2021 TOYOTA RAV4 PHEV Charging

579
8
8-2. Steps to take in an emergency
When trouble arises
A warning message about an operation
of the brake pedal m ay be shown while
the driving suppor t systems such as
PCS (Pre-Collis ion system) (if
equipped) or the dynamic radar cruise
control with full- speed range (if
equipped) is operating. If a warning
message is shown, be sure to deceler -
ate the vehicle or follow an instruction
shown on the multi-in formation display.
• A warning message is shown when
Brake Override System operates. ( →P.301, 574)
• A warning message is shown when
Drive-Start Control or Parking Support Brake function (if equipped) operates
( →P.301, 420). Follow the instructions
on the multi-information display.
●If a message about an operation of
the power switch is shown
An instruction for operation of the power
switch is shown when the incorrect pro -
cedure for starting the hybrid system is
performed or the power switch is oper -
ated incorrectly. Follow the instructions
shown on the multi-in formation display
to operate the pow er switch again.
●If a message about a shift lever opera-
tion is shown
To prevent the shift lever from being
operated incorrectly or the vehicle from
moving unexpectedly, a message that
requires shifting the shift lever may be
shown on the multi-in formation display.
In that case, follow the instruction of the
message and shift the shift lever.
●If a message or image about an
open/close state of a part or replen-
ishment of a consumable is shown
Confirm the part indicated by the multi-
information display or a warning light,
and then perform the coping method
such as closing the open door or replen -
ishing a consumable.
■If a message that indicates the
need for visiting any authorized Toyota retailer or Toyota autho -
rized repairer, or any reliable
repairer is displayed
The system or part sh own on the multi-
information display is malfunctioning.
Have the vehicle inspected by any authorized Toyota r etailer or Toyota
authorized repairer, or any reliable
repairer immediately.
■If a message that indicates the need for referring to Owner’s Man -
ual is displayed
●If the following messages are shown,
follow the instructions, accordingly.
• “Blind Spot Monitor Unavailable” ( →P.394, 578)
• “RCTA Unavailable” ( →P.394, 578)
• “Engine Coolant Temp High” ( →P.611)
• “Exhaust Filter Full” ( →P.437)
●If the following messages are shown,
there may be a malfunction. Immedi -
ately stop the vehicle in a safe place and contact any authorized Toyota
retailer or Toyota authorized repairer,
or any reliable repairer. Continuing to drive the vehicle may be dangerous.
• “Plug-in charging system malfunction”
• “Hybrid System Malfunction” • “Charging System Malfunction”
• “Check Engine”
• “Hybrid Battery System Malfunction” • “Accelerator System Malfunction”
• “Smart Entry & Start System Malfunc -
tion”
●If the following messages are shown,
there may be a malfunction. Immedi - ately have the vehi cle inspected by
any authorized Toyota retailer or
Toyota authorized repairer, or any reli -
able repairer. • “Oil Pressure Low”
• “Braking Power Low”
●If any of the following messages are
shown on the multi-information dis -
play, the vehicle ma y have run out of fuel. Stop the vehicle in a safe place
and, if the fuel leve l is low, refuel the

5808-2. Steps to take in an emergency
vehicle.
• “Hybrid System Stopped” • “Engine Stopped”
●If “Maintenance required for DCDC converter cooling parts See Owner’s
Manual” is shown, the filter may be
clogged, the air intake vent may be blocked, or there may be a gap in the
duct. Therefore, perform the following
correction procedure. • If the air intake v ent or filter of the
DC/DC converter are dirty, perform
the procedures on P.536 to clean them.
• If the warning message is shown
when the air intake vent and filter of the DC/DC converter are not dirty,
have the vehicle inspected at any
authorized Toyota retailer or Toyota authorized repairer, or any reliable
repairer.
●If “12-Volt Battery Charging System
Malfunction Stop in a Safe Place See
Owner’s Manual” is shown
Indicates a malfunct ion in the vehicle’s
charging system. Pull over and stop the
vehicle as soon as it is safe to do so.
While the message is displayed, the
functions of the air conditioning, etc.
may be partially limited in order to
reduce the power consumption of the
12-volt battery.
■If “Hybrid System Overheated Out - put Power Reduced” is shown
The message may be shown when driv -
ing under severe ope rating conditions. (For example, when driving up a long
steep hill or drivi ng up a steep hill in
reverse.)
Coping method: →P.611
■If “Traction Battery Needs to be Protected Refrain from the Use of N
Position” is shown
This message may be displayed when the shift lever is in N.
As the hybrid battery (traction battery)
cannot be charged when the shift lever
is in N, shift the shift lever to P when the
vehicle is stopped.
■If “Traction Battery Needs to be Protected Shift into P to Restart” is
shown
This message is displayed when the hybrid battery (trac tion battery) charge
has become extremely low because the
shift lever has been left in N for a certain amount of time.
When operating the vehicle, shift to P
and restart the hybrid system.
■If “Shift to P when Parked” is shown
Message is displayed when the driver’s
door is opened without turning the power switch to OFF with the shift lever
in any position other than P.
Shift the shif t lever to P.
■If “Shift is in N Release Accelerator Before Shifting” is shown
Message is displaye d when the acceler-
ator pedal has been depressed and the shift lever is in N. Release the accelera -
tor pedal and shift the shift lever to D or
R.
■If “Press Brake when Vehicle is Stopped Hybrid System may Over -
heat” is shown
Message is displaye d when the acceler- ator pedal is depressed to maintain the
vehicle position when stopped on a
upward slope, etc.
If this continues, the hybrid system may
overheat.
Release the accelerator pedal and depress the brake pedal.
■If “Auto Power OFF to Conserve
Battery” is shown
Power was turned off due to the auto -
matic power o ff function.
Next time when starting the hybrid sys -
tem, operate the hybrid system for
approximately 5 minutes to recharge the 12-volt battery.

601
8
8-2. Steps to take in an emergency
When trouble arises
One of the following may be the
cause of the problem:
 The AC charging cable may be
attached to the vehicle.
( →P.135)
 The electronic key may not be
functioning properly. ( →P.604)
 There may not be sufficient fuel
in the vehicle’s tank.
Refuel the vehicle. ( →P.342)
 There may be a malfunction in
the immobilizer system. ( →P.76)
 There may be a malfunction in
the steering lock system.
 The hybrid system may be mal-
functioning due to an electrical
problem such as electronic key
battery depletion or a blown fuse.
However, depending on the type
of malfunction, an interim mea -
sure is available to start the
hybrid system. ( →P.602)
 There is a possibility that the
NOTICE
■Driving with tire chains and the
compact spare tire
Do not fit tire chai ns to the compact spare tire.
Tire chains may damage the vehicle
body and adversely a ffect driving per- formance.
■When replacing the tires
When removing or fitting the wheels, tires or the tire pressure warning
valve and transmitter, contact any
authorized Toyota ret ailer or Toyota authorized repairer, or any reliable
repairer as the tire pressure warning
valve and transmitter may be dam - aged if not handled correctly.
If the hybrid system will
not start
Reasons for the hybrid system
not starting vary depending on
the situation. Check the follow -
ing and perform the appropri -
ate procedure:
The hybrid system will not
start even though the cor -
rect starting procedure is
being followed ( →P.317)

6088-2. Steps to take in an emergency
minutes to recharge the 12-volt
battery of your vehicle.
6 Open and close any of the doors
of your vehicle with the power
switch off.
7 Maintain the engine speed of
the second vehicle and start the
hybrid system of your vehicle by
turning the power switch to ON.
8 Make sure the “READY” indica-
tor comes on. If the indicator
light does not come on, contact
any authorized Toyota retailer or
Toyota authorized repairer, or
any reliable repairer.
9 Once the hybrid system has
started, remove the jumper
cables in the exact reverse
order from which they were con -
nected.
10 Close the exclusive jump start-
ing terminal cover, and reinstall
the fuse box cover to its original
position.
Once the hybrid system starts,
have the vehicle inspected at any
authorized Toyota retailer or Toyota
authorized repairer, or any reliable
repairer as soon as possible.
■Starting the hybrid system when
the 12-volt battery is discharged
The hybrid system c annot be started by push-starting.
■To prevent 12-volt battery dis -
charge
●Turn off the headlights and the audio
system while the hybrid system is off.
●Turn off any unnecessary electrical
components when the vehicle is run - ning at a low speed for an extended
period, such as in heavy traffic.
■When the 12-volt battery is
removed or discharged
●Information stored in the ECU is
cleared. When the 12 -volt battery is depleted, have the vehicle inspected
at any authorized Toyota retailer or
Toyota authorized repairer, or any reli - able repairer.
●Some systems may r equire initializa- tion. ( →P.643)
■When removing the 12-volt battery
terminals
When the 12-volt batte ry terminals are removed, the in formation stored in the
ECU is cleared. Before removing the 12-
volt battery termi nals, contact any authorized Toyota r etailer or Toyota
authorized repairer, or any reliable
repairer.
■Charging the 12-volt battery
The electricity stor ed in the 12-volt bat-
tery will discharge gr adually even when
the vehicle is not in use, due to natural discharge and the dr aining effects of
certain electrical appliances. If the vehi -
cle is left for a long time, the 12-volt bat- tery may discharge, and the hybrid
system may be unable t o start. (The 12-
volt battery recharges automatically while the hybrid syst em is operating.)
■When recharging or replacing the
12-volt battery
●In some cases, it may not be possible
to unlock the doors using the smart
entry & start system when the 12-volt
battery is discharged. Use the wire - less remote control o r the mechanical
key to lock or unlock the doors.
●The hybrid system may not start on
the first attempt after reinstalling the
12-volt battery. In t hat case, start the hybrid system in t he same manner as
when the electr onic key does not
operate properly ( →P.605). This is not

6108-2. Steps to take in an emergency
WARNING
■Avoiding 12-volt battery fires or
explosions
Observe the following precautions to prevent accidentally igniting the flam -
mable gas that may be emitted from
the 12-volt battery:
●Make sure each jumper cable is
connected to the correct terminal
and that it is not unintentionally in
contact with any other than the intended terminal.
●Do not allow the other end of the jumper cable conne cted to the “+”
terminal to come into contact with
any other parts or metal surfaces in the area, such as brackets or
unpainted metal.
●Do not allow the + and - clamps of
the jumper cables to come into con -
tact with each other.
●Do not smoke, use matches, ciga -
rette lighters or allow open flame near the 12-volt battery.
■12-volt battery precautions
The 12-volt battery contains poison -
ous and corrosive acidic electrolyte,
while related part s contain lead and lead compounds. Observe the follow -
ing precautions when handling the
12-volt battery:
●When working with the 12-volt bat -
tery, always wear safety glasses
and take care not to allow any bat - tery fluids (acid) to come into con-
tact with skin, clothing or the vehicle
body.
●Do not lean over the 12-volt battery.
●In the event that battery fluid comes
into contact with the skin or eyes,
immediately wash the affected area with water and seek medical atten -
tion.
Place a wet sponge or cloth over the affected area until medical
attention can be received.
●Always wash your hands after han - dling the 12-volt battery support,
terminals, and other battery-related
parts.
●Do not allow children near the 12-
volt battery.
■After recharging the 12-volt bat -
tery
Have the 12-volt bat tery inspected at
any authorized Toyota retailer or
Toyota authorized repairer, or any reliable repairer as soon as possible.
If the 12-volt batter y is deteriorating,
continued use may cause the 12-volt battery to emit a malodorous gas,
which may be det rimental to the
health of passengers.
■When replacing the 12-volt bat -
tery
●For information re garding 12-volt
battery replacem ent, contact any
authorized Toyota retailer or Toyota authorized repairer, or any reliable
repairer.
●After replacing, securely attach the
exhaust hose and exhaust hole
plug to the exhaust hole of the replaced 12-volt battery. If not prop -
erly installed, gases (hydrogen)
may leak into the vehicle interior, and there is the possible danger of
the gas igniting and exploding.

611
8
8-2. Steps to take in an emergency
When trouble arises
■If the high coolant temperature
warning light comes on,
flashes or “Engine Coolant
Temp High Stop in a Safe
Place See Owner’s Manual” is
shown on the multi-informa -
tion display
1 Stop the vehicle in a safe place
and turn off the air conditioning
system, and then stop the hybrid
system.
2 If you see steam:
Carefully lift th e hood after the
steam subsides.
If you do no t see steam:
Carefully lift the hood.
NOTICE
■When handling jumper cables
When connecting the jumper cables,
ensure that they do not become entangled in the cooling fan, etc.
■To prevent damaging the vehicle
The exclusive jump starting terminal
is to be used when charging the 12-
volt battery from another vehicle in an
emergency. It cannot be used to jump start another vehicle.
If your vehicle overheats
The following may indicate that
your vehicle is overheating.
 The high coolant temperature
warning light ( →P.170) comes
on or flashes, or a loss of
hybrid system power is experi -
enced. (For example, the vehi -
cle speed does not increase.)
 “Engine Coolant Temp High
Stop in a Safe Place See
Owner’s Manual” or “Hybrid
System Overheated Output
Power Reduced” is shown on
the multi-information display.
 Steam comes out from under
the hood.
Correction procedures

623
9
9-1. Specifications
Vehicle specifications
authorized repairer, or any reliable repairer.
*: The fluid capacity is t he quantity of reference.
If replacement is necessary, cont act any authorized Toyota retailer or Toyota
authorized repairer, or any reliable repairer.
Ignition system (spark plug)
MakeDENSO FC16HR-Q8
Gap0.8 mm (0.031 in.)
NOTICE
■Iridium-tipped spark plugs
Use only iridium-tippe d spark plugs. Do not adjust the spark plug gap.
Electrical system (12-volt battery)
Specific voltage reading at 20°C (68°F):
12.0 V or higher
(Turn the power switch to OFF and turn
on the high beam h eadlights for 30 sec-
onds.)
If the voltage is lower than the standard
value, charge the 12-volt battery.
Charging ratesQuick charge15 A max.
Slow charge5 A max.
Hybrid transmission
Fluid capacity*4.4 L (4.6 qt., 3.9 Imp.qt.)
Fluid typeToyota Genuine ATF WS
NOTICE
■Hybrid transmission fluid type
Using transmission fluid other t han the above type may cause abnormal noise or
vibration, or ultimate ly damage the transmission of your vehicle.

6309-2. Customization
Some function settings are changed simultaneously with other functions
being customized. Contact any aut horized Toyota retailer or Toyota autho-
rized repairer, or any reliable repairer for further details.
Vehicles with navigation system or multimedia system: Settings that can
be changed using the navigation system or multimedia system
Settings that can be changed usi ng the multi-information display
Settings that can be changed by any authorized Toyota retailer or
Toyota authorized repairer, or any reliable repairer
Definition of symbols: O = Available, – =Not available
■Alarm* (→P.78)
*: If equipped
■Charging system (→P.125, 128)
*: Vehicles with 6.6 kW onboard traction battery charger only
Customizable Features
FunctionDefault
setting
Customized
setting
Deactivates the alarm when the
doors are unlocked using the
mechanical key
OffOn––O
FunctionDefault
setting
Customized
setting
“Charging Current”MAX8A–O–16A*
“Battery Heater”OnOff–O–
“Battery Cooler”OnOff–O–
A
B
C
ABC
ABC