2021 TOYOTA RAV4 PHEV stop start

541
7
7-3. Do-it-yours elf maintenance
Maintenance and care
1Move the wiper blade until a
click sound can be heard and
the claw detaches, and then
remove the wiper blade from the
wiper arm.
2 Pull the wiper insert out past the
stopper on the wi per blade, and
then continue to pull until it is
completely removed.
Lightly grasp between the claws of the
wiper blade to allow the wiper insert to lift up, making it easier to remove.
3 Remove the 2 metal plates from
the old wiper insert and install
them to the replacement wiper
insert.
4 Insert the wiper insert starting
from the claw at the center of
the wiper blade. Pass the wiper
insert through the 3 claws so
that it sticks out from the stop -
per, and then pass the wiper
insert through the final remain -
ing claw.
A p p l y i n g a s m a l l a m o u n t o f w a s h e r f l u i d to the wiper insert can make it easier to
insert the claws into the grooves.
5 Check that the wiper blade
claws are fitted in the grooves of
the wiper insert.
If the wiper blade cla ws are not fitted in
the grooves of the wiper insert, grasp
the wiper insert and slide it back and forth multiple times to insert the claws
into the grooves.
Lightly lift up the c enter of the wiper insert to make the rubber easier to
Rear window wiper

8
559
8
When trouble arises
When trouble arises
8-1. Essential information
Emergency flashers .......... 560
If your vehicle has to be
stopped in an emergency 560
If the vehicle is trapped in rising
water ............................... 561
8-2. Steps to take in an emer -
gency
If your vehicle needs to be
towed .............................. 563
If you think something is wrong
....................................... 566
If a warning light turns on or a
warning buzzer sounds... 568
If a warning message is dis -
played ............................. 578
If you have a flat tire (vehicles
without spare tire) ........... 582
If you have a flat tire (vehicles
with spare tire) ................ 593
If the hybrid system will not
start ................................ 601
If you lose your keys ......... 603
If the fuel filler door cannot be
opened ........................... 603
If the electronic key does not
operate properly ............. 604
If the 12-volt battery is dis -
charged .......................... 606
If your vehicle overheats... 611
If the vehicle becomes stuck
....................................... 615

579
8
8-2. Steps to take in an emergency
When trouble arises
A warning message about an operation
of the brake pedal m ay be shown while
the driving suppor t systems such as
PCS (Pre-Collis ion system) (if
equipped) or the dynamic radar cruise
control with full- speed range (if
equipped) is operating. If a warning
message is shown, be sure to deceler -
ate the vehicle or follow an instruction
shown on the multi-in formation display.
• A warning message is shown when
Brake Override System operates. ( →P.301, 574)
• A warning message is shown when
Drive-Start Control or Parking Support Brake function (if equipped) operates
( →P.301, 420). Follow the instructions
on the multi-information display.
●If a message about an operation of
the power switch is shown
An instruction for operation of the power
switch is shown when the incorrect pro -
cedure for starting the hybrid system is
performed or the power switch is oper -
ated incorrectly. Follow the instructions
shown on the multi-in formation display
to operate the pow er switch again.
●If a message about a shift lever opera-
tion is shown
To prevent the shift lever from being
operated incorrectly or the vehicle from
moving unexpectedly, a message that
requires shifting the shift lever may be
shown on the multi-in formation display.
In that case, follow the instruction of the
message and shift the shift lever.
●If a message or image about an
open/close state of a part or replen-
ishment of a consumable is shown
Confirm the part indicated by the multi-
information display or a warning light,
and then perform the coping method
such as closing the open door or replen -
ishing a consumable.
■If a message that indicates the
need for visiting any authorized Toyota retailer or Toyota autho -
rized repairer, or any reliable
repairer is displayed
The system or part sh own on the multi-
information display is malfunctioning.
Have the vehicle inspected by any authorized Toyota r etailer or Toyota
authorized repairer, or any reliable
repairer immediately.
■If a message that indicates the need for referring to Owner’s Man -
ual is displayed
●If the following messages are shown,
follow the instructions, accordingly.
• “Blind Spot Monitor Unavailable” ( →P.394, 578)
• “RCTA Unavailable” ( →P.394, 578)
• “Engine Coolant Temp High” ( →P.611)
• “Exhaust Filter Full” ( →P.437)
●If the following messages are shown,
there may be a malfunction. Immedi -
ately stop the vehicle in a safe place and contact any authorized Toyota
retailer or Toyota authorized repairer,
or any reliable repairer. Continuing to drive the vehicle may be dangerous.
• “Plug-in charging system malfunction”
• “Hybrid System Malfunction” • “Charging System Malfunction”
• “Check Engine”
• “Hybrid Battery System Malfunction” • “Accelerator System Malfunction”
• “Smart Entry & Start System Malfunc -
tion”
●If the following messages are shown,
there may be a malfunction. Immedi - ately have the vehi cle inspected by
any authorized Toyota retailer or
Toyota authorized repairer, or any reli -
able repairer. • “Oil Pressure Low”
• “Braking Power Low”
●If any of the following messages are
shown on the multi-information dis -
play, the vehicle ma y have run out of fuel. Stop the vehicle in a safe place
and, if the fuel leve l is low, refuel the

5808-2. Steps to take in an emergency
vehicle.
• “Hybrid System Stopped” • “Engine Stopped”
●If “Maintenance required for DCDC converter cooling parts See Owner’s
Manual” is shown, the filter may be
clogged, the air intake vent may be blocked, or there may be a gap in the
duct. Therefore, perform the following
correction procedure. • If the air intake v ent or filter of the
DC/DC converter are dirty, perform
the procedures on P.536 to clean them.
• If the warning message is shown
when the air intake vent and filter of the DC/DC converter are not dirty,
have the vehicle inspected at any
authorized Toyota retailer or Toyota authorized repairer, or any reliable
repairer.
●If “12-Volt Battery Charging System
Malfunction Stop in a Safe Place See
Owner’s Manual” is shown
Indicates a malfunct ion in the vehicle’s
charging system. Pull over and stop the
vehicle as soon as it is safe to do so.
While the message is displayed, the
functions of the air conditioning, etc.
may be partially limited in order to
reduce the power consumption of the
12-volt battery.
■If “Hybrid System Overheated Out - put Power Reduced” is shown
The message may be shown when driv -
ing under severe ope rating conditions. (For example, when driving up a long
steep hill or drivi ng up a steep hill in
reverse.)
Coping method: →P.611
■If “Traction Battery Needs to be Protected Refrain from the Use of N
Position” is shown
This message may be displayed when the shift lever is in N.
As the hybrid battery (traction battery)
cannot be charged when the shift lever
is in N, shift the shift lever to P when the
vehicle is stopped.
■If “Traction Battery Needs to be Protected Shift into P to Restart” is
shown
This message is displayed when the hybrid battery (trac tion battery) charge
has become extremely low because the
shift lever has been left in N for a certain amount of time.
When operating the vehicle, shift to P
and restart the hybrid system.
■If “Shift to P when Parked” is shown
Message is displayed when the driver’s
door is opened without turning the power switch to OFF with the shift lever
in any position other than P.
Shift the shif t lever to P.
■If “Shift is in N Release Accelerator Before Shifting” is shown
Message is displaye d when the acceler-
ator pedal has been depressed and the shift lever is in N. Release the accelera -
tor pedal and shift the shift lever to D or
R.
■If “Press Brake when Vehicle is Stopped Hybrid System may Over -
heat” is shown
Message is displaye d when the acceler- ator pedal is depressed to maintain the
vehicle position when stopped on a
upward slope, etc.
If this continues, the hybrid system may
overheat.
Release the accelerator pedal and depress the brake pedal.
■If “Auto Power OFF to Conserve
Battery” is shown
Power was turned off due to the auto -
matic power o ff function.
Next time when starting the hybrid sys -
tem, operate the hybrid system for
approximately 5 minutes to recharge the 12-volt battery.

581
8
8-2. Steps to take in an emergency
When trouble arises
■If “Engine Oil Level Low Add or
Replace” is displayed
The engine oil level may be low. Check
the level of the engine oil, and add
engine oil if necessary. This message may be displayed if the vehicle is
stopped on a slope. Move the vehicle to
a level surface and check if the mes - sage disappears.
■If a message that indicates the mal -
function of fron t camera is dis-
played (if equipped)
The following systems may be sus -
pended until the prob lem shown in the
message is resolved. ( →P.353, 568)
●PCS (Pre-Collision System)*
●LTA (Lane Tracing Assist)*
●Automatic High Beam*
●RSA (Road Sign Assist)*
●Dynamic radar cruise control with full-
speed range*
*: If equipped
■If “Radar Cruise Control Unavail -
able See Owner ’s Manual” is
shown (if equipped)
The dynamic radar cru ise control with full-speed range system (if equipped) is
suspended temporarily or until the prob -
lem shown in the message is resolved. (causes and coping methods: →P.353)
■If “Radar Cruise Control Unavail-
able” is shown (if equipped)
The dynamic radar cru ise control with full-speed range system (if equipped)
cannot be used temporarily. Use the
system when it bec omes available again.
■Warning buzzer
→ P.576
WARNING
■If a warning light comes on or a
warning buzzer sounds when a
warning message is shown on the multi-information display
→ P.577
NOTICE
■“High Power Consumption Par- tial Limit On AC/Heater Opera -
tion” is frequently shown
There is a possible malfunction relat - ing to the chargin g system or the 12-
volt battery may b e deteriorating.
Have the vehicle inspected by any authorized Toyota retailer or Toyota
authorized repairer, or any reliable
repairer.
■If “Maintenance required For
Traction Battery A t Your Dealer” is shown
The hybrid battery (traction battery) is
scheduled to be inspected or
replaced. Have the vehicle inspected by any authorized Toyota retailer or
Toyota authorized repairer, or any
reliable repairer immediately.
●Continuing to drive the vehicle with -
out having the hybr id battery (trac-
tion battery) inspected will cause the hybrid system not to start.
●If the hybrid system does not start, contact any autho rized Toyota
retailer or Toyota authorized
repairer, or any reliable repairer immediately.

595
8
8-2. Steps to take in an emergency
When trouble arises
1 Open the deck board.
( →P.472).
2 Unhook the tightening strap and
take out the jack from the deck
under tray.
After taking out the jack, hold it in place
by attaching the r ubber band temporar- ily to the hole shown in the illustration.
To store the jack, rotate the jack and
tighten until it no longer moves. Insert it into the deck under tray and then
secure it in place with a rubber band.
Take out the tools.
1 Take out the deck under tray.
WARNING
●Do not put any part of your body
under the vehicle while it is sup-
ported by the jack.
●Do not start the h ybrid system or
drive the vehicle while the vehicle is supported by the jack.
●Do not raise the vehicle while
someone is inside.
●When raising the vehicle, do not put
an object on or under the jack.
●Do not raise the v ehicle to a height
greater than that required to replace the tire.
●Use a jack stand if it is necessary to get under the vehicle.
●Stop the vehicle on firm, flat and level ground, firml y set the parking
brake and shift the shift lever to P.
Block the wheel diagonally opposite to the one being changed if neces -
sary.
●When lowering the vehicle, make
sure that there is no-one near the
vehicle. If there a re people nearby, warn them vocally before lowering.
Taking out the jack
Taking out the tools
Taking out the spare tire

6068-2. Steps to take in an emergency
played on the multi-information
display.
4 Press the power switch shortly
and firmly.
In the event that the hybrid system
still cannot be st arted, contact any
authorized Toyota retailer or Toyota
authorized repairer, or any reliable
repairer.
■Stopping the hybrid system
Shift the shift lever to P, set the parking
brake and press the power switch as you normally do when stopping the
hybrid system.
■Replacing the key battery
As the above procedure is a temporary measure, it is rec ommended that the
electronic key battery be replaced
immediately when the battery is depleted. ( →P.543)
■Alarm (if equipped)
Using the mechanical key to lock the
doors will not set the alarm system.
If a door is unlocked using the mechani -
cal key when the al arm system is set,
the alarm may be triggered. ( →P.78)
■Changing power switch modes
Release the brake pedal and press the power switch in step 3 above.
The hybrid system does not start and
modes will be changed each time the switch is pressed. ( →P.320)
If you have a set of jumper (or
booster) cables an d a second vehi-
cle with a 12-volt battery, you can
jump start your vehicle by following
the steps below.
1 Vehicles with alarm (→P.78)
Confirm that the electronic key
is being carried.
When connecting the jumper (or booster) cables, depending on the situ -
ation, the alarm ma y activate and the
doors locked. ( →P.79)
2Open the hood (→P.498) and
fuse box cover.
If the 12-volt battery is
discharged
The following procedures may
be used to start the hybrid sys -
tem if the vehicle’s 12-volt bat -
tery is discharged.
You can also call any autho -
rized Toyota ret ailer or Toyota
authorized repairer, or any reli -
able repairer or a qualified
repair shop.
Restarting the hybrid sys -
tem

611
8
8-2. Steps to take in an emergency
When trouble arises
■If the high coolant temperature
warning light comes on,
flashes or “Engine Coolant
Temp High Stop in a Safe
Place See Owner’s Manual” is
shown on the multi-informa -
tion display
1 Stop the vehicle in a safe place
and turn off the air conditioning
system, and then stop the hybrid
system.
2 If you see steam:
Carefully lift th e hood after the
steam subsides.
If you do no t see steam:
Carefully lift the hood.
NOTICE
■When handling jumper cables
When connecting the jumper cables,
ensure that they do not become entangled in the cooling fan, etc.
■To prevent damaging the vehicle
The exclusive jump starting terminal
is to be used when charging the 12-
volt battery from another vehicle in an
emergency. It cannot be used to jump start another vehicle.
If your vehicle overheats
The following may indicate that
your vehicle is overheating.
 The high coolant temperature
warning light ( →P.170) comes
on or flashes, or a loss of
hybrid system power is experi -
enced. (For example, the vehi -
cle speed does not increase.)
 “Engine Coolant Temp High
Stop in a Safe Place See
Owner’s Manual” or “Hybrid
System Overheated Output
Power Reduced” is shown on
the multi-information display.
 Steam comes out from under
the hood.
Correction procedures