4165-4. Apple CarPlay/Android Auto
The Apple Car-
Play/Android Auto screen
has flickers and/or audio
from Apple Car-
Play/Android Auto has
noise.
Check if the USB cable being used to connect
the device to the system is damaged.
To check if the USB cable is damaged inter-
nally, connect the device to another system,
such as a PC, and check i f the device is recog-
nized by the connect ed system. (The device
should begin charging when connected.)
After checking all of the above, try to establish
an Apple CarPlay/Android Auto connection.
( P.411)
The map display of the
Apple CarPlay Maps app
cannot be enlarged or
contracted with pinch
multi-touch gestures.
As the Apple CarPlay Map s app is not compati-
ble with pinch multi-touch gestures, this is not a
malfunction.
During Apple CarPlay
music application (Apple
Music, Spotify, etc.) play-
back, if the iPhone is
operated to start and play
audio from an application
that is not compatible with
Apple CarPlay
* and the
onboard device volume is
changed, the audio of the
incompatible application
stops and the system
resumes playback of the
original music application.
This operation is perfo rmed according to the
specification of the onboard device, this is not a
malfunction.
After interrupt audio (such
as navigation route guid-
ance) is played from an
application that is not
compatible with Apple
CarPlay while the onboard
device is playing audio
(FM/AM, etc.), the system
does not resume playback
of the original audio
(FM/AM, etc.).
This operation is perfo rmed according to the
specification of the onboard device, this is not a
malfunction. Manually change the audio source
by yourself. Or, do not us e applications that are
not compatible with Apple CarPlay.
* Due to
some navigation applications are compatible
from iOS 12, upd ate to the latest iOS and appli-
cation versions.
SymptomSolution
5005-16. What to do if... (Bluetooth®)
■In other situations
The Bluetooth
® connection sta-
tus is displayed at the top of the
screen each time the engine
switch is in ACC or ON.
Even though all conceivable
measures have been taken, the
symptom status does not
change.
●For details, refer to the owner’s
manual that came with the cellular
phone.
Likely causeSolution
Connection con-
firmation display
on this system is
set to on.
To turn off the
display, set con-
nection confir-
mation display
on this system to
off. ( P.404)
Likely causeSolution
The cellular
phone is not
close enough to
this system.Bring the cellu-
lar phone closer
to this system.
Radio interfer-
ence has
occurred.
Turn off Wi-Fi®
devices or other
devices that may
emit radio
waves.
The cellular
phone is the
most likely cause
of the symptom.
Turn the cellular
phone off,
remove and rein-
stall the battery
pack, and then
restart the cellu-
lar phone.
Enable the cellu-
lar phone’s
Bluetooth
® con-
nection.
Disable the
Wi-Fi
® connec-
tion of the cellu-
lar phone.
Stop the cellular
phone’s security
software and
close all applica-
tions.
Before using an
application
installed on the
cellular phone,
carefully check
its source and
how its operation
might affect this
system.
Likely causeSolution
5196-1. Using the air conditioning system and defogger
6
Interior features
■Air conditioning system opera-
tions when the engine is
stopped due to the Stop & Start
system (vehicles with Stop &
Start system)
When the engine is stopped due to
the Stop & Start system operations,
the air conditioning cooling, heating
and dehumidification functions turn
off and only ambient temperature air
is blown, and ther e is a possibility
that the blowing of ambient tem-
perature air will stop . To prevent the
air conditioning system from turning
off, press the Stop & Start cancel
switch to deactivate the system.
■When the windshield is fogged
up and the engine is stopped
due to the Stop & Start system
(vehicles with Stop & Start sys-
tem)
Press the windshield defogger
switch to restart the engine and
defog the windshield.
If the windshield continuously fogs
up, press the Stop & Start cancel
switch and refrain from using the
Stop & Start system.
■When an odor c omes from the
air conditioning system while
the engine is stopped due to the
Stop & Start system (vehicles
with Stop & Start system)
Press the Stop & Start cancel switch
to restart the engine.
■Air conditioning filter
P.608
■Air conditioning system refrig-
erant
●A label regarding the refrigerant of
the air conditioning system is
attached to the ho od at the loca-
tion shown in the f ollowing illustra-
tion.
●The meaning of each symbol on
the label are as follows:
Caution
Air conditioning system
Air conditioning system
lubricant type
Requires regis tered tech-
nician to service air con-
ditioning system
Flammable refrigerant
WARNING
■To prevent the windshield
from fogging up
Do not use the windshield defog-
ger switch during cool air opera-
tion in extremel y humid weather.
The difference between the tem-
perature of the outside air and
that of the windshield can cause
the outer surface of the wind-
shield to fog up, blocking your
vision.
■When the outside rear view
mirror defoggers are operat-
ing (if equipped)
Do not touch the rear view mirror
surfaces when the outside rear
view mirror def oggers are on.
5256-1. Using the air conditioning system and defogger
6
Interior features
the temperature setting or the
inside temperature.
■When the outside temperature
exceeds 75°F (24°C) and the air
conditioning system is on
●In order to reduce the air condi-
tioning power consumption, the air
conditioning system may switch to
recirculated air mode automati-
cally. This may also reduce fuel
consumption.
●Recirculated air mode is selected
as a default mode when the
engine switch is turned to ON.
●It is possible to switch to outside
air mode at any time by pressing
the outside/recirculated air mode
switch.
■Operation of the air condition-
ing system in Eco drive mode
●In Eco drive mode, the air condi-
tioning system is controlled as fol-
lows to prioritize fuel efficiency:
• Engine speed and compressor
operation controlled to restrict
heating/cooling capacity
• Fan speed restr icted when auto-
matic mode is selected
●To improve air conditioning perfor-
mance, perform the following
operations:
• Adjust the fan speed
• Turn off Eco drive mode ( P.355)
• Turn off Eco air conditioning mode
●When the driving mode is set to
Eco driving mode, the Eco air con-
ditioning mode will be turned on
automatically. Even in this case,
the Eco air conditioning mode can
be turned off by pressing the Eco
air conditioning mode switch.
■When the outside temperature
falls to nearly 32°F (0°C)
The dehumidification function may
not operate even when “A/C” switch
is pressed.
■Ventilation and air conditioning
odors
●To let fresh air in, set the air condi- tioning system to the outside air
mode.
●During use, various odors from
inside and outside the vehicle may
enter into and accumulate in the
air conditioning system. This may
then cause odor
to be emitted
from the vents.
●To reduce potential odors from
occurring:
• It is recommended that the air
conditioning system be set to out-
side air mode prior to turning the
vehicle off.
• The start timing of the blower may be delayed for a short period of
time immediately after the air con-
ditioning system is started in auto-
matic mode.
●When parking, the system auto-
matically switches to outside air
mode to encourage better air cir-
culation throughout the vehicle,
helping to reduce odors that occur
when starting the vehicle.
■Air conditioning system opera-
tions when the engine is
stopped due to the Stop & Start
system (vehicles with Stop &
Start system)
When the engine is stopped due to
Stop & Start system operations, the
automatic air conditioning cooling,
heating and dehumidification func-
tions turn off and the fan speed is
decreased according to the outside
temperature etc. or air blowing
stops. To stop the air conditioning
system from turning off, press the
Stop & Start cancel switch and
refrain from using the Stop & Start
system.
■When the windshield is fogged
up and the engine is stopped
due to the Stop & Start system
(vehicles with Stop & Start sys-
tem)
Press the windshield defogger
switch to restart the engine and
defog the windshield.
If the windshield continuously fogs
5266-1. Using the air conditioning system and defogger
up, press the Stop & Start cancel
switch and refrain from using the
Stop & Start system.
■When an odor c omes from the
air conditioning system while
the engine is stopped due to the
Stop & Start system (vehicles
with Stop & Start system)
Press the Stop & Start cancel switch
to restart the engine.
■Air conditioning filter
P.608
■Air conditioning system refrig-
erant
●A label regarding the refrigerant of
the air conditioning system is
attached to the ho od at the loca-
tion shown in the f ollowing illustra-
tion.
●The meaning of each symbol on
the label are as follows:
■Customization
Some functions can be customized. (Customizable features:
P.710)
1 Press the “AUTO” switch.
The dehumidification function
begins to operate. Air outlets and
fan speed are automatically
adjusted according to the tempera-
ture setting and humidity.
Caution
Air conditioning system
Air conditioning system
lubricant type
Requires registered tech-
nician to service air con-
ditioning system
Flammable refrigerant
WARNING
■To prevent the windshield
from fogging up
Do not use the windshield defog-
ger switch during cool air opera-
tion in extremely humid weather.
The difference between the tem-
perature of the outside air and
that of the windshield can cause
the outer surface of the wind-
shield to fog up, blocking your
vision.
■When the outside rear view
mirror defoggers are operat-
ing (if equipped)
Do not touch the rear view mirror
surfaces when the outside rear
view mirror def oggers are on.
NOTICE
■To prevent battery discharge
Do not leave the air conditioning
system on longer than necessary
when the engine is off.
■When repairing/replacing
parts of the air conditioning
system
Have repair/replacement per-
formed by your To yota dealer.
When a part of the air condition-
ing system, such as the evapora-
tor, is to be repl aced, it must be
replaced with a new one.
Using automatic mode
5276-1. Using the air conditioning system and defogger
6
Interior features
2Adjust the temperature set-
ting.
3 To stop the operation, press
the “OFF” switch.
If the fan speed setting or air
flow modes are operated, the
automatic mode indicator goes
off. However, automatic mode
for functions other than that
operated is maintained.
■Using automatic mode
Fan speed is adjusted automati-
cally according to the temperature
setting and the ambient conditions.
Therefore, the fan may stop for a
while until warm or cool air is ready
to flow immediately after the auto-
matic mode switch is pressed.
This function automatically con-
trols the air conditioning airflow
so that priority is given to the
front seats. When the front pas-
senger seat is not occupied, air-
flow may switch to only the
driver’s seat. Unnecessary air
conditioning is suppressed, con-
tributing to increased fuel effi-
ciency.
Front seat concentrated airflow
mode operates in the following
situations.
No passengers are detected
in the rear seats
The windshield defogger is
not operating While operating, illumi-
nates.
■Manually turning front seat
concentrated airflow mode
on/off
In front seat concentrated air-
flow mode, directing airflow to
the front seats only and to all
seats can be switched via switch
operation. When the mode has
been switched manually, auto-
matic airflow control stops oper-
ating.
Press on the air condition-
ing operation panel and switch
the airflow.
Indicator illuminated: Airflow
to the front seats only
Indicator off: Airflow to all the
seats
■Operation of automatic airflow
control
●In order to maintain a comfortable
interior, airflow may be directed to
seats without passengers immedi-
ately after the engine is started
and at other times depending on
the outside temperature.
●After the engine is started, if pas-
sengers move around inside or
enter/exit the vehicle, the system
cannot accurately d etect the pres-
ence of passengers and auto-
matic airflow control will not
operate.
■Operation of manual airflow
control
Even if the funct ion is manually
switched to directing airflow to only
the front seats, w hen a rear seat is
Front seat concentrated
airflow mode (S-FLOW)
5486-4. Using the other interior features
■Name for all partsPower supply switch
Operation indicator light
Charge area
■Using the wireless charger
1 Press the power supply
switch of the wireless char-
ger.
Switches on and off with each
press of the power supply switch.
When turned on, the operation indi-
cator light (green) comes on.
Even with the engi ne off, the on/off
state of the power supply switch is
memorized.
2 Place the charging side of
the portable device down.
When charging, the operation indi- cator light (orange) comes on.
If charging is not occurring, try plac-
ing the portable device as close to
the center of the charging area as
possible.
When charging is complete, the
operation indicator light (green)
comes on.
■Recharging function
When charging is complete
and after a fixed time in the
charge suspension state,
charging restarts.
When the portable device is
moved, charging is stopped
for a moment and then it
restarts.
■Lighting conditions of oper-
ation indicator light
A
B
C
Operation
indicator light
Conditions
Turning off
When the Wireless
charger power supply
is off
Green
(comes
on)
On Standby (charging
possible state)
When charging is com-
plete
*
5506-4. Using the other interior features
• Repeatedly flashes 4 times continuously (Orange)
■The wireless charger can be
operated when
The engine switch is in ACC or ON.
■Usable portable devices
Qi standard wireless charge stan-
dard can be used on compatible
devices.
However, not all Qi standard
devices and compat ibility are guar-
anteed.
Starting with mobile phones and
smartphones, it is aimed for low
power electrically s upplied portable
devices of no more than 5W.
■When covers and accessories
are attached to portable devices
Do not charge in situations where
cover and accessories not able to
handle Qi are attached to the porta-
ble device. Depending on the type
of cover and acces sory, it may not
be possible to charge. When
charging is not performed even with
the portable devic e placed on the
charge area, remove the cover and
accessories.
■While charging, noise enters
the AM radio
Turn off the wireless charger and
confirm that the noise has
decreased. If the noise decreases,
continuously pushing the power
supply switch of the wireless char-
ger for 2 seconds, the frequency of
the charger can be changed and the
noise can be reduced.Also, on that
occasion, the operation indicator light will flash or
ange 2 times.
■Important points of the wireless
charger
●If the electronic key cannot be
detected within the vehicle inte-
rior, charging cannot be done.
When the door is opened and
closed, charging may be tempo-
rarily suspended.
●When charging, the wireless
charging device and portable
device will get warmer, however
this is not a malfunction.
When a portable device gets
warm while char ging, charging
may stop due to the protection
function on the portable device
side. In this case, when the tem-
perature of the portable device
drops significantly, charge again.
●Depending on usa ge of the porta-
ble device, it may not be fully
charged. This is not a malfunction.
●When using a mobile phone near
a wireless charge r, the call sensi-
tivity and communication speed
may be reduced.
■Operation sounds
When the power supply is turned
on, while searching for the portable
device a sound will be produced,
however this is not a malfunction.
■Cleaning the wireless charger
P.570
■Label indicating precautions for
using the wireless charger
There is a label on the wireless
charger. Follow the instructions on
the label.
Suspected causesHandling method
Temperature ris-
ing within the
wireless charger.Stop charging at
once and start
charging again
after for a while.