2021 TOYOTA RAV4 PHEV wheel

646What to do if... (Troubleshooting)
1-1.What to do if... (Troubleshooting)What to do if... (Troubleshooting)
If you lose your mechanical keys,
new genuine mechanical keys
can be made by any authorized
Toyota retailer or Toyota autho -
rized repairer, or any reliable
repairer. ( →P.603)
 If you lose your electronic keys,
the risk of vehicle theft increases
significantly. Contact any autho -
rized Toyota retailer or Toyota
authorized repairer, or any reli -
able repairer immediately.
( →P.603)
 Is the key battery weak or
depleted? ( →P.543)
 Is the power switch in ON?
When locking the doors, turn the
power switch off. ( →P.320)
 Is the electronic key left inside
the vehicle?
When locking the doors, make
sure that you have the electronic
key on your person.
 The function may not operate
properly due to the condition of
the radio wave. ( →P.225)
 Is the child-protector lock set?
The rear door cannot be opened
from inside the vehicle when the
lock is set. Open the rear door
from outside and then unlock the
child-protector lock. ( →P.209)
 Did you press the power switch
while firmly depressing the brake
pedal? ( →P.317)
 Is the shift lever in P? (→P.317)
 Is the electronic key anywhere
detectable inside the vehicle?
( →P.224)
 Is the steering wheel unlocked?
( →P.318)
 Is the electronic key battery
weak or depleted?
In this case, the hybrid system
can be started in a temporary
If you have a problem, check
the following before contacting
any authorized Toyota retailer
or Toyota authorized repairer,
or any reliable repairer.
The doors cannot be locked,
unlocked, opened or closed
You lose your keys
The doors cannot be locked
or unlocked
The rear door cannot be
opened
If you think something is
wrong
The hybrid system does not
start

647What to do if... (Troubleshooting)
way. (→P.605)
 Is the 12-volt battery dis-
charged? ( →P.606)
 Is the power switch in ON? If you
cannot release the shift lever by
depressing the brake pedal with
the power switch in ON.
( →P.323)
 It is locked automatically to pre-
vent theft of the vehicle.
( →P.318)
 Is the window lock switch
pressed?
The power window except for the
one at the driver’s seat cannot
be operated if the window lock
switch is pressed. ( →P.293)
 The auto power off function will
be operated if the vehicle is left
in ACC or ON (the hybrid system
is not operating) for a period of
time. ( →P.320)
 The seat belt reminder light is
flashing
Are the driver and the passengers
wearing the seat belts? ( →P.575, 576)
The parking brake indicator is on
Is the parking brake released?
( →P.326)
Depending on the situation, other
types of warning buzzer may also
sound. ( →P.568, 578)
 Did anyone inside the vehicle
open a door during setting the
alarm?
The sensor detects it and the
alarm sounds. ( →P.78)
To stop the alarm, turn the power
switch to ON or star t the hybrid system.
Is the message displayed on the
multi-information display?
Check the message on the multi-
information display. ( →P.578)
 When a warning light turns on or
a warning message is displayed,
The shift lever cannot be
shifted from P even if you
depress the brake pedal
The steering wheel cannot
be turned after the hybrid
system is stopped
The windows do not open or
close by operating the
power window switches
The power switch is turned
off automatically
A warning buzzer sounds
during driving
An alarm is activated and the
horn sounds (if equipped)
A warning buzzer sounds
when leaving the vehicle
A warning light turns on or a
warning message is dis -
played

650Alphabetical Index
Blower customization ................. 454
Front seat concent rated airflow
mode (S-FLOW) ...................... 457
Humidity sensor ......................... 459
Remote Air Conditioning System460
Automatic headlight leveling system
..................................................... 333
Automatic High Beam (AHB) ....... 334
Automatic light control system ... 332
Auxiliary box ................................. 471
Average fuel consumption .......... 198
Average fuel economy ................. 181
Average vehicle speed ......... 185, 198
B
Back door ........ .............................. 210
Hands Free Power Back Door ... 215
Power back door ........ ................ 213
Wireless remote con trol ............. 213
Back-up lights
Replacing light bulbs .................. 548
Wattage...................................... 626
Battery (12-volt batte ry) ............... 506
If the 12-volt batt ery is discharged
................................................. 606
Preparing and c hecking before win-
ter ............................................ 445
Replacing ................................... 609
Warning light .............................. 569
Battery (tracti on battery)................ 94
Charging .................................... 135
Location ....................................... 94
Specification............................... 621
Blind Spot Monitor (BSM) ............ 393
Blind Spot Monitor function ........ 408
Rear Crossing Traff ic Alert function
................................................. 411
Bottle holders ............................... 470
Brake
Brake Hold ................................. 329
Parking brake ............................. 326
Regenerative braking ................... 90
Warning light ..............................568
Brake assist...................................438
Brake Hold .....................................329
Brake Override System ................301
Break-in tips .................................. 301
BSM (Blind Spot Monitor) ............393
Blind Spot Monitor function ........ 408
Rear Crossing Traffic Alert function
.................................................411
C
Card holder.................................... 471
Care
Aluminum wheels .......................488
Exterior ....................................... 488
Front camera ..............................345
Interior ........................................491
Radar sensor..............................345
Seat belts ...................................491
Water-repellent coating .............. 489
Cargo hooks .................................. 472
Chains ............................................447
Charging
“My Room Mode” .......................153
AC charging cable ...................... 108
Charging equipment ................... 105
Charging indicator ...................... 106
Charging messages ................... 160
Charging procedure ................... 135
Charging schedule function........ 144
Charging time may increase ...... 128
High voltage components............. 94
How to charge ............................ 135
Information related to charging dis -
play .......................................... 131
Opening and closing the charging
port lid ......................................106
Power sources precautions ........ 125
Power sources that can be used 124
Safety functions..........................132

651Alphabetical Index
When charging cannot be carried
out ............................................ 156
Charging port ................................ 105
If the charging port lid does not open
................................................. 121
Locking and unlocking ............... 121
Opening and closing .................. 106
Child-protector.............................. 209
Child restraint system .................... 50
Child restraint syst em installation
method....................................... 60
Fixed with a seat belt ................... 61
Fixed with an ISOFIX lower anchor -
age ............................................. 62
Points to remember...................... 51
Riding with children ...................... 49
Using a top tether anchorage....... 63
Child safety ..................................... 49
12-volt battery precautions. 507, 610
Airbag precautions ....................... 43
Back door precautions ............... 210
Charging precautions ................. 133
Heated steering wheel and seat
heater precautions ................... 462
How your child should wear the seat
belt ............................................. 36
Panoramic moon roof precautions
................................................. 296
Power window lock switch ......... 293
Power window precautions ........ 292
Rear door child-protectors ......... 209
Seat belt precautions ................... 35
Seat heater precautions ............. 462
Cleaning ................................ 488, 491
Aluminum wheels ....................... 488
DC/DC Converter air intake vent 536
Exterior....................................... 488
Front camera.............................. 345
Interior ........................................ 491
Radar sensor .......... ................... 345
Seat belts ................................... 491
Water-repellent coating .............. 489
Clock ..............................................179
Coat hooks .................................... 484
Condenser .....................................504
Console box .................................. 469
Consumption screen .................... 195
Coolant
Capacity .....................................622
Checking .................................... 503
Preparing and ch ecking before win-
ter ............................................. 445
Warning light ..............................569
Cooling system .............................503
Engine overheating .................... 611
Hybrid system overh eating.........613
Cruise control
Cruise control .............................388
Dynamic radar cruise control with
full-speed range .......................376
Cup holders ...................................470
Current fuel consumption ............198
Current fuel economy................... 181
Curtain shield airbags .................... 39
Customizable features ................. 629
D
Daytime running light system ..... 332
Replacing light bulbs ..................548
DC/DC converter air intake vent .... 98
Cleaning .....................................536
Deck board .................................... 472
Deck under tray.............................473
Defogger
Outside rear view mirrors ........... 454
Rear window ..............................454
Windshield.................................. 453
Digital Rear-view Mirror ...............280
Dimensions ...................................618
Display
BSM (Blind Spot Monitor)........... 393
Consumption screen ..................195

654Alphabetical Index
light.............................................. 575
Front position lights
Light switch ................................ 332
Replacing light bulbs .................. 548
Front seat concentrated airflow
mode (S-FLOW) .......................... 457
Front seat heaters ........................ 462
Front seats .................................... 270
Adjustment ................................. 270
Cleaning ..................................... 491
Correct driving posture................. 33
Driving position memory ............ 273
Head restraints........ ................... 276
Memory recall function ............... 274
Seat heaters............................... 462
Seat position memory ................ 273
Seat ventilators .......................... 462
Front turn signal lights
Replacing light bulbs .................. 548
Turn signal lever ........................ 325
Wattage...................................... 626
Fuel
Capacity ................ ..................... 620
Fuel gauge ................................. 174
Gas station information .............. 664
Information ................................. 627
Refueling .................................... 342
Type ........................................... 620
Warning light .............................. 575
Fuel consumption information
Average fuel consumption ......... 198
Current fuel consumption ........... 198
Fuel filler door .............................. 343
If the fuel filler door cannot be
opened..................................... 603
Opener ....................................... 343
Refueling .................................... 342
Fuel gauge .................................... 174
Fuses ............................................. 545
G
Gas station information ...............664
Gauges...........................................174
Glove box ......................................469
GPF (Gasoline Part iculate Filter)
system ........... ..............................437
H
Headlight cleaner ..........................338
Headlights .....................................332
Automatic headlight leveling ...... 333
Automatic High Beam (AHB)...... 334
Extended Headlight Lighting system
.................................................333
Light switch ................................332
Replacing light bulbs ..................548
Head restraints..............................276
Head-up display ............................ 191
Heated steering wheel ..................462
Heated Windshield Defroster.......457
Heaters
Automatic air conditioning system
.................................................452
Heated steering wheel ...............462
Hybrid battery (traction battery).. 128
Outside rear view mirrors ........... 454
Seat heaters ............................... 462
High coolant temperature warning
light ..............................................569
High mounted stoplight
Replacing light bulbs ..................548
High voltage components .............. 94
Hill-start assist control ................. 438
Hood............................................... 498
Warning message ...................... 578
Hooks
Cargo hooks ............. .................. 472
Coat hooks ................................. 484
Retaining hooks (floor mat) .......... 32
Horn ............................................... 278

660Alphabetical Index
Side doors ..................................... 205
Side mirrors .................................. 289
Adjustment ................................. 289
BSM (Blind Spot Monitor) .......... 393
Folding ....................................... 290
Outside rear view mirror defoggers
................................................. 454
Side turn signal lights
Replacing light bulbs .................. 548
Turn signal lever ........................ 325
Side windows................................ 291
Smart entry & start system .......... 223
Antenna location ................ 211, 223
Entry functions ........................... 205
Starting the hybrid system ......... 317
Warning message ...................... 578
Snow tires ..................................... 445
Spare tire
Storage location ......................... 594
Spark plug ..................................... 623
Specifications ............................... 618
Speed limiter ................................. 391
Speedometer................................. 174
Sport mode ................................... 434
SRS airbags .................................... 39
Steering lock
Column lock release .................. 318
Steering lock system warning mes -
sage ......................................... 318
Steering wheel
Adjustment ................................. 278
Heated steering wheel ............... 462
Meter control switches ............... 180
Stop lights
Replacing light bulbs .................. 548
Storage feature ............................. 468
Storage precautions .. ................... 469
Stuck
If the vehicle beco mes stuck ...... 615
Suggestion function ..................... 189
Sunshade ...................................... 294
Sun visors .....................................476
Switches
“ODO TRIP” switch .................... 178
AUTO EV/HV mode switch .......... 86
Automatic High Beam switch ..... 334
Brake hold switch .......................329
Cruise control .............................388
Digital Rear-view Mirror control
switches ...................................280
Door lock switch ......................... 208
Driving mode select switch.........434
Driving position memory switches
.................................................273
Dynamic radar cruise control with
full-speed range .......................377
Electronic sunshade switch ........ 294
Emergency flashers switch ........ 560
EV/HV mode selection switch ...... 86
Fog light switch ..........................337
Fuel filler door ope ner switch ..... 343
Heated steering wheel ...............462
Ignition switch (po wer switch) ....317
Intrusion sensor and tilt sensor can -
cel switch ................................... 79
Light switch ................................332
LTA switch.................................. 367
Meter control switches ...............180
Outside rear view mirror switches
.................................................289
Paddle shift switches..........323, 324
Panoramic moon roof switches .. 294
Parking brake switch ..................326
Power back door switch .............214
Power switch ..............................317
Power window switc h ................. 291
Rear window and outside rear view
mirror defoggers switch............454
Rear window wiper and washer
switch ....................................... 340
Seat heater switches ..................463
Seat ventilators switches............463

663Alphabetical Index
Preparing and checking before win-
ter ............................................ 445
Switch ................................ 338, 340
Washing and waxing .................... 488
Wheels ........................................... 530
Replacing wheels ....................... 530
Window glasses
Power windows .......................... 291
Window lock switch ..................... 293
Windows
Power windows .......................... 291
Rear window defogger ............... 454
Washer............................... 338, 340
Windshield defogger .................... 453
Windshield Defroster ................... 457
Windshield wiper de-icer ............. 457
Windshield wipers
Position .............................. 338, 340
Rain-sensing windshield wipers . 338
Replacing the wiper insert.......... 539
Winter driving tips ........................ 445
Wiper insert ................................... 539
Wireless charger .......................... 479
Wireless remote control............... 203
Battery-saving function .............. 224
Locking/Unlocking ...................... 203
Remote Air Conditioning System460
Replacing the battery ................. 543
For vehicles with navigation
system or multimedia sys-
tem, refer to “Navigation and
multimedia system Owner’s
manual” or “Multimedia
Owner’s Manual” for informa-
tion regarding the equipment
listed below.
• Navigation system
• Audio system
• Rear view monitor system
• Toyota parking assist monitor
• Panoramic view monitor
Toyota Motor Europe NV/SA,
Avenue du Bourget 60-1140
Brussels, Belgium
www.toyota-europe.com