2021 VOLKSWAGEN T-ROC lock

To lock in position, lift up the luggage compartment floor until it is held in position by the side
restraints ⇒ Fig. 148  (close-up).
Closing the luggage compartment floor
Place the luggage compartment floor on the side supports ⇒ .

NOTICE
Never drop the luggage compartment floor; guide it slowly back down. The trims or the luggage
compartment floor could otherwise be damaged.
Variable luggage compartment floor

Fig. 149 In the luggage compartment: opening the luggage compartment floor.

Fig. 150 In the luggage compartment: lowering the luggage compartment floor.
Opening the luggage compartment floor
Grip the recessed handle in the luggage compartment floor and lift it upwards ⇒ Fig. 149 .
To lock in position, lift up the luggage compartment floor until it is held in position by the side
restraints.
Closing the luggage compartment floor
Place the luggage compartment floor on the side supports ⇒ .
Lowering the luggage compartment floor
Lift back the luggage compartment floor and push it under the guides ⇒ Fig. 150  (arrows).
Place the luggage compartment floor on the floor covering.

Injuries could be caused if the load-through hatch is folded forwards or backwards carelessly or in an
uncontrolled way.
Never fold the load-through hatch forwards or backwards while the vehicle is in motion.
Ensure that the seat belt is not trapped or damaged when folding back the load-through hatch.
Always keep hands, fingers, feet and other body parts away from the swivel area when folding the
load-through hatch forwards and backwards.
The load-through hatch has not been secured properly if the red marking can still be seen on the
locking indicator. Always ensure that the red marking is never visible when the load-through hatch is
in the upright position.
Passengers (children in particular) must not use this seat if the load-through hatch is folded forward
or is not engaged securely into place.
Roof carrier
Introduction
This chapter contains information on the followingsubjects:
⇒ Securing roof carriers 
⇒ Loading roof carriers 
⇒ Notes on use 
Depending on the model, the vehicle may be designed for fitting a roof carrier.
Roof carriers can be used to transport bulky items on the roof of the vehicle.
If you are unsure whether a roof carrier can be fitted on your vehicle, please contact a specialist
workshop. Volkswagen recommends using a Volkswagen dealership for this purpose.
Only roof carriers that have been approved by Volkswagen for the vehicle must be used.
If the vehicle is not approved for use with a roof carrier, do not use or retrofit a roof carrier.

WARNING
When transporting heavy or bulky objects on the roof carrier, the vehicle's handling will change due
to a shift in the centre of gravity and an increased susceptibility to crosswinds.
Always secure loads properly using suitable and undamaged lashing, retaining or securing straps.
Loads that are large, heavy, bulky, long or flat will have a negative effect on the vehicle
aerodynamics, centre of gravity and overall handling.
Avoid abrupt and sudden driving and braking manoeuvres.
Always adapt your speed and driving style to suit visibility, weather, road and traffic conditions.

The vehicle electronics system may be damaged if the trailer's power consumption is too high.
Never connect the trailer's electrical system directly to the electrical connections of the tail light
clusters or to other power sources. Use only suitable connectors to supply power to the trailer.

Towing a trailer places additional demands on the vehicle. Volkswagen recommends additional
services between the normal inspection intervals if the vehicle is used frequently for towing a trailer.
Fitting the removable ball head

Fig. 155 Overview: removable ball head.
First read and observe the introductoryinformation and safety warnings⇒Introduction 
Key to⇒ Fig. 155 
Protective cap 1)
Ball head
Retaining balls
Shank
Centring device
Release lever
Keys
Lock cap

Release pin with coloured marking
The removable ball head is located with the vehicle toolkit in the luggage compartment.
Step 1: preparations
Remove the cap from the ball head mounting under the rear bumper ⇒ Rear view  and stow in the
vehicle.
Starting from the bottom right side, swivel the trailer socket as far as possible to the top left. This
gives you access to the ball head mounting.
Check to ensure that the mounting, locking lever ⇒ Fig. 155  ⑥, shank ④ and the retaining balls
③ of the ball head are all clean and not damaged ⇒ . Clean if necessary.
Step 2: check whether the ball head is pre-tensioned
The ball head cannot be fitted properly unless it is pre-tensioned.
The following conditions must be fulfilled:
The lock cover ⇒ Fig. 155  ⑧ is open and the key ⑦ is inserted
The release pin ⑨ can be moved.
The locking lever ⑥ is in the bottom position.
All retaining balls ③ can be pressed fully into the shank ④.
If all these conditions are met, continue with Step 4.
If conditions are not met, continue with Step 3.
Step 3: pre-tensioning the ball head
If the ball head is not pre-tensioned, pre-tension the ball head as follows:
Remove the lock cover ⑧ from the lock and insert the key ⑦ into the lock.
Turn the key ⑦ anti-clockwise until the part of the key with the hole is at the top.
Press the release pin ⑨ and at the same time press the locking lever ⑥ down as far as it will go ⇒
 . The locking lever remains locked in this position.
Step 4: attaching the pre-tensioned ball head to the vehicle
Do not touch the locking lever once the ball head has been pre-tensioned. When the ball head is
engaged, the locking lever will spring back to its original position and could cause injury ⇒ .
Guide the pre-tensioned removable ball head into the mounting tube from below.
Push the ball head firmly upwards until it engages. The centring devices ⇒ Fig. 155  ⑤ must engage
in the mounting points on the vehicle.
The locking lever ⑥ automatically turns up to its original position and the green section of the
release pin ⑨ is visible.

Turn the key ⑦ clockwise until the part of the lock with the holes is at the top.
Fit the lock cap ⑧ on the lock and place the key ⑦ in the vehicle toolkit.
Step 5: safety check
Before hitching a trailer, check if the ball head is fixed correctly.
The locking lever ⇒ Fig. 155  ⑥ is in the uppermost position.
The green section of the release pin ⑨ is visible.
Shake the ball head ② or pull it down with some force. It must sit firmly in the mounting ⇒ .
The lock must be locked and the key ⑦ removed.
The lock cover ⑧ must cover the lock in the locking lever.

WARNING
Improper use of the towing bracket can cause injuries and accidents.

t diameter of the ball ⇒ Fig. 155  ③ is less than 49 mm, do not use the towing
bracket.
injuries.
been pre-tensioned. When the ball head is
pressed into the mounting, the locking lever will spring back to its original position.
workshop.
wing bracket if the ball head does not engage properly or if you are unable to
pre-tension it.
ball head has been mounted. This means that ball head is not locked properly.


NOTICE
and undamaged. Otherwise you may not be able to lock the ball head securely.
-pressure hose or steam cleaner directly at the ball head mounting. This could
wash the grease required for lubrication out of the mounting.
1) Not always included in the scope of delivery.

Removing the ball head
First read and observe the introductoryinformation and safety warnings⇒Introduction 
⇒ Electronic parking brake .

ailer and disconnect the electrical connection between the vehicle and the trailer.
If fitted, remove adapters from the trailer socket.
⇒ Fig. 155  ⑧ from the lock in the locking lever and insert the key ⑦ into
the lock.
e key ⑦ anti-clockwise until the part of the key with the hole is at the top.
② with your hand.
⑨ and at the same time press the locking lever ⑥ down as far as it will go
⇒ . The ball head is pre-tensioned.

⑥ and stow the pre-tensioned ball head safely with the vehicle toolkit.
② with your hand.
damage to the mounting.


WARNING
The removable ball head is heavy. The ball head could fall while it is being removed. This could cause
injuries.

Notes on towing a trailer

If you are uncertain whether the trailer has been properly electrically connected to the towing
vehicle, please contact a qualified workshop. Volkswagen recommends using a Volkswagen
dealership for this purpose.
Connection to the anti-theft alarm
The trailer is integrated in the anti-theft system if the following conditions are fulfilled:
-fitted anti-theft alarm and a factory-fitted towing bracket.

ult-free and undamaged.
-theft alarm is active.
When the vehicle is locked, the alarm will be triggered as soon as the electrical connection to the
trailer is interrupted.
Connection to the anti-theft alarm (trailer with LED tail light clusters)
For technical reasons, trailers with LED tail light clusters cannot be integrated into the anti-theft
alarm system.
When the vehicle is locked, the alarm is not triggered as soon as the electrical connection to the
trailer with LED tail light clusters is interrupted.

WARNING
Any electrical cables which are not connected properly or are connected incorrectly could cause the
trailer to become live. This could lead to malfunctions in the entire vehicle electronics system and
could also cause accidents and serious injuries.

wing
vehicle's tail light clusters or to other power sources.

WARNING
Contact between the pins in the trailer socket can lead to short circuits, overloading of the electrical
system and failure of the lighting system, thereby causing accidents and serious injuries.



NOTICE

possible.

Tyre pressure
Follow the trailer manufacturer's recommendations concerning the tyre pressure for the trailer
tyres.
When towing a trailer, inflate the wheels on the towing vehicle with the maximum permitted tyre
pressure ⇒ Tyre pressure .

WARNING
Accidents and serious injuries can occur if you exceed the vehicle's maximum permitted gross axle
weight rating, drawbar load, gross vehicle weight rating or gross combination weight rating.

exceed the permissible gross vehicle weight for the vehicle with weight at the front and rear of the
vehicle.

WARNING
Loads that may slide can severely impair stability and driving safety, which can cause accidents and
severe injuries.

secure loads using suitable and undamaged lashing, retaining or securing straps.
Driving with a trailer
First read and observe the introductoryinformation and safety warnings⇒Introduction 
Headlight adjustment
Towing a trailer can raise the front end of the vehicle enough for the dipped beam to dazzle other
road users. Use the headlight range control to lower the light cone as required. Vehicles with
dynamic headlight range control are adjusted automatically.
Things to note when driving with a trailer
If the trailer has an overrun brake, apply the brakes gently at first and then firmly. This will
prevent the jerking that can be caused by the trailer wheels locking.