2021 TOYOTA PRIUS bluetooth

199
3. WHAT TO DO IF...
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PHONE
7
When using the Bluetooth® message function
SymptomLikely causeSolution
Page
Cellular
phoneThis
system
Messages cannot be
viewed.
Message transfer is
not enabled on the
cellular phone.
Enable message trans-
fer on the cellular
phone (approve mes-
sage transfer on the
phone).

Automatic transfer
function on this sys-
tem is set to off.Set automatic transfer
function on this system
to on.
192
New message notifi-
cations are not dis-
played.
Notification of SMS/
MMS/E-mail recep-
tion on this system
is set to off.Set notification of SMS/
MMS/E-mail reception
on this system to on.
192
Automatic message
transfer function is
not enabled on the
cellular phone.Enable automatic
transfer function on the
cellular phone.


200
3. WHAT TO DO IF...
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In other situations
: For details, refer to the owner’s manual that came with the c ellular phone.
SymptomLikely causeSolution
Page
Cellular
phoneThis
system
The Bluetooth® con-
nection status is dis-
played at the top of
the screen each time
the power switch is in
ACCESSORY or ON
mode.
Connection confir-
mation display on
this system is set to
on.To turn off the display,
set connection confir-
mation display on this
system to off.
64
Even though all con-
ceivable measures
have been taken, the
symptom status does
not change.
The cellular phone
is not close enough
to this system.Bring the cellular
phone closer to this
system.

The cellular phone
is the most likely
cause of the symp-
tom.
Turn the cellular phone
off, remove and rein-
stall the battery pack,
and then restart the
cellular phone.

Enable the cellular
phone’s Bluetooth®
connection.

Stop the cellular
phone’s security soft-
ware and close all ap-
plications.

Before using an appli-
cation installed on the
cellular phone, careful-
ly check its source and
how its operation might
affect this system.


281
1. CONNECTED SERVICE OVERVIEW
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Toyota Apps
9
Perform the following actions.
In order to use Toyota mobile application,
the following actions must first be per-
formed:
Register a Bluetooth® phone with the
hands-free system. ( P.51)
1The actions on P.281 need to be per-
formed before Toyota mobile applica-
tions can be downloaded to the
system.
2Once your phone is running the Toyota
mobile application and is connected to
the system, an on-screen pop-up will
be displayed offering to begin down-
loading Toyota mobile applications to
the system. After download has start-
ed, see P.284 for more information.
PREPARATION BEFORE
USING Toyota Apps
SETUP REQUIRED TO USE
Toyota Apps
INFORMATION
● Applications can only be used when the
Toyota mobile application has been
downloaded to your smart phone and
the application is running.
● In order to use applications, it is neces-
sary to run the Toyota mobile application
on your smart phone.
● If an iPhone is connected via Bluetooth
®
and USB at the same time, system
operation may become unstable. For
known phone compatibility information,
refer to http://www.toyota.com/audio-
multimedia/.
1Download the Toyota mobile applica-
tion to your smart phone.
2Open the Toyota mobile application
on your smart phone and follow in-
structions. Bluetooth Pairing is re-
quired.
DOWNLOADING Toyota Mobile
Applications

285
2. CONNECTED SERVICE OPERATION
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Toyota Apps
9
IF A MESSAGE APPEA RS ON THE SCREEN
When problems occur starting up the application player, a messa ge will appear on
the screen. Referring to the table below to identify the proble m, take the suggested
corrective action. The following messages are only a few examples. If a message
other than the following is displayed, follow the instructions displayed on the
screen.
MessageDisplay conditionsCorrective action
“Unable to connect to a
Bluetooth phone. For trouble-
shooting assistance, please
visit the Toyota website or
contact your dealer.”
The cellular phone cannot be
connected.Refer to http://www.toyota.com/audio-
multimedia/ to confirm if the
phone is compatible or not.
“To use services the Toyota
mobile application needs to
be running on your phone”The Toyota mobile applica-
tion cannot be connected to
Bluetooth
® SPP.
Refer to http://
www.toyota.com/audio-
multimedia/ to confirm if the
phone is Bluetooth SPP
compatible. Once confirmed
then activate Toyota mobile
application.
“Communication error Please
try again.”Communication was discon-
nected.After a few moments, retry
the operation.
INFORMATION
● The actual messages displayed on screen may differ from the mes sages in this manual.

294
ALPHABETICAL INDEX
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A
AM/FM radio ............................................. 89Available HD Radio™ Technology ........ 95
Caching a radio program ....................... 92
Overview ............................................... 89
Preset button screen ............................. 91
Radio broadcast data system ................ 94
Selecting a station from the list ............. 92
Troubleshooting guide ........................... 97
Using HD Radio™ Technology ............. 95
Apple CarPlay
®......................................... 68
Establishing an Apple CarPlay connection ......................................... 68
Troubleshooting..................................... 70
Audio remote controls ............................. 119
Audio settings ......................................... 121 Audio settings screen .......................... 121
Audio system ....... ..................................... 81
AUX......................................................... 118 Overview ............................................. 118
B
Basic function...................................... 12, 35
Basic information before operation ........... 36
Basic operation ................................. 82, 204
Bluetooth
® audio ..................................... 113
Connecting a Bluetooth® device ......... 117
Listening to Bluetooth® audio .............. 117
Overview ............................................. 113
Bluetooth
® phone message function ...... 179
Calling the message sender ................ 183
Checking messages ............................ 181
Message inbox screen ........................ 179
Receiving a message .......................... 180
Replying to a message (Quick reply) .................................... 182
C
Calling on the Bluetooth® phone .............170
By call history ......................................171
By contacts list.....................................172
By dial pad ...........................................174
By favorites list ....................................171
By off hook switch................................174
Capacitive touch switches .........................38
Casual speech recognization ..................139
Command list ..........................................140
Connected service ..................................278 Before using the function .....................280
Preparation before using Toyota Apps .....................................281
Connected service operation ..................282
Connected service overview ...................278
Connectivity settings .................................51
Controls overview......................................12
D
Data services settings .............................150 Setting download methods ..................150
Destination search ..................................223
Destination search screen.......................223
Detailed navigation settings ....................261 Screens for navigation settings ...........261
ALPHABETICAL INDEX

296
ALPHABETICAL INDEX
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N
Navigation operation ................................. 26
Navigation system................................ ... 201
O
Operating information ............................. 123
Error messages ................................... 129
File information .................................... 125
iPod ..................................................... 124
Radio ................................................... 123
Terms .................................................. 127
Operation flow: Guiding the route ............. 30
Operation of menu buttons on map screen.................................................... 42
Change the menu buttons ..................... 43
Display/hide the menu buttons .............. 42
Other settings............................................ 72
P
Peripheral monitoring system ................. 151
Phone...................................................... 163
Phone operation (Hands-free system for cellular phones) ................................... 164
Phone settings ........................................ 184 “Contacts/Call History” screen............. 186
“Messaging” screen ............................. 192
“Notifications” screen........................... 193
“Sounds” screen .................................. 185
Q
Quick guide ............................................... 11
Quick reference................... 22, 82, 164, 204Map screen.......................................... 204
Navigation options screen ................... 206
R
Radio operation .........................................89
Rear view monitor system .......................152
Driving precautions ..............................152
Screen description ...............................154
Rear view monitor system precautions ...156 Area displayed on screen ....................156
Differences between the screen and the actual road .................................158
The camera .........................................157
When approaching three-dimensional objects..............................................159
Receiving on the Bluetooth
® phone ........175
Incoming calls ......................................175
Receiving weather information ................148
Displaying weather information ...........148
Registering home ......................................26
Registering preset destinations .................28
Registering/connecting Bluetooth
®
device ....................................................51
Certification............................................55
Profiles...................................................53
Registering a Bluetooth
® audio
player for the first time .......................52
Registering a Bluetooth
® phone
for the first time ..................................51
Route guidance .......................................239
Route guidance screen ...........................239 During freeway driving .........................242
Route overview ....................................241
Screen for route guidance ...................239
Turn list screen ....................................244
Turn-by-turn arrow screen ...................244
When approaching intersection ...........243

297
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S
Screen adjustment .................................... 48
Search operation .................................... 225Searching by address ......................... 227
Searching by address book................. 231
Searching by coordinates.................... 234
Searching by emergency .................... 232
Searching by intersection and freeway ............................................ 232
Searching by map ............................... 234
Searching by point of interest.............. 228
Searching from previous destinations ..................................... 231
Selecting search area ......................... 226
Setting home as destination ................ 226
Setting preset destinations as destination ....................................... 226
Setting Bluetooth
® details ......................... 58
“Bluetooth* Setup” screen ..................... 58
Connecting a Bluetooth
® device ........... 61
Deleting a Bluetooth® device ................ 60
Editing the Bluetooth® device
information ......................................... 63
Registering a Bluetooth
® device ........... 59
“System Settings” screen ...................... 64 Setting home as the destination................ 31
Setup............................... 121, 184, 261, 291
“Setup” screen .......................................... 22
SiriusXM
® Satellite Radio ......................... 98
Displaying the radio ID ........................ 101
How to subscribe to SiriusXM Radio
Services ........................................... 100
If the satellite radio tuner malfunctions..................................... 102
Overview ............................................... 98
Selecting a channel from the list ......... 101
Some basics ..................................... 83, 165 About the contacts in the contact list ... 168
Audio screen adjustment ....................... 87
Registering/connecting a Bluetooth
®
phone ............................................... 166
Selecting an audio source ..................... 84
“Sound Settings” screen ........................ 85
Turning the system on and off ............... 83
USB/AUX port ....................................... 85
Using the phone switch/microphone ... 166
Voice command system .... ............ 88, 167
When selling or disposing of the vehicle.............................................. 169
Starting route guidance ........................... 235 Pausing guidance ................................ 238
Starting route guidance ....................... 235
Steering switches .................................... 119
*: Bluetooth is a registered trademark of Bluetooth SIG, Inc.

298
ALPHABETICAL INDEX
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T
Talking on the Bluetooth® phone ............ 176
Incoming call waiting ........................... 178
Things you should know ......................... 161
If you notice any symptoms ................. 161
Tips for operating the audio system ........ 123
Tips for the navigation system ................ 272
Touch screen gestures ............................. 40
Touch screen operation ............................ 41
Toyota Apps .................................... 277, 282 Fuel application ................................... 289
Linking Toyota Apps and navigation function ............................................ 286
Toyota Apps keyword operation .......... 288
Using Toyota Apps .............................. 282
Toyota Apps settings .............................. 291
Traffic information ................................... 220 Displaying traffic information on the map ....................................... 222
Traffic settings......................................... 265 Auto avoid traffic.................................. 266
My traffic routes ................................... 267
Screen for traffic settings..................... 265
Troubleshooting ...................................... 195
Typical voice guidance prompts.............. 245
U
USB memory ...........................................105 Overview..............................................105
USB audio ...........................................108
USB video............................................108
Useful information ...................................148
V
Vehicle settings .........................................76 Maintenance ..........................................76
Voice command system ..................131, 132 Using the voice command system .......132
Voice command system operation ......133
Voice command system oper ation ..........132
Voice settings ............................................75
Voice settings screen ............................75
W
What to do if... ........................................195