2021 TOYOTA PROACE VERSO EV Owners Manual

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Practical information
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Topping up the engine oil level
For the location of the engine oil filler cap, please refer to the corresponding engine compartment illustration.► Add oil in small quantities, avoiding any spills on engine components (risk of fire).► Wait a few minutes before checking the level again using the dipstick.► Top up the level if necessary.► After checking the level, carefully screw the oil filler cap back on and replace the dipstick in its tube.
NOTIC E
The oil level indication displayed on the instrument panel when the ignition is switched on is not valid for 30 minutes following an addition of oil.
Brake fluid
The level of this fluid should be close to the "MAX" mark. If not, check the brake pad wear.To know how often the brake fluid should be replaced, refer to the manufacturer's servicing schedule.
WARNI NG
If topping up, clean the cap before replacing it. Use only DOT4 brake fluid from a sealed canister.
Power steering fluid
The level of this fluid should be close to the "MAX" mark. Check it, with the vehicle parked on level ground and with the engine cold, by reading the level on the filler neck.
Engine coolant
(Diesel)
It is normal to top up this fluid between two services.The check and top-up must only be done with the engine cold.A level of coolant that is too low risks causing major damage to the engine; the coolant level must be close to the "MAX" mark without ever
going above it.If the level is close to or below the "MIN" mark, it is essential to top it up.When the engine is hot, the temperature of the coolant is regulated by the fan.As the cooling system is pressurised, wait at least one hour after switching off the engine before carrying out any work.In order to avoid the risk of scalding if you need to top up in an emergency, wrap a cloth around
the cap and unscrew the cap by two turns to allow the pressure to drop.Once the pressure has dropped, remove the cap and top up to the required level.
(Electric)
WARNI NG
Do not top up the coolant.
If the level is close to or below the "MIN" mark, it is essential to contact any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
Screenwash fluid
Top up to the required level when necessary.
Fluid specification
The fluid must be topped up with a ready-to-use mixture.In winter (temperatures below zero), a liquid
containing an agent to prevent freezing must be used which is appropriate for the prevailing conditions, in order to protect the elements of the system (pump, tank, ducts, jets, etc.).

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WARNI NG
Filling with pure water is prohibited under all circumstances (risk of freezing, limestone deposits, etc.).
Diesel fuel additive (Diesel
with particle filter)
or On reaching the minimum level in the particle filter additive tank, this warning lamp comes on fixed, accompanied by an audible warning and a message warning that the additive level is too low.
Topping up
The topping up of this additive must be carried out quickly.Go to any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
AdBlue (Diesel engines)
An alert is triggered when the reserve level is reached.For more information on the Indicators and in particular the AdBlue range indicators, refer to the corresponding section.To avoid the vehicle being immobilised in accordance with regulations, you must top up the AdBlue tank.
For more information on AdBlue, and in particular the supply of AdBlue, refer to the corresponding section.
Checks
Unless otherwise indicated, check these components in accordance with the manufacturer's service schedule and according to your engine.Otherwise, have them checked by any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
WARNI NG
Only use products recommended by TOYOTA or products of equivalent quality and specification.In order to optimise the operation of components as important as those in the braking system, TOYOTA selects and offers very specific products.
12 V battery
The battery does not require any maintenance.However, check regularly that the terminals are correctly tightened (versions without quick release terminals) and that the connections are clean.
NOTIC E
For more information on the precautions to take before any work on the 12 V battery, refer to the corresponding section.
WARNI NG
Versions equipped with Stop & Start are fitted with a 12 V lead-acid battery of specific technology and specification.Its replacement should be carried out only by any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
Passenger compartment
filter
Depending on the environment and the use of the vehicle (e.g. dusty atmosphere, city driving), change it twice as often, if necessary.
NOTIC E
A clogged passenger compartment filter can adversely affect air conditioning system performance and generate undesirable odours.

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Air filter
Depending on the environment and the use of the vehicle (e.g. dusty atmosphere, city driving), change it twice as often, if necessary.
Oil filter
Change the oil filter each time the engine oil is changed.
Particle filter (Diesel)
The start of clogging of the particle filter is indicated by the temporary lighting of this warning lamp, accompanied by an alert message.As soon as the traffic conditions permit, regenerate the filter by driving at a speed of at least 60 km/h (37 mph) until the warning lamp goes off.
NOTIC E
If the warning lamp stays on, this indicates a low Diesel additive level.For more information on Checking levels, refer to the corresponding section.
NOTIC E
Following prolonged operation of the vehicle at very low speed or at idle, you may, in exceptional circumstances, notice the emission of water vapour at the exhaust while accelerating. This has no impact on the vehicle’s behaviour or the environment.
NOTIC E
New vehicleDuring the first few particle filter regeneration operations, you may notice a "burning" smell. This is perfectly normal.
Manual gearbox
The gearbox does not require any maintenance (no oil change).
Automatic gearbox
The gearbox does not require any maintenance (no oil change).
Drive selector (Electric)
The drive selector does not require any maintenance.
Manual parking brake
If you notice excessive brake lever travel or decreased effectiveness, the parking
brake must be adjusted, even between two services.This system must be checked by any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
Electric parking brake
This system does not require any routine servicing. However, in the event of a problem, do not hesitate to have the system checked by a TOYOTA dealer or a qualified workshop.
NOTIC E
For more information on the Electric parking brake, refer to the corresponding section.
Brake pads
Brake wear depends on the style of driving, particularly in the case of vehicles used in town, over short distances. It may be necessary to have the condition of the brakes checked, even between vehicle services.Unless there is a leak in the circuit, a drop in the brake fluid level indicates that the brake pads are worn.

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NOTIC E
After washing the vehicle, moisture, or in wintry conditions, ice can form on the brake discs and pads: braking efficiency may be reduced. Gently dab the brakes to dry and defrost them.
Brake disc/drum wear
For any information on checking brake disc/drum wear, contact any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
Wheels and tyres
The inflation pressure of all tyres, including the spare wheel, must be checked on "cold” tyres.The pressures indicated on the tyre pressure label are valid for "cold" tyres. If you have driven for more than 10 minutes or more than 10 km (6 miles) at over 50 km/h (31 mph), add 0.3 bar
(30 kPa) to the values indicated on the label.
WARNI NG
Under-inflation increases fuel consumption. Non-compliant tyre pressure causes premature wear on tyres and has an adverse effect on the vehicle's road holding - risk of an accident!
Driving with worn or damaged tyres reduces the braking and road holding performance of the vehicle. It is recommended to regularly check the condition of the tyres (tread and sidewalls) and wheel rims as well as the presence of the valves.When the wear indicators no longer appear set back from the tread, the depth of the grooves is less than 1.6 mm; it is imperative to replace the tyres.Using different size wheels and tyres from those specified can affect the lifetime of tyres, wheel rotation, ground clearance, the speedometer reading and have an adverse effect on road holding.Fitting different tyres on the front and rear axles can cause the VSC to mistime.Always mark the direction of rotation on the tyres that will be stored when fitting winter or summer tyres. Store them in a cool, dry place and away from direct exposure to the sun's rays.Winter or 4-seasons tyres can be identified by this symbol on their sidewalls.
Shock absorbers
It is not easy for drivers to detect when shock absorbers are worn. Nevertheless, the shock absorbers have a major impact on road holding and braking performance.For your safety and driving comfort, it is important to have them regularly checked by any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
Timing and accessory kits
The timing and accessory kits are used from the time the engine is started until it is switched off. It is normal for them to wear over time.A faulty timing or accessory kit can damage the engine, rendering it unusable. Observe the recommended replacement frequency, stated in distance travelled or time elapsed, whichever is reached first.

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AdBlue® (Diesel engines)
To respect the environment and ensure compliance with the Euro 6 standard, without adversely affecting the performance or fuel consumption of its Diesel engines, TOYOTA has taken the decision to equip its vehicles with a system that associates SCR (Selective Catalytic Reduction) with a Diesel particle filter (DPF) for the treatment of exhaust gases.
SCR system
Using a liquid called AdBlue® that contains urea, a catalytic converter turns up to 85% of the nitrogen oxides (NOx) into nitrogen and water, which are harmless to health and the environment.The AdBlue® is contained in a special tank holding about 20 litres.Its capacity allows a driving range of approximately 3,000 miles (5,000 km) (which may vary considerably depending on your driving style and the vehicle). An alert system
is automatically triggered when the remaining range reaches 1,500 miles (2,400 km), i.e. once the reserve level has been reached.Several alerts are triggered successively during the remaining 1,500 miles (2,400 km) until the tank is empty and the vehicle is immobilised.If the estimated distance travelled by the vehicle between two services is greater than 3,000 miles (5,000 km), it will be necessary to top up the AdBlue.
NOTIC E
For more information on the Warning and indicator lamps and the associated alerts, or the Indicators, please refer to the corresponding sections.
WARNI NG
Once the AdBlue® tank is empty, a device
required by law prevents the engine from being restarted.If the SCR system is faulty, the level of emissions from the vehicle will no longer meet the Euro 6 standard and the vehicle starts polluting the environment.In the event of a confirmed SCR system malfunction, it is essential to visit any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer. After 685 miles (1,100 km), a device is automatically activated to prevent the engine from starting.In both cases, a range indicator indicates the distance that can be travelled before the vehicle is stopped.
NOTIC E
Freezing of the AdBlue®
AdBlue® freezes at temperatures below around -11°C.The SCR system includes a heater for the AdBlue® tank, allowing you to continue driving in very cold conditions.
Supply of AdBlue®
It is recommended that the AdBlue® be topped up as soon as the first alert is issued indicating that the reserve level has been reached.
WARNI NG
For the correct operation of the SCR system:– Use only AdBlue® fluid that meets the ISO 22241 standard.– Never transfer AdBlue® to another container as it would lose its purity.– Never dilute AdBlue® with water.
You can obtain AdBlue® from any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer, as well as service stations equipped with AdBlue® pumps specially designed for passenger vehicles.

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WARNI NG
Never top up from an AdBlue® dispenser reserved for heavy goods vehicles.
Storage recommendations
AdBlue® freezes at about -11°C and deteriorates above +25°C. Containers should be stored in a cool area and protected from direct sunlight.Under these conditions, the fluid can be kept for at least a year.If the fluid has frozen, it can be used once it has completely thawed out in the ambient air.
WARNI NG
Never store AdBlue® containers in your vehicle.
Precautions for use
AdBlue® is a urea-based solution. This fluid is non-flammable, colourless and odourless (when kept in a cool place).In the event of contact with the skin, wash the affected area with soap and running water. In the event of contact with the eyes, immediately rinse the eyes with large amounts of water or with an eye wash solution for at least 15 minutes. Seek medical attention if you feel a persistent burning sensation or irritation.
If swallowed, immediately wash out the mouth with clean water and then drink plenty of water.In certain conditions (high temperature, for example), the risk of release of ammonia cannot be excluded: do not inhale the fluid. Ammonia vapours have an irritant effect on mucous membranes (eyes, nose and throat).
WARNI NG
Store AdBlue® out of the reach of children, in
its original container.
Procedure
Before starting the top-up procedure, ensure that the vehicle is parked on a flat and level surface.In wintry conditions, ensure that the temperature of the vehicle is above -11 °C. Otherwise the AdBlue® may be frozen and so cannot be poured into its tank. Park the vehicle in a warmer area for a few hours to allow the top-up to be carried out.
WARNI NG
Never put the AdBlue® into the Diesel fuel tank.
WARNI NG
If any AdBlue® is splashed, or if there are any spillages on the bodywork, rinse immediately with cold water or wipe with a damp cloth.If the fluid has crystallised, clean it off using a sponge and hot water.
WARNI NG
Important: in the event of a top-up after a breakdown because of a lack of AdBlue, it is essential to wait around 5 minutes before switching on the ignition, without opening the driver’s door, unlocking the vehicle, inserting the key into the ignition switch, or bringing the key for the "Smart Entry & Start" system into the passenger compartment.Switch on the ignition, then wait for 10 seconds before starting the engine.
► Switch off the ignition and remove the key from the switch to switch off the engine.or► With Smart Entry & Start, press the "START/STOP" button to switch off the engine.

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Accessing the AdBlue® tank

► To access the AdBlue® tank, open the front left-hand door.
► From below, pull the black cover.
► Turn the blue cap a 6th of a turn anti-clockwise.► Release the cap upwards.► With a container of AdBlue®: after checking the expiry date, read the instructions on the label carefully before pouring the contents of the container into the vehicle's AdBlue tank.► With an AdBlue® pump: insert the nozzle and fill the tank until the nozzle automatically cuts out.► After filling, perform the same sequence of operations in reverse order.

► Refit the black cover, starting at the top.
WARNI NG
In order not to overfill the AdBlue® tank:– Add between 10 and 13 litres using AdBlue® containers.– Stop after the nozzle’s first automatic cut-out, if you are refilling at a service station.The system only registers AdBlue® top-ups of 5 litres or more.
WARNI NG
If the AdBlue® tank is completely empty – which is confirmed by the message "Top up AdBlue: Starting impossible" – it is essential to add at least 5 litres.
Free-wheeling
In certain situations, you must allow the vehicle to free-wheel (while being towed, on a rolling road, in an automatic car wash, or being transported by rail or sea freight, etc.).The procedure varies according to the type of gearbox and parking brake.
With manual or automatic
gearbox and manual parking
brake /
To release them
► With the vehicle stationary and engine running, depress the brake pedal.► With a manual gearbox, place the gear lever into neutral.► With an automatic gearbox, place the gear selector to mode N.
► Release the parking brake.► Release the brake pedal, then switch off the ignition.

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With a manual gearbox and
electric parking brake /
To release them
► With the engine running and while depressing the brake pedal, move the gear selector to the neutral position.► While depressing the brake pedal, switch off the ignition.► Release the brake pedal, then switch on the ignition again.► While depressing the brake pedal, press the control lever to release the parking brake.► Release the brake pedal, then switch off the ignition.
Reverting to normal operation
► While depressing the brake pedal, restart the engine.
With an automatic gearbox
and electric parking brake /
To release them
► With the engine running and while depressing the brake pedal, set the gear selector to N.► While depressing the brake pedal, switch off the ignition.
► Release the brake pedal, then switch on the ignition again.► While depressing the brake pedal, press the control lever to release the parking brake.► Release the brake pedal, then switch off the ignition.
Reverting to normal operation
► While depressing the brake pedal, restart the engine.
With drive selector (Electric)
and electric parking brake /
Release procedure
► With the vehicle stationary and the engine running, depress the brake pedal and select mode N.Within 5 seconds:► Depress and hold the brake pedal, then observe this order: switch off the ignition and
move the push selector forwards or backwards.► Release the brake pedal, then switch on the ignition again.► Place your foot on the brake and press the electric parking brake control to release it.► Release the brake pedal, then switch off the ignition.
WARNI NG
A message is displayed on the instrument panel to confirm the unlocking of the wheels for 15 minutes.In Wash mode, a message may appear on the instrument panel to indicate that the audio system cannot be updated.
Reverting to normal operation
► While depressing the brake pedal, restart the engine.
NOTIC E
Smart Entry & StartYou must not depress the brake pedal while switching the ignition on again, then switching it off. If you do, the engine will start, requiring you to restart the procedure.