2021 TOYOTA RAV4 power steering

3164-5. Using the driving support systems
The estimated course
lines move even
though the steering
wheel is straightThere is a malfunction in
the signals being output
by the steering sensor.Have the vehicle
inspected by your
Toyota dealer.
Guide lines are not dis-
playedThe back door is open.
Close the back door.
If this does not resolve
the symptom, have the
vehicle inspected by
your Toyota dealer.
The estimated course
lines are not displayed
Battery has been rein-
stalled.
 The steering wheel
has been moved while
the battery was being
reinstalled.
 Battery power is low.
 The steering sensor
has been reinstalled.
 There is a malfunction
in the signals being
output by the steering
sensor.
Stop the vehicle, and
turn the steering wheel
as far as it will go to the
left and right.
If this does not resolve
the symptom, have the
vehicle inspected by
your Toyota dealer.
SymptomLikely causeSolution

3484-5. Using the driving support systems
The estimated course
lines move even though
the steering wheel is
straightThere is a malfunction
in the signals being out-
put by the steering sen-
sor.Have the vehicle
inspected by your
Toyota dealer.
Guide lines are not dis-
playedThe back door is open.
Close the back door.
If this does not resolve
the symptom, have the
vehicle inspected by
your Toyota dealer.
The estimated course
lines are not displayed
Battery has been rein-
stalled.
 The steering wheel
has been moved while
the battery was being
reinstalled.
 Battery power is low.
 The steering sensor
has been reinstalled.
 There is a malfunction
in the signals being
output by the steering
sensor.
Have the vehicle
inspected by your
Toyota dealer.
The panoramic view dis-
play cannot be magni-
fied
The intuitive parking
assist may be malfunc-
tioning or dirty.
Follow the correction
procedures for malfunc-
tions of the intuitive
parking assist.
( P.273)
The see-through
view/moving view can-
not be displayed
Product license
SymptomLikely causeSolution

3644-5. Using the driving support systems
■ABS (Anti-lock Brake Sys-
tem)
Helps to prevent wheel lock
when the brakes are applied
suddenly, or if the brakes are
applied while driving on a slip-
pery road surface
■Brake assist
Generates an increased level of
braking force after the brake
pedal is depressed when the
system detects a panic stop sit-
uation
■VSC (Vehicle Stability Con-
trol)
Helps the driver to control skid-
ding when swerving suddenly or
turning on slippery road sur-
faces.
■Enhanced VSC (Enhanced
Vehicle Stability Control)
Provides cooperative control of
the ABS, TRAC, VSC and EPS.
Helps to maintain directional
stability when swerving on slip-
pery road surfaces by con-
trolling steering performance.
■Trailer Sway Control
Helps the driver to control trailer
sway by selectively applying
brake pressure for individual
wheels and reducing driving
torque when trailer sway is
detected.
■TRAC (Traction Control)
Helps to maintain drive power
and prevent the drive wheels
from spinning when starting the
vehicle or accelerating on slip-
pery roads
■Active Cornering Assist
(ACA)
Helps to prevent the vehicle
from drifting to the outer side by
performing inner wheel brake
control when attempting to
accelerate while turning
■Hill-start assist control
Helps to reduce the backward
movement of the vehicle when
starting on an uphill
■EPS (Electric Power Steer-
ing)
Employs an electric motor to
reduce the amount of effort
Driving assist systems
To keep driving safety and
performance, the following
systems operate automati-
cally in response to various
driving situations. Be
aware, however, that these
systems are supplementary
and should not be relied
upon too heavily when oper-
ating the vehicle.
Summary of the driving
assist systems

3654-5. Using the driving support systems
4
Driving
needed to turn the steering
wheel
■Dynamic Torque Control
AWD system (if equipped)
Automatically switches from
front-wheel drive to all-wheel
drive (AWD) according to the
driving conditions, helping to
ensure reliable handling and
stability. Examples of condi-
tions where the system will
switch to AWD are when corner-
ing, going uphill, starting off or
accelerating, and when the road
surface is slippery due to snow,
rain, etc.
■Dynamic Torque Vectoring
AWD system (if equipped)
Automatically switches from
front wheel drive to all-wheel
drive (AWD) according to the
driving conditions, helping to
ensure reliable handling and
stability. Examples of condi-
tions where the system will
switch to AWD are when corner-
ing, going uphill, starting off or
accelerating, and when the road
surface is slippery due to snow,
rain, etc.
Also, when the vehicle is corner-
ing, the drive torque distribution
between the front and rear
wheels and between the rear left
and right wheels is precisely
controlled to improve drivability
and stability.
■The Secondary Collision
Brake
When the SRS airbag sensor
detects a collision and the sys-
tem operates, the brakes and
brake lights are automatically
controlled to reduce the vehicle
speed and help reduce the pos-
sibility of further damage due to
a secondary collision.
■When the TRAC/VSC/Trailer
Sway Control systems are oper-
ating
The slip indicator light will flash
while the TRAC/VSC /Trailer Sway
Control systems are operating.
■Disabling the TRAC system
If the vehicle gets stuck in mud, dirt
or snow, the TRAC system may
reduce power from the engine to the
wheels.
Pressing to turn the system off
may make it easier for you to rock
the vehicle in order to free it.
To turn the TRAC system off,
quickly press and release .
“Traction Contro l Turned OFF” will

4705-13. Mobile Assistant operation
feature will automatically end to
complete the requested action.
The volume of the Mobile
Assistant can be adjusted
using the “POWER VOLUME”
knob or steering wheel vol-
ume control switches. The
Mobile Assistant and phone
call volumes are synchro-
nized.
●While a phone call is active, the
Mobile Assistan t cannot be used.
●If using the navig ation feature of
the cellular phone, ensure the
active audio source is Bluetooth
®
audio or iPod in order to hear turn
by turn direction prompts.
●Wait for the listening beeps before
using the Mobile Assistant.
●The Mobile Assistant may not rec-
ognize commands in the following
situations:
• Spoken too quickly.
• Spoken at a low or high volume.
• The roof or windows are open.
• Passengers are talking while the
Mobile Assistan t is being used.
• The fan speed of the air condition-
ing system is set at high.
• The air conditioning vents are turned toward the microphone.

4795-14. Phone operation (Hands-free system for cellular phones)
5
Audio
Bluetooth® phone being con-
nected, it may be necessary to
perform additional steps on the
phone.
1 Display the home screen.
( P.388)
2 Select the desired contact.
3 Check that the dialing screen
is displayed.
■Registering a new contact
1 Select and hold the screen
button to add a contact.
2 Select the desired contact.
3 Select the desired number.
●If there is no contact in the con-
tacts list, the contacts cannot be
registered at the home screen.
●The contact cannot be registered
at the home screen while driving.
1Select “Answer” or press the
switch on the steering
wheel to talk on the phone.
“Decline”: Select to refuse to
receive the call.
To adjust the volume of a received
call: Turn the “POWER VOLUME”
knob, or use the volume control
switch on the steering wheel.
●The contact image picture can be
displayed only when the vehicle is
not moving.
●During international phone calls,
the other party’s name or number
may not be displayed correctly
depending on the type of
Bluetooth
® phone you have.
●The incoming call display mode
can be set. ( P.488)
●The ringtone that has been set in
the sound settings screen can be
heard when there is an incoming
call. Depending on the type of
By home screen
Receiving a call using
the Bluetooth®hands-
free system
When a call is received, the
following screen is dis-
played with a sound.
Incoming calls

4845-14. Phone operation (Hands-free system for cellular phones)
Select to call the message
sender.
Select to have messages
read out.
To cancel this function, select
“Stop”.
When “Automatic Message
Readout” is set to on, mes-
sages will be automatically
read out. (P.495)
Select to display the previous
or next message.
This function can be chosen
the method to reply mes-
sage with “Dictation” or
“Quick Message”.
●Reading a text m essage is not
available while driving.
●Depending on the type of
Bluetooth® phone being con-
nected, this function cannot be
used.
●Depending on the type of
Bluetooth® phone being con-
nected, it may be necessary to
perform additional steps on the
phone.
●Messages are displayed in the
appropriate connected Bluetooth®
phone’s registered mail address
folder. Select the desired folder to
be displayed.
●Only received messages on the
connected Bluetooth® phone can
be displayed.
●The text of the message is not dis-
played while driving.
●Turn the “POWER VOLUME”
knob, or use the volume control
switch on the steering wheel to
adjust the message read out vol-
ume.
●“Subject:” field is not shown on
SMS case.
●E-mail only: Select “Mark Unread”
or “Mark Read” to mark mail
unread or read on the message
screen.
This function is available when
“Update Message Read Status on
Phone” is set to on. ( P.495)
*: If equipped
1 Display the message screen.
( P.482)
2 Select the desired message
from the list.
3 Select “Reply”.
4 Select “Dictation”.
5 When the “Say Your Mes-
sage” screen is displayed,
speak message that you
want to send.
6 Select “Send” to send mes-
sage.
“Cancel”: Select to cancel sending
the message.
“Retry”: Select to retry speaking
message that you want to send.
While the message is being
sent, a sending message
screen is displayed.
7 Check that a confirmation
screen is displayed when the
operation is complete.
 If an error message is dis-
played, follow the guidance
on the screen to try again.
A
B
C
D
Replying to a message
(dictation reply)*

6298-1. Essential information
8
When trouble arises
Vehicles with smart key sys-
tem
Press and hold the engine switch
for 2 consecutive seconds or more,
or press it briefly 3 times or more in
succession.
5Stop the vehicle in a safe
place by the road. 
Remove the seat belt first.
 If the door can be opened,
open the door and exit the
vehicle.
 If the door can not be opened,
open the window using the
power window switch and exit
the vehicle through the win-
dow.
 If the window can not be
opened using the power win-
dow switch, remain calm, wait
until the water level inside the
vehicle rises to the point that
the water pressure inside of
the vehicle equals the water
pressure outside of the vehi-
cle, and then open the door
and exit the vehicle.
WARNING
■If the engine has to be turned
off while driving
●Power assist for the brakes and
steering wheel will be lost, mak-
ing the brake pedal harder to
depress and the steering wheel
heavier to turn. Decelerate as
much as possible before turning
off the engine.
●Vehicles without smart key sys-
tem: Never attempt to remove
the key, as doing so will lock the
steering wheel.
If the vehicle is
trapped in rising water
In the event the vehicle is
submerged in water, remain
calm and perform the fol-
lowing.