2021 TOYOTA RAV4 PLUG-IN HYBRID remote start

1562-2. Charging
Refer to the following table and carry out the appropriate correction proce-
dure.
■The power source indicator on the CCID (Charging Circuit Interr upt-
ing Device) does not illuminate , even though the plug is connected
to an external power source.
When charging cannot be carried out
When charging does not start, even though the normal procedure is
followed, check each of the following items.
If a message is shown on the multi-information display, also refer to
P.160.
When charging cannot be carried out
Likely causeCorrection procedure
Plug is not properly c onnected to socketCheck that the plug is properly con-
nected to the socket.
Power is outAfter power is resto red, carry out the
charging procedure again.
Remote switch is offIf the remote switch is equipped, turn the
switch on.
Building breaker is tripped and power is
cut off
Check that the breaker is connected and
if there is no malfunc tion, check if the
vehicle can be charged through another
socket.
If charging is possible, the first socket
may have a malfunct ion. Contact the
building or facility manager, or an electri -
cian.
Short circuit betwe en CCID (Charging
Circuit Interrupting Device) and plug
Immediately stop c harging and contact
any authorized Toyota retailer or Toyota
authorized repairer, or any reliable
repairer.

159
2
2-2. Charging
Plug-in hybrid system
■Charging starts, even though charging schedule is registered
Likely causeCorrection procedure
“Charge Now” is set to on
When charging according to the charging
schedule, set “Char ge Now” to off.
( →P.150)
charging schedule is set to offCheck that charging schedule is not set
to off. ( →P.149)
Charging mode is set to “Departure” and
schedule departure time is close to cur -
rent time
When the system dete rmines that there
is no time to finish c harging by the set
scheduled departure time, it starts
charging. Check the charging schedules.
AC charging cable was removed and
reinserted while charging indicator of the
charging port was flashing
If the AC charging cable is removed and
reinserted while the charging indicator is
flashing, the charging schedule is can -
celed ( →P.138).
Temporarily remove the AC charging
cable, and then reconnect it.
The Remote Air Conditioning System
was operated
When the Remote Air Conditioning Sys -
tem is operated, the system will start
charging, even if the charging schedule
is registered. To carry out charging using
the charging schedule, stop the Remote
Air Conditioning System, and then recon -
nect the AC charging cable.
“Battery Heater” ( →P.128) operated
When the charging mode is set to
“Departure”, “Batter y Heater” may oper-
ate before charging starts. Check the
status of the chargi ng indicator of the
charging port. ( →P.106)
Outside temperature is low and hybrid
battery (traction ba ttery) warming control
( →P.129) operated (Greenland only)
When hybrid battery (traction battery)
warming control opera tes, the charging
schedules are ignored and charging
starts. In order to pro tect the hybrid bat-
tery (traction battery), allow charging to
continue.

1943-1. Instrument cluster
Brake Override System
( →P.301)
 Drive-Start Control (→P.301)
 Parking Support Brake function
(static objects) (if equipped)
( →P.424)
Displayed content is the same as that
displayed on the meter. For details,
refer to the explanations of each sys -
tem.
■ / icons
Displays the following multi-infor -
mation display linked icons:
: Master warning icon
Displayed when a warning message is
displayed on the multi-information dis -
play.
: Information icon
Displayed when a suggestion/advice
pop-up display is displayed on the
multi-information display.
■Warning message
Some warning messages are dis -
played when necessary, according
to certain conditions.
Displayed content is the same as that
displayed on the multi-information dis -
play. For details, refer to the explana-
tions of e ach system.
■Audio system operation status
Displayed when an audio remote
control switch on the steering wheel
is operated.
■Hands-free system status (if
equipped)
Displayed when the hands-free
system is operated.
■Outside temperature display
Displayed when the power switch is
turned to ON or when the low out -
side temperature indicator is flash -
ing.
■When a pop-up display is displayed
When a pop-up display is displayed, a
current display may no longer be dis -
played. In this case, the display will return after the p op-up display disap-
pears.
■Outside temperature display
●When the ambient temperature is
approximately 3°C (37°F) or lower,
will flash for approximately 10
seconds and the out side temperature
display will turn off.
●In the following situ ations, the correct
outside temperature may not be dis - played, or the display may take longer
than normal to change:
• When stopped (including when using “My Room Mode”), o r driving at low
speeds (less than 2 0 km/h [12 mph])
• When the outside temperature has changed suddenly (at the
entrance/exit of a garage, tunnel, etc.)
●When “--” or “E” is displayed, the sys -
tem may be malfunctioning.
Take your vehicle to any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer.
Display content selected by “HUD
Driving Support” on the screen
is displayed. ( →P.192)
Hybrid System Indica-
tor/Tachometer

2024-1. Key information
4-1.Key information
The following keys are provided
with the vehicle.
Electronic keys
• Operating the smart entry & start sys -
tem ( →P.223)
• Operating the wireless remote control
function ( →P.203)
Mechanical keys
Key number plate
■When riding in an aircraft
When bringing an electronic key onto an
aircraft, make sure you do not press any
buttons on the electronic key while inside the aircraft cabin. If you are carry -
ing an electronic key in your bag etc.,
ensure that the buttons are not likely to be pressed accidentally. Pressing a but -
ton may cause the electronic key to emit
radio waves that could interfere with the operation of t he aircraft.
■Electronic key battery depletion
●The standard battery life is 1 to 2
years.
●If the battery becom es low, an alarm
will sound in the cabin and a message will be displayed on the multi-informa -
tion display when the hybrid system
stops.
●To reduce key battery depletion when
the electronic key is to not be used for long periods of time, set the electronic
key to the batter y-saving mode.
( →P.225)
●As the electronic key always receives
radio waves, the ba ttery will become depleted even if the electronic key is
not used. The following symptoms
indicate that the electronic key battery may be depleted. Replace the battery
when necessary.
• The smart entry & start system or the wireless remote control does not oper -
ate.
• The detection area becomes smaller. • The LED indicator on the key surface
does not turn on.
You can replace the battery by yourself
( →P.543). However, as there is a dan-
ger that the electro nic key may be dam-
aged, it is recomm ended that replace-
ment is carried ou t by any authorized
Toyota retailer or Toyota authorized
repairer, or any reliable repairer.
●To avoid serious deterioration, do not
leave the electronic key within 1 m (3
ft.) of the followi ng electrical appli- ances that produce a magnetic field:
•TVs
• Personal computers • Cellular phones, cordless phones and
battery chargers
• Table lamps • Induction cookers
●If the electronic key is near the vehicle for longer than necessary, even if the
smart entry & star t system is not oper-
ated, the key battery may become depleted faster than normal.
■If a message regarding the state of the electronic key or power switch
mode, etc. is shown
To prevent trapping the electronic key inside the vehicle, leaving the vehicle
carrying the electronic key on your per -
son without turning t he power switch to OFF or other passengers from uninten -
tionally taking the key out of the vehicle,
Keys
Key types
A
B
C

203
4
4-1. Key information
Before driving
etc., a message that prompts the user to
confirm the state of the electronic key or power switch mode may be shown on
the multi-information display. In those
cases, follow the inst ructions on the dis- play immediately.
■If “Key Battery Low Replace Key
Battery” is displayed on the multi-
information display
The electronic key has a low battery.
Replace the electronic key battery.
( →P.543)
■Replacing the battery
→ P.543
■Confirmation of the registered key
number
The number of keys already registered to the vehicle can be confirmed. Ask any
authorized Toyota retailer or Toyota
authorized repairer, or any reliable repairer for details.
■If “A New Key has been Registered
Contact Your Dealer for Details” is
displayed on the multi-information display
This message will be displayed each
time the driver’s door is opened when the doors are unlocked from the outside
for approximately 10 days after a new
electronic key has been registered. If this message is displayed but you
have not had a new electronic key regis -
tered, ask any authorized Toyota retailer or Toyota authorized repairer, or any
reliable repairer to check if an unknown
electronic key (other than those in your possession) has been registered.
The electronic keys are equipped
with the following wireless remote
control:
NOTICE
■To prevent key damage
●Do not drop the ke ys, subject them
to strong shocks or bend them.
●Do not expose the keys to high
temperatures for long periods of time.
●Do not get the k eys wet or wash them in an ultrasonic washer, etc.
●Do not attach metallic or magnetic materials to the k eys or place the
keys close to such materials.
●Do not disasse mble the keys.
●Do not attach a sticker or anything else to the surface of the electronic
key.
●Do not place the k eys near objects
that produce magnetic fields, such
as TVs, audio systems and induc - tion cookers.
●Do not place the keys near medical electrical equipment such as low-
frequency therapy equipment or
microwave therapy equipment, and do not receive medical attention
with the keys on your person.
■Carrying the electronic key on
your person
Carry the electronic key 10 cm (3.9 in.) or more away fr om electric appli-
ances that are turned on. Radio
waves emitted fr om electric appli- ances within 10 cm (3.9 in.) of the
electronic key may in terfere with the
key, causing the key to not function properly.
■In case of a smart entry & start system malfunction or other key-
related problems
→ P.604
■When an electronic key is lost
→ P.603
Wireless remote control

2064-2. Opening, closing and locking the doors
The setting changes each time an oper -
ation is performed, as shown below.
(When changing the setting continu-
ously, release the buttons, wait for at
least 5 seconds, and repeat step 3.)
Vehicles with alarm: To prevent unin - tended triggering of the alarm, unlock
the doors using the wireless remote
control and open and close a door once after the settings have been changed. (If
a door is not opened within 30 seconds
after is pressed, the doors will
be locked again and the alarm will auto - matically be set.)
In a case that the a larm is triggered,
immediately st op the alarm. (→P.78)
■Impact detection door lock release system
In the event that the vehicle is subject to
a strong impact, all the doors are unlocked. Depending on the force of the
impact or the type of accident, however,
the system may not operate.
■Operation signals
Doors: The emergency flashers flash to indicate that the doors have been
locked/unlocked. (Locked: Once;
Unlocked: Twice)
Side windows and panoramic moon roof
(if equipped): A buzzer sounds to indi -
cate that the side windows and pan- oramic moon roof are operating.
■Security feature
If a door is not opened within approxi -
mately 30 seconds af ter the vehicle is unlocked, the security feature automati -
cally locks the vehicl e again. (However,
depending on the location of the elec - tronic key, the key m ay be detected as
being in the vehicle. In this case, vehicle
may be unlocked.)
■When the door cannot be locked by the lock sensor on the upper part of
the door handle
If the door will not lock even when the topside sensor are a is touched, try
touching both the topside and underside
sensor areas at the same time.
When gloves are being worn, remove
the gloves.
■Door lock buzzer
A buzzer sounds continuously for 5 sec -
onds in the followi ng situations. Fully close all the doors and lock the vehicle
once more.
●If an attempt to lo ck the doors using the smart entry & start system is made
when a door other than the door you
are locking is open.
●If an attempt to lo ck the doors using
the wireless remote control is made when a door is open.
Multi-information
display/BeepUnlocking function
(Left-hand drive vehicles)
(Right-hand drive vehicles)
Exterior: Beeps 3 times
Holding the driver’s
door handle
unlocks only the
driver’s door.
Holding the front
passenger’s door
handle or pressing
the back door
opener switch
unlocks all the
doors.
Exterior: Beeps twice
Holding either front
door handle or
pressing the back
door opener switch
unlocks all the
doors.

207
4
4-2. Opening, closing and locking the doors
Before driving
■Setting the alarm (if equipped)
Locking the doors will set the alarm sys - tem. ( →P.78)
■Conditions affecting the operation
of the smart entry & start system or
wireless remote control
→ P.225
■If the smart entry & start system or
the wireless remote control does
not operate properly
●Use the mechanical key to lock and
unlock the doors. ( →P.604)
●Replace the key battery with a new
one if it is depleted. ( →P.543)
■If the 12-volt battery is discharged
The doors cannot be locked and
unlocked using the smart entry & start
system or wireless rem ote control. Lock or unlock the doors using the mechani -
cal key. ( →P.604)
■Rear seat reminder function
●In order to remind you not to forget
luggage, etc. in the rear seat, when
the power switch i s turned to OFF after any of the fo llowing conditions
are met, a buzzer will sound and a
message will be displayed on the multi-information di splay for approxi-
mately 6 seconds.
• The hybrid system is started within 10 minutes after opening and closing a
rear door.
• A rear door has been opened and closed after the hy brid system was
started.
However, if a rear door is opened and
then closed within approximately 2 sec-
onds, the rear seat reminder function
may not operate.
●The rear seat reminder function deter - mines that luggage, etc. has been
placed in a rear seat based on open -
ing and closing of a rear door. There - fore, depending on t he situation, the
rear seat reminder function may not
operate and you may still forget lug - gage, etc. in the rear seat, or it may
operate unnecessarily.
●The rear seat reminder function can
be enabled/disabled. ( →P.629)
■Customization
Settings (e.g. unlocking function using a key) can be changed.
(Customizable features: →P.633)
WARNING
■To prevent an accident
Observe the following precautions while driving the vehicle.
Failure to do so may result in a door
opening and an occupant could be thrown out of the v ehicle, resulting in
death or serious injury.
●Ensure that all doo rs are properly closed.
●Do not pull the in side handle of the doors while driving.
Be especially care ful for the front
doors, as the doors may be opened even if the inside lock buttons are in
locked position.
●Set the rear door child-protector
locks when childre n are seated in
the rear seats.
■When opening or closing a door
Check the surroundings of the vehicle such as whether the vehicle is on an
incline, whether there is enough
space for a door to open and whether a strong wind is blowing. When open -
ing or closing the door, hold the door
handle tightly to prepare for any unpredictable movement.

217
4
4-2. Opening, closing and locking the doors
Before driving
operate in the opposi te direction or stop.
■Fall-down protection function
While the power back door is opening
automatically, apply ing excessive force to it will stop the ope ning operation to
prevent the power back door from sud -
denly shutting.
■Back door closing assist
If the back door is lowered manually
when the back door is stopped at an
open position, the back door will fully close automatically.
■Back door reserve lock function
This function is a function which
reserves locking of all doors, before - hand, when the power back door is
open.
When the following procedure is per - formed, all the doors except the power
back door are locked and then power
back door will also be locked at the same time it is closed.
1 Close all doors, except the back
door.
2 During the power back door closing
operation, lock the doors using the smart entry & start system from the
front doors ( →P.205) or the wireless
remote control. ( →P.205)
Operation signals will indicate that all
the doors have been closed and locked.
( →P.206)
●If the electronic key is placed inside
the vehicle after st arting a close oper-
ation via the door r eserve lock func- tion, the electron ic key may become
locked inside the vehicle.
●If the power back door does not fully
close due to the operation of the jam
protection function , etc., while the
back door is automatically closing after a door reserve lock operation is
performed, the door reserve lock func -
tion is canceled and all the doors will unlock.
●Before leaving the vehicle, make sure that all the door s are closed and
locked.
■Hands Free Power Back Door oper -
ating conditions (vehicles with Hands Free Power Back Door)
The Hands Free Power Back Door will
open/close automatically when the fol - lowing conditions are met:
●The Hands Free Power Back Door operation is enabled ( →P.186)
●The power switch is in OFF.
●The electronic key is within the opera-
tional range. ( →P.224)
●A foot is put near the lower center part
of the rear bumper and moved away from the rear bumper.
The power back door may also be
operated by putting a hand, an elbow, a knee, etc. near the lower center part
of the rear bumper and moving it away
from the rear bumper. Make sure to hold it close enough to the center part
of the rear bumper.
■Situations in which the Hands Free
Power Back Door may not operate properly (vehicles with Hands Free
Power Back Door)
In the following situations, the Hands Free Power Back Door may not operate
properly:
●When a foot remains under the rear
bumper
●If the rear bumper is strongly hit with a foot or is touche d for a while
If the rear bumper has been touched for
a while, wait for a short time before
attempting to operate the Hands Free
Power Back Door again.
●When operated while a person is too close to the rear bumper