627
8
8
When trouble arises
When trouble arises
8-1. Essential informationEmergency flashers .... 628
If your vehicle has to be stopped in an emergency
.................................. 628
If the vehicle is trapped in rising water ................ 629
8-2. Steps to take in an emer- gency
If your vehicle needs to be towed......................... 631
If you think something is wrong ........................ 636
Fuel pump shut off system .................................. 637
If a warning light turns on or a warning buzzer sounds.................................. 638
If a warning message is dis- played........................ 649
If you have a flat tire.... 653
If the engine will not start .................................. 662
If you lose your keys ... 664
If the electronic key does not operate properly (vehi-
cles with smart key sys-
tem) ........................... 664
If the vehicle battery is dis- charged ..................... 666
If your vehicle overheats .................................. 670If the vehicle becomes stuck
.................................. 672
6318-2. Steps to take in an emergency
8
When trouble arises
8-2.Steps to take in an emergency
If your vehicle needs
to be towed
If towing is necessary, we
recommend having your
vehicle towed by your
Toyota dealer or commer-
cial towing service, using a
wheel-lift type truck or flat-
bed truck.
Use a safety chain system
for all towing, and abide by
all state/provincial and local
laws.
2WD models: If towing your
vehicle with a wheel-lift type
truck from the front, the
vehicle’s rear wheels and
axles must be in good con-
ditions. (P.631, 633)
If they are damaged, use a
towing dolly or flatbed
truck.
AWD models: If towing your
vehicle with a wheel-lift type
truck, use a towing dolly.
( P.631, 633)
WARNING
Observe the following precau-
tions. Failure to do so may result
in death or serious injury.
■When towing the vehicle
2WD models
Be sure to transp ort the vehicle
with the front wheels raised or
with all four wheels raised off the
ground. If the vehicle is towed
with the front wheels contacting
the ground, the drivetrain and
related parts may be damaged.
AWD models
Be sure to transp ort the vehicle
with all four wheels raised off the
ground. If the vehicle is towed
with the tires co ntacting the
ground, the drivetrain or related
parts may be damaged, the vehi-
cle may fly off the truck.
6338-2. Steps to take in an emergency
8
When trouble arises
before towing.
The engine is running but the
vehicle does not move.
The vehicle makes an abnor-
mal sound.
From the front (2WD models)
Release the parking brake.
Turn automatic mode off.
( P.206)
From the front (AWD models)
Use a towing dolly under the
rear wheels.
From the rear
Use a towing dolly under the
front wheels. When using a flat-bed truck to
transport the vehicle, use tire
strapping belts. Refer to the
owner’s manual of the flat-bed
truck for the tire strapping
method.
In order to suppress vehicle
movement during transporta-
Towing with a wheel-lift
type truck
NOTICE
■Towing with a sling-type
truck
Do not tow with a sling-type truck
to prevent body damage.
2WD models
AWD models
Using a flatbed truck
6368-2. Steps to take in an emergency
Fluid leaks under the vehicle
(Water dripping from the air
conditioning after use is nor-
mal.)
Flat-looking tires or uneven
tire wear
Engine coolant temperature
gauge needle continually
points higher than normal.
Changes in exhaust sound
Excessive tire squeal when
cornering
Strange noises related to the
suspension system
Pinging or other noises
related to the engine
Engine missing, stumbling or
running roughly
Appreciable loss of power
Vehicle pulls heavily to one side when braking
Vehicle pulls heavily to one
side when driving on a level
road
Loss of brake effectiveness,
spongy feeling, pedal almost
touches the floor
If you think something
is wrong
If you notice any of the fol-
lowing symptoms, your
vehicle probably needs
adjustment or repair. Con-
tact your Toyota dealer as
soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms
6448-2. Steps to take in an emergency
■Parking brake indicator
■Tire pressure warning light*
*: This light illuminates on the mu lti-information display (with 7-inch display
only).
■Low fuel level warning light
Warning lightDetails/Actions
(U.S.A.)
(Flashes)
(Canada)
(Flashes)
It is possible that the par king brake is not fully
engaged or released
Operate the parking brake switch once
again.
This light comes on when the parking brake is
not released. If the light t urns off after the park-
ing brake is fully released, the system is operat-
ing normally.
Warning lightDetails/Actions
(If equipped)
When the light comes on after blinking for 1 min-
ute:
Malfunction in the tire pressure warning system
Have the system checked by your Toyota
dealer.
When the light comes on:
Low tire inflation pressure such as
Natural causes
Flat tire
Immediately stop the vehicle in a safe
place.
Handling method ( P.646)
Warning lightDetails/Actions
Indicates that remaining fuel is approximately
2.2 gal. (8.3 L, 1.8 Imp. gal.) or less
Refuel the vehicle.
6468-2. Steps to take in an emergency
the warning light to flash and the
warning buzzer to sound even if a
passenger is not sitting in the
seat.
●If a cushion is placed on the seat,
the sensor may not detect a pas-
senger, and the warning light may
not operate properly.
■SRS warning light
This warning light system monitors
the airbag sensor assembly, front
impact sensors, side impact sensors
(front door), side impact sensors
(front), driver’s seat position sen-
sor, driver’s seat belt buckle switch,
front passenger occupant classifica-
tion system (ECU and sensors),
“AIR BAG ON” indicator light, “AIR
BAG OFF” indicator light, front pas-
senger’s seat belt buckle switch,
driver’s seat belt p retensioner, front
passenger’s seat be lt pretensioner
and force limiter, airbags, intercon-
necting wiring and power sources.
( P.34)
■If the malfunction indicator
lamp comes on while driving
First check the following:
●Is the fuel t ank empty?
If it is, fill the fuel tank immediately.
●Is the fuel tank cap loose?
If it is, tighten it securely.
The light will go o ff after several
driving trips.
If the light does not go off even after
several trips, contact your Toyota
dealer as soon as possible.
■Electric power steering system
warning light (warning buzzer)
When the battery charge becomes
insufficient or the voltage temporar-
ily drops, the electric power steering
system warning light may come on
and the warning buzzer may sound.
■When the tire pressure warning
light comes on ( vehicles with
tire pressure warning system)
Inspect the tires to check if a tire is
punctured.
If a tire is punctured: P.653
If none of the tires are punctured:
Turn the engine switch to OFF then
turn it to ON. Check if the tire pres-
sure warning light comes on or
blinks.
If the tire pressur e warning light
blinks for approximately 1 minute
then stays on
There may be a malfunction in the
tire pressure warning system. Have
the vehicle inspected by your
Toyota dealer immediately.
If the tire pressur e warning light
comes on
1 After the temperature of the tires
has lowered sufficiently, check
the inflation pressure of each tire
and adjust them to the specified
level.
2 If the warning light does not turn
off even after several minutes
have elapsed, check that the
inflation pressure of each tire is
at the specified level and perform
initialization. ( P.599)
■The tire pressure warning light
may come on due to natural
causes (vehicles with tire pres-
sure warning system)
The tire pressure warning light may
come on due to natural causes such
as natural air leaks and tire inflation
pressure changes caused by tem-
perature. In this ca se, adjusting the
tire inflation pressure will turn off the
warning ligh t (after a few minutes).
■When a tire is replaced with a
compact spare tire (vehicles
with tire pressure warning sys-
tem)
The compact spare tire is not
equipped with a tire pressure warn-
6478-2. Steps to take in an emergency
8
When trouble arises
ing valve and transmitter. If a tire
goes flat, the tire pressure warning
light will not turn o ff even though the
flat tire has been replaced with the
spare tire. Replace the spare tire
with the standard tire and adjust the
tire inflation pressure. The tire pres-
sure warning light will go off after a
few minutes.
■Conditions that the tire pres-
sure warning system may not
function properly
P.592
WARNING
■If a warning light comes on or
a warning buzzer sounds
when a warning message is
shown on the multi-informa-
tion display
*
Check and follow the message
shown on the multi-information
display.
Failure to do so m ay result in
death or serious injury.
*: Warning lights illuminate in red
or yellow and the warning
buzzer beeps on ce or sounds
continuously.
■When the electric power
steering system warning light
comes on
When the light comes on yellow,
the assist to the power steering is
restricted. When the light comes
on red, the assist to the power
steering is lost and handling oper-
ations of the steering wheel
become extremely heavy.
If the steering wheel becomes
heavier than usual when operat-
ing, hold firmly a nd operate using
more force than usual.
■If the tire pr essure warning
light comes on ( vehicles with
tire pressure warning system)
Be sure to observe the following
precautions. Failure to do so
could cause a loss of vehicle con-
trol and result in death or serious
injury.
●Stop your vehicle in a safe
place as soon as possible.
Adjust the tire inflation pressure
immediately.
●If the tire pressure warning light
comes on even after tire infla-
tion pressure adjustment, it is
probable that you have a flat
tire. Check the tires. If a tire is
flat, change it with the spare tire
and have the flat tire repaired by
the nearest Toyota dealer.
●Avoid abrupt maneuvering and
braking. If the vehicle tires dete-
riorate, you could lose control of
the steering wheel or the
brakes.
■If a blowout or sudden air
leakage should occur (vehi-
cles with tire pressure warn-
ing system)
The tire pressure warning system
may not activate immediately.
6488-2. Steps to take in an emergency
WARNING
■Maintenance of the tires
(vehicles with tire pressure
warning system)
Each tire, including the spare (if
provided), should be checked
monthly when cold and inflated to
the inflation pressure recom-
mended by the vehicle manufac-
turer on the vehicle placard or tire
inflation pressure label (tire and
load information label). (If your
vehicle has tires of a different size
than the size indicated on the
vehicle placard or tire inflation
pressure label [tire and load infor-
mation label], you should deter-
mine the proper tire inflation
pressure for those tires.)
As an added safe ty feature, your
vehicle has been equipped with a
tire pressure m onitoring system
(TPMS-tire pressure warning sys-
tem) that illumina tes a low tire
pressure telltale (tire pressure
warning light) when one or more
of your tires is significantly under-
inflated. Accordingly, when the
low tire pressure telltale (tire pres-
sure warning light) illuminates,
you should stop and check your
tires as soon as possible, and
inflate them to the proper pres-
sure. Driving on a significantly
under-inflated tire causes the tire
to overheat and can lead to tire
failure. Under-inflation also
reduces fuel efficiency and tire
tread life, and may affect the vehi-
cle’s handling and stopping abil-
ity.
Please note that the TPMS (tire
pressure warning system) is not a
substitute for proper tire mainte-
nance, and it is the driver’s
responsibility to m aintain correct
tire pressure, even if under-infla-
tion has not reached the level to
trigger illuminati on of the TPMS
low tire pressure te lltale (tire pres-
sure warning light).
Your vehicle has also been
equipped with a TPMS (tire pres-
sure warning system) malfunc-
tion indicator to indicate when the
system is not operating properly.
The TPMS (tire pressure warning
system) malfunction indicator is
combined with the low tire pres-
sure telltale (tire pressure warning
light). When the system detects a
malfunction, the te lltale will flash
for approximately one minute and
then remain continuously illumi-
nated. This sequence will con-
tinue upon subsequent vehicle
start-ups as long as the malfunc-
tion exists. When the malfunction
indicator is illu minated, the sys-
tem may not be ab le to detect or
signal low tire pressure as
intended.
TPMS (tire pressure warning sys-
t em ) m alf un ctio n s m a y o cc ur f or a
variety of reasons, including the
installation of replacement or
alternate tires or wheels on the
vehicle that prevent the TPMS
(tire pressure warning system)
from functioning properly. Always
check the TPMS (tire pressure
warning system) malfunction tell-
tale after replacing one or more
tires or wheels on your vehicle to
ensure that the replacement or
alternate tires and wheels allow
the TPMS (tire pressure warning
system) to continue to function
properly.