2021 TOYOTA RAV4 HYBRID battery

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Pictorial indexSearch by illustration
For safety
and securityMake sure to read through them
(Main topics: Child seat, theft deterrent system)
Vehicle status
information and
indicatorsReading driving-related information
(Main topics: Meters, multi-information display)
Before driving
Opening and closing the doors and windows,
adjustment before driving
(Main topics: Keys, doors, seats)
Driving
Operations and advice which are necessary for
driving
(Main topics: Starting hybrid system, refueling)
AudioOperating the Audio
(Main topics: Audio/visual, phone, Connected Services)
Interior featuresUsage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance
and careCaring for your vehicle and maintenance
procedures
(Main topics: Interior and exterior, light bulbs)
When trouble
arisesWhat to do in case of malfunction and emergency
(Main topics: 12-volt battery discharge, flat tire)
Vehicle
specificationsVehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
For ownersReporting safety defects for U.S. owners, and seat
belt and SRS airbag instructions for Canadian
owners
IndexSearch by symptom
Search alphabetically

5TABLE OF CONTENTS
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6
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5-16.What to do if... (Bluetooth
®)
Troubleshooting ............ 505
5-17.Connected Services over- view
Connected Services ...... 509
Type A: Function achieved by using a smartphone or DCM.................................... 510
Type B: Function achieved by using DCM and the system
.................................... 512
Type C: Function achieved by using DCM.............. 513
Type D: Function achieved by using DCM and a smart-
phone .......................... 516
5-18.Connected Services opera- tion
Toyota Apps .................. 518
5-19.Setup Toyota Apps settings .... 522
6-1. Using the air conditioning
system and defogger
Automatic air conditioning system ......................... 524
Heated steering wheel/seat heaters/seat ventilators 531
6-2. Using the interior lights Interior lights list ............ 534
6-3. Using the storage features List of storage features . 537
Luggage compartment fea- tures ............................ 5416-4. Using the other interior fea-
tures
Other interior features ... 546
Garage door opener ...... 557
7-1. Maintenance and care Cleaning and protecting the vehicle exterior ............ 566
Cleaning and protecting the vehicle interior ............. 569
7-2. Maintenance Maintenance requirements.................................... 572
General maintenance .... 573
Emission inspection and maintenance (I/M) programs
.................................... 576
7-3. Do-it-yourself maintenance Do-it-yourself service precau-tions ............................. 577
Hood .............................. 579
Positioning a floor jack .. 580
Engine compartment ..... 582
12-volt battery................ 588
Tires .............................. 590
Tire inflation pressure .... 605
Wheels .......................... 607
Air conditioning filter ...... 609
Cleaning the hybrid battery (traction battery) air intake
vent and filter ............... 611
Wiper insert replacement .................................... 615
Wireless remote control/elec- tronic key battery ......... 618
6Interior features
7Maintenance and care

6TABLE OF CONTENTS
Checking and replacing fuses.................................... 621
Light bulbs..................... 624
8-1. Essential information Emergency flashers ...... 634
If your vehicle has to be stopped in an emergency.................................... 635
If the vehicle is trapped in ris- ing water...................... 636
8-2. Steps to take in an emer- gency
If your vehicle needs to be towed........................... 637
If you think something is wrong .......................... 641
If a warning light turns on or a warning buzzer sounds 642
If a warning message is dis- played.......................... 654
If you have a flat tire...... 658
If the hybrid system will not start ............................. 667
If you lose your keys ..... 668
If the fuel filler door cannot be opened ........................ 669
If the electronic key does not operate properly (vehicles
with smart key system) 670
If the 12-volt battery is dis- charged ....................... 672
If your vehicle overheats 677
If the vehicle becomes stuck .................................... 6809-1. Specifications
Maintenance data (fuel, oil level, etc.) .................... 684
Fuel information............. 694
Tire information ............. 696
9-2. Customization Customizable features... 706
9-3. Initialization Items to initialize ............ 718
10-1.For owners Reporting safet y defects for
U.S. owners ................. 720
Seat belt instructions for Canadian owners (in
French) ........................ 721
SRS airbag instructions for Canadian owners (in
French) ........................ 722
What to do if... (Trouble- shooting) ..................... 732
Alphabetical Index ........ 735
8When trouble arises
9Vehicle specifications
10For owners
Index

9
Toyota Safety Sense 2.0
 Anti-lock brake system
 SRS airbag system
 Seat belt pretensioner system
Be sure to check with your
Toyota dealer for precautionary
measures or special instructions
regarding installation of a mobile
two-way radio system.
High voltage parts and cables
on the hybrid vehicles emit
approximately the same amount
of electromagnetic waves as the
conventional gasoline powered
vehicles or home electronic
appliances despite of their elec-
tromagnetic shielding.
Unwanted noise may occur in
the reception of the mobile two-
way radio.
The vehicle is equipped with
sophisticated computers that will
record certain data, such as:
• Engine speed/ Electric motor speed (traction motor speed)
• Accelerator status
• Brake status
• Vehicle speed
• Operation status of the driving assist systems
• Images from the cameras Your vehicle is equipped with
cameras. Contact your
Toyota dealer for the location
of recording cameras. • Hybrid battery (traction bat-
tery) status
The recorded data varies
according to the vehicle grade
level and options with which it is
equipped.
These computers do not record
conversations or sounds, and
only record images outside of
the vehicle in certain situations.
 Data Transmission
Your vehicle may transmit the data
recorded in these computers to
Toyota without notification to you.
Data usage
Toyota may use the data recorded
in this computer to diagnose mal-
functions, conduct research and
development, and improve quality.
Toyota will not disclose the
recorded data to a third party
except:
• With the consen t of the vehicle
owner or with the consent of the
lessee if the vehicle is leased
• In response to an official request by the police, a court of law or a
government agency
• For use by Toyota in a lawsuit
• For research purposes where the data is not tied to a specific vehi-
cle or vehicle owner
 Recorded image information
can be erased by your Toyota
dealer.
The image recording function can
be disabled. However, if the func-
tion is disabled, data from when the
system operates will not be avail-
Vehicle data recording

721-4. Hybrid system
1-4.Hybrid system
The illustration is an example for explanation and may differ from the actual
item.
Gasoline engine
Front electric motor (traction motor)
Rear electric motor (traction motor)
■When stopped/during start
off
The gasoline engine stops
*
when the vehicle is stopped.
During start off, the electric
motor (traction motor) drives the
vehicle. At slow speeds or when traveling down a gentle slope,
the engine is stopped
* and the
electric motor (traction motor) is
used.
When the shift lever is in N, the
hybrid battery (traction battery)
is not being charged.
Hybrid system features
Your vehicle is a hybrid vehicle. It has characteristics differ ent
from conventional vehicles. Be sure you are closely familiar
with the characteristics of your vehicle, and operate it with
care.
The hybrid system combines the use of a gasoline engine and
an electric motor (traction motor) according to driving condi-
tions, improving fuel efficiency and reducing exhaust emis-
sions.
System components
A
B
C

731-4. Hybrid system
1
For safety and security
*: When the hybrid battery (traction battery) requires charging or the
engine is warming up, etc., the
gasoline engine will not automati-
cally stop. ( P.73)
■During normal driving
The gasoline engine is predomi-
nantly used. The electric motor
(traction motor) charges the
hybrid battery (traction battery)
as necessary.
■When accelerating sharply
When the accelerator pedal is
depressed heavily, the power of
the hybrid battery (traction bat-
tery) is added to that of the gas-
oline engine via the electric
motor (traction motor).
■When braking (regenera-
tive braking)
The wheels operate the electric
motor (traction motor) as a
power generator, and the hybrid
battery (traction battery) is
charged.
■Regenerative braking
In the following si tuations, kinetic
energy is converted to electric
energy and deceleration force can
be obtained in conjunction with the
recharging of the hybrid battery
(traction battery).
●The accelerator pedal is released
while driving with the shift lever in
D or S.
●The brake pedal is depressed
while driving with the shift lever in
D or S.
■EV indicator
The EV indicator comes on when the vehicle is driven using only the
electric motor (traction motor) or the
gasoline engine is stopped.
The on/off operation of the EV indi-
cator can be changed. (
P.109)
■Conditions in which the gaso-
line engine may not stop
The gasoline engine starts and
stops automatically. However, it
may not stop automatically in the
following conditions
*:
●During gasoline engine warm-up
●During hybrid battery (traction bat-
tery) charging
●When the temperature of the
hybrid battery (traction battery) is
high or low
●When the heater is switched on
*: Depending on the circumstances, the gasoline engine may also not
stop automatically in other situa-
tions.
■Charging the hybrid battery
(traction battery)
As the gasoline engine charges the
hybrid battery (trac tion battery), the
battery does not need to be charged
from an outside source. However, if
the vehicle is left parked for a long
time the hybrid battery (traction bat-
tery) will slowly dis charge. For this
reason, be sure to drive the vehicle
at least once every few months for
at least 30 minutes or 10 miles (16
km). If the hybrid battery (traction
battery) becomes fully discharged
and you are unabl e to start the
hybrid system, contact your Toyota
dealer.

741-4. Hybrid system
■Charging the 12-volt battery
 P.674
■After the 12-volt battery has dis-
charged or when the terminal
has been removed and installed
during replace, etc.
The gasoline engine may not stop
even if the vehicle is being driven by
the hybrid battery (traction battery).
If this continues for a few days, con-
tact your To yota dealer.
■Sounds and vibrations specific
to a hybrid vehicle
There may be no engine sound or
vibration even though the vehicle is
able to move with the “READY” indi-
cator is illuminate d. For safety,
make sure to shift the shift lever to P
and apply the parking brake when
parked.
The following sounds or vibrations
may occur when the hybrid system
is operating and are not a malfunc-
tion:
●Motor sounds may be heard from
the engine compartment.
●Sounds may be heard from the
hybrid battery (traction battery)
under the rear seats when the
hybrid system starts or stops.
●Relay operating sounds such as a
snap or soft clank will be emitted
from the hybrid battery (traction
battery), under the rear seats,
when the hybrid system is started
or stopped.
●Sounds from the hybrid system
may be heard when the back door
is open.
●Sounds may be heard from the
transmission when the gasoline
engine starts or stops, when driv-
ing at low speeds, or during idling.
●Engine sounds may be heard
when accelerating sharply.
●Sounds may be heard due to
regenerative braking when the
brake pedal is dep ressed or as
the accelerator pedal is released.
●Vibration may be felt when the
gasoline engine starts or stops.
●Cooling fan sounds may be heard
from the air intake vent under the
rear seat.
■Maintenance, repair, recycling,
and disposal
Contact your Toyota dealer regard-
ing maintenance, repair, recycling
and disposal. Do n ot dispose of the
vehicle yourself.
When driving with the gasoline
engine stopped, a sound, which
changes in accordance with the
driving speed, will be played in
order to warn people nearby of
the vehicle’s approach. The
sound will stop when the vehicle
speed exceeds approximately
22 mph (35 km/h).
■Vehicle proximity notification
system
In the following ca ses, the vehicle
proximity notification system may be
difficult for surrounding people to
hear.
●In very noisy areas
●In the wind or the rain
Also, as the vehicle proximity notifi-
cation system is installed on the
front of the vehicle, it may be more
difficult to hear fro m the rear of the
vehicle compared to the front.
■If “Proximity Notification Sys-
tem Malfunction Visit Your
Dealer” is displayed on the
multi-information display
The system may be malfunctioning.
Have the vehicle inspected by your
Toyota dealer.
Vehicle proximity notifica-
tion system

751-4. Hybrid system
1
For safety and security
*: This function can only be used in
the mainland U.S.A. It cannot be
used in other states and territo-
ries, including Alaska and Hawaii.
This system operates based on
the driving situation and traffic
information to enhance fuel
economy.
For details about Predictive effi-
cient drive, refer to “NAVIGA-
TION AND MULTIMEDIA
SYSTEM OWNER’S MANUAL”.
■Predictive deceleration sup-
port
 When the vehicle approaches
to predictive deceleration sup-
port points registered in the
navigation system, the “Refer-
ence operation range” ( ) of
the ECO Accelerator Guid-
ance ( P.105) on the multi-
information display will be
turned off to encourage the
driver to reduce excessive
acceleration.
 The engine braking force will be increased according to the
driving conditions to more effi-
ciently charge the hybrid bat-
tery (traction battery) after the
accelerator pedal is released.
■Predictive SOC control
The following types of control
are performed based on data
such as road and traffic informa-
tion during route guidance by
the navigation system to help
ensure that the vehicle effi-
ciently uses electricity.
 When there is a long downhill
slope along the route, the sys-
tem reduces the hybrid bat-
tery (traction battery) level
before reaching the slope to
help ensure charging capacity
for regenerative braking while
traveling downhill.
 When traffic congestion is
predicted along the route, the
system helps ensure a certain
battery level before reaching
congested roads to reduce
the frequency of starting the
engine to charge the hybrid
battery (traction battery) due
to low battery levels.
Predictive efficient drive
(vehicles with navigation
system)
*
A