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7-2. Steps to take in an emergency
When trouble arises
ing more difficult.
■Wheel nut wrench*1, 2
Wheel nut wrench is installed in luggage compartment. ( P.464)*1: If equipped
*2: If your vehicles does not provide a
wheel nut wrench, you can purchase
it from any authorized Toyota retailer
or Toyota authorized repairer, or any
reliable repairer.
Fluid leaks under the vehicle.
(Water dripping from the air con-
ditioning after use is normal.)
Flat-looking tires or uneven tire
wear
Engine coolant temperature
gauge needle continually points
higher than normal.
Changes in exhaust sound
Excessive tire squeal when cor-
nering
Strange noises related to the
suspension system
Pinging or other noises related to
the hybrid system
Engine missing, stumbling or
running roughly
Appreciable loss of power
WARNING
Observe the following precautions. Failure to do so may result in death or serious injury.
■While towing
●When towing using cables or
chains, avoid sudden starts, etc. which place excessive stress on the towing eyelets, cables or chains.
The towing eyelets, cables or chains may become damaged, bro-ken debris may hit people, and
cause serious damage.
●Do not turn the power switch off.
There is a possibility that the steer- ing wheel is locked and cannot be operated.
■Installing towing eyelets to the vehicle
Make sure that towing eyelets are installed securely.If not securely installed, towing eye-
lets may come loose during towing.
NOTICE
■To prevent damage to the vehicle during emergency towing
Do not secure cables or chains to the
suspension components.
If you think something is
wrong
If you notice any of the follow-
ing symptoms, your vehicle
probably needs adjustment or
repair. Contact any authorized
Toyota retailer or Toyota autho-
rized repairer, or any reliable
repairer as soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms
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7-2. Steps to take in an emergency
WARNING
■When the electric power steer- ing system warning light comes
on
When the light comes on yellow, the assist to the power steering is
restricted. When the light comes on red, the assist to the power steering is lost and handling operations of the
steering wheel become extremely heavy.When steering wheel operations are
heavier than usual, grip the steering wheel firmly and operate it using more force than usual.
■If the tire pressure warning light comes on
Be sure to observe the following pre- cautions.Failure to do so could cause a loss of
vehicle control and result in death or serious injury.
●Stop your vehicle in a safe place as soon as possible. Adjust the tire inflation pressure immediately.
●Vehicles with a compact spare tire and full-size spare tire: If the tire
pressure warning light comes on even after tire inflation pressure adjustment, it is probable that you
have a flat tire. Check the tires. If a tire is flat, change it with the spare tire and have the flat tire repaired
by the nearest any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
●Vehicles with emergency tire punc-ture repair kit: If the tire pressure
warning light comes on even after tire inflation pressure adjustment, it is probable that you have a flat tire.
Check the tires. If a tire is flat, repair the flat tire by using emergency tire puncture repair kit.
●Avoid abrupt maneuvering and braking.If the vehicle tires deteriorate, you
could lose control of the steering wheel or the brakes.
■If a blowout or sudden air leak-age should occur
The tire pressure warning system
may not activate immediately.
NOTICE
■To ensure the tire pressure warn- ing system operates properly
Do not install tires with different speci- fications or makers, as the tire pres-sure warning system may not operate
properly.
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7-2. Steps to take in an emergency
When trouble arises
■Warning messages
The warning messages explained below
may differ from the actual messages according to operation conditions and vehicle specifications.
■Warning buzzer
A buzzer may sound when a message is displayed. The buzzer may not be audible if the
vehicle is in a noisy location or if the audio system volume is high.
■If “Engine Oil Level Low Add or Replace” is displayed
The engine oil level is low. Check the
level of the engine oil, and add if neces-
sary.
This message may appear if the vehicle is stopped on a slope. Move the vehicle
to a level surface and check to see if the message disappears.
■If “Hybrid System Stopped Steering Power Low” is displayed
This message is displayed if the hybrid system is stopped while driving.
When steering wheel operations are
heavier than usual, grip the steering wheel firmly and operate it using more force than usual.
■If “Hybrid System Overheated Out-
put Power Reduced” is displayed
This message may be displayed when driving under severe operating condi-
tions. (For example, when driving up a long steep hill.) Handling method: P. 4 8 1
■If “Traction Battery Needs to be
Protected Refrain from the Use of N Position” is displayed
This message may be displayed when
the shift lever is in N.
As the hybrid battery (traction battery) cannot be charged when the shift lever
is in N, shift the shift lever to P when the vehicle is stopped.
■If “Traction Battery Needs to be Protected Shift into P to Restart” is
displayed
This message is displayed when the hybrid battery (traction battery) charge
has become extremely low because the shift lever has been left in N for a certain amount of time.
When operating the vehicle, shift to P and restart the hybrid system.
■If “Shift to P Before Exiting Vehicle” is shown
Message is displayed when the driver’s door is opened without turning the power switch to OFF with the shift lever
in any position other than P. Shift the shift lever to P.
If a warning message is
displayed
The multi-information display
shows warnings for system
malfunctions and incorrectly
performed operations, and
messages that indicate a need
for maintenance. When a mes-
sage is displayed, perform the
appropriate corrective action
for the message.
If a warning message is dis-
played again after the appro-
priate actions have been
performed, contact any autho-
rized Toyota retailer or Toyota
authorized repairer, or any reli-
able repairer.
Additionally, if a warning light
comes on or flashes at the
same time that a warning mes-
sage is displayed, take the
appropriate corrective action
for the warning light. ( P.439)
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7-2. Steps to take in an emergency
Stop the vehicle in a safe place
on a hard, flat surface.
Set the parking brake.
Shift the shift lever to P.
Stop the hybrid system.
Turn on the emergency flashers.
( P.430)
For vehicles with power back
door: Turn off the power back
door system. ( P.151)
Check the degree of the tire
damage.
Do not remove the nail or screw
from the tire. Removing the object
may widen the opening and make
emergency repair with the repair kit
impossible.
• A tire should only be repaired
with the emergency tire puncture
repair kit if the damage is caused
by a nail or screw passing
through the tire tread.
• To avoid sealant leakage, move
the vehicle until the area of the
puncture, if known, is positioned
at the top of the tire.
If you have a flat tire
(vehicles with an emer-
gency tire puncture
repair kit)
Your vehicle is not equipped
with a spare tire, but instead is
equipped with an emergency
tire puncture repair kit.
A puncture caused by a nail or
screw passing through the tire
tread can be repaired tempo-
rarily using the emergency tire
puncture repair kit. (The kit
contains a bottle of sealant.
The sealant can be used only
once to temporarily repair one
tire without removing the nail
or screw from the tire.)
Depending on the damage, this
kit cannot be used to repair the
tire. ( P.452)
After temporarily repairing the
tire with the kit, have the tire
repaired or replaced by any
authorized Toyota retailer or
Toyota authorized repairer, or
any reliable repairer. Repairs
conducted using the emer-
gency tire puncture repair kit
are only a temporary measure.
Have the tire repaired and
replaced as soon as possible.
WARNING
■If you have a flat tire
Do not continue driving with a flat tire.
Driving even a short distance with a flat tire can damage the tire and the wheel beyond repair, which could
result in an accident.
Before repairing the tire
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7-2. Steps to take in an emergency
When trouble arises
■A flat tire that cannot be repaired with the emergency tire puncture
repair kit
In the following cases, the tire cannot be repaired with the emergency tire punc-
ture repair kit. Contact any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
●When the tire is damaged due to driv-
ing without sufficient air pressure
●Wh e n t he r e a r e an y cr a ck s or da ma g e
at any location on the tire, such as on the side wall, except the tread
●When the tire is visibly separated from the wheel
●When the cut or damage to the tread is 4 mm (0.16 in.) long or more
●When the wheel is damaged
●When two or more tires have been
punctured
●When more than 2 sharp objects such
as nails or screws have passed through the tread on a single tire
●When the sealant has expired
2WD models
Location of the emergency tire puncture repair kit and tools
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7-2. Steps to take in an emergency
When trouble arises
Sticker
Hose
Air pressure gauge
Pressure release button
Compressor switch
Power plug
■Note for checking the emergency
tire puncture repair kit
Check the sealant expiry date occasion- ally.
The expiry date is shown on the bottle. Do not use sealant whose expiry date has already passed. Otherwise, repairs
conducted using the emergency tire puncture repair kit may not be per-formed properly.
■Emergency tire puncture repair kit
●The emergency tire puncture repair kit is for filling the car tire with air.
●The sealant has a limited life span. The expiry date is marked on the bot-
tle. The sealant should be replaced before the expiry date. Contact any authorized Toyota retailer or Toyota
authorized repairer, or any reliable repairer for replacement.
●The sealant stored in the emergency tire puncture repair kit can be used only once to temporarily repair a sin-
gle tire. If the sealant has been used and needs to be replaced, purchase a new bottle at any authorized Toyota
retailer or Toyota authorized repairer, or any reliable repairer. The compres-sor is reusable.
●The sealant can be used when the outside temperature is from -30°C (-
22°F) to 60°C (140°F).
●The kit is exclusively designed for size
and type of tires originally installed on yo u r ve hi cl e . Do n ot u se it f o r ti r e s t ha t a different size than the original ones,
or for any other purposes.
●If the sealant gets on your clothes, it may stain.
●If the sealant adheres to a wheel or the surface of the vehicle body, the
stain may not be removable if it is not cleaned at once. Immediately wipe away the sealant with a wet cloth.
●During operation of the repair kit, a loud operation noise is produced. This
does not indicate a malfunction.
●Do not use to check or to adjust the
tire pressure.
WARNING
■Caution while driving
●Store the repair kit in the luggage
compartment. Injuries may result in the event of an accident or sudden braking.
●The repair kit is exclusively only for your vehicle.
Do not use repair kit on other vehi- cles, which could lead to an acci-dent causing death or serious
injury.
●Do not use repair kit for tires that
are different size than the original ones, or for any other purpose. If the tires have not been completely
repaired, it could lead to an acci- dent causing death or serious injury.
■Precautions for use of the seal-ant
●Ingesting the sealant is hazardous to your health. If you ingest sealant, consume as much water as possi-
ble, and then immediately consult a doctor.
●If sealant gets in eyes or adheres to skin, immediately wash it off with water. If discomfort persists, consult
a doctor.
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7-2. Steps to take in an emergency
When trouble arises
replaced, make sure to tell any autho-
rized Toyota retailer or Toyota autho- rized repairer, or any reliable repairer that the sealant is injected.
■If the tire is inflated to more than the specified air pressure
1 Press the button to let some air out.
2 Check that the air pressure indicator
shows the specified air pressure. If
the air pressure is under the desig-
nated pressure, turn the compres-
sor switch (on) again and repeat
the inflation procedure until the
specified air pressure is reached.
■The valve of a tire that has been repaired
After a tire is repaired with the emer-
gency tire puncture repair kit, the valve should be replaced.
■After a tire is repaired with the emergency tire puncture repair kit
●The tire pressure warning valve and transmitter should be replaced.
●Even if the tire inflation pressure is at the recommended level, the tire pres-
sure warning light may come on/flash.
WARNING
■Do not drive the vehicle with a flat tire
Do not continue driving with a flat tire. Driving even a short distance with a flat tire can damage the tire and the
wheel beyond repair.
Driving with a flat tire may cause a cir- cumferential groove on the side wall.
In such a case, the tire may explode when using a repair kit.
■When fixing the flat tire
●Stop your vehicle in a safe and flat area.
●Do not touch the wheels or the area around the brakes immediately
after the vehicle has been driven. After the vehicle has been driven, the wheels and the area around the
brakes may be extremely hot. Touching these areas with hands, feet or other body parts may result
in burns.
●Connect the valve and hose
securely with the tire installed on the vehicle. If the hose is not prop-erly connected to the valve, air
leakage may occur as sealant may be sprayed out.
●If the hose comes off the valve while inflating the tire, there is a risk that the hose will move abruptly due
to air pressure.
●After inflation of the tire has com-
pleted, the sealant may splatter when the hose is disconnected or some air is let out of the tire.
●Follow the operation procedure to repair the tire. If the procedures not
followed, the sealant may spray out.
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7-2. Steps to take in an emergency
WARNING
●Keep back from the tire while it is
being repaired, as there is a chance
of it bursting while the repair opera-
tion is being performed. If you
notice any cracks or deformation of
the tire, turn (off) the compres-
sor switch and stop the repair oper-
ation immediately.
●The repair kit may overheat if oper- ated for a long period of time. Do
not operate the repair kit continu- ously for more than 40 minutes.
●Parts of the repair kit become hot during operation. Be careful when handling the repair kit during and
after operation. Do not touch the metal part around the connecting area between the bottle and com-
pressor. It will be extremely hot.
●Do not attach the vehicle speed
warning sticker to an area other than the one indicated. If the sticker is attached to an area where an
SRS airbag is located, such as the pad of the steering wheel, it may prevent the SRS airbag from oper-
ating properly.
●To avoid risk of burst or severe
leakage, do not drop or damage the bottle. Visually inspect the bottle before use. Do not use a bottle with
shock, crack, scratch, leakage or any other damage. In such case, immediately replace.
■Driving to spread the liquid seal-
ant evenly
Observe the following precautions to reduce the risk of accidents.
Failing to do so may result in a loss of vehicle control and cause death or serious injury.
●Drive the vehicle carefully at a low speed. Be especially careful when
turning and cornering.
●If the vehicle does not drive straight or you feel a pull through the steer-ing wheel, stop the vehicle and
check the following.
• Tire condition. The tire may have
separated from the wheel.
• Tire inflation pressure. If the tire
inflation pressure is 130 kPa (1.3
kgf/cm2 or bar, 19 psi) or less, the tire may be severely damaged.
NOTICE
■When performing an emergency repair
●A tire should only be repaired with
the emergency tire puncture repair kit if the damage is caused by a sharp object such as nail or screw
passing through the tire tread. Do not remove the sharp object from the tire. Removing the object
may widen the opening and disena- ble emergency repair with the repair kit.
●The repair kit is not waterproof. Make sure that the repair kit is not
exposed to water, such as when it is being used in the rain.
●Do not put the repair kit directly onto dusty ground such as sand at the side of the road. If the repair kit
vacuums up dust etc., a malfunc- tion may occur.
●Do not turn the bottle upside down when using it, as doing so may cause damage to the compressor.
■Precautions for the emergency tire puncture repair kit
●The repair kit power source should be 12 V DC suitable for vehicle use. Do not connect the repair kit to any
other source.