Pairing a Compatible Phone
Be sure to check your phone’s compatibility at www.knowyourvw.com/bluetooth.
With the ignition on and the vehicle in Park, turn the Infotainment system on. Your vehicle’s Bluetooth system will be in “discovery” mode.
From the Bluetooth menu on your phone, search for new devices and select VW BT XXXX (last four digits of VIN).
A connection request will appear on the Infotainment display.
Press
The Infotainment display will then show a PIN.
Make sure the same PIN is displayed on your phone and press
Note: If your phone displays a prompt asking to connect to your vehicle, make sure to enable future automatic connections. This will help to automatically reconnect the compatible paired device to the system. Once the PIN is shown, pairing must be completed within 30 seconds; otherwise, the process will need to be repeated.
Primary and Secondary Phone Functionality
Two active phones can be connected simultaneously. Follow steps 1-7 above. Only contacts from the primary phone will be shown within the Infotainment system. Switching between phones requires pressing the .Note: This feature is not available when the phone is connected to Apple CarPlay® or Android Auto™.
Call by Name via Native Bluetooth
Technology
Applies to vehicles with Voice Recognition.
Short press the on the multi-function steering wheel.
After the chime say, “Call,” followed by the name of the person you want to call. For example, “Call Mike Brown.”
The system will confirm, “Do you want to call Mike Brown?” You then reply, “Yes.” If the contact has multiple numbers, select or say the desired line number on the screen when prompted. Once selected, the system will then say, “Contact is being dialed.”Note: If connected to App-Connect Apple CarPlay, press and hold the Voice Recognition button to activate Apple Siri > then say, “Call Mike Brown.”
Voice Recognition Tips
The contact must be said exactly as it is stored in your phone’s contact list.
If multiple numbers are stored per contact, you may use the shortcut, “Call John Smith work,” or the system may ask you to choose from work, mobile, home, etc.
Answer an Incoming Call
The Bluetooth system will interrupt your car stereo with a ringtone. Press the steering wheel or the green on the Infotainment touchscreen to answer the call.
Volume Settings
To adjust the volume of the Bluetooth system while on a call, press the on the left side of the multi-function steering wheel.
Switch to Private Mode
To switch a Bluetooth call to your mobile phone, which would prevent passengers from hearing the conversation:
Once a call has been answered, use the on the multi-function steering wheel to access the Phone menu in the instrument cluster display.
Press the on the right side controls of the multi-function steering wheel until “Private” appears in the display.
To select, press the on the multi-function steering wheel.
End a Call
While in the Phone function, press the red on the Infotainment touchscreen. Or, alternatively:
Use the on the multi-function steering wheel to access the Phone menu in the instrument cluster display.
Press the until “End” appears in the instrument cluster display. Press the on the multi-function steering wheel.
Cancel Active Voice Recognition or an
Active Route
Double press the on the multi-function steering wheel to end Voice Recognition. To end an active route, short press the and say, “Cancel destination,” after you hear a beep.
Destination Entry with Voice Recognition
Short press the on the multi-function steering wheel. A beep will sound.
Say, “New destination.”
After the beep, speak the address; for example, “Two zero two four Main Street, Los Angeles.” Speak in single digits.
The system will repeat the address for confirmation and ask if you would like to start route guidance. After the beep say, “Yes,” and guidance will begin.
Bluetooth® Technology / Voice Recognition
th to view more detailed information and important safety warnings for . in your Infotainment System Booklet for more detailed information and for important safety warnings.
Watch the Voice Recognition video.
Android Auto™
Use some of your favorite Android applications on the road through your Volkswagen’s Infotainment screen. Hands-free, you can talk to Google on Android Auto to get driving directions, send a text or place a phone call. Android Auto is made to help you focus on the road while having fun along the way.
Ensure you are running the latest Android™ OS on your device and download Android Auto from the Google Play Store. An active Google account and an internet connection is required. If you’re using Android 10 or higher, the app is already on your phone.
Plug your Android phone into the USB port using a certified USB Cable.
Press the
Select Infotainment system’s Bluetooth connection, then select
Select
Follow instructions on your device to continue setup.
Android Auto will appear on the Infotainment touchscreen once all the prompts have been accepted on the device.Google, Android, Google Play and Android Auto are trademarks of Google LLC. Click here for further information.To use Android Auto on your car display, you’ll need an Android phone running Android 6.0 or higher, an active data plan and the Android Auto app.
Features
Microphone long press of the by using touchscreen commands that work with available apps. Google Assistant can also be activated using your voice to easily send messages, get directions, control media and more. Just say,
