
5017-2. Steps to take in an emergency
7
When trouble arises
HIGHLANDER HV_U
■Starting the hybrid system
when the 12-volt battery is dis-
charged
The hybrid system cannot be started
by push-starting.
■To prevent 12-volt battery dis-
charge
●Turn off the headlights and the
audio system while the hybrid sys-
tem is off.
●Turn off any unnecessary electri-
cal components when the vehicle
is running at a low speed for an
extended period, such as in heavy
traffic.
■When the 12-volt battery is
removed or discharged
●Information stor ed in the ECU is
cleared. When the 12-volt battery
is depleted, have the vehicle
inspected at you r Toyota dealer.
●Some systems may require initial-
ization. ( P.542)
■When removing the 12-volt bat-
tery terminals
When the 12-volt battery terminals
are removed, the information stored
in the ECU is cleared. Before
removing the 12-volt battery termi-
nals, contact your Toyota dealer.
■Charging the 1 2-volt battery
The electricity stor ed in the 12-volt
battery will discharge gradually even
when the vehicle is not in use, due
to natural discharge and the drain-
ing effects of certain electrical appli-
ances. If the vehicle is left for a long
time, the 12-volt battery may dis-
charge, and the hybrid system may
be unable to start. (The 12-volt bat-
tery recharges aut omatically while
the hybrid system is operating.)
■When recharging or replacing
the 12-volt battery
●In some cases, i t may not be pos-
sible to unlock the doors using the
smart key system when the 12-volt battery is
discharged. Use
the wireless remote control or the
mechanical key to lock or unlock
the doors.
●The hybrid syste m may not start
on the first attempt after the
12-volt battery has recharged but
will start normally after the second
attempt. This is not a malfunction.
●The power switch mode is memo-
rized by the vehicle. When the
12-volt battery is reconnected, the
system will return to the mode it
was in before the 12-volt battery
was discharged. Before discon-
necting the 12-volt battery, turn
the power switch off.
If you are unsure what mode the
power switch was in before the
12-volt battery discharged, be
especially careful when recon-
necting the 12-volt battery.
●The power back door must be ini-
tialized. ( P.142)
■When replacing t he 12-volt bat-
tery
●Use a Central Degassing type
12-volt battery (European Regula-
tions).
●Use a 12-volt battery that the case
size is same as the previous one
(LN2), 20 hour rate capacity
(20HR) is equivalent (55Ah) or
greater, and per formance rating
(CCA) is equivalent (345A) or
greater.
• If the sizes differ, the 12-volt bat- tery cannot be properly secured.
• If the 20 hour rate capacity is low,
even if the time p eriod where the
vehicle is not used is a short time,
the 12-volt battery may discharge
and the hybrid system may not be
able to start.
●Use a 12-volt battery with a han-
dle. If a 12-volt battery without a
handle is used, removal is more
difficult.
●After replacing, firmly attach the
following items to the exhaust hole
of the 12-volt battery.

5278-1. Specifications
8
Vehicle specifications
HIGHLANDER HV_U
Extra load tire
A tire designed to operate at higher loads
and at higher inflation pressures than the
corresponding standard tire
GrooveThe space between two adjacent tread ribs
Innerliner
The layer(s) forming the inside surface of a
tubeless tire that contains the inflating
medium within the tire
Innerliner separationThe parting of the innerliner from cord
material in the carcass
Intended outboard sidewall
(a) The sidewall that contains a whitewall,
bears white lettering, or bears manufac-
turer, brand, and/or model name molding
that is higher or deeper than the same
molding on the other sidewall of the tire, or
(b) The outward facing sidewall of an
asymmetrical tire that has a particular side
that must always fa ce outward when
mounted on a vehicle
Light truck (LT) tire
A tire designated by i ts manufacturer as
primarily intended for use on lightweight
trucks or multipurpose passenger vehicles
Load ratingThe maximum load that a tire is rated to
carry for a given inflation pressure
Maximum load ratingThe load rating for a tire at the maximum
permissible inflation pressure for that tire
Maximum permissible inflation
pressureThe maximum cold inflation pressure to
which a tire may be inflated
Measuring rimThe rim on which a tire is fitted for physical
dimension requirements
Open splice
Any parting at any junct ion of tread, side-
wall, or innerliner that extends to cord
material
Outer diameterThe overall diameter of an inflated new tire
Overall width
The linear distance bet ween the exteriors
of the sidewalls of an inflated tire, including
elevations due to labe ling, decorations, or
protective bands or ribs
Tire related termMeaning

5358-2. Customization
8
Vehicle specifications
HIGHLANDER HV_U
*: This setting can be changed when the smart door unlocking setting is set
to driver’s door.
■Wireless remote control ( P.129, 131, 135)
■Power back door (P.135)
Number of consecutive
door lock operations2 timesAs many as
desired——O
Time elapsed before
unlocking all the door
when gripping and hold-
ing the driver’s door
handle
*
2 seconds
Off
——O1.5 seconds
2.5 seconds
FunctionDefault settingCustomized setting
Wireless remote controlOnOff——O
Unlocking operation
Driver’s door unlocked in
one step, all doors
unlocked in two step
All doors unlocked in one stepO—O
Theft deterrent panic
modeOnOff——O
Locking operation when
door openedOnOffO—O
FunctionDefault settingCustomized setting
Power back doorOnOff—O—
Kick sensor*1OnOff—O—
Power back door open-
ing position5
1 to 4
—O—
User setting*2
Buzzer volumeLevel 3Level 1—O—Level 2
FunctionDefault settingCustomized setting

559Alphabetical Index
HIGHLANDER HV_U
Alphabetical Index
A
A/C ........................................... 342Air conditioning filter ............. 439
Automatic air conditioning sys-tem ..................................... 342
Eco air conditioning mode .... 349
Front seat concentrated airflow mode (S-FLOW) ................. 351
Rear automatic air conditioning system ................................ 354
ABS (Anti-lock Brake System) ............................................... 325Warning light ........................ 468
ACA (Active Cornering Assist) ............................................... 325
Active Cornering Assist (ACA) ............................................... 325
Adaptive Front-lighting System (AFS)...................................... 231
AFS (Adaptive Front-lighting System) ................................. 231
AHB (Automatic High Beam) . 232
Air conditioning filter ............. 439
Air conditioning system ........ 342 Air conditioning filter ............. 439
Automatic air conditioning sys-tem ..................................... 342
Eco air conditioning mode .... 349
Front seat concentrated airflow mode (S-FLOW) ................. 351
Rear automatic air conditioning system ................................ 354
Airbags Airbag operating conditions.... 36
Airbag precautions for your child............................................. 39
Correct driving posture ........... 25
Curtain shield airbag operating conditions ............................. 37
Curtain shield airbag precautions ............................................. 39 Front passenger occupant clas-
sification system ...................43
General airbag precautions ....39
Locations of airbags ...............34
Modification and disposal of air- bags......................................42
Side airbag operating conditions .............................................37
Side airbag precautions..........39
Side and curtain shield airbags operating conditions .............37
Side and curtain shield airbags precautions ...........................39
SRS airbags ...........................34
SRS warning light .................468
Alarm .........................................81 Warning buzzer ....................466
Anchor brackets ... ..............52, 62
Antennas (smart key system)146
Anti-lock Brake System (ABS) ...............................................325Warning light.........................468
Approach warning ..................278
Armrest ......... ......................... ..382
Assist grips .............................382
Audio system-linked display .96, 106
Automatic air conditioning sys- tem .........................................342Eco air conditioning mode ....349
Automatic headlight leveling system ...................................230
Automatic High Beam ............232
Automatic light control system ...............................................230
Auxiliary boxes ...............368, 373
Average fuel economy .....94, 102
Average vehicle speed .....96, 106
AWD Control .....................97, 106
B
Back door ................................135

561Alphabetical Index
HIGHLANDER HV_UCruise control
Dynamic radar cruise control with full-speed range .......... 271
Cup holders ............................ 367
Current fuel consumption94, 102
Curtain shield airbags ............. 34
Customizable features ........... 530
D
Daytime running light system229 Replacing light bulbs ............ 449
Defogger Outside rear view mirrors ... 344, 348
Rear window ................ 344, 348
Windshield.................... 344, 347
Differential Rear differential oil ............... 514
Digital Rearview Mirror .......... 167
Dimension ............................... 510
Dinghy towing ........................ 212
Display Dynamic radar cruise control with full-speed range .......... 271
Energy monitor ..................... 117
Head-up display ................... 112
Intuitive parking assist .......... 292
LTA (Lane Tracing Assist) ..... 266
Multi-informatio n display 92, 101
RCTA .................................... 300
Toyota Multi-operation touch 340
Warning message ................ 476
Distance until next engine oil change..................................... 91
Do-it-yourself maintenance ... 407
Door courtesy lights .............. 362
Door lock Back door ............................. 135
Side doors ............................ 131
Smart key system................. 146
Wireless remote control ....... 129 Doors
Automatic door locking and unlocking system ................134
Back door .............................135
Door glasses ........................179
Door lock ..............................135
Open door warning buzzer .132, 134
Outside rear view mirrors .....177
Rear door child-protectors ....134
Drive distance ...................96, 106
Drive information ..............96, 106
Driver’s seat position memory Driving position memory .......159
Memory recall function .........161
Drive-start control ..................191
Driving Break-in tips .........................191
Correct driving posture ...........25
Driving mode select switch ...322
Hybrid vehicle dri ving tips .....331
Procedures ...........................190
Winter drive tips....................333
Driving informatio n display ...93,
102
Driving mode select switch ...322
Driving position memory .......159 Memory recall function .........161
Driving range ....................94, 102
Driving support system informa- tion display......................96, 105
Dynamic radar cruise control with full-speed range............271Warning message.................281
E
ECB (Electronically Controlled Brake System).......................325
ECO Accelerator Guidance....94, 103
Eco drive mode .......................322
Eco score ..........................94, 103

562Alphabetical Index
HIGHLANDER HV_UEDR (Event data recorder)......... 7
E-Four ...................................... 326
Elapsed time ..................... 96, 106
Electric motor (traction motor)71
Electric Power Steering (EPS)
............................................... 326Warning light ........................ 469
Electronic key ......................... 128 Battery-saving function......... 147
If the electronic key does not operate properly ................. 496
Replacing the battery ........... 444
Electronic roof sunshade Jam protection function ........ 186
Operation ............................. 185
Electronically Controlled Brake System (ECB) ....................... 325
Emergency flashers ............... 458
Emergency, in case of If a warning buzzer sounds .. 466
If a warning light turns on ..... 466
If a warning message is dis-played................................. 476
If the 12-volt battery is dis- charged .............................. 498
If the electronic key does not operate properly ................. 496
If the fuel filler door cannot be opened ............................... 495
If the hybrid sy stem will not start
........................................... 493
If the vehicle is trapped in rising water .................................. 459
If you have a flat tire ............. 481
If you lose your keys ............ 495
If you think something is wrong ........................................... 464
If your vehicle becomes stuck ........................................... 507
If your vehicle has to be stopped in an emergency................. 458 If your vehicle needs to be towed
...........................................461
If your vehicle ove rheats ......504
Energy monitor ....................... 117
Engine ACCESSORY mode . ............216
Compartment........................416
Engine switch .......................213
Hood .....................................414
How to start the hybrid system ...........................................213
Identification number ............ 511
If the hybrid sys tem will not start
...........................................493
If your vehicle has to be stopped in an emergency .................458
Ignition switch (power switch) ...........................................213
Overheating ..........................504
Power switch ........................213
Tachometer.............................89
Engine coolant Capacity ...............................513
Checking ..............................418
Preparing and checking before winter ..................................333
Engine coolant temperature gauge .......................................89
Engine oil Capacity ...............................512
Checking ..............................416
Preparing and checking before winter ..................................333
Warning light.........................467
Engine switch (power switch)213 If your vehicle has to be stopped in an emergency .................458
EPS (Electric Po wer Steering)
...............................................326 Warning light.........................469
EV drive mode.........................218
EV indicator...............................72

566Alphabetical Index
HIGHLANDER HV_UOutside rear view mirrors ..... 177
Vanity mirrors ....................... 388
Moon roof Door lock linked moon roof oper-ation ................................... 182
Jam protection function ........ 182
Operation ............................. 182
Multi-information display. 92, 101 Audio system-linked display . 96, 106
AWD Control .................. 97, 106
Driving information display ... 93, 102
Driving support system......... 106
Driving support system informa- tion display ................... 96, 105
Dynamic radar cruise control with full-speed range .......... 271
ECO Accelerator Guidance .. 94, 103
Eco score ....................... 94, 103
Energy monitor ....... 97, 106, 117
Fuel economy................. 94, 102
LTA (Lane Tracing Assist) ..... 266
Menu icons ..................... 92, 101
Meter control switches ... 93, 102
Navigation system-linked display ..................................... 96, 105
Pop-up display ............... 92, 101
Settings .......................... 97, 107
Suggestion function...... 101, 110
Tire pressure .......... 97, 106, 426
Vehicle information display... 96, 106
Warning message 101, 110, 476
N
Navigation system-linked display ................................. 96, 105, 115
Noise from under vehicle .......... 5
Normal mode .......................... 322
O
“ODO TRIP” switch ..................91
Odometer...................................91
Odometer and trip meter display Display items ..........................91
“ODO TRIP” switch .................91
Oil Engine oil..............................512
Rear differential oil................514
Opener Back door .............................137
Fuel filler door.......................240
Hood .....................................414
Outer foot lights Replacing light bulbs ............449
Outside rear view mirrors Adjustment ...........................177
BSM (Blind Sport Monitor) ....286
Linked mirror function when reversing.............................177
Mirror position me mory.........159
Outside rear view mirror defog- gers ............................344, 348
RCTA function.......................300
Outside temperature ................89
Overheating.............................504
P
Panic mode .............................130
Panoramic moon roof Jam protection function ........186
Operation..............................185
Parking assist sens ors (intuitive
parking assist) ......................292
Parking brake Operation..............................224
Parking brake engaged warning buzzer.................................226
Warning light.........................473
Warning message.................226

569Alphabetical Index
HIGHLANDER HV_ULinked mirror function when
reversing ............................ 177
Mirror position memory ........ 159
RCTA function ...................... 300
Side turn signal lights Replacing light bulbs ............ 449
Turn signal lever ................... 223
Side windows ...... ................... 179
Smart key system Antenna location .................. 146
Entry functions ............. 131, 136
Starting the hybrid system.... 213
Snow tires ............................... 333
Spare tire ................................. 481 Storage location ................... 482
Spark plug ............................... 514
Specifications ......................... 510
Speedometer ............................ 89
Sport mode ............................. 322
Steering lock Column lock release............. 214
Steering lock system warning message............................. 214
Steering wheel Adjustment ........................... 165
Heated steering wheel ......... 358
Meter control switches ... 93, 102
Stop lights Replacing light bulbs ............ 449
Storage features ..................... 365
Stuck If the vehicle becomes stuck 507
Suggestion function....... 101, 110
Sun visors ............................... 388
Sunshade Roof...................................... 182
Switches Activating the Automatic High Beam .................................. 232
Automatic High Beam system ........................................... 232
Brake Hold switch ................ 227 Digital Rearview M
irror control
switches..............................167
Door lock switches ...............134
Driving mode select switch ...322
Driving position memory switches..............................159
Dynamic radar cruise control with full-speed range switch271
Electronic roof sunshade switches..............................185
Emergency flashers switch...458
EV drive mode switch ...........218
Fog light switch .....................235
Garage door opener switches ...........................................390
Heated steering wheel switch ...........................................358
Ignition switch .......................213
Instrument panel light control switches................................92
Intuitive parking assist switch293
Light switches .......................229
LTA (Lane Tracing Assist) switch ...........................................266
Meter control switches....93, 102
Moon roof switches ..............182
“ODO TRIP” switch .................91
Outside rear v iew mirror
switches..............................177
Panoramic moon roof switches ...........................................185
Parking brake switch ............224
PCS OFF switch ...................252
PKSB (Parking Support Brake) switch .................................306
Power door lock switch.........134
Power switch ........................213
Power window switches .......179
RCTA switch .........................300
Rear window and outside rear view mirror defoggers switch...................................344, 348