5
1
9 8
7 5 4
3
2
6
6-1. Maintenance and careCleaning and protecting the vehicle exterior .......... 400
Cleaning and protecting the vehicle interior ........... 403
6-2. Maintenance Maintenance requirements ................... 406
General maintenance ........ 408
Emission inspection and maintenance (I/M)
programs ......................... 411
6-3. Do-it-yourself maintenance Do-it-yourself service precautions ..................... 412
Hood.................................. 414
Engine compartment ......... 415
Tires .................................. 426
Tire inflation pressure........ 442
Wheels .............................. 445
Air conditioning filter .......... 448
Wireless remote control/ electronic key battery ...... 451
Checking and replacing fuses ............................... 454
Light bulbs ......................... 457 7-1. Essential information
Emergency flashers ........... 474
If your vehicle has to be stopped in
an emergency.................. 475
If the vehicle is trapped in rising water .................. 477
7-2. Steps to take in an emergency
If your vehicle needs to be towed .......................... 478
If you think something is wrong............................... 483
Fuel pump shut off system ............................. 484
If a warning light turns on or a warning buzzer
sounds ............................. 485
If a warning message is displayed ......................... 493
If you have a flat tire .......... 506
If the engine will not start ................................. 521
If the electronic key does not operate properly
(vehicles with a smart
key system) .................... 523
If the vehicle battery is discharged ....................... 525
If your vehicle overheats.... 529
If the vehicle becomes stuck ................................ 532
6Maintenance and care7When trouble arises
10
●Data usage
Toyota may use the data recorded in this computer to diagnose m alfunc-
tions, conduct research and development, and improve quality.
Toyota will not disclose the recorded data to a third party exc ept:
• With the consent of the vehicle owner or with the consent of the lessee if the vehicle is leased
• In response to an official request by the police, a court of l aw or a govern-
ment agency
• For use by Toyota in a lawsuit
• For research purposes where the data is not tied to a specific vehicle or
vehicle owner
●Recorded image information can be erased by your Toyota dealer.
The image recording function can be disabled. However, if the f unction is
disabled, data from when the system operates will not be available.
●To learn more about the vehicle data collected, used and shared by
Toyota, please visit www.toyota.com/privacyvts/
.
If your Toyota has Safety Connect and if you have subscribed to those ser-
vices, please refer to the Safety Connect Telematics Subscription Service
Agreement for information on data collected and its usage.
●To learn more about the vehicle data collected, used and shared by Toy-
ota, please visit www.toyota.com/privacyvts/
Usage of data collected thr ough Safety Connect (U.S.mainland
only)
12
The SRS airbag and seat belt pretensioner devices in your Toyota contain
explosive chemicals. If the vehicle is scrapped with the airbag s and seat belt
pretensioners left as they are, this may cause an accident such as fire. Be
sure to have the systems of the SRS airbag and seat belt preten sioner
removed and disposed of by a qualified service shop or by your Toyota dealer
before you scrap your vehicle.
Special handling may apply,
See www.dtsc.ca.gov/hazardouswaste/perchlorate.
Your vehicle has components that may contain perchlorate. These compo-
nents may include airbag, seat belt pretensioners, and wireless remote con-
trol batteries.
Scrapping of your Toyota
Perchlorate Material
WARNING
■ General precautions while driving
Driving under the influence: Never drive your vehicle when unde r the influ-
ence of alcohol or drugs that have impaired your ability to operate your vehi-
cle. Alcohol and certain drugs delay reaction time, impair judg ment and
reduce coordination, which could lead to an accident that could result in
death or serious injury.
Defensive driving: Always drive defensively. Anticipate mistake s that other
drivers or pedestrians might make and be ready to avoid acciden ts.
Driver distraction: Always give your full attention to driving. Anything that
distracts the driver, such as adjusting controls, talking on a cellular phone or
reading can result in a collision with resulting death or serio us injury to you,
your occupants or others.
■ General precaution regar ding children’s safety
Never leave children unattended in the vehicle, and never allow children to
have or use the key.
Children may be able to start the vehicle or shift the vehicle into neutral.
There is also a danger that children may injure themselves by p laying with
the windows, the moon roof, or other features of the vehicle. In addition,
heat build-up or extremely cold temperatures inside the vehicle can be fatal
to children.
481-1. For safe use
■If the SRS airbags deploy (inflate)
●Slight abrasions, burns, bruising etc., may be sustained from S RS airbags,
due to the extremely high speed deployment (inflation) by hot g ases.
● A loud noise and white powder will be emitted.
● Parts of the airbag module (steering wheel hub, airbag cover an d inflator) as
well as the front seats, parts of the front and rear pillars an d roof side rails,
may be hot for several minutes. The airbag itself may also be hot.
● The windshield may crack.
● The emergency flashers will turn on automatically. (→P. 474)
● For Safety Connect subscribers, if the SRS airbags deploy or in the event of
a severe rear-end collision, the system is designed to send an emergency
call to the response center, notifying them of the vehicle’s location (without
needing to push the “SOS” button) and an agent will attempt to speak with
the occupants to ascertain the level of emergency and assistanc e required.
If the occupants are unable to communicate, the agent automatic ally treats
the call as an emergency and helps to dispatch the necessary em ergency
services. (→P. 79)
• An SRS airbag is deployed.
• A seat belt pretensioner is activated.
• The vehicle is involved in a severe rear-end collision.
791-2. Emergency assistance
1
For safety and security
Safety Connect
■System componentsMicrophone
LED light indicators
“SOS” button
Safety Connect is a subscription-based telematics service that
uses Global Positioning System ( GPS) data and embedded cel-
lular technology to provide saf ety and security features to sub -
scribers. Safety Connect is s upported by Toyota’s designated
response center, which operates 24 hours per day, 7 days per
week.
Safety Connect service is avai lable by subscription on select,
telematics hardware -equipped vehicles.
By using the Safety Connect service, you are agreeing to be
bound by the Telematics Subscription Service Agreement and
its Terms and Conditions, as in e ffect and amended from time to
time, a current copy of which is available at Toyota.com in the
United States, Toyotapr.com in Puerto Rico and Toyota.ca in
Canada. All use of the Safety Connect service is subject to suc h
then-applicable Terms and Conditions.
: If equipped
1
2
3
801-2. Emergency assistance
■Services
Subscribers have the following Safety Connect services available:
● Automatic Collision Notification
*
Helps drivers receive necessary response from emergency ser-
vice providers. (
P. 82)
*: U.S. Patent No. 7,508,298 B2
● Stolen Vehicle Location
Helps drivers in the eve nt of vehicle theft. (
P. 8 2 )
● Emergency Assistanc e Button (“SOS”)
Connects drivers to response-center support. (
P. 82)
● Enhanced Roadside Assistance
Provides drivers various on-road assistance. (
P. 83)
■Subscription
After you have signed the Telemati cs Subscription Service Agree-
ment and are enrolled, you can begin receiving services. A vari ety
of subscription terms are available for purchase. Contact your To y -
ota dealer, call the following appropriate Customer Experience
Center or push the “SOS” button in your vehicle for further sub -
scription details. • The United States
1-800-331-4331
• Canada
1-888-869-6828
• Puerto Rico
1-877-855-8377
811-2. Emergency assistance
1
For safety and security
■Safety Connect Services Information
●Phone calls using the vehicle’s Bluetooth® technology will not be possible
when Safety Connect is active and in use.
● Safety Connect is available beginning Fall 2009 on select Toyot a models (in
the contiguous United States only). Contact with the Safety Con nect
response center is dependent upon the telematics device being i n operative
condition, cellular connection availability, and GPS satellite signal reception,
which can limit the ability to reach the response center or rec eive emer-
gency service support. Enrollment and Telematics Subscription S ervice
Agreement are required. A variety of subscription terms are ava ilable;
charges vary by subscription term selected and location.
● Automatic Collision Notification, Emergency Assistance and Stolen Vehicle
Location are available in the United States, including Hawaii a nd Alaska,
Puerto Rico and Canada, and Enhanced Roadside Assistance are av ailable
in the United States, Puerto Rico and Canada.
● Automatic Collision Notification, Emergency Assistance, Stolen Vehicle and
Enhanced Road Assistance are not available in the U.S. Virgin Islands. For
vehicles first sold in the U.S. Virgin Islands, no Safety Conne ct services will
function in or outside the U.S. Virgin Islands.
● Safety Connect services are not subject to section 255 of the T elecommuni-
cations Act and the device is not TTY compatible.
■ Languages
The Safety Connect response center will offer support in multip le languages.
The Safety Connect system will offer voice prompts in English, Spanish, and
French. Please indicate your language of choice when enrolling.
■ When contacting the response center
You may be unable to contact the response center if the network is busy.
When the engine switch is turned to ON, the red indicator light comes
on for 2 seconds then turns off. Afterward, the green indicator light
comes on, indicating that the service is active.
The following indicator light patterns indicate specific system usage
conditions:
● Green indicator light on = Active service
● Green indicator light flashing = Safety Connect call in process
● Red indicator light (except at vehicle start-up) = System malfunction
(contact your Toyota dealer)
● No indicator light (off) = Saf ety Connect service not active
Safety Connect LED light Indicators
821-2. Emergency assistance
■Automatic Collision Notification
In case of either airbag deployment or severe rear-end collision, the
system is designed to automatically call the response center. T he
responding agent receives the v ehicle’s location and attempts to
speak with the vehicl e occupants to assess the level of emergency.
If the occupants are unable to communicate, the agent automati-
cally treats the call as an emergency, contacts the nearest eme r-
gency services provider to descr ibe the situation, and requests that
assistance be sent to the location.
■Stolen Vehicle Location
If your vehicle is stolen, Safety Connect can work with local author-
ities to assist them in locating and recovering the vehicle. Af ter filing
a police report, call the Customer Experience Center at 1-800-3 31-
4331 in the United States, 1-877-8 55-8377 in Puerto Rico or 1-888-
869-6828 in Canada, and follow the prompts for Safety Connect t o
initiate this service.
In addition to assisting law enforcement with recovery of a sto len
vehicle, Safety-Connect-equipped vehicle location data may, und er
certain circumstances, be shared with third parties to locate y our
vehicle. Further information is a vailable at Toyota.com in the United
States, Toyotapr.com in Puerto Rico and Toyota.ca in Canada.
■Emergency Assistance Button (“SOS”)
In the event of an emergency on t he road, push the “SOS” button to
reach the Safety Connect respons e center. The answering agent
will determine your vehicle’s loca tion, assess the emergency, and
dispatch the necessary assistanc e required.
If you accidentally press the “SOS” button, tell the response-c enter
agent that you are not experiencing an emergency.
Safety Connect LED light Indicators