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7-2. Steps to take in an emergency
When trouble arises
7-2.Ste ps to take in an emerg ency
If your vehicle needs to
be towed
If towing is necessary, we rec-
ommend having your vehicle
towed by any authorized
Toyota retailer or Toyota autho-
rized repairer, or any reliable
repairer or commercial towing
service, using a wheel-lift type
truck or flatbed truck.
Use a safety chain system for
all towing, and abide by all
state/provincial and local laws.
WARNING
Observe the following precautions. Failure to do so may result in death or serious injury.
■When towing the vehicle
Be sure to transport the vehicle with
the front wheels raised or with all four wheels raised off the ground. If the vehicle is towed with the front wheels
contacting the ground, the drivetrain and related parts may be damaged.
■While towing
●When towing using cables or chains, avoid sudden starts, etc.
which place excessive stress on the towing eyelets, cables or chains. The towing eyelets, cables or
chains may become damaged, bro- ken debris may hit people, and cause serious damage.
●Do not turn the engine switch off.There is a possibility that the steer-
ing wheel is locked and cannot be operated.
■Installing towing eyelets to the vehicle
Make sure that towing eyelets are
installed securely. If not securely installed, towing eye-lets may come loose during towing.
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type truck
●Do not tow the vehicle from the rear when the engine switch is off. The steering lock mechanism is not
strong enough to hold the front wheels straight.
●When raising the vehicle, ensure adequate ground clearance for tow-ing at the opposite end of the raised
vehicle. Without adequate clear- ance, the vehicle could be dam-aged while being towed.
■To prevent damage to the vehicle when towing with a sling-type
truck
Do not tow with a sling-type truck, either from the front or rear.
■To prevent damage to the vehicle during emergency towing
Do not secure cables or chains to the suspension components.
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7-2. Steps to take in an emergency
When trouble arises
If a tow truck is not available in an
emergency, your vehicle may be
temporarily towed using cables or
chains secured to the emergency
towing eyelets. This should only be
attempted on hard surfaced roads
for at most 80 km (50 miles) at
under 30 km/h (18 mph).
A driver must be in the vehicle to
steer and operate the brakes. The
vehicle’s wheels, drive train, axles,
steering and brakes must be in
good condition.
For vehicles with a Multidrive, only
the front towing eyelets may be
used.
To have your vehicle towed by
another vehicle, the towing eyelet
must be installed to your vehicle.
Install the towing eyelet using the
following procedure.
1 Take out the wheel nut wrench,
flathead screwdriver and towing
eyelet. ( →P.390)
2 Remove the eyelet cover using
a flathead screwdriver.
To protect the bodywork, place a rag
between the screwdriver and the vehi- cle body as shown in the illustration.
3 Insert the towing eyelet into the
hole and tighten partially by
hand.
4 Tighten down the towing eyelet
securely using a wheel nut
wrench*1, 2 or hard metal bar.
*1: If equipped
*2: If your vehicles does not provide a
wheel nut wrench, you can purchase
it from any authorized Toyota retailer
or Toyota authorized repairer, or any
Emergency towing
Emergency towing proce-
dure
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7-2. Steps to take in an emergency
reliable repairer.
5 Securely attach cables or chains
to the towing eyelet.
Take care not to damage the vehicle body.
6 Enter the vehicle being towed
and start the engine.
If the engine does not start, turn the engine switch to ON.
7 Shift the shift lever to N and
release the parking brake.
Multidrive: When the shift lever
cannot be shifted: →P. 1 6 5
■While towing
If the engine is not running, the power
assist for the brakes and steering will not function, making steering and brak-ing more difficult.
■Wheel nut wrench*1, 2
Wheel nut wrench is installed in luggage
compartment. ( →P.390)*1: If equipped
*2: If your vehicles does not provide a
wheel nut wrench, you can purchase
it from any authorized Toyota retailer
or Toyota authorized repairer, or any
reliable repairer.
z Fluid leaks under the vehicle.
(Water dripping from the air con-
ditioning after use is normal.)
z Flat-looking tires or uneven tire
wear
z Engine coolant temperature
gauge needle continually points
higher than normal.
z Changes in exhaust sound
z Excessive tire squeal when cor-
nering
z Strange noises related to the
suspension system
z Pinging or other noises related to
the engine
z Engine missing, stumbling or
running roughly
z Appreciable loss of power
If you think something is
wrong
If you notice any of the follow-
ing symptoms, your vehicle
probably needs adjustment or
repair. Contact any authorized
Toyota retailer or Toyota autho-
rized repairer, or any reliable
repairer as soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms
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7-2. Steps to take in an emergency
■Brake Override System warning light/Drive-Start Control warning
light* (warning buzzer)
*: This light illuminates on the multi-information display.
■Electric power steering system warning light (warning buzzer)
Warning lightDetails/Actions
When a buzzer sounds:
Indicates a malfunction in:
z The Brake Override System; or
z The Drive-Start Control (if equipped)
→ Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer immediately.
Indicates that the shift position was changed and Drive-Start Con-
trol (if equipped) was operated while depressing the accelerator
pedal.
→ Momentarily release the accelerator pedal.
When a buzzer does not sound:
Indicates that the accelerator and brake pedals are being
depressed simultaneously, and the Brake Override System is
operating.
→ Release the accelerator pedal and depress the brake pedal.
Warning lightDetails/Actions
(Red)
or
(Yellow)
Indicates a malfunction in the EPS (Electric Power Steering) sys-
tem
→ Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer immediately.
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7-2. Steps to take in an emergency
When trouble arises
ble.
■Electric power steering system
warning light (warning buzzer)
When the battery charge becomes insufficient or the voltage temporarily
drops, the electric power steering sys- tem warning light may come on and the warning buzzer may sound.
■When the tire pressure warning
light comes on
Inspect the tires to check if a tire is punctured.
If a tire is punctured: →P.379, 389
If none of the tires are punctured: Turn the engine switch off then turn it to
ON. Check if the tire pressure warning light comes on or blinks.
If the tire pressure warning light blinks
for approximately 1 minute then stays on
There may be a malfunction in the tire
pressure warning system. Have the vehicle inspected by any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer immedi- ately.
If the tire pressure warning light
comes on
1 After the temperature of the tires has lowered sufficiently, check the infla-tion pressure of each tire and adjust
them to the specified level.
2 If the warning light does not turn off even after several minutes have elapsed, check that the inflation
pressure of each tire is at the speci- fied level and perform initialization. ( →P.334)
■The tire pressure warning light may
come on due to natural causes
The tire pressure warning light may come on due to natural causes such as
natural air leaks and tire inflation pres- sure changes caused by temperature. In this case, adjusting the tire inflation
pressure will turn off the warning light (after a few minutes).
■When a tire is replaced with a spare
tire
Vehicles with a compact spare tire: The compact spare tire is not equipped with
a tire pressure warning valve and trans- mitter. If a tire goes flat, the tire pressure warning light will not turn off even
though the flat tire has been replaced with the spare tire. Replace the spare tire with the repaired tire and adjust the
tire inflation pressure. The tire pressure warning light will go off after a few min-utes.
Vehicles with a full-size spare tire: The spare tire is also equipped with a tire pressure warning valve and transmitter.
The tire pressure warning light will turn on if the tire inflation pressure of the spare tire is low. If a tire goes flat, the
tire pressure warning light will not turn off even though the flat tire has been replaced with the spare tire. Replace the
spare tire with the repaired tire and adjust the tire inflation pressure. The tire pressure warning light will go off after a
few minutes.
■Conditions that the tire pressure warning system may not function properly
→ P. 3 3 3
WARNING
■If both the ABS and the brake system warning lights remain on
Stop your vehicle in a safe place immediately and contact any autho-rized Toyota retailer or Toyota autho-
rized repairer, or any reliable repairer. The vehicle will become extremely unstable during braking, and the ABS
system may fail, which could cause an accident resulting in death or seri-ous injury.
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7-2. Steps to take in an emergency
WARNING
■When the electric power steer- ing system warning light comes
on
When the light comes on yellow, the assist to the power steering is
restricted. When the light comes on red, the assist to the power steering is lost and handling operations of the
steering wheel become extremely heavy.When steering wheel operations are
heavier than usual, grip the steering wheel firmly and operate it using more force than usual.
■If the tire pressure warning light comes on
Be sure to observe the following pre- cautions.Failure to do so could cause a loss of
vehicle control and result in death or serious injury.
●Stop your vehicle in a safe place as soon as possible. Adjust the tire inflation pressure immediately.
●Vehicles with a compact spare tire and full-size spare tire: If the tire
pressure warning light comes on even after tire inflation pressure adjustment, it is probable that you
have a flat tire. Check the tires. If a tire is flat, change it with the spare tire and have the flat tire repaired
by the nearest any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
●Vehicles with emergency tire punc-ture repair kit: If the tire pressure
warning light comes on even after tire inflation pressure adjustment, it is probable that you have a flat tire.
Check the tires. If a tire is flat, repair the flat tire by using emergency tire puncture repair kit.
●Avoid abrupt maneuvering and braking.If the vehicle tires deteriorate, you
could lose control of the steering wheel or the brakes.
■If a blowout or sudden air leak-age should occur
The tire pressure warning system
may not activate immediately.
NOTICE
■To ensure the tire pressure warn- ing system operates properly
Do not install tires with different speci- fications or makers, as the tire pres-sure warning system may not operate
properly.
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7-2. Steps to take in an emergency
When trouble arises
■Warning messages
The warning messages explained below
may differ from the actual messages according to operation conditions and vehicle specifications.
■Warning buzzer
A buzzer may sound when a message is displayed.The buzzer may not be audible if the
vehicle is in a noisy location or if the audio system volume is high.
■If “Engine Oil Level Low Add or Replace” is displayed
The engine oil level is low. Check the
level of the engine oil, and add if neces-
sary.
This message may appear if the vehicle is stopped on a slope. Move the vehicle
to a level surface and check to see if the message disappears.
■If “Engine Stopped Steering Power Low” is displayed
This message is displayed if the engine is stopped while driving.
When steering wheel operations are
heavier than usual, grip the steering wheel firmly and operate it using more force than usual.
■If “Auto Power OFF to Conserve
Battery” is displayed
Power was cut off due to the automatic power off function. Next time when start-
ing the engine, increase the engine speed slightly and maintain that level for approximately 5 minutes to recharge the
battery.
■If “Headlight System Malfunction Visit Your Dealer” is displayed
The following systems may be malfunc-
tioning. Have the vehicle inspected by any authorized Toyota retailer or Toyota authorized repairer, or any reliable
repairer immediately.
●The LED headlight system (if
equipped)
●Automatic High Beam (if equipped)
■If “Front Camera Out of Tempera-
ture Range Unavailable Wait until Normal Temperature”, “Front Cam-era Low Visibility Unavailable See
Owner’s Manual” or “Front Camera Unavailable See Owner’s Manual” is displayed
The following systems may be sus- pended until the problem shown in the message is resolved. ( →P.191, 368)
●PCS (Pre-Collision system) (if equipped)
●LTA (Lane Tracing Assist) (if equipped)
●Automatic High Beam (if equipped)
If a warning message is
displayed
The multi-information display
shows warnings for system
malfunctions and incorrectly
performed operations, and
messages that indicate a need
for maintenance. When a mes-
sage is displayed, perform the
appropriate corrective action
for the message.
If a warning message is dis-
played again after the appro-
priate actions have been
performed, contact any autho-
rized Toyota retailer or Toyota
authorized repairer, or any reli-
able repairer.
Additionally, if a warning light
comes on or flashes at the
same time that a warning mes-
sage is displayed, take the
appropriate corrective action
for the warning light. ( →P.368)
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7-2. Steps to take in an emergency
WARNING
●Parts of the repair kit become hot during operation. Be careful when
handling the repair kit during and after operation. Do not touch the metal part around the connecting
area between the bottle and com- pressor. It will be extremely hot.
●Do not attach the vehicle speed warning sticker to an area other than the one indicated. If the sticker
is attached to an area where an SRS airbag is located, such as the pad of the steering wheel, it may
prevent the SRS airbag from oper- ating properly.
●To avoid risk of burst or severe leakage, do not drop or damage the bottle. Visually inspect the bottle
before use. Do not use a bottle with shock, crack, scratch, leakage or any other damage. In such case,
immediately replace.
■Driving to spread the liquid seal-
ant evenly
Observe the following precautions to reduce the risk of accidents.
Failing to do so may result in a loss of vehicle control and cause death or serious injury.
●Drive the vehicle carefully at a low speed. Be especially careful when
turning and cornering.
●If the vehicle does not drive straight
or you feel a pull through the steer- ing wheel, stop the vehicle and check the following.
• Tire condition. The tire may have separated from the wheel.
• Tire inflation pressure. If the tire inflation pressure is 130 kPa (1.3
kgf/cm2 or bar, 19 psi) or less, the tire may be severely damaged.
NOTICE
■When performing an emergency repair
●A tire should only be repaired with the emergency tire puncture repair kit if the damage is caused by a
sharp object such as nail or screw passing through the tire tread.Do not remove the sharp object
from the tire. Removing the object may widen the opening and disena-ble emergency repair with the repair
kit.
●The repair kit is not waterproof.
Make sure that the repair kit is not exposed to water, such as when it is being used in the rain.
●Do not put the repair kit directly onto dusty ground such as sand at
the side of the road. If the repair kit vacuums up dust etc., a malfunc-tion may occur.
●Do not turn the bottle upside down when using it, as doing so may
cause damage to the compressor.
■Precautions for the emergency
tire puncture repair kit
●The repair kit power source should be 12 V DC suitable for vehicle use.
Do not connect the repair kit to any other source.
●If fuel splatters on the repair kit, the repair kit may deteriorate. Take care not to allow fuel to contact it.
●Place the repair kit in a storage to prevent it from being exposed to dirt
or water.
●Store the repair kit in the luggage
compartment out of reach of chil- dren.
●Do not disassemble or modify the repair kit. Do not subject parts such as the air pressure indicator to
impacts. This may cause a malfunc- tion.