2021 TOYOTA RAV4 HYBRID Start stop

6598-2. Steps to take in an emergency
8
When trouble arises
1Open the deck board
( P.541).
2 Take out the jack.
Do not touch the threaded portion
of the jack as it is greased.
Take out the tool bag.
WARNING
■Using the tire jack
Observe the following precau-
tions.
Improper use of th e tire jack may
cause the vehicle to suddenly fall
off the jack, leading to death or
serious injury.
●Do not use the tir e jack for any
purpose other than replacing
tires or installing and removing
tire chains.
●The equipped jack can only be
used with your vehicle. Do not
use it with other vehicles.
●And do not use jacks from other
vehicles with your vehicle.
●Put the jack prope rly in its jack
point.
●Do not put any part of your body
under the vehicle while it is sup-
ported by the jack.
●Do not start the hybrid system
or drive the vehicle while the
vehicle is suppor ted by the jack.
●Do not raise the vehicle while
someone is inside.
●When raising the vehicle, do not
put an object on or under the
jack.
●Do not raise the vehicle to a
height greater than that required
to replace the tire.
●Use a jack stand if it is neces-
sary to get under the vehicle.
●Stop the vehicle on firm, flat and
level ground, firmly set the park-
ing brake and shift the shift
lever to P. Block the wheel diag-
onally opposite to the one being
changed if necessary.
●When lowering the vehicle,
make sure that there is no-one
near the vehicle. If there are
people nearby, warn them
vocally before lowering.
Taking out the jack
Taking out the tool bag

6708-2. Steps to take in an emergency
1Ensure that the shift lever is
in P and depress the brake
pedal.
2 Touch the Toyota emblem
side of the electronic key to
the power switch.
When the electronic key is
detected, a buzzer sounds and the
power switch will turn to ON.
When the smart key system is
deactivated in customization set-
ting, the power switch will turn to
ACC.
3Firmly depress the brake
pedal and check that
is displayed on the multi-
information display.
4 Press the power switch
shortly and firmly.
In the event that t he hybrid system
still cannot be star ted, contact your
Toyota dealer.
■Stopping the hybrid system
Shift the shift lever to P, set the
parking brake and press the power
switch as you normally do when
stopping the hybrid system.
■Replacing the key battery
As the above proce dure is a tempo-
rary measure, it is recommended
that the electronic key battery be
replaced immediatel y when the bat-
tery is depleted. ( P.618)
■Alarm (Canada only)
If a door is unl ocked using the
mechanical key when the alarm sys-
tem is set, the alarm may be trig-
gered.
*
*
: These settings must be custom- ized at your Toyota dealer.
■Changing power switch modes
Release the brake pedal and press
the power switch in step 3 above.
The hybrid system does not start
and modes will be changed each
time the switch is pressed.
(  P.216)
WARNING
■When using the mechanical
key and operating the power
windows or the moon roof (if
equipped) or panoramic
moon roof (if equipped)
Operate the power window or the
moon roof or panoramic moon
roof after checking to make sure
that there is no possibility of any
passenger having any of their
body parts caught in the window
or the moon roof or panoramic
moon roof. Also, do not allow chil-
dren to operate the mechanical
key. It is possible for children and
other passengers to get caught in
the power window or the moon
roof or panoramic moon roof.
Starting the hybrid sys-
tem

6778-2. Steps to take in an emergency
8
When trouble arises
“LOW” line
5 Add coolant if necessary.
Water can be us ed in an emer-
gency if engine coolant is unavail-
able.
If water was added in an emer-
gency, have the vehicle inspected
at your Toyota dealer as soon as
possible.
6 Start the hybrid system and
turn the air conditioning sys-
tem on to check that the radi-
ator cooling fan operates and
to check for coolant leaks
from the radiator or hoses.
The fan operates when the air con-
ditioning system is turned on imme-
diately after a cold start. Confirm
that the fan is op erating by check-
ing the fan sound and air flow. If it is
difficult to check th ese, turn the air
conditioning system on and off
repeatedly. (The f an may not oper-
ate in freezing temperatures.)
7 If the fan is not operating:
Stop the hybrid system
immediately and contact your
Toyota dealer.
If the fan is operating:
Have the vehicle inspected at
the nearest Toyota dealer.
8 Check if “Engine Coolant
Temp High Stop in a Safe
Place See Owner’s Manual” is shown on the multi-infor-
mation display.
If the message does not disappear:
Stop the hybrid system and contact
your Toyota dealer.
If the message is not displayed:
Have the vehicle inspected at the
nearest Toyota dealer.
■If “Hybrid System Over-
heated Output Power
Reduced” is shown on the
multi-information display
1 Stop the vehicle in a safe
place.
2 Stop the hybrid system and
carefully lift the hood.
3 After the hybrid system has
cooled down, inspect the
hoses and radiator core (radi-
ator) for any leaks.
Radiator
Cooling fan
If a large amount of coolant leaks,
immediately contact your Toyota
dealer.
4The coolant level is satisfac-
tory if it is between the
C
A
B

6788-2. Steps to take in an emergency
“FULL” and “LOW” lines on
the reservoir.
Reservoir
“FULL” line
“LOW” line
5 Add coolant if necessary.
Water can be us ed in an emer-
gency if power control unit coolant
is unavailable.
If water was added in an emer-
gency, have the vehicle inspected
at your Toyota dealer as soon as
possible.
6 After stopping the hybrid sys-
tem and waiting for 5 minutes
or more, start the hybrid sys-
tem again and check for the
multi-information display.
If the message does not disappear:
Stop the hybrid system and contact
your Toyota dealer.
If the message is not displayed:
The hybrid system temperature has dropped and the vehicle may be
driven normally.
However, if the message appears
again frequently, contact your
Toyota dealer.
A
B
C
WARNING
■When inspecting under the
hood of your vehicle
Observe the following precau-
tions.
Failure to do so may result in seri-
ous injury such as burns.
●If steam is seen coming from
under the hood, do not open the
hood until the steam has sub-
sided. The engine compart-
ment may be very hot.
●After the hybrid system has
been turned off , check that the
“READY” indicator is off.
When the hybrid system is oper-
ating, the gasoline engine may
automatically start, or the cool-
ing fan may suddenly operate
even if the gasoline engine
stops. Do not touch or approach
rotating parts such as the fan,
which may lead to fingers or
clothing (especially a tie, a scarf
or a muffler) getting caught,
resulting in serious injury.
●Do not loosen the coolant reser-
voir cap while the hybrid system
and radiator are hot.
High temperature steam or
coolant could spray out.
NOTICE
■When adding engine/power
control unit coolant
Add coolant slowly after the
hybrid system has cooled down
sufficiently. Adding cool coolant to
a hot hybrid system too quickly
can cause damage to the hybrid
system.

6798-2. Steps to take in an emergency
8
When trouble arises
1Stop the hybrid system. Set
the parking brake and shift
the shift lever to P.
2 Remove the mud, snow or
sand from around the stuck
tire.
3 Place wood, stones or some
other material to help provide
traction under the tires.
4 Restart the hybrid system
5 Shift the shift lever to D or R
and release the parking
brake. Then, while exercising
caution, depress the acceler-
ator pedal.
■When it is difficult to free the
vehicle
Press to turn off TRAC.
(  P.370)
NOTICE
■To prevent damage to the
cooling system
Observe the following precau-
tions:
●Avoid contaminating the coolant
with foreign matter (such as
sand or dust, etc.).
●Do not use any coolant additive.
If the vehicle becomes
stuck
Carry out the following pro-
cedures if the tires spin or
the vehicle becomes stuck
in mud, dirt or snow:
Recovering procedure

733What to do if... (Troubleshooting)
switch while firmly depress-
ing the brake pedal?
(P.212)
 Is the shift lever in P?
( P.212)
 Is the electronic key any-
where detectable inside the
vehicle? ( P.147)
 Is the steering wheel
unlocked? ( P.213)
 Is the electronic key battery
weak or depleted?
In this case, the hybrid sys-
tem can be started in a tem-
porary way. ( P.671)
 Is the 12-volt battery dis-
charged? ( P.672)
 Is the power switch in ON?
If you cannot release the shift
lever by depressing the brake
pedal with the power switch in
ON ( P.221)
 Vehicles without smart key
system:
It is locked to prevent theft of
the vehicle if the key is
removed from the power
switch. ( P.210)
 Vehicles with smart key sys- tem:
It is locked automatically to
prevent theft of the vehicle.
(
P.213)
 Is the window lock switch
pressed?
The power window except for
the one at the driver’s seat
cannot be operated if the win-
dow lock switch is pressed.
( P.178)
 The auto power off function
will be operated if the vehicle
is left in ACC or ON (the
hybrid system is not operat-
ing) for a period of time.
( P.216)
 The seat belt reminder light is
flashing
Are the driver and the passengers
wearing the seat belts? ( 
P.649,
650
)
 The parking brake indicator is
on
Is the parking br ake released?
( 
P.224)
The shift lever cannot be
shifted from P even if you
depress the brake pedal
The steering wheel can-
not be turned after the
hybrid system is stopped
The windows do not open
or close by operating the
power window switches
The power switch is
turned off automatically
(vehicles with smart key
system)
A warning buzzer sounds
during driving

734What to do if... (Troubleshooting)
Depending on the situation,
other types of warning buzzer
may also sound. (P.642, 654)
 Did anyone inside the vehicle
open a door during setting the
alarm?
The sensor detects it and the
alarm sounds. ( P.84)
To stop the alarm, turn the power
switch to ON or start the hybrid sys-
tem.
 Is the message displayed on
the multi-information display?
Check the message on the
multi-information display.
( P.654)
 When a warning light turns on
or a warning message is dis-
played, refer to P.642, 654.
 Stop the vehicle in a safe place and replace the flat tire
with the spare tire. (
P.658)
 Try the procedure for when
the vehicle becomes stuck in
mud, dirt, or snow. ( P.680)
An alarm is activated and
the horn sounds (if
equipped)
A warning buzzer sounds
when leaving the vehicle
A warning light turns on
or a warning message is
displayed
When a problem has
occurred
If you have a flat tire
The vehicle becomes
stuck

Alphabetical Index739
Jam protection function ........ 183
Operation ............................. 182
Emergency, in case of If a warning buzzer sounds .. 642
If a warning light turns on ..... 642
If a warning message is dis-played................................. 654
If the 12-volt battery is dis- charged .............................. 672
If the electronic key does not operate properly ................. 670
If the fuel filler door cannot be opened ............................... 669
If the hybrid sy stem will not start
........................................... 667
If the vehicle is trapped in rising water .................................. 636
If you have a flat tire ............. 658
If you lose your keys ............ 668
If you think something is wrong ........................................... 641
If your vehicle becomes stuck ........................................... 680
If your vehicle has to be stopped in an emergency................. 635
If your vehicle needs to be towed ........................................... 637
If your vehicle overheats ...... 677
Emergency flashers ............... 634
Energy monitor ....................... 113
Engine Compartment ....................... 582
Hood..................................... 579
Identification number ............ 685
Engine coolant Capacity ............................... 688
Checking .............................. 584
Preparing and c hecking before
winter.................................. 378
Warning light ........................ 643
Engine coolant temperature gauge................................. 94, 98 Engine oil
Capacity ...............................686
Checking ..............................582
Preparing and checking before winter ..................................378
Warning light ........................643
Enhanced Vehicle Stability Con- trol (Enhanced VSC ) .............369
Enhanced VSC (Enhanced Vehi- cle Stability Control).............369
Entering letters and numbers/list screen operation...................397Entering letters and numbers397
List screen ............................398
EPS (Electric Po wer Steering)
Function................................370
Warning light ........................644
Establishing an Android Auto connection .......... ..................420
Establishing an Apple CarPlay connection .......... ..................419
EV drive mode.........................217
Event data recorder (EDR) .......10
EV indicator...............................73
F
Flat tire.....................................658 Tire pressure warning system...........................................593
Floor mats .................................28
Fluid Brake ............................586, 689
Hybrid transmission ..............689
Rear differential ....................689
Washer .................................587
FM ............................................437
Fog lights Replacing light bulbs ............624
Switch ...................................235
Wattage ................................692
Footwell lights ........................534
Front passenger’s seat belt