2021 TOYOTA MIRAI air condition

9
W
e realize that your confidence
in the quality and reliability
of our products was a key
factor in your decision to buy a Toyota.
We also know how disruptive the loss
of transportation can be to your daily
routine. That’s why we’re pleased
to offer you the benefits of our
Transportation Assistance Policy.
Under this policy, you are eligible
for transportation assistance if your
Toyota must be kept overnight for
warranty-covered repairs. The policy
applies when your vehicle must be kept
overnight for any of the following reasons:
• The warranty repairs will take longer
than one day to complete.
• The warrantable condition requires extensive diagnosis.
• The parts needed for the warranty
repairs are not readily available and
your vehicle is inoperative or unsafe
to drive. The policy does not apply when warranty
repairs can be completed in one day but

the vehicle must be kept overnight due to
dealer or owner scheduling conflicts.
The Transportation Assistance Policy
applies for the duration of the New Vehicle
Limited Warranty. The policy applies to all
2021 model-year Toyotas sold and
serviced by authorized Toyota dealerships
in the mainland United States and Alaska.
For further details, please consult your
Toyota dealer.
TRANSPORTATION ASSISTANCE
Introduction
INTRODUCTION

10
Important: You must use the Dispute
Settlement Program (or, in California,
the CDSP) before seeking remedies
through a court action pursuant to the
Magnuson-Moss Warranty Act (the
“Act”). However, if you choose to
pursue rights and remedies not created
by the Act, you are not required to use
the Dispute Settlement Program
(CDSP). You may also be required to
use the Dispute Settlement Program or
CDSP before seeking remedies under
the “Lemon Laws” of your state. Please
check this booklet and the appropriate
page of the Owner’s Warranty Rights
Notification booklet for additional
information and the requirements
applicable to your state.
Who Is the Warrantor
The warrantor for these limited warranties
is Toyota Motor Sales, U.S.A., Inc.
(“Toyota”), a California corporation, P.O.
Box 259001, Plano, Texas 75025-9001.
Which Vehicles Are Covered
These warranties apply to all 2021 model-
year Mirai Fuel Cell vehicles distributed
by Toyota that are originally sold by an
authorized Mirai Fuel Cell Toyota dealer
in the United States and normally operated
or touring in the United States, U.S.
territories or Canada. Warranty coverage
is automatically transferred at no cost to
subsequent vehicle owners.
Multiple Warranty Conditions
This booklet contains warranty terms
and conditions that may vary depending
on the part covered. A warranty for specific
parts or systems, such as the Powertrain
Warranty or Fuel Cell System Warranty,
is governed by the coverage set forth in
that warranty as well as the General
Warranty Provisions.
When Warranty Begins
The warranty period begins on the vehicle’s
in-service date, which is the first date the
vehicle is either delivered to an ultimate
purchaser, leased or used as a company
car or demonstrator.
Repairs Made at No Charge
Repairs and adjustments covered by these
warranties are made at no charge for parts
and labor.
Parts Replacement
Any needed parts replacement will be
made using new or remanufactured parts.
The decision whether a part should be
repaired or replaced will be made by the
servicing Toyota dealership and/or Toyota.
Parts scheduled to be replaced as required
maintenance are warranted until their first
replacement only.
Your Warranties in Detail
GENERAL WARRANTY PROVISIONS
WARRANTY

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* Exception of the Hybrid Battery Pack Warranty coverage of 10 years/150,000 miles, whichever occurs first.

WHAT IS COVERED
AND HOW LONG
Basic Warranty
This warranty covers repairs and
adjustments needed to correct defects
in materials or workmanship of any
part supplied by Toyota, subject to the
exceptions indicated under “What
Is Not Covered” on pages 14–15.
Coverage is for 36 months or 36,000 miles,
whichever occurs first, with the exception of
air conditioning recharge, wheel alignment
and wheel balancing, which are covered for 12
months or 12,000 miles, whichever occurs first.
Fuel Cell System Warranty
This warranty covers repairs needed to
correc t defects in materials or workmanship
of the components listed here and supplied
by Toyo t a , subject to the exceptions indicated
under “What Is Not Covered” on pages 14-15 .
The Fuel Cell System Warranty is in effect for
8 years or 100,000 miles from the vehicle’s
in-service date, whichever occurs first for the
following components:
• Fuel cell air compressor
•
F
uel cell boost converter
•

F
uel cell ECU
•

F
uel cell hydrogen tanks
•

F
uel cell power control unit (PCU)
•

F
uel cell stack
•

H
ybrid battery ECU (battery voltage sensor)
•

H
ybrid battery pack*
•

Hybrid contro l module (power management
control module)
•

H
ydrogen fueling ECU


Powertrain Warranty
This warranty covers repairs needed to
correct defects in materials or workmanship
of any component listed below and in the

next column and supplied by Toyota, subject
to the exceptions indicated under “What Is
Not Covered” on pages 14–15.
Coverage is for 60 months or 60,000 miles,
whichever occurs first.
Transaxle and Mounts
Case and all internal parts, transaxle mounts,
seals and gaskets
.
Front-Wheel-Drive Systems
Axle shaft, hub, bearings, seals and gaskets.
Restraint Systems Warranty
This warranty covers repairs needed to
correct defects in materials or workmanship
of any seatbelt or airbag system supplied by
Toyota, subject to the exceptions indicated
under “What Is Not Covered” on pages 14–15.
Coverage is for 60 months or 60,000 miles,
whichever occurs first.
For vehicles sold and registered in the
state of Kansas, the warranty for seatbelts
and related components is 10 years,
regardless of mileage.
NEW VEHICLE LIMITED WARRANTY
Your Warranties in Detail
WARRANTY

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Corrosion Perforation Warranty
This warranty covers repair or replacement
of any original body panel that develops
perforation from corrosion (rust-through),
subject to the exceptions indicated under
“What Is Not Covered” on pages 14–15.
Coverage is for 60 months, regardless
of mileage.
For information on how to protect your
vehicle from corrosion, refer to sections
related to maintenance and care in the
Owner’s Manual.
To w i n g
When your vehicle is inoperable due to failure
of a warranted part, Toyota will tow the
vehicle to the closest authorized Mirai Fuel Cell
Toyota dealership within 300 miles of the
vehicle’s loca
tion.
If the vehicle is located in excess of
300 miles from an authorized Mirai Fuel Cell
Toyota dealership, then the vehicle will be
towed to the nearest Toyota dealer and you will
be responsible for additional towing charges to
return the vehicle to an authorized Mirai Fuel
Cell Toyota dealership, if necessary.
Coverage is for 36 months, regardless
of mileage.


WHAT IS NOT COVERED
This warranty does not cover damage or
failures resulting directly or indirectly from
any of the following:
• Fire, accidents or theft
• Abuse or negligence
• Misuse — for example, racing
o r overloading
• Improper repairs
• Alteration or tampering, including
installation of non-Genuine
Toyota Accessories
• Lack of or improper maintenance,
including use of fluids and fuel
other than those specified in the
Owner’s Manual
• Installation of parts that are not
Toyota Genuine Parts
• Airborne chemicals, tree sap, road
debris (including stone chips), rail dust,
salt, hail, floods, wind storms, lightning
and other environmental conditions
• Water contamination
• Us e of a hydrogen fueling station that does
not conform to the Society of Automotive
Engineer s (SAE) fueling protocol
• Neglecting to follow correct fueling procedures
NEW VEHICLE LIMITED WARRANTY
Your Warranties in Detail
WARRANTY

15
NEW VEHICLE LIMITED WARRANTY
This warranty also does not cover the following:
Tires
Tires are covered by a separate warranty
provided by the tire manufacturer. See
page 17.
Gradual Driving Range Reduction
As with all vehicles, the vehicle components
of the Mirai Fuel Cell will wear with time
and use , and vehicle range will decrease.
The actual range may vary considerably due
to driving styles, degrees of acceleration,
accessory load (for example, heate r and
A /C usage), operating environment and road
conditions. Vehicle range reduction is normal
and is NOT covered under warranty.
Normal Wear and Tear
Noise, vibration, cosmetic conditions and
other deterioration caused by normal wear
and tear .
Maintenance Expense
Normal maintenance services such as:
• Replacement of fluids and filters
• Lubrication
• Cleaning and polishing
• Replacement of worn wiper blades and
brake pads/linings
Vehicles with Altered Odometer
Failure of a vehicle on which the odometer
has been altered so that actual vehicle
mileage cannot be readily determined.


Salvage or Total-Loss Vehicles
Any vehicle that has ever been branded as
salvage, total loss, true mileage unknown or
similar title under any state’s law or has ever
been declared a “total loss” or equivalent by
a financial institution or insurer, such as by
payment for a claim in lieu of repairs because
the cost of repairs exceeded the cash value
of the vehicle. This exclusion does not apply
to the emission control warranties, including
Emission Control Warranty Enhancements or
any open Safety Recalls/SSCs/LSCs.
Incidental Damages
Incidental or consequential damages
associated with a vehicle failure. Such
damages include but are not limited to
inconvenience; the cost of transportation,
telephone calls and lodging; the loss of
personal or commercial property; and the
loss of pay or revenue.
Disclaimer of Extra
Expenses and Damages
The performance of necessary repairs
and adjustments is the exclusive remedy
under this warranty or any implied
warranty. Toyota does not authorize
any person to create for it any other
obligation or liability in connection with
this vehicle. Toyota shall not be liable
for incidental or consequential damages
resulting from breach of this written
warranty or any implied warranty. Any
implied warranty of merchantability or
fitness for a particular purpose is limited
to the duration of this written warranty,
except in states where this limitation
is not allowed.
Your Warranties in Detail
WARRANTY

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5,000 miles or 6 months
■ Check installation of driver’s floor mat
■ Inspect and adjust all fluid levels1
■Inspect FC HV battery cooling intake filter2
■Inspect wiper blades
■Rotate tires
■ Visually inspect brake linings/drums
and brake pads/discs
Additional Maintenance Items for
Special Operating Conditions3
Driving on dirt roads or dusty roads: ■Inspect ball joints and dust covers
■Inspect drive shaft boots
■Inspect fuel cell air filter
■Inspect steering linkage and boots
■ Tighten nuts and bolts on chassis
and body
Extensive idling and/or low speed driving
for a long distance such as police, taxi
or door-to-door delivery use:
■ Inspect hydrogen supply system for
leaks and damage
■ Inspect hydrogen tank (with valve)
for leaks and damage
■Inspect hydrogen tank band for damage
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
4
■ Tighten nuts and bolts on chassis
and body
Operating on rough or muddy roads, or
roads with melted snow:
■ Inspect hydrogen supply system for
leaks and damage
■ Inspect hydrogen tank (with valve) for
leaks and damage
■Inspect hydrogen tank band for damage
10,000 miles or 12 months
■Check installation of driver’s floor mat
■Inspect and adjust all fluid levels1
■Inspect FC HV battery cooling intake filter2
■Inspect wiper blades
■Replace cabin air filter
■Rotate tires
■ Visually inspect brake linings/drums
and brake pads/discs
Inspect the following:
■Fuel cell air filter
■Fuel cell cooling system for leaks
■Hydrogen sensor
■ Hydrogen supply system for leaks
and damage
■ Hydrogen tank (with valve) for leaks
and damage
■ Hydrogen tank band for looseness
and damage
Additional Maintenance Items for
Special Operating Conditions3
Driving on dirt roads or dusty roads: ■Inspect ball joints and dust covers
■Inspect drive shaft boots
■Inspect steering linkage and boots
■ Tighten nuts and bolts on chassis
and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
4
■ Tighten nuts and bolts on chassis
and body

Dealer Service verification:
D
ate: Mileage:
Dealer Service verification:
D
ate: Mileage:
Maintenance Log
MAINTENANCE LOG
MAINTENANCE

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15,000 miles or 18 months
■Check installation of driver’s floor mat
■Inspect and adjust all fluid levels1
■Inspect FC HV battery cooling intake filter2
■Inspect wiper blades
■ Rotate tires ■ Visually inspect brake linings/drums and brake pads/discs
Inspect the following:
_ B

all joints and dust covers
_ B

rake lines and hoses
_ Dr

ive shaft boots
_ Fuel cell coolant level

Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads: ■Replace fuel cell air filter
■Tighten nuts and bolts on chassis and body
Extensive idling and/or low speed driving for a long distance such as po\
lice, taxi or
door-to-door delivery use:
■Inspect hydrogen supply system for leaks and damage
■Inspect hydrogen tank (with valve) for leaks and damage
■Inspect hydrogen tank band for damage
Driving while towing, using a car-top carrier, or heavy vehicle loading:4
■Tighten nuts and bolts on chassis and body
Operating on rough or muddy roads, or roads with melted snow: ■Inspect hydrogen supply system for leaks and damage
■Inspect hydrogen tank (with valve) for leaks and damage
■Inspect hydrogen tank band for damage
1 Inspect sealed transmissions, transfer cases and differentials for signs of leakage. If any leakage from a sealed component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect
power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant
level/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based on
inspection results.
2 Visually check the FC HV battery cooling intake filter for dirt or dust every 5,000 miles and clean if necessary. Clean every
20,000 miles.
3 P erform these service items only if you drive primarily under the conditions indicated.4 N ot all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
_ Inverter coolant level
_ Steering gear
_ Steering linkage and boots
Dealer Service verification:
D
ate: Mileage:
Maintenance Log
MAINTENANCE LOG
MAINTENANCE

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20,000 miles or 24 months
■Check installation of driver’s floor mat
■Clean FC HV battery cooling intake filter2
■Inspect and adjust all fluid levels1
■Inspect wiper blades
■Replace cabin air filter
■Rotate tires
■ Visually inspect brake linings/drums
and brake pads/discs
Inspect the following: ■Fuel cell air filter
■ Fuel cell cooling system for leaks
■Hydrogen sensor
■ Hydrogen supply system for leaks
and damage
■ Hydrogen tank (with valve) for leaks
and damage
■ Hydrogen tank band for looseness
and damage

■Additional MainteAdditional Maintenance Items for
Special Operating Conditions3
Driving on dirt roads or dusty roads: ■Inspect ball joints and dust covers
■Inspect drive shaft boots
■Inspect steering linkage and boots
■ Tighten nuts and bolts on chassis
and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
4
■ Tighten nuts and bolts on chassis
and body




25,000 miles or 30 months
■Check installation of driver’s floor mat
■Inspect and adjust all fluid levels1
■Inspect FC HV battery cooling intake filter2
■Inspect wiper blades
■Rotate tires
■ Visually inspect brake linings/drums
and brake pads/discs
Additional Maintenance Items for
Special Operating Conditions3
Driving on dirt roads or dusty roads: ■Inspect ball joints and dust covers
■Inspect drive shaft boots
■Inspect fuel cell air filter
■Inspect steering linkage and boots
■ Tighten nuts and bolts on chassis
and body
Extensive idling and/or low speed driving
for a long distance such as police, taxi
or door-to-door delivery use:
■ Inspect hydrogen supply system for
leaks and damage
■ Inspect hydrogen tank (with valve)
for leaks and damage
■Inspect hydrogen tank band for damage
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
4
■ Tighten nuts and bolts on chassis
and body
Operating on rough or muddy roads, or
roads with melted snow:
■ Inspect hydrogen supply system for
leaks and damage
■ Inspect hydrogen tank (with valve) for
leaks and damage
■Inspect hydrogen tank band for damage
Dealer Service verification:
D
ate: Mileage:
Dealer Service verification:
D
ate: Mileage:
Maintenance Log
MAINTENANCE LOG
MAINTENANCE