2021 VOLKSWAGEN EOS door lock

Driver door overview

Fig. 4 Overview of controls in the driver door.
Key to fig. 4:
(1) Door handle
(2) Power locking button for locking and unlocking the vehicle 0

Convenience menu Function
Unlock doors
Doors are unlocked as follows depending on the option selected: – All doors: Pushing the unlock button 0on the remote control vehicle key unlocks all doors and the luggage compartment lid. – Single door: Pushing the unlock button 0on the remote control vehicle key unlocks only the driver door. To unlock all doors and the luggage compartment, push the unlock button 0 on the key a second time within about 5 seconds. On vehicles with Keyless Access, touching the sensor surface of the door handle on the side where the valid vehicle key is located unlocks the respective door – Vehicle side: Pushing the unlock button 0on the remote control vehicle key unlocks the doors on the driver side of the vehicle. On vehicles with Keyless Access, touching the sensor surface of a door handle on the side where the valid vehi-cle key is located unlocks the doors on that side of the vehicle.
Window op.
Off Manual unlocking/locking: No windows open or close when the key is held in the unlocking or locking position
All Manual unlocking/locking: All windows open or close when the key is held in the unlocking or locking position.
Driver
Manual unlocking: The driver window opens when the key is held in the unlocking position. Manual locking: All windows close when the key is held in the locking position.
Back The display switches back to the Convenience menu.
Mirror down Tilts passenger mirror down when backing up so you can see the curb
Mirror adjust
IndividuallyBoth outside mirrors are adjusted separately.
Both mirrors The front passenger outside mirror is adjusted at the same time as the driver outside mirror.
Back The display returns to the Convenience menu.
Factory setting Resets the features in the Convenience submenu back to the factory settings.
Back The display returns to the Settings menu.
Lights & Vision submenu

To find the nearest qualified independent repair facility, locksmith, or Volkswagen dealer which can cut and code replacement vehicle keys, call the VW Customer Care Hotline at 1-800-822-8987 or visit http://www.vw.com and search for “replacement keys.”
Canadian customers can contact an authorized Volkswagen dealer or Volkswagen Service Facility or call the Volkswagen Canada Customer CARE Center at 1-800-822-8987.
NOTICE
The remote control vehicle keys contain electrical components. Protect them from damage, moisture and rough handling.
Do not press the buttons on the remote control vehicle key unless you actually want to use the function in question. Since terrain and conditions vary, pressing a button on the remote control vehicle key when it is not necessary may unlock the vehicle or set off the panic alarm, even if you think you are out of range.
Remote control vehicle key functions can be temporarily disrupted by interference from transmit-ters near the vehicle that use the same frequency range (such as radio equipment or mobile phones).
Things between the remote control vehicle key and vehicle, bad weather, as well as a weak battery can reduce the operating range.
If the remote control vehicle key buttons, Unlocking or locking the vehicle from the outside or the power locking buttons, Unlocking or locking the vehicle from the inside are pushed repeatedly in quick succession, the power locking system is switched off for a brief period to help keep it from being overloaded. The vehicle is then unlocked for about 30 seconds. Unless a door or the luggage com-partment lid is opened in this span of time, the vehicle is automatically locked afterwards.
Mechanical key

Fig. 19 Mechanical key.

WARNING
Improper use of power locks can result in serious personal injury.
x The power locking button locks all doors. Locking the doors from the inside can help prevent unintended door opening during a collision and can also prevent unwanted entry from the outside. Locked doors can, however, delay assistance to vehicle occupants and rescue from the outside in an accident or other emergency.
x Never leave children or anyone who cannot help themselves behind in the vehicle. All doors can be locked from the inside with the power lock button. This could leave people trapped in the vehicle in an emergency. Depending on the time of year, people trapped in the vehicle can be exposed to very high or very low temperatures.
x A closed vehicle can become very hot or very cold, depending on the season. Particularly in the summer, heat buildup in the passenger and luggage compartment of a parked vehicle can result in temperatures in the vehicle that are much higher than the outside temperatures. Temperatures can quickly reach levels that can cause unconsciousness and death, particu-larly to small children.
x Never allow passengers to remain in a locked vehicle. In an emergency any person still inside the vehicle might not be able to get out.
Indicator light in the driver door

The doors and the luggage compartment lid can be locked manually if the vehicle key or the power locking system is not working, Emergency closing and opening.
Automatic locking (Auto lock)
The vehicle locks automatically when it reaches a speed of about 10 mph (15 km/h). When the vehicle
is locked, the indicator light W comes on in the power locking button ⇒ fig. 24.
Automatic unlocking (Auto unlock)
All doors automatically unlock when you switch off the ignition and open a door from inside the vehicle. On vehicles with automatic transmission, the doors will also unlock when the selector lever is in Park (P) and the ignition is switched off. Auto unlock works only if the vehicle has been automatically locked with the Auto lock feature. The indicator light W goes out in the power locking button when the doors
unlock ⇒ fig. 24.
Locking the vehicle after airbag inflation
If the airbags are activated during a collision, the entire vehicle is unlocked. Depending on the severity of the damage, the vehicle can be locked after a collision when the airbags have deployed as follows:

Function Action
Locking the vehicle with the power locking button: – Switch the ignition off. – Open and close a door once. – Press the power locking button 1
Locking the vehicle with the remote control vehicle key: – Switch the ignition off. OR: Remove the vehicle key from the ignition. – Open a door once. – Lock the vehicle with the remote control vehicle key.
If the vehicle key buttons, Unlocking or locking the vehicle from the outside or the power locking buttons, Unlocking or locking the vehicle from the inside are pushed repeatedly in quick succession, the power locking system is switched off for a brief period to help keep it from being overloaded. The vehicle is then unlocked for about 30 seconds. Unless a door or the luggage compartment lid is opened during this time, the vehicle is automatically locked afterwards.
Unlocking or locking the vehicle from the outside

Fig. 23 Remote control vehicle key with panic button.

Function Using the buttons on the remote control vehicle
key ⇒ fig. 23
Unlock the vehicle. Press the 0 button.
Lock the vehicle. Press the 1 button.
Unlock the luggage compartment lid. Press the q button.
Note: Depending on the settings for the power locking system in the Convenience submenu, it may be necessary to press the 0 button on the remote control vehicle key twice to unlock all doors and the luggage compartment lid, Volkswagen Information System.
The vehicle key unlocks or locks the vehicle only when the battery in the remote control vehicle key has enough power, and the remote control vehicle key is within a few yards/meters of the vehicle.
x All turn signals flash once and the horn beeps once to confirm that the vehicle has been locked. The horn beep can be disabled by deactivating the ATA confirm feature in the Convenience submenu Volkswagen Information System.
x All turn signals flash twice to confirm that the vehicle has been unlocked.
If the turn signals do not flash to confirm locking, one or more doors or the luggage compartment lid is not locked.
If the driver door is open, the vehicle cannot be locked with the remote control vehicle key.
If the vehicle was unlocked with the remote control vehicle key and the door or the luggage compart-ment lid has not been opened within a few seconds, the vehicle is automatically locked again. This feature helps prevent you from leaving the vehicle unlocked unintentionally.
NOTICE
Check to make sure that the windows go down slightly when you unlock the vehicle. Otherwise the windows and seals could be damaged when opening the door.
Unlocking or locking the vehicle from the inside

Fig. 24 In the vehicle doors: Power locking button.

Press button ⇒ fig. 24:
1 Lock the vehicle.

The power locking button works whether the ignition is switched on or off but only when all doors are closed.
If the vehicle is locked with the vehicle key, the power locking button is deactivated.
If the vehicle is locked with the power locking button:
x The yellow indicator light W in the power locking button comes on to indicate that all doors are locked.
x If the vehicle is equipped with an anti-theft alarm, the system is not turned on.
x Opening doors or the luggage compartment lid from the outside is not possible, at a traffic light, for example.
x Doors can be unlocked and opened separately from inside the vehicle by pulling the door handle to open the door. The indicator light W goes out. The unopened doors and luggage compartment lid remain locked and cannot be opened from the outside.
x An open driver door will not be locked. This helps keep the driver from being locked out of the vehicle.
The vehicle is unlocked if you push the 0 button while the vehicle is standing still. Depending on the settings in the Convenience submenu, Convenience submenu, it may also be unlocked when you switch off the ignition and open a door from inside the vehicle (Auto unlock). On vehicles with automatic transmission, the doors will also unlock when the selector lever is in Park (P) and the igni-tion is switched off.
Unlocking or locking the vehicle with Keyless Access

Fig. 25 Ranges of the Keyless Access locking and starting system. Outside the vehicle: Unlocking range. Inside the vehicle: Starting range.

Fig. 26 Keyless Access locking and starting system: Sensor for unlocking A on the inside of the front door handles. Sensor for locking B on the outside of the door handles.