Page 509 of 618

5098-2. Steps to take in an emergency
8
When trouble arises
When using a flat-bed truck to
transport the vehicle, use tire
strapping belts. Refer to the
owner’s manual of the flat-bed
truck for the tire strapping
method.
In order to suppress vehicle
movement during transporta-
tion, set the parking brake and
turn the power switch off.
Fluid leaks under the vehicle
(Water dripping from the air
conditioning after use is nor-
mal.)
Flat-looking tires or uneven
tire wear
High coolant temperature
warning light flashes or come
on
Changes in exhaust sound
Excessive tire squeal when
cornering
Strange noises related to the
suspension system
Pinging or other noises
related to the hybrid system
Engine missing, stumbling or
running roughly
Appreciable loss of power
Vehicle pulls heavily to one
Using a flatbed truckIf you think something
is wrong
If you notice any of the fol-
lowing symptoms, your
vehicle probably needs
adjustment or repair. Con-
tact your Toyota dealer as
soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms
Page 511 of 618

5118-2. Steps to take in an emergency
8
When trouble arises
■Brake system warning light (warning buzzer)
■Brake system warning light
■Charging system warning light*
*: This light illuminat es on the multi-information display.
If a warning light turns on or a warning buzzer
sounds
Calmly perform the following actions if any of the warning
lights comes on or flashes. If a light comes on or flashes, but
then goes off, this does not necessarily indicate a malfunc-
tion in the system. However, if this continues to occur, have
the vehicle inspected by your Toyota dealer.
Actions to the warning lights or warning buzzers
Warning lightDetails/Actions
(U.S.A.)
(Canada) (Red)
Indicates that:
The brake fluid level is low; or
The brake system is malfunctioning
Immediately stop the vehicle in a safe
place and contact your Toyota dealer.
Continuing to drive the vehicle may be
dangerous.
Warning lightDetails/Actions
(Yellow)
Indicates a malfunction in:
The parking brake system;
The regenerative braking system; or
The electronically controlled brake system
Have the vehicle inspected by your Toyota
dealer immediately.
Warning lightDetails/Actions
Indicates a malfunction in the vehicle’s charging
system
Immediately stop the vehicle in a safe
place and contact your Toyota dealer.
Page 515 of 618

5158-2. Steps to take in an emergency
8
When trouble arises
*: This light illuminat es on the multi-information display.
■PKSB OFF indicator* (warning buzzer)
*: This light illuminates on the multi-information display.
■BSM OFF indicator* (warning buzzer)
*: This light illuminates on the multi-information display.
Warning lightDetails/Actions
(If equipped)
If “Parking Support Brake Malfunction Visit Your
Dealer” is displayed on the multi-information
display:
Indicates a malfunctio n in the PKSB (Parking
Support Brake) system
Have the vehicle inspected by your Toyota
dealer immediately.
If “Parking Assist Unavailable” is displayed on
the multi-information display:
Indicates that the system is temporarily unavail-
able, possibly due to a sensor being dirty or cov-
ered with ice, etc.
Follow the instructions displayed on the
multi-information display. ( P.367, 523)
Warning lightDetails/Actions
Indicates a malfunction in the BSM (Blind Spot
Monitor) function
Have the vehicle inspected by your Toyota
dealer immediately.
Indicates that the rear bumper around the radar
sensor is covered with dirt, etc. ( P.350)
Follow the instructions displayed on the
multi-information display. ( P.348, 523)
Page 516 of 618

5168-2. Steps to take in an emergency
■RCTA OFF indicator* (warning buzzer)
*: This light illuminat es on the multi-information display.
■Slip indicator light
■Brake Override System/Drive-Start Control/PKSB (if
equipped) warning light* (warning buzzer)
*: This light illuminates on the mu lti-information display with a message.
Warning lightDetails/Actions
(If equipped)
Indicates a malfunctio n in the RCTA (Rear
Cross Traffic Alert) function
Have the vehicle inspected by your Toyota
dealer immediately.
Indicates that the rear bumper around the radar
sensor is covered with dirt, etc. ( P.350)
Follow the instructions displayed on the
multi-information display. ( P.348, 523)
Warning lightDetails/Actions
Indicates a malfunction in:
The VSC/Trailer Sway Control system;
The TRAC system;
The Trail Mode function; or
The hill-start assist control system
Have the vehicle inspected by your Toyota
dealer immediately.
Warning lightDetails/Actions
When a buzzer sounds:
Brake Override System is malfunctioning;
Drive-Start Control is operating;
Drive-Start Control is malfunctioning; or
Parking Support Brake function (for static
objects) (if equipped) is operating
Follow the instructions displayed on the
multi-information display and head-up
display (if equipped).
When a buzzer does not sound:
Brake Override System is operating
Release the accelerator pedal and
depress the brake pedal.
Page 517 of 618

5178-2. Steps to take in an emergency
8
When trouble arises
■Brake hold operated indicator (warning buzzer)
■Parking brake indicator
■Tire pressure warning light*
*: This light illuminat es on the multi-information display.
Warning lightDetails/Actions
(Flashes)
Indicates a malfunction in the brake hold system
Have the vehicle inspected by your Toyota
dealer immediately.
Warning lightDetails/Actions
(U.S.A.)
(Flashes)
(Canada)
(Flashes)
It is possible that the par king brake is not fully
engaged or released
Operate the parking brake switch once
again.
This light comes on when the parking brake is
not released. If the light t urns off after the park-
ing brake is fully released, the system is operat-
ing normally.
Warning lightDetails/Actions
When the light comes on after blinking for
approximately 1 minute (a buzzer does not
sound):
Malfunction in the tire pressure warning system
Have the system checked by your Toyota
dealer.
When the light comes on (a buzzer sounds):
Low tire inflation pressu re from natural causes
Adjust the tire inflation pressure to the
specified cold tire inflation pressure level.
( P.555)
Low tire inflation pre ssure from flat tire
Immediately stop the vehicle in a safe
place.
Handling method ( P.520)
Page 527 of 618
5278-2. Steps to take in an emergency
8
When trouble arises
Stop the vehicle in a safe place on a hard, flat surface.
Set the parking brake.
Shift the shift lever to P.
Stop the hybrid system.
Turn on the emergency flashers. ( P.504)
For vehicles with power back door: Turn off the power back door
system. ( P.216)
If you have a flat tire
Your vehicle is equipped with a spare tire. The flat tire can b e
replaced with the spare tire.
For details about tires: P.468
WARNING
■If you have a flat tire
Do not continue driv ing with a flat tire.
Driving even a short distance with a flat tire can damage the t ire and the
wheel beyond repair, which could result in an accident.
Before jacking up the vehicle
Page 533 of 618

5338-2. Steps to take in an emergency
8
When trouble arises
tire chains to the front tires:
1Replace a rear tire with the com-
pact spare tire.
2 Replace the flat front tire with the
tire removed from the rear of the
vehicle.
3 Fit tire chains to the front tires.
WARNING
■When using the compact
spare tire
●Remember that the compact
spare tire provided is specifi-
cally designed for use with your
vehicle. Do not use your com-
pact spare tire on another vehi-
cle.
●Do not use more than one com-
pact spare tire simultaneously.
●Replace the compact spare tire
with a standard tire as soon as
possible.
●Avoid sudden acceleration,
abrupt steering, sudden brak-
ing and shifting operations that
cause sudden engine braking.
■When the compact spare tire
is attached
The vehicle speed may not be
correctly detecte d, and the follow-
ing systems may not operate cor-
rectly:
• ABS & Brake assist
• VSC/Trailer Sway Control
•TRAC
• Dynamic radar cruise control with full-speed range
• PCS (Pre-Collision System)
•EPS
• LTA (Lane Tracing Assist)
• Tire pressure warning system
• AHB (Automatic High Beam)
• AFS (Adaptive Front-lighting System) (if equipped)
• BSM (Blind Spot Monitor)
• Rear view monitor system (if equipped)
• Panoramic view monitor (if equipped)
• Toyota parking assist monitor (if equipped)
• Intuitive parking assist (if equipped)
• PKSB (Parking Support Brake) (if equipped)
• Navigation system (if equipped)
Also, not only c an the following
system not be utilized fully, but it
may actually negatively affect the
drive-train components:
• E-Four (Electronic On-Demand
AWD system)
■Speed limit when using the
compact spare tire
Do not drive at speeds in excess
of 50 mph (80 km /h) when a com-
pact spare tire is installed on the
vehicle.
The compact spare tire is not
designed for driving at high
speeds. Failure to observe this
precaution may lead to an acci-
dent causing death or serious
injury.
■After using the tools and jack
Before driving, ma ke sure all the
tools and jack are securely in
place in their storage location to
reduce the possibility of personal
injury during a collision or sudden
braking.
Page 535 of 618

5358-2. Steps to take in an emergency
8
When trouble arises
function, an interim measure
is available to start the hybrid
system. (P.535)
There is a possibility that the
temperature of the hybrid bat-
tery (traction battery) is
extremely low (approximately
below -22°F [-30°C]).
( P.280)
One of the following may be the
cause of the problem:
The 12-volt battery may be
discharged. ( P.539)
The 12-volt battery terminal
connections may be loose or
corroded. ( P.467)
One of the following may be the
cause of the problem:
The 12-volt battery may be
discharged. ( P.539)
One or both of the 12-volt bat-
tery terminals may be discon-
nected. ( P.467)
Contact your Toyota dealer if
the problem cannot be repaired,
or if repair procedures are unknown.
When the hybrid system does
not start, the following steps can
be used as an interim measure
to start the hybrid system if the
power switch is functioning nor-
mally.
Do not use this starting proce-
dure except in cases of emer-
gency.
1
Pull the parking brake switch
to check that the parking
brake is set. ( P.290)
Parking brake indicator will come
on.
2 Shift the shift lever to P.
3 Turn the power switch to
ACC.
4 Press and hold the power
switch for about 15 seconds
while depressing the brake
pedal firmly.
Even if the hybrid system can be
started using the above steps,
the system may be malfunction-
ing. Have the vehicle inspected
by your Toyota dealer.
The interior lights and
headlights are dim, or the
horn does not sound or
sounds at a low volume
The interior lights and
headlights do not turn on,
or the horn does not
sound
Starting the hybrid sys-
tem in an emergency