13Your Warranties in Detail
WARRANTY
WHAT IS COVERED
AND HOW LONG
Basic Warranty
This warranty covers repairs and
adjustments needed to correct defects
in materials or workmanship of any
part supplied by Toyota, subject to the
exceptions indicated under “What
Is Not Covered” on pages 14–15.
Coverage is for 36 months or 36,000 miles,
whichever occurs first, with the exception of
air conditioning recharge, wheel alignment
and wheel balancing, which are covered for
12 months or 12,000 miles, whichever
occurs first.
Powertrain Warranty
This warranty covers repairs needed to
correct defects in materials or workmanship
of any component listed below and in the
next column and supplied by Toyota, subject
to the exceptions indicated under “What Is
Not Covered” on pages 14–15.
Coverage is for 60 months or 60,000 miles,
whichever occurs first.
Engine
Cylinder block and head and all internal
parts, timing gears and gaskets, timing
chain/belt and cover, flywheel, valve
covers, oil pan, oil pump, engine mounts,
turbocharger housing and all internal parts,
supercharger housing and all internal
parts, engine control computer, water
pump, fuel pump, seals and gaskets.
Transmission and Transaxle
Case and all internal parts, torque
converter, clutch cover, transmission
mounts, transfer case and all internal
parts, engine control computer, seals
and gaskets.
Front-Wheel-Drive System
Final drive housing and all internal parts,
axle shafts, drive shafts, constant velocity
joints, front hub and bearings, seals
and gaskets.
Rear-Wheel-Drive System
A xle housing and all internal parts,
propeller shafts, U-joints, axle shafts,
drive shafts, bearings, supports, seals
and gaskets.
Restraint Systems Warranty
This warranty covers repairs needed to
correct defects in materials or workmanship
of any seatbelt or airbag system supplied by
Toyota, subject to the exceptions indicated
under “What Is Not Covered” on pages 14–15.
Coverage is for 60 months or 60,000 miles,
whichever occurs first.
For vehicles sold and registered in the
state of Kansas, the warranty for seatbelts
and related components is 10 years,
regardless of mileage.
NEW VEHICLE LIMITED WARRANTY
19-TCS-14200 TMY21 WMG Highlander.indd 1319-TCS-14200 TMY21 WMG Highlander.indd 138/6/20 1:50 AM8/6/20 1:50 AM
41Maintenance Log
■
■Replace engine air filter
■Replace engine oil and oil filter2
■Replace rear differential oil (4WD)
■Replace transfer case oil (4WD)
■Rotate tires
MAINTENANCE LOG
MAINTENANCE
30,000 miles or 36 months
■ Add Toyota EFI Tank Additive or equivalent
(Hawaii, Puerto Rico and Saipan only)
■Check installation of driver’s floor mat
■Inspect and adjust all fluid levels1
■Inspect wiper blades
■Replace cabin air filter
Inspect the following:
_
A
utomatic transmission fl
u
id cooler
h
oses and connections
_ A
utomatic transmission for signs of leakage
_ B
all joints and dust covers
_ B
rake lines and hoses
_ B
rake linings/drums and
brake pads/discs
5
_ Dr ive shaft boots
_
E
ngine coolant
6
_
Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads:
■Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading:7
■Tighten nuts and bolts on chassis and body
_ Engine oil cooler hoses and connections
_ E
xhaust pipes and mountings
_ F
uel lines and connections, fuel tank band
and fuel tank vapor vent system hoses
_ F
uel tank cap gasket
_ R
adiator and condenser
_
S
teering gear
_
S
teering linkage and boots
1 Inspect sealed transmissions, transfer cases and differentials for signs of leakage. If any leakage from a sealed
component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect
power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant
level/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based on
inspection results.
2 R
eset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
3 P erform these service items only if you drive primarily under the conditions indicated. 4 Includes operating on roads which road salt has been applied.5 Inspect thickness measurement and disc runout.6 R
efer to “Engine Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more information.7 N ot all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
■Replace engine air filter
■Replace engine oil and oil filter2
■Replace rear differential oil (4WD)
■Replace transfer case oil (4WD)
■Re-torque propeller shaft bolt (4WD)
■Rotate tires
Dealer Service verification:
D
ate:
Mileage:
19-TCS-14200 TMY21 WMG Highlander.indd 4119-TCS-14200 TMY21 WMG Highlander.indd 418/6/20 1:50 AM8/6/20 1:50 AM
45Maintenance Log
MAINTENANCE LOG
MAINTENANCE
60,000 miles or 72 months
■ Add Toyota EFI Tank Additive or equivalent
(Hawaii, Puerto Rico and Saipan only)
■Check installation of driver’s floor mat
■Inspect and adjust all fluid levels1
■Inspect wiper blades
■Replace cabin air filter
■Replace engine air filter
Inspect the following:
_ A
utomatic transmission fl
u
id cooler
h
oses and connections
_ A
utomatic transmission for signs of leakage
_ B
all joints and dust covers
_ B
rake lines and hoses
_ B
rake linings/drums and
brake pads/discs
6
_ Dr ive belts7
_Dr ive shaft boots
Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads: ■Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading:9
■Replace automatic transmission fluid
■Tighten nuts and bolts on chassis and body
Extensive idling and/or low speed driving for a long distance such as police, taxi or
door-to-door delivery use:
■Replace automatic transmission fluid
1
Inspect sealed transmissions, transfer cases and differentials for signs of leakage. If any leakage from a sealed component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect
power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant
level/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based on
inspection results.
2 R eset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
3 P erform these service items only if you drive primarily under the conditions indicated. 4 Includes operating on roads which road salt has been applied.5 Maintenance services of spark plugs are required under the terms of the Emissions Control Warranty. 6 Inspect thickness measurement and disc runout.7 Initial inspection at 60,000 miles/ 72 months. Inspect every 15,000 miles/18 months thereafter. 8 R efer to “Engine Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more information.9 N ot all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
_
Engine coolant8
_ Engine oil cooler hoses and connections
_ E
xhaust pipes and mountings
_ F
uel lines and connections, fuel tank band
and fuel tank vapor vent system hoses
_ F
uel tank cap gasket
_ R
adiator and condenser
_S
teering gear
_S
teering linkage and boots
Dealer Service verification:
D
ate:
Mileage: ■
Replace engine oil and oil filter2
■Replace rear differential oil (4WD)
■Replace spark plugs5
■Replace transfer case oil (4WD)
■Re-torque propeller shaft bolt (4WD)
■Rotate tires _Engine oil cooler hoses and connections
_Exhaust pipes and mountings
_ Fuel lines and connections, fuel tank band
and fuel tank vapor vent system hoses
_Fuel tank cap gasket
_Radiator and condenser
_Steering gear
_Steering linkage and boots
19-TCS-14200 TMY21 WMG Highlander.indd 4519-TCS-14200 TMY21 WMG Highlander.indd 458/6/20 1:50 AM8/6/20 1:50 AM
49Maintenance Log
MAINTENANCE LOG
MAINTENANCE
90,000 miles or 108 months
■ Add Toyota EFI Tank Additive or equivalent
(Hawaii, Puerto Rico and Saipan only)
■Check installation of driver’s floor mat
■Inspect and adjust all fluid levels1
■Inspect wiper blades
■Replace cabin air filter
Inspect the following:
_ A
utomatic transmission fl
u
id cooler
h
oses and connections
_ A
utomatic transmission for signs of leakage
_ B
all joints and dust covers
_ B
rake lines and hoses
_ B
rake linings/drums and brake pads/discs
5
_ Dr ive belts
_D
rive shaft boots
_E
ngine coolant
6
Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads: ■Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading:7
■Tighten nuts and bolts on chassis and body
_ Engine oil cooler hoses and connections
_
E
xhaust pipes and mountings
_ F
uel lines and connections, fuel tank band
and fuel tank vapor vent system hoses
_ F
uel tank cap gasket
_ R
adiator and condenser
_S
teering gear
_S
teering linkage and boots
1 Inspect sealed transmissions, transfer cases and differentials for signs of leakage. If any leakage from a sealed component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect
power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant
level/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based on
inspection results.
2 R eset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
3 P erform these service items only if you drive primarily under the conditions indicated. 4 Includes operating on roads which road salt has been applied.5 Inspect thickness measurement and disc runout.6 R efer to “Engine Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more information.7 N ot all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
Dealer Service verification:
D
ate:
Mileage: ■
Replace engine air filter
■Replace engine oil and oil filter2
■Replace rear differential oil (4WD)
■Replace transfer case oil (4WD)
■Re-torque propeller shaft bolt (4WD)
■Rotate tires
19-TCS-14200 TMY21 WMG Highlander.indd 4919-TCS-14200 TMY21 WMG Highlander.indd 498/6/20 1:50 AM8/6/20 1:50 AM
53Maintenance Log
MAINTENANCE LOG
MAINTENANCE
120,000 miles or 144 months
■ Add Toyota EFI Tank Additive or equivalent
(Hawaii, Puerto Rico and Saipan only)
■Check installation of driver’s floor mat
■Inspect and adjust all fluid levels1
■Inspect wiper blades
■Replace cabin air filter
■Replace engine air filter
Inspect the following:
_
A
utomatic transmission fl
u
id cooler
h
oses and connections
_ A
utomatic transmission for signs of leakage
_ B
all joints and dust covers
_ B
rake lines and hoses
_ B
rake linings/drums and brake pads/discs
6
_ Dr ive belts
_
D
rive shaft boots
_E
ngine coolant
7
_Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads:
■Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading:8
■Replace automatic transmission fluid
■Tighten nuts and bolts on chassis and body
Extensive idling and/or low speed driving for a long distance such as police, taxi or
door-to-door delivery use:
■Replace automatic transmission fluid
1
Inspect sealed transmissions, transfer cases and differentials for signs of leakage. If any leakage from a sealed
component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect
power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant
level/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based on
inspection results.
2 R
eset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
3 P erform these service items only if you drive primarily under the conditions indicated. 4 Includes operating on roads which road salt has been applied.5 Maintenance services of spark plugs are required under the terms of the Emissions Control Warranty.6 Inspect thickness measurement and disc runout.7 R
efer to “Engine Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more information.8 N ot all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
_
Engine oil cooler hoses and connections
_ E
xhaust pipes and mountings
_ F
uel lines and connections, fuel tank band
and fuel tank vapor vent system hoses
_ F
uel tank cap gasket
_ R
adiator and condenser
_
S
teering gear
_
S
teering linkage and boots
Dealer Service verification:
D
ate:
Mileage:
■
Replace engine oil and oil filter2
■Replace rear differential oil (4WD)
■Replace spark plugs5
■Replace transfer case oil (4WD)
■Replace vacuum pump for brake booster
■Re-torque propeller shaft bolt (4WD)
■Rotate tires
19-TCS-14200 TMY21 WMG Highlander.indd 5319-TCS-14200 TMY21 WMG Highlander.indd 538/6/20 1:50 AM8/6/20 1:50 AM