
5318-2. Steps to take in an emergency
8
When trouble arises
5Raise the vehicle until the tire
is slightly raised off the
ground.
6 Remove all the wheel nuts
and the tire.
When resting the tire on the
ground, place the tire so that the
wheel design faces up to avoid
scratching the wheel surface.
1 Remove any dirt or foreign
matter from the wheel con-
tact surface.
If foreign matter is on the wheel
contact surface, the wheel nuts
may loosen while the vehicle is in
WARNING
■Replacing a flat tire
●Do not touch the disc wheels or
the area around the brakes
immediately after the vehicle
has been driven.
After the vehicle has been
driven the disc wheels and the
area around the brakes will be
extremely hot. Touching these
areas with hands , feet or other
body parts while changing a tire,
etc. may result in burns.
●Failure to follow these precau-
tions could cause the wheel
nuts to loosen and the tire to fall
off, resulting in death or serious
injury.
• Have the wheel nuts tightened
with a torque wrench to 76 ft•lbf
(103 N•m, 10.5 kgf•m) as soon
as possible after changing
wheels.
• When installing a tire, only use wheel nuts that have been spe-
cifically designed for that wheel.
• If there are any cracks or defor- mations in the bolt screws, nut
threads or bolt holes of the
wheel, have the vehicle
inspected by your Toyota
dealer.
●For vehicles with power back
door: In cases such as when
replacing tires, make sure to
turn off the po wer back door
system ( P.216). Failure to do
so may cause the back door to
operate unintentionally if the
power back door switch is acci-
dentally touched, resulting in
hands and fingers being caught
and injured.
Installing the spare tire

5328-2. Steps to take in an emergency
motion, causing the tire to come off.
2Install the spare tire and
loosely tighten each wheel
nut by hand by approximately
the same amount.
Turn the wheel nuts until the wash-
ers ( ) come into contact with the
disc wheel ( ).
3Lower the vehicle.
4 Firmly tighten each wheel nut
two or three times in the
order shown in the illustra-
tion.
Tightening torque:
76 ft•lbf (103 N•m, 10.5 kgf•m)
5Stow the flat tire, tire jack and
all tools.
■The compact spare tire
●The compact spare tire is identi-
fied by the label “TEMPORARY
USE ONLY” on the tire sidewall.
Use the compact spare tire tem-
porarily, and only in an emer-
gency.
●Make sure to check the tire infla-
tion pressure of the compact
spare tire. ( P.555)
■When using the compact spare
tire
As the compact spare tire is not
equipped with a tire pressure warn-
ing valve and transm itter, low infla-
tion pressure of t he spare tire will
not be indicated by the tire pressure
warning system. Also , if you replace
the compact spare ti re after the tire
pressure warning light comes on,
the light remains on.
■When the compact spare tire is
attached
The vehicle height may become
lower when driving with the compact
spare tire compared to when driving
with standard tires.
■If you have a flat front tire on a
road covered wit h snow or ice
(except 235/55R19 tires)
Install the compact spare tire on one
of the rear wheels of the vehicle.
Perform the following steps and fit
A
B

5338-2. Steps to take in an emergency
8
When trouble arises
tire chains to the front tires:
1Replace a rear tire with the com-
pact spare tire.
2 Replace the flat front tire with the
tire removed from the rear of the
vehicle.
3 Fit tire chains to the front tires.
WARNING
■When using the compact
spare tire
●Remember that the compact
spare tire provided is specifi-
cally designed for use with your
vehicle. Do not use your com-
pact spare tire on another vehi-
cle.
●Do not use more than one com-
pact spare tire simultaneously.
●Replace the compact spare tire
with a standard tire as soon as
possible.
●Avoid sudden acceleration,
abrupt steering, sudden brak-
ing and shifting operations that
cause sudden engine braking.
■When the compact spare tire
is attached
The vehicle speed may not be
correctly detecte d, and the follow-
ing systems may not operate cor-
rectly:
• ABS & Brake assist
• VSC/Trailer Sway Control
•TRAC
• Dynamic radar cruise control with full-speed range
• PCS (Pre-Collision System)
•EPS
• LTA (Lane Tracing Assist)
• Tire pressure warning system
• AHB (Automatic High Beam)
• AFS (Adaptive Front-lighting System) (if equipped)
• BSM (Blind Spot Monitor)
• Rear view monitor system (if equipped)
• Panoramic view monitor (if equipped)
• Toyota parking assist monitor (if equipped)
• Intuitive parking assist (if equipped)
• PKSB (Parking Support Brake) (if equipped)
• Navigation system (if equipped)
Also, not only c an the following
system not be utilized fully, but it
may actually negatively affect the
drive-train components:
• E-Four (Electronic On-Demand
AWD system)
■Speed limit when using the
compact spare tire
Do not drive at speeds in excess
of 50 mph (80 km /h) when a com-
pact spare tire is installed on the
vehicle.
The compact spare tire is not
designed for driving at high
speeds. Failure to observe this
precaution may lead to an acci-
dent causing death or serious
injury.
■After using the tools and jack
Before driving, ma ke sure all the
tools and jack are securely in
place in their storage location to
reduce the possibility of personal
injury during a collision or sudden
braking.

5348-2. Steps to take in an emergency
One of the following may be the
cause of the problem:
The AC charging cable may
be attached to the vehicle.
( P.123)
The electronic key may not be
functioning properly.
( P.537)
There may not be sufficient
fuel in the vehicle’s tank.
Refuel the vehicle. ( P.306)
There may be a malfunction
in the immobilizer system.
( P.72)
There may be a malfunction
in the steering lock system.
The hybrid system may be
malfunctioning due to an elec-
trical problem such as elec-
tronic key battery depletion or
a blown fuse. However,
depending on the type of mal-
NOTICE
■Be careful when driving over
bumps with the compact
spare tire installed on the
vehicle
The vehicle height may become
lower when driving with the com-
pact spare tire compared to when
driving with standard tires. Be
careful when driving over uneven
road surfaces.
■Driving with tire chains and
the compact spare tire
Do not fit tire chains to the com-
pact spare tire.
Tire chains may damage the vehi-
cle body and adversely affect driv-
ing performance.
■When replacing the tires
When removing or fitting the
wheels, tires or the tire pressure
warning valve and transmitter,
contact your Toyota dealer as the
tire pressure warning valve and
transmitter may be damaged if not
handled correctly.
If the hybrid system
will not start
Reasons for the hybrid sys-
tem not starting vary
depending on the situation.
Check the following and
perform the appropriate
procedure:
The hybrid system will not
start even though the cor-
rect starting procedure is
being followed ( P.279)

5388-2. Steps to take in an emergency
following operations.
1Locks all the doors
2 Unlocks the door
Turning the key rearward unlocks
the driver’s door. Turning the key
once again within 5 seconds
unlocks the other doors.
■Key linked functions
1 Closes the windows and the
moon roof
*1 or panoramic moon
roof
*1 (turn and hold)*2
2 Opens the windows and the
moon roof
*1 or panoramic moon
roof
*1 (turn and hold)*2
*1
: If equipped
*2: These settings must be custom- ized at your Toyota dealer.
1 Ensure that the shift lever is
in P and depress the brake
pedal.
2 Touch the area behind the
buttons on the electronic key
to the power switch.
When the electronic key is
detected, a buzzer sounds and the
power switch will turn to ON.
When the smart key system is
deactivated in customization set-
ting, the power s witch will turn to
ACC.
WARNING
■When using the mechanical
key and operating the power
windows or the moon roof (if
equipped) or panoramic
moon roof (if equipped)
Operate the power window or the
moon roof or panoramic moon
roof after checking to make sure
that there is no p ossibility of any
passenger having any of their
body parts caught in the window
or the moon roof or panoramic
moon roof. Also, d o not allow chil-
dren to operate t he mechanical
key. It is possible for children and
other passengers to get caught in
the power window or the moon
roof or panoramic moon roof.
Starting the hybrid sys-
tem

5428-2. Steps to take in an emergency
●The power switch mode is memo-
rized by the vehicle. When the 12-
volt battery is reconnected, the
system will return to the mode it
was in before the 12-volt battery
was discharged. Before discon-
necting the 12-volt battery, turn
the power switch off.
If you are unsure what mode the
power switch was in before the
12-volt battery discharged, be
especially careful when recon-
necting the 12-volt battery.
●Some systems may require initial-
ization. ( P.582)
■When replacing the 12-volt bat-
tery
●Use a 12-volt battery that con-
forms to European regulations.
●Use a 12-volt battery that the case
size is same as the previous one
(LN2), 20 hours rate capacity
(20HR) is equiva lent (55Ah) or
greater, and performance rating
(CCA) is equivalent (345A) or
greater.
• If the sizes differ, the 12-volt bat- tery cannot be pr operly secured.
• If the 20 hour rate capacity is low,
even if the time period where the
vehicle is not used is a short time,
the 12-volt battery may discharge
and hybrid system may not be
able to start.
●Use a ventilation t ype calcium bat-
tery
●Use a 12-volt battery with a han-
dle. If a 12-volt b attery without a
handle is used, removal is more
difficult.
●When removing the 12-volt bat-
tery: P.467
●After replacing, firmly attach the
following items to the exhaust hole
of the 12-volt battery.
• Use the exhaust hose that was
attached to the 12-volt battery
before replacing an d confirm that
it is firmly connected to the hole
section of t he vehicle.
• Use the exhaust hole plug included with the new 12-volt bat-
tery or the one installed on the
battery prior to the replacement.
(Depending on the new 12-volt
battery installed, the exhaust hole
may be plugged.)
For details, consu lt your Toyota
dealer.
Exhaust hole
Exhaust hose
Hole section of the vehicle
●The terminals can be connected
to the body side when the nega-
tive terminal of the 12-volt battery
is disconnected, as shown in the
illustration.
WARNING
■When removing the battery
terminals
Always remove the negative (-)
terminal first. If the positive (+) ter-
minal contacts any metal in the
surrounding area when the posi-
tive (+) terminal is removed, a
spark may occur, leading to a fire
in addition to ele ctrical shocks
and death or serious injury.
A
B
C

5438-2. Steps to take in an emergency
8
When trouble arises
WARNING
■Avoiding 12-volt battery fires
or explosions
Observe the following precautions
to prevent accidentally igniting the
flammable gas that may be emit-
ted from the 12-volt battery:
●Make sure each jumper cable is
connected to the correct termi-
nal and that it is not unintention-
ally in contact with any other
than the intended terminal.
●Do not allow the other end of
the jumper cable connected to
the “+” terminal to come into
contact with any other parts or
metal surfaces in the area, such
as brackets or unpainted metal.
●Do not allow the + and - clamps
of the jumper cables to come
into contact with each other.
●Do not smoke, use matches,
cigarette lighters or allow open
flame near the 12-volt battery.
■12-volt battery precautions
The 12-volt battery contains poi-
sonous and corrosi ve acidic elec-
trolyte, while related parts contain
lead and lead compounds.
Observe the following precautions
when handling the 12-volt battery:
●When working with the 12-volt
battery, always wear safety
glasses and take care not to
allow any battery fluids (acid) to
come into contact with skin,
clothing or the vehicle body.
●Do not lean over the 12-volt bat-
tery.
●In the event that battery fluid
comes into contact with the skin
or eyes, immediately wash the
affected area with water and
seek medical attention.
Place a wet sponge or cloth
over the affected area until
medical attention can be
received.
●Always wash your hands after
handling the 12-volt battery sup-
port, terminals, and other bat-
tery-related parts.
●Do not allow children near the
12-volt battery.
■After recharging the 12-volt
battery
Have the 12-volt battery
inspected at your Toyota dealer
as soon as possible.
If the 12-volt ba ttery is deteriorat-
ing, continued use may cause the
12-volt battery to emit a malodor-
ous gas, which may be detrimen-
tal to the health of passengers.
■When replacing the 12-volt
battery
●For information regarding 12-
volt battery rep lacement, con-
tact your Toyota dealer.
●After replacing, s ecurely attach
the exhaust hose and exhaust
hole plug to the exhaust hole of
the replaced 12-volt battery. If
not properly installed, gases
(hydrogen) may leak into the
vehicle interior, and there is the
possible danger of the gas ignit-
ing and exploding.

5448-2. Steps to take in an emergency
■If the high coolant tempera-
ture warning light comes
on, flashes or “Engine
Coolant Temp High Stop in
a Safe Place See Owner’s
Manual” is shown on the
multi-information display
1 Stop the vehicle in a safe
place and turn off the air con-
ditioning system, and then
stop the hybrid system.
2 If you see steam:
Carefully lift the hood after
NOTICE
■When handling jumper cables
When connecting the jumper
cables, ensure that they do not
become entangled in the cooling
fan, etc.
■To prevent damaging the
vehicle
The exclusive jump starting termi-
nal is to be used when charging
the 12-volt battery from another
vehicle in an emergency. It cannot
be used to jump start another
vehicle.
If your vehicle over-
heats
The following may indicate
that your vehicle is over-
heating.
The high coolant tempera-
ture warning light ( P.161)
comes on or flashes, or a
loss of hybrid system power
is experienced. (For exam-
ple, the vehicle speed does
not increase.)
“Engine Coolant Temp High
Stop in a Safe Place See
Owner’s Manual” or “Hybrid
System Overheated Output
Power Reduced” is shown
on the multi-information dis-
play.
Steam comes out from
under the hood.
Correction procedures