4006-1. Maintenance and care
6-1.Maintenance and care
Working from top to bottom,
liberally apply water to the
vehicle body, wheel wells and
underside of the vehicle to
remove any dirt and dust.
Wash the vehicle body using
a sponge or soft cloth, such
as a chamois.
For hard-to-remove marks,
use car wash soap and rinse
thoroughly with water.
Wipe away any water.
Wax the vehicle when the
waterproof coating deterio-
rates.
If water does not bead on a clean
surface, apply wax when the vehi-
cle body is cool.
■Automatic car washes
●Before washing the vehicle:
• Fold the mirrors
• Disable the powe r sliding door
system
• Disable the power back door sys- tem (if equipped)
Start washing from the front of the
vehicle. Make sure to extend the
mirrors before driving.
●Brushes used in automatic car
washes may scratch the vehicle
surface, parts (wheel, etc.) and
harm your vehicle’s paint.
●Rear spoiler may not be washable
in some automatic car washes.
There may also be an increased
risk of damage to vehicle.
■High pressure car washes
As water may enter the cabin, do
not bring the nozzle tip near the
gaps around the doors or perimeter
of the windows, or spray these
areas continuously.
■Note for a smart key system
If the door handle becomes wet
while the electronic key is within the
effective range, t he door may lock
and unlock repeatedly. In that case,
follow the following correction pro-
cedures to wash the vehicle:
●Place the key in a position 6 ft. (2
m) or more separate from the
vehicle while the vehicle is being
washed. (Take care to ensure that
the key is not stolen.)
●Set the electronic key to battery-
saving mode to disable the smart
key system. ( P.165)
●If the electronic key is inside the
vehicle and a door handle
becomes wet during a car wash, a
buzzer may sound outside the
vehicle and “Key Detected in
Vehicle” may be shown on the
multi-information d isplay. To turn
off the alarm, lock all the doors.
■Wheels and wheel ornaments
●Remove any dirt immediately by
using a neutral detergent.
●Wash detergent off with water
immediately after use.
●To protect the paint from damage,
make sure to obs erve the follow-
ing precautions.
• Do not use acidic, alkaline or
abrasive detergent
• Do not use hard brushes
• Do not use detergent on the
Cleaning a nd protect-
ing the vehicle exte-
rior
Perform the following to
protect the vehicle and
maintain it in prime condi-
tion:
Cleaning instructions
4046-1. Maintenance and care
WARNING
■Water in the vehicle
●Do not splash or spill liquid in
the vehicle, such as on the floor,
on the front seats, in the hybrid
battery (traction battery) air
intake vent or in the luggage
compartment. ( P.85)
Doing so may cause the hybrid
battery, electrical components,
etc. to malfunction or catch fire.
●Do not get any of the SRS com-
ponents or wiring in the vehicle
interior wet.
( P.42)
An electrical malfunction may
cause the airbags to deploy or
not function properly, resulting
in death or serious injury.
●Vehicles with wireless charger:
Do not let the wireless charger
( P.381) get wet. Failure to do
so may cause the charger to
become hot and cause burns or
could cause electric shock
resulting in death or serious
injury.
■Cleaning the interior (espe-
cially instrument panel)
Do not use a polis h wax or polish
cleaner. The instrument panel
may reflect off the windshield,
obstructing the dr iver’s view and
leading to an accident, resulting in
death or serious injury.
NOTICE
■Cleaning detergents
●Do not use the following types
of detergent, as they may dis-
color the vehicle interior or
cause streaks or damage to
painted surfaces:
• Non-seat portions: Organic sub- stances such as benzene or
gasoline, alkaline or acidic solu-
tions, dye, and bleach
• Seats: Alkaline or acidic solu- tions, such as thinner, benzene,
and alcohol
●Do not use a polish wax or pol-
ish cleaner. The instrument
panel’s or other interior part’s
painted surface may be dam-
aged.
■Water on the floor
Do not wash the v ehicle floor with
water.
Vehicle systems such as the
audio system may be damaged if
water comes into contact with
electrical components such as the
audio system above or under the
floor of the vehicle. Water may
also cause the body to rust.
■When cleaning the inside of
the windshield
Do not allow glass cleaner to con-
tact the lens. Also, do not touch
the lens. ( P.262)
■Cleaning the inside of the rear
window
●Do not use a gla ss cleaner to
clean the rear window, as this
may cause damage to the rear
window defogger heater wires.
Use a cloth dampened with
lukewarm water to gently wipe
the window clean. Wipe the win-
dow in strokes running parallel
to the heater wires.
4096-2. Maintenance
6
Maintenance and care
Parking brake
• Does the park-ing brake oper-
ate normally?
• When parked on a slope and the
parking brake is
on, is the vehicle
securely
stopped?
Seat belts
• Do the seat belts operate
smoothly?
• The seat belts should not be
damaged.
Seats
• Do the seat con-trols operate
properly?
Steering wheel
• Does the steer-ing wheel rotate
smoothly?
• Does the steer- ing wheel have
the correct
amount of free
play?
• There should not be any strange
sounds coming
from the steer-
ing wheel.
ItemsCheck pointsVehicle exterior
ItemsCheck points
Doors
• Do the doors operate
smoothly?
Engine hood
• Does the engine hood lock system
work properly?
Fluid leaks
• There should not be any signs of
fluid leakage
after the vehicle
has been parked.
Tires
• Is the tire infla-tion pressure
correct?
• The tires should not be damaged
or excessively
worn.
• Have the tires been rotated
according to the
maintenance
schedule?
• The wheel nuts should not be
loose.
Windshield
wipers/rear
window wiper
• The wiper blades should not show
any signs of
cracking, split-
ting, wear, con-
tamination or
deformation.
• The wiper blades should clear the
windshield/rear
window without
streaking or skip-
ping.
4286-3. Do-it-yourself maintenance
“TPWS Setting”, and then
press “OK”.
6 Press or to select
“Setting UNIT”.
7 Press or to select the
desired unit and then press
“OK”.
With 7-inch display
1 Park the vehicle in a safe
place and turn the power
switch off.
Changing the unit cannot be per-
formed while the vehicle is moving.
2Turn the power switch to ON.
3 Press or of the meter
control switches on the steer-
ing wheel and select .
4 Press or of the meter
control switches and select
, and then press and hold
“OK”.
5 Press or of the meter
control switches and select
“TPWS Setting”, and then
press “OK”.
6 Press or to select
“Setting UNIT”.
7 Press or to select the
desired unit and then press
“OK”.
■Routine tire inflation pressure
checks
The tire pressure warning system
does not replace routine tire inflation
pressure checks. Make sure to check tire inflation pressure as part
of your routine o
f daily vehicle
checks.
■Tire inflation pressure
●It may take a few minutes to dis-
play the tire inflation pressure
after the power switch is turned to
ON. It may also take a few min-
utes to display the tire inflation
pressure after infl ation pressure
has been adjusted.
●Tire inflation pressure changes
with temperature.
The displayed values may also be
different from the values mea-
sured using a tire pressure gauge.
■Situations in which the tire
pressure warning system may
not operate properly
●In the following cases, the tire
pressure warning system may not
operate properly.
• If non-genuine Toyota wheels are
used.
• A tire has been replaced with a tire that is not an OE (Original
Equipment) tire.
• A tire has been replaced with a tire that is not of the specified size.
• Tire chains, etc. are equipped.
• An auxiliary-support ed run-flat tire
is equipped.
• If a window tint that affects the radio wave signals is installed.
• If there is a lot of snow or ice on
the vehicle, particularly around the
wheels or wheel housings.
• If the tire inflation pressure is
extremely higher than the speci-
fied level.
• If wheel withou t tire pressure
warning valves and transmitters
are used.
• If the ID code on the tire pressure warning valves and transmitters is
not registered in the tire pressure
warning computer.
●Performance may be affected in
the following situations.
• Near a TV tower, electric power
plant, gas station, radio station,
4607-1. Essential information
Remove the seat belt first.
If the door can be opened,
open the door and exit the
vehicle.
If the door can not be opened,
open the window using the
power window switch and exit
the vehicle through the win-
dow.
If the window can not be
opened using the power win-
dow switch, remain calm, wait
until the water level inside the
vehicle rises to the point that
the water pressure inside of
the vehicle equals the water
pressure outside of the vehi-
cle, and then open the door
and exit the vehicle.
■How to distinguish laminated
glass
When looking from the cross-sec-
tional view point, laminated glass is
two sheets of glass pasted together.
Laminated glass
If the vehicle is
trapped in rising water
In the event the vehicle is
submerged in water, remain
calm and perform the fol-
lowing.
WARNING
■Using an emergency ham-
mer*1 for emergency escape
The rear side windows and rear
window of this vehicle can be
shattered by an emergency ham-
mer
*1 used for emergency
escape, however, since the wind-
shield and front side windows
*2
are laminated glass they can not
be shattered by an emergency
hammer
*1.*1: Contact your Toyota dealer or
aftermarket accessory manu-
facturer for further information
about an emergency hammer.
*2: Vehicles with laminated glass
■Escaping the vehicle from the
window
There are cases where escaping
the vehicle from the window is not
possible due to seating position,
passenger body type, etc.
When using an emergency ham-
mer, consider your seat location
and the size of the window open-
ing to ensure that the opening is
accessible and large enough to
escape.
A
5047-2. Steps to take in an emergency
■When the electronic key does
not work properly
●Make sure that the smart key sys-
tem has not been deactivated in
the customization setting. If it is
off, turn the function on.
(Customizable features: P.544)
●Check if battery-saving mode is
set. If it is set, cancel the function.
( P.166)
Use the mechanical key
( P.131) in order to perform the following operations.
1
Locks all the doors
2 Unlocks the door
■Key linked functions
The opening and closing of the
power windows and moon roof can
be linked to key operation by a cus-
tomized setting at your Toyota
dealer.
1 Closes the windows and the
moon roof
* (turn and hold)
2 Opens the windows and the
moon roof
* (turn and hold)
*: If equipped
If the electronic key
does not op erate prop-
erly
If communication between
the electronic key and vehi-
cle is interrupted ( P.166)
or the electronic key cannot
be used because the battery
is depleted, the smart key
system and wireless remote
control cannot be used. In
such cases, the doors can
be opened and the hybrid
system can be started by
following the procedure
below.
NOTICE
■In case of a smart key system
malfunction, or other key
related problems
Take your vehicle with all the
electronic keys provided with your
vehicle to your Toyota dealer.
Locking and unlocking
the doors
5057-2. Steps to take in an emergency
7
When trouble arises
1Ensure that the shift lever is
in P and depress the brake
pedal.
2 Touch the electronic key to
the power switch as shown in
the illustration.
When the electronic key is
detected, a buzzer sounds and the
power switch will turn to ON.
When the smart key system is
deactivated in customization set-
ting, the power switch will turn to
ACC.
3Firmly depress the brake
pedal and check that is displayed on the multi-infor-
mation display.
4 Press the power switch
shortly and firmly.
In the event that t he hybrid system
still cannot be started, contact your
Toyota dealer.
■Stopping the hybrid system
Shift the shift lever to P, set the
parking brake and press the power
switch as you normally do when
stopping the hybrid system.
■Replacing the key battery
As the above proce dure is a tempo-
rary measure, it is recommended
that the electronic key battery be
replaced immediately when the bat-
tery is depleted. ( P.447)
■Changing power switch modes
Release the brake pedal and press
the power switch in step 3 above.
The hybrid system does not start
and modes will be changed each
time the switch is pressed.
( P.234)
WARNING
■When using the mechanical
key and operating the power
windows or the moon roof (if
equipped)
Operate the power window or the
moon roof after checking to make
sure that there is n o possibility of
any passenger having any of their
body parts caught in the window
or the moon roof. Also, do not
allow children to operate the
mechanical key. It is possible for
children and other passengers to
get caught in the power window or
the moon roof.
Starting the hybrid sys-
tem
5348-1. Specifications
■Temperature A, B, C
The temperature grades are A
(the highest), B, and C, repre-
senting the tire’s resistance to
the generation of heat and its
ability to dissipate heat when
tested under controlled condi-
tions on a specified indoor labo-
ratory test wheel.
Sustained high temperature can
cause the material of the tire to
degenerate and reduce tire life, and
excessive temperature can lead to
sudden tire failure.
Grade C corresponds to a level of performance which all passenger
car tires must meet under the Fed-
eral Motor Vehicle Safety Standard
No. 109.
Grades B and A represent higher
levels of performance on the labo-
ratory test wheel than the minimum
required by law.
Warning: The temperature grades
of a tire assume tha
t it is properly
inflated and not overloaded.
Excessive speed, underinflation, or
excessive loading, either sepa-
rately or in combination, can cause
heat buildup and possible tire fail-
ure.
Glossary of tire terminology
Tire related termMeaning
Cold tire inflation pres-
sureTire pressure when the vehicle has been parked
for three hours or more, or has not been driven
more than 1 mile or 1.5 km under that condition
Maximum inflation pres-
sureThe maximum cold inflated pressure to which a
tire may be inflated, shown on the sidewall of
the tire
Recommended inflation
pressureCold tire inflation pressure recommended by a
manufacturer
Accessory weight
The combined weight (in excess of those stan-
dard items which may be replaced) of transmis-
sion, power steering, power brakes, power
windows, power seats, radio and heater, to the
extent that these items are available as factory-
installed equipment (whether installed or not)
Curb weight
The weight of a motor vehicle with standard
equipment, including th e maximum capacity of
fuel, oil and coolant, and if so equipped, air con-
ditioning and additional weight optional engine