2021 VOLKSWAGEN EOS airbag

WARNING
Improper use or positioning of a safety belt extender increases the risk of serious personal injury and death.
x A driver or passenger who is not properly restrained can be seriously injured by striking the interior of the passenger compartment or by the safety belt itself, which can be displaced from stronger parts of the body into sensitive areas like the abdomen.
x Safety belt extenders offer optimum protection only when they are properly used.
x Only use the extender when the belt is not long enough to be worn low and snug and the person is in the correct seating position. Remove and stow extender safely when not needed.
x Always make sure the safety belt tongue of the safety belt extender is securely inserted into the buckle for the seating position that belongs to the seat where the safety belt extender is being used. Attaching the safety belt to the wrong buckle will reduce safety belt effectiveness and can cause serious personal injury.
x Never use the safety belt extender if you can properly attach the safety belt without it. Using a safety belt extender when not needed can increase the risk of injury, especially in a collision.
x Never use a safety belt extender if the distance (B) between the front edge of the safety belt extender buckle (A) and the centerline of the person using the safety belt extender
⇒ fig. 64 (C) is less than 6 inches (15 cm).
x Never leave a safety belt extender attached to the vehicle safety belt buckle when the extender is not needed and being used with the safety belt. Otherwise, the airbag control module will receive an incorrect signal from the safety belt buckle and this will prevent the airbag from working properly for a person who is not using the safety belt.
x Never use more than 1 extender with a safety belt. Using more than 1 extender can change the way the safety belt passes over the body and can cause serious injury.
x Never use the safety belt extender to secure a child restraint.
x Never use a safety belt extender on your Volkswagen that you got from another automobile manufacturer or from an automotive parts store.
x Never use the safety belt extender you got for your vehicle for any other vehicle, regardless of make, model, or model year.
NOTICE
x Leaving the extender attached to the safety belt buckle when the front seat is occupied and the safety belt is not being used will signal to the airbag control unit that the front passenger seat is occupied and that the safety belt is being used. The electronic control unit for the airbag system will then receive incorrect information that will
– cause the safety belt pretensioner to deploy unnecessarily in collisions.
– cause the front passenger airbag to deploy later in collisions in which the front airbag would otherwise be triggered earlier to help protect an unrestrained front seat passenger.
x A pretensioner that has deployed cannot be repaired. The entire safety belt must be replaced.
NOTICE
If the safety belt extender is left attached to the safety belt buckle, the safety belt warning system will sense that the safety belt for that seat is being used. The warning light will not come on and the warning chime will not sound even though the seat is occupied and the safety belt is not being used.

WARNING
Improper handling, care, servicing, and repair procedures can increase the risk of personal injury and death by preventing a belt pretensioner from activating when needed or by causing it to activate unexpectedly.
x The pretensioner can be activated only once. If a pretensioner has been activated, the safety belt must be replaced.
x Safety belt systems including the pretensioners cannot be repaired. Special procedures are required to remove, install, and dispose of this system.
x Never repair, adjust, or change pretensioners or any other part of the safety belt system yourself. We strongly recommend that you have any work on the safety belt system performed by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. They have the necessary technical information, training, and special equipment, Parts, accessories, repairs, and modifications.
WARNING
Undeployed safety belt pretensioners and airbag modules contain explosive materials that can cause serious personal injuries if they are not properly handled when they or the vehicles they are installed in are scrapped.
x Never abandon vehicles or vehicle parts.
x Always scrap vehicles and vehicle parts, especially those containing undeployed airbag modules and undeployed safety belt pretensioners, at a licensed facility that has the knowledge and experience to properly dispose of the vehicle and its safety belt and airbag systems.
Undeployed airbag modules and safety belt pretensioners are classified as Perchlorate Material. Special handling may apply – see http://www.dtsc.ca.gov/hazardouswaste/perchlorate. Obey all applicable legal requirements regarding handling and disposal of the vehicle or parts of its restraint system, including airbag modules and safety belts with pretensioners. Authorized Volkswagen dealers and authorized Volkswagen Service Facilities are familiar with the requirements, and we recommend that you have them perform this service for you.

WARNING
Unsecured or incorrectly stowed items can fly through the vehicle, causing serious personal injury during hard braking or sharp steering or in an accident. Loose items can also be struck and thrown through the passenger compartment by the front airbags if they inflate. To help reduce the risk of serious personal injury:
x Always stow all objects securely in the vehicle. Always put luggage and heavy items in the luggage compartment.
x Always secure objects in the passenger compartment properly with suitable straps so that they cannot move into the deployment zone of a side or front airbag during sudden braking, in a sudden maneuver, or in a collision.
x Always keep storage compartments closed while driving.
x Never stow hard, heavy, or sharp objects in the vehicle's open storage compartments, on the shelf behind the rear seat bench, or on the top of the instrument panel.
x Always remove hard, heavy, or sharp objects from clothing and bags in the vehicle interior and stow them securely in the luggage compartment.
WARNING
Transporting heavy objects causes the handling characteristics of the vehicle to change and increases braking distances. Heavy loads which are not properly stowed or secured in the vehicle can lead to a loss of vehicle control and cause serious personal injury.
x Transporting heavy items causes the handling characteristics of the vehicle to change by shifting the vehicle's center of gravity.
x Always distribute luggage evenly and as low as possible within the vehicle. The vehicle capacity weight figures apply when the load is distributed evenly in the vehicle (passengers and luggage).
x Always stow luggage and heavy items in the luggage compartment as far forward of the rear axle as possible and secure them with appropriate straps.
x Never exceed the vehicle's Gross Vehicle Weight Rating or Gross Axle Weight Ratings, which are printed on the Safety Compliance Certification Label located on the door jamb of the driver door. Exceeding the permissible weight can cause the vehicle to skid and behave differently.
x Always adapt your speed and driving style to accommodate your payload and its weight distribution within your vehicle.
x Be especially cautious and gentle when stepping on the accelerator pedal and avoid sudden braking and other maneuvers.
x Brake earlier than you would if you were not driving a loaded vehicle.
NOTICE
The defroster heating wires in the rear window can be damaged by objects that rub against them.

WARNING
Tires must have the required clearance. Tires that do not have enough clearance can rub against parts of the vehicle body, suspension, and brake system, causing brake system failure, tread delamination, and sudden blowouts.
x Always make sure that new tires are not larger than the tires approved for your vehicle and that the new tires do not rub against parts of the vehicle.
NOTICE
x When switching to different tires, make certain the valves and sensors are not damaged.
x Never drive without valve stem caps. The valves and sensors of the Tire Pressure Monitoring System could be damaged.
x If the sensor on the Tire Pressure Monitoring System must be replaced, the valve must be replaced at the same time.
Always dispose of old tires in accordance with legal requirements.
TPMS wheel sensors are classified as Perchlorate Material – Special handling may apply. Obey all legal requirements regarding handling and disposal of these components – see http://www.dtsc.ca.gov/hazardouswaste/perchlorate. Obey all applicable legal requirements regarding handling and disposal of the vehicle or parts of its restraint system, including airbag modules and safety belts with pretensioners. Authorized Volkswagen dealers and authorized Volkswagen Service Facilities are familiar with the requirements, and we recommend that you have them perform this service for you.
If the replacement wheel is different from the tires that you have mounted on your vehicle (for example: winter tires; wider, low-profile tires; or a compact spare), then use the replacement wheel for a short time only, and drive cautiously.
x Replace it with a tire matching the others on your vehicle as soon as possible.
Although tire size specifications can be the same, the actual dimensions may differ from those nominal values for different tire makes, or the tire contours may be significantly different.
Tire inflation pressure

Fig. 104 On the driver door jamb: Location of the tire inflation pressure label.

Automatic deactivation
Cruise control speed regulation is automatically deactivated or temporarily interrupted:
x If the system detects an error that could affect the function of the cruise control.
x If the vehicle has accelerated and goes faster than the stored speed for a longer time.
x If the brake pedal is depressed.
x If an airbag deploys.

Treating stains
When treating stains, it may be necessary to clean the entire surface and not just the stain itself. This is especially true if the entire surface has become dirty from normal use. Otherwise, the area that is treated may become lighter than the untreated area. If you have questions or concerns, consult a professional cleaner.

Type of stain Recommended cleaning for fabric and upholstery
Water-based stains, such as coffee or fruit juice. – Moisten a sponge with water and rub the stain gently with a circular motion. – Wipe dry with an absorbent cloth.
Persistent stains, such as chocolate or make-up. – Use only Volkswagen-approved cleaning products. – If necessary, have the fabric or upholstery professionally cleaned.
Grease-based stains, such as oil, lipstick, etc. – Use only Volkswagen-approved cleaning products. – If necessary, have the fabric or upholstery professionally cleaned.
WARNING
If there is a malfunction in the airbag system, the airbag may not deploy correctly or at all, or it may deploy unexpectedly. This could cause fatal injuries.
x Have the airbag system inspected immediately by your authorized Volkswagen dealer or authorized Volkswagen Service Facility.
NOTICE
If the upholstery on power seats, heated seats, or seats with airbag components is wet, electrical components and the vehicle electrical system could be damaged.
x If the seating surface becomes soaked, have it dried and the system components checked immediately by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
x Do not use steam cleaners because the steam could cause the dirt to penetrate deeper into the fabric and make it impossible to remove.
x Power washers and cooling sprays can damage the upholstery.
NOTICE
x Clean only the carpet and floor mats with brushes. Other textile surfaces can be damaged by brushes.
x If detergent pastes or mild detergent solutions are applied with a damp cloth or sponge, the surfactants in the detergent may cause visible lines to form at the edges of the area where the detergent was applied. These lines are generally difficult or impossible to remove.
NOTICE
x Do not soak Alcantara®.
x Do not treat Alcantara® with leather care products, solvents, floor wax, shoe polish, stain remover or similar products.
x Do not use brushes for damp cleaning, because they can damage upholstery surfaces.
x Do not use a steam cleaner, because dirt will penetrate deeper into the fabric.

WARNING
Inappropriate spare parts and accessories as well as improperly performed work, modifications and repairs can cause vehicle damage, accidents and serious personal injuries.
x Volkswagen strongly recommends to only use accessories approved by Volkswagen and Genuine Volkswagen Parts®. These parts and accessories have been evaluated by Volkswagen for their suitability, reliability and safety.
x Have repairs and vehicle modifications performed by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Authorized Volkswagen dealers and authorized Volkswagen Service Facilities have the required tools, diagnostic equipment, repair information, and trained personnel to properly replace any airbag in your vehicle and assure system effectiveness in a crash.
x Only install parts on the vehicle that are consistent with factory-installed parts with respect to design and characteristics.
x Never store, mount, or attach objects, such as cup holders or phone cradles, on or next to the airbag module covers or within the airbags deployment zones.
x Only use wheel rim/tire combinations approved by Volkswagen for the respective vehicle type.
Break-in period

Changing the vehicle's suspension system can change the way that the airbag system works in a crash. For example, using tire-rim combinations not approved by Volkswagen, lowering the vehicle, changing the stiffness of the suspension, including the springs, suspension struts, shock absorbers etc. can change the forces that are measured by the airbag sensors and sent to the electronic control unit. Some suspension changes can, for example, increase the force levels measured by the airbag sensors and sent to the electronic control unit and make the airbag system deploy in crashes in which it would not deploy if the changes had not been made. Other kinds of changes may reduce the force levels measured by the sensors and prevent the airbag from deploying when it should.
Never install leather upholstery on a vehicle that originally had cloth upholstery. Never install cloth upholstery on a vehicle that originally had leather upholstery. The weight-sensing mat for the Advanced Airbag system will not work properly if different upholstery is installed on the passenger seat than the upholstery originally installed on the vehicle when it was originally manufactured.
WARNING
Changing the vehicle's suspension including use of unapproved tire-rim combinations can change airbag performance and increase the risk of serious personal injury in a crash.
x Never install suspension components that do not have the same performance characteristics as the components originally installed on your vehicle.
x Never use tire-rim combinations that have not been approved by Volkswagen.
WARNING
Leaving the optional safety belt extender attached to the safety belt buckle on the front passenger seat when the safety belt is not being used will prevent the Advanced Airbag System from working properly and can increase the risk of serious personal injury in a collision.
x Leaving the extender attached to the safety belt buckle when the front seat is occupied and the safety belt is not being used will signal to the airbag control unit that the front passenger seat is occupied and that the safety belt is being used. The electronic control unit for the airbag system will then receive incorrect information that will
– cause the safety belt pretensioner to deploy unnecessarily in collisions and
– cause the front passenger airbag to deploy later in collisions in which the front airbag would otherwise be triggered earlier to help protect an unrestrained front seat passenger.
x Always remove the safety belt extender when it is not needed and stow it safely.
x Never use the safety belt extender to secure a child restraint.
WARNING
Items stored between the safety belt buckle and the center console can cause safety belt buckle to send the wrong information to the airbag control unit and prevent the Advanced Airbag System from working properly.
x Always make sure that nothing can interfere with the safety belt buckles and that they are not obstructed.