2021 TOYOTA RAV4 HYBRID battery

SAFETY PRECAUTIONS
Your R AV4 Hybrid has both high-voltage DC and AC systems as well as a 12-volt system.
Both DC and AC high voltage are very dangerous and can cause personal injury, severe burns,
electric shock and even fatal injury.
To avoid personal injury, please follow all caution labels attached to high-voltage parts. Do not
touch or attempt to remove or replace any high-voltage (orange-colored) wiring and connectors.
Do not touch the service plug, which is located under the rear seat.
If an accident occurs, do not touch any high-voltage wiring, connectors or parts such as the
inverter unit or hybrid vehicle battery assembly.
Do not touch the potassium hydroxide electrolyte that might spill or leak from the hybrid vehicle
battery as the result of an accident. If potassium hydroxide electrolyte gets on your skin or in
your eyes, neutralize it immediately with a saturated boric acid solution (ratio: 80 grams boric
acid to two liters water). Seek immediate medical attention.
If a vehicle fire occurs, extinguish it with a Class D powder-type fire extinguisher.
Toyota recommends having maintenance and repairs for your R AV4 Hybrid
performed by an authorized Toyota dealership. To locate your nearest authorized
Toyota dealership, contact the Toyota Customer Experience Center at (800) 331-4331
or log on to www.toyota.com .

12
WARRANTY COVERAGE AT A GLANCE
1 Exception of the Hybrid Battery Warranty coverage of 10 years/150,000 mi\
les, whichever occurs rst.2 Specic components may have longer coverage under terms of the Powert\
rain Warranty.3 Also applies to Connecticut, Delaware, Maine, Mar yland, Massachusetts, New Jersey, New York, Oregon,
Pennsylvania, Rhode Island, V ermont and Washington vehicles equipped with a California Certied Emission
Control System. Vehicles covered by this warranty are also covered by th\
e Federal Emission Control Warranty.

2
2
1
3
80
70
60
50
40
30
20
10 90100
80
70
60
50
40
30
20 90100 120
Your Warranties in Detail
GENERAL WARRANTY PROVISIONS
WARRANTY

13

WHAT IS COVERED
AND HOW LONG
Basic Warranty
This warranty covers repairs and
adjustments needed to correct defects
in materials or workmanship of any
part supplied by Toyota, subject to the
exceptions indicated under “What
Is Not Covered” on pages 15–16.
Coverage is for 36 months or 36,000 miles,
whichever occurs first, with the exception of
air conditioning recharge, wheel alignment
and wheel balancing, which are covered for
12 months or 12,000 miles, whichever
occurs first.
Hybrid System Warranty
This warranty covers repairs needed to
correct defects in materials or workmanship
of the components listed here and supplied
by Toyota, subject to the exceptions indicated
under “What Is Not Covered” on pages 15–16.
The Toyota Hybrid Warranty is in effect for
8 years or 100,000 miles from the vehicle’s
in-service date, whichever occurs first for the
following components:
•
Hybrid battery control module
(battery voltage sensor)
• Hybrid control module
(power management control module)
• Inverter with converter
Hybrid Battery Warranty
This warranty covers repairs needed to
correct defects in materials or workmanship
of the components listed here and supplied
by Toyota, subject to the exceptions indicated
under “What Is Not Covered” on pages 15–16.
The Toyota Hybrid Battery W arranty is in
effect for 10 years or 150,000 miles from
the vehicle’s in-service date, whichever
occurs first.




Powertrain Warranty
This warranty covers repairs needed to
correct defects in materials or workmanship
of any component listed below and supplied
by Toyota, subject to the exceptions indicated
under “What Is Not Covered” on pages 15–16.
Coverage is for 60 months or 60,000 miles,
whichever occurs first.
Engine
Cylinder block and head and all internal
parts, timing gears and gaskets, timing
chain/belt and cover, flywheel, valve
covers, oil pan, oil pump, engine mounts,
turbocharger housing and all internal
parts, supercharger housing and all
internal parts, engine control computer,
water pump, fuel pump, seals and gaskets.
Transmission and Transaxle
Case and all internal parts, torque converter,
clutch cover, transmission mounts, transfer
case and all internal parts, engine control
computer, seals and gaskets.
Front-Wheel-Drive System
Final drive housing and all internal parts,
axle shafts, drive shafts, constant velocity
joints, front hub and bearings, seals
and gaskets.
Rear-Wheel-Drive System
A xle housing and all internal parts, propeller
shafts, U-joints, axle shafts, drive shafts,
bearings, supports, seals and gaskets.
NEW VEHICLE LIMITED WARRANTY
Your Warranties in Detail
WARRANTY

20


Exhaust Gas Recirculation
(EGR) System
• EGR gas temperature sensor
• EGR valve
• Associated parts
Hybrid System
•
Battery control module
(battery voltage sensor) (8/80)*
• Battery thermistor
• Electric vehicle junction box
• Generator
• Hybrid battery*
•
Hybrid control module (power
management control module) (8/80)*
• Inverter with converter*
• Motor
•
System main relay and battery
current sensor
Ignition Systems
• Ignition coil and ignitor
• Ignition wires
• Spark plugs†



Positive Crankcase Ventilation
(PCV) System
• Oil filler cap
• PCV valve or orifice
Other Parts Used in
Above Systems
• Data link connector (8/80)
•
Hoses, clamps, fittings, tubing and
mounting hardware
•
Malfunction indicator light and bulb (8/80)
• Pulleys, belts and idlers
• Sealing gaskets and devices
• Sensors, solenoids, switches and valves
FEDERAL EMISSION CONTROL WARRANTY
* Covered under the Hybrid System Warranty for eight years or 100,000 miles, whichever occurs first, with the
exception of the hybrid battery covered for ten years or 150,000 miles, whichever occurs first.
† Warranted until first required maintenance under terms of the California Emission Control Warranty.
8/80 = Covered for eight years or 80,000 miles, whichever occurs first.
Your Warranties in Detail
WARRANTY

27


Hybrid System
•
Battery control module
(battery voltage sensor)†
• Brake master cylinder for HV
• Hybrid battery†
•
Hybrid battery junction block
(including system main relay)
•
Hybrid control module (power
management control module)†
• Inverter with converter†
• RR traction motor with transaxle
•
Transaxle (including motor and generator )
•
Water pump with motor
Ignition System
• Knock sensor

MAINTENANCE
You are responsible for performance of
the required maintenance indicated in the
Owner ’s Manual and this booklet. Toyota
will not deny a warranty claim solely
because you do not have records to show
that you maintained your vehicle. However,
any failure or noncompliance caused
by lack of maintenance is not covered by
this warranty.
When maintenance and repairs are
paid for by you, these services may be
performed by you or by any automotive
service provider you choose. Toyota
will not deny a warranty claim solely
because you used a service provider
other than a Toyota dealership for
maintenance and repairs. However,
any failure or noncompliance caused by
improper maintenance or repairs is not
covered by this warranty.
CALIFORNIA EMISSION CONTROL WARRANTY
†
Covered under the Hybrid System Warranty for eight years or 100,000 miles, whichever occurs first, with the exception of
the hybrid battery covered for ten years or 150,000 miles, whichever occurs first.
Your Warranties in Detail
WARRANTY

51
1 Inspect sealed transmissions, transfer cases and differentials for signs of leakage. If any leakage from a sealed
component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect
power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant
level/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based on
inspection results.
2
Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
3 Perform these service items only if you drive primarily under the conditions indicated.4
Initial engine coolant replacement at 100,000 miles/120 months. Replace every 50,000 miles/60 months thereafter.
Initial inverter coolant replacement at 150,000 miles/180 months. Replace every 50,000 miles/60 months thereafter. Refer
to “Engine/Inverter Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more information.
5

Refer to “Engine/Inverter Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for
more inf ormation.
6 Visually check the HV battery cooling intake fi lter for dirt or dust every 5,000 miles and clean if necessary. Clean every
20,000 miles.
7 Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
105,000 miles or 126 months

■Add Toyota EFI Tank Additive or equivalent (Hawaii,
Puerto Rico, Saipan and American Samoa only)

■Check installation of driver

56
EXPLANATION OF MAINTENANCE ITEMS
Engine Oil and Oil Filter
Replace the oil filter and drain and refill
the engine oil at specified intervals. For
recommended oil grade and viscosity,
refer to the Owner’s Manual.
NOTE: Your vehicle is certified with
Genuine Toyota 0W-16 motor oil. For
VEHICLES CERTIFIED FOR 0W-16 motor
oil, the oil change interval is 10,000 miles
or 12 months IF 0W-16 MOTOR OIL IS
BEING USED. If 0W-16 is not available,
0W-20 mineral oil may be used. However,
it must be replaced at a 5,000-mile or
six-month INTERVAL with 0W-16 motor oil.
For customers who primarily drive their
vehicle under any of the listed Special
Operating Conditions, the motor oil and
filter should be replaced at 5,000 miles or
six months, REGARDLESS OF THE OIL USED
(OR CERTIFICATION OF THE VEHICLE).
Exhaust Pipes and Mountings
Visually inspect the exhaust pipes, muffler
and hangers for cracks, deterioration and
damage. Start the engine and listen
carefully for any exhaust gas leakage.
Tighten connections or replace parts
as necessary.
Fuel Lines and Connections,
Fuel Tank Band and Fuel Tank
Vapor Vent System Hoses
Visually inspect for corrosion, damage,
cracks, and loose or leaking connections.
Tighten connections or replace parts
as necessary.
Fuel Tank Cap Gasket
Visually inspect for cracks, deterioration
and damage and replace if necessary.
HV Battery Cooling Intake Filter
Clean at specified intervals. Refer to “Hybrid
battery (traction battery) air intake vent and
filter” in the “Maintenance and care” section
of the Owner’s Manual for cleaning procedure.
Nuts and Bolts on Chassis
and Body
Retighten the seat-mounting bolts and
front /rear suspension member retaining
bolts to specified torque.
Radiator, Condenser
and/or Intercooler
Inspect for debris, corrosion and signs
of damage. Have any problem repaired
immediately by a qualified technician.
Maintenance Log
MAINTENANCE

SAFETY PRECAUTIONS
Your R AV4 Hybrid has both high-voltage DC and AC systems as well as a 12-volt system.
Both DC and AC high voltage are very dangerous and can cause personal injury, severe burns,
electric shock and even fatal injury.
To avoid personal injury, please follow all caution labels attached to high-voltage parts. Do not
touch or attempt to remove or replace any high-voltage (orange-colored) wiring and connectors.
Do not touch the service plug, which is located under the rear seat.
If an accident occurs, do not touch any high-voltage wiring, connectors or parts such as the
inverter unit or hybrid vehicle battery assembly.
Do not touch the potassium hydroxide electrolyte that might spill or leak from the hybrid vehicle
battery as the result of an accident. If potassium hydroxide electrolyte gets on your skin or in
your eyes, neutralize it immediately with a saturated boric acid solution (ratio: 80 grams boric
acid to two liters water). Seek immediate medical attention.
If a vehicle fire occurs, extinguish it with a Class D powder-type fire extinguisher.
Toyota recommends having maintenance and repairs for your R AV4 Hybrid
performed by an authorized Toyota dealership. To locate your nearest authorized
Toyota dealership, contact the Toyota Customer Experience Center at (800) 331-4331
or log on to www.toyota.com .