The windows can still be opened or closed using the buttons for a short time after the ignition has
been switched off, provided the driver door and the front passenger door are not opened.
One-touch opening and closing
The one-touch opening and closing function can be used to fully open and close the windows. The
individual buttons do not have to be held to do this.
One-touch closing: pull the button for the appropriate window up briefly into the second position.
One-touch opening: press the button for the appropriate window down briefly into the second
position.
Stopping the one-touch function: press or pull the button for the appropriate window again.
Convenience opening and closing
The windows can be opened and closed from outside the vehicle using the vehicle key when the
ignition is switched off:
Press and hold the locking or unlocking button on the vehicle key.
In vehicles with keyless locking and starting system Keyless Access: place your finger on the locking
sensor in the door handle for a few seconds until the windows are closed ⇒ Unlocking or locking the
vehicle with Keyless Access . The vehicle key must be within the operating range.
To interrupt this function, release the locking or unlocking button OR remove your finger from the
sensor.
A valid vehicle key must be located within the operating range. All turn signals will flash once as
confirmation that all the windows and the glass roof have been closed.
Set the convenience opening settings in the Vehicle settings menu in the Infotainment system
⇒ Infotainment system controls and displays .

WARNING
Careless or unsupervised use of the electric windows can cause serious injuries.
The electric windows should only be opened or closed when you are sure that nobody is in their
operating area.
Never leave children or people requiring assistance alone in the vehicle when the vehicle is locked.
The windows can no longer be opened in an emergency.

Always take all vehicle keys with you every time you leave the vehicle. The windows can still be
opened or closed using the buttons for a short time after the ignition has been switched off,
provided the driver door and the front passenger door are not opened.
When transporting children on the rear bench seat, the rear electric windows should always be
deactivated using the safety button so that they cannot be opened or closed.

NOTICE
If windows are open when it starts to rain, water can soak the interior equipment of the vehicle and
cause damage to the vehicle.

One-touch opening and closing and the roll-back function will not work if there is a malfunction in
the electric windows. Go to a qualified workshop.

Convenience opening and closing only works when one-touch opening and closing is activated for all
electric windows.

Some settings can be saved in the user accounts for personalisation and therefore change
automatically when the user account is changed ⇒ Personalisation .
Electric window roll-back function
The roll-back function for the electric windows can reduce the risk of injuries when the windows are
closing.
If the window is not able to close because it is stiff or because of an obstruction, the window will
immediately open again ⇒ .
Check to see why the window has not closed.
Try to close the window again.
If the window closing process is interrupted again, the roll-back function will be disabled for a few
seconds.
If the window still cannot close, it will come to a stop at this point. To close the window without the
roll-back function, press the button again within a few seconds ⇒ .

WARNING
Closing the electric windows without the roll-back function can lead to serious injuries.
Always close the window carefully.