2021 TOYOTA HIGHLANDER HYBRID towing

3054-5. Using the driving support systems
4
Driving
HIGHLANDER HV_U• When the distanc
e between your
vehicle and metal objects, such as
a guardrail, wall, sign, or parked
vehicle, which may reflect electri-
cal waves toward the rear of the
vehicle, is short
• When a towing eyelet is installed to the rear of the vehicle
*: If equipped
■Parking Support Brake
function (static objects) (if
equipped)
Ultrasonic sensors are used to
detect static objects, such as a
wall, in the detection area when
driving at a low speed or back-
ing up. ( P.312)
PKSB (Parking Sup-
port Brake)*
The Parking Support Brake
system consists of the fol-
lowing functions that oper-
ate when driving at a low
speed or backing up, such
as when parking. When the
system determines that the
possibility of a collision
with a detected object is
high, a warning operates to
urge the driver to take eva-
sive action. If the system
determines that the possi-
bility of a collision with a
detected object is extremely
high, the brakes are auto-
matically applied to help
avoid the collision or help
reduce the impact of the col-
lision.
PKSB (Parking Support
Brake) system

3154-5. Using the driving support systems
4
Driving
HIGHLANDER HV_U
■The Parking Support Brake
function (static object) will
operate when
The function will operate when the
PKSB OFF indicator is not illumi-
nated or flashing ( P.85, 86) and all
of the following conditions are met:
●Hybrid system output restriction
control
• The Parking Support Brake is
enabled.
• The vehicle speed is 9 mph (15 km/h) or less.
• There is a static object in the trav- eling direction of the vehicle and 6
to 13 ft. (2 to 4 m) away.
• The Parking Support Brake deter- mines that a stronger-than-nor-
mal brake operation is necessary
to avoid a collision.
●Brake control
• Hybrid system output restriction control is operating.
• The Parking Support Brake deter-
mines that an immediate brake
operation is necessary to avoid a
collision.
■The Parking Support Brake
function (static objects) will
stop operating when
The function will st op operating if any of the following conditions are
met:
●Hybrid system output restriction
control
• The Parking Support Brake is dis-
abled.
• The system determines that the collision has become avoidable
with normal brake operation.
• The static object is no longer 6 to 13 ft. (2 to 4 m) away from the
vehicle or in the traveling direction
of the vehicle.
●Brake control
• The Parking Support Brake is dis- abled.
• Approximately 2 seconds have elapsed since the vehicle was
stopped by brake control.
• The brake pedal is depressed after the vehicle is stopped by
brake control.
• The static object is no longer 6 to 13 ft. (2 to 4 m) away from the
vehicle or in the traveling direction
of the vehicle.
■Re-enabling the Parking Sup-
port Brake function (static
objects)
 P.310
■Detection range of the Parking
Support Brake function (static
objects)
The detection range of the Parking
Support Brake function (static
objects) differs from the detection
range of the intuitive parking assist.
(  P.297) Therefore, even if the intu-
itive parking assist detects an object
and provides a warning, the Parking
Support Brake function (static
objects) may not start operating.
■Objects that the Parking Sup-
port Brake function (static
objects) may not detect
The sensors may not be able to
detect certain objects, such as the
following:
●Pedestrian
●Cotton cloth, snow, and other
WARNING
●If the suspension has been
modified or tires of a size other
than specified are installed
●If the front of the vehicle is
raised or lowered due to the
carried load
●When equipment that may
obstruct a sensor is installed,
such as a towing eyelet, bumper
protector (an additional trim
strip, etc.), bicycle carrier, or
snow plow
●When using an automatic car
wash

3214-5. Using the driving support systems
4
Driving
HIGHLANDER HV_U
●When the distance between your
vehicle and metal objects, such as
a guardrail, wall, sign, or parked
vehicle, which may reflect electri-
cal waves toward the rear of the
vehicle, is short
●When there are spinning objects
near your vehicle such as the fan
of an air conditioning unit
●When water is splashed or
sprayed toward t he rear bumper,
such as from a sprinkler
■Situations in which the Parking
Support Brake function
(rear-crossing vehicles) may
not operate properly
In some situations, such as the fol-
lowing, the radar sensors may not
detect an object and this function
may not operate properly
●Stationary objects
●When a sensor or the area around
a sensor is extremely hot or cold
●If the rear bumper is covered with
ice, snow, dirt, etc.
●If a sensor has been painted or
covered with a sticker, etc.
●When it is raining heavily or water
strikes the vehicle
●If the vehicle is s ignificantly tilted
●When equipment that may
obstruct a sensor is installed, such
as a towing eyelet, bumper pro-
tector (an additional trim strip,
etc.), bicycle carrier, or snow plow
●If the suspension has been modi-
fied or tires of a size other than
specified are installed
●If the front of the vehicle is raised or lowered due to the carried load
●If an electronic component, such
as a backlit license plate (espe-
cially fluorescent t
ype), fog lights,
fender pole or wireless antenna is
installed near a radar sensor
●If the orientation of a radar sensor
has been changed
●When multiple vehicles are
approaching with only a small gap
between each vehicle
●If a vehicle is approaching the rear
of your vehicle rapidly
●Situations in which the radar sen-
sor may not detect a vehicle
• When a vehicle approaches from
the right or left at the rear of the
vehicle while you are turning while
backing up
• When turning while backing up
• When backing out of a shallow angle parking spot
• When backing up on a slope with a sharp change in grade

3725-4. Using the storage features
HIGHLANDER HV_U
■Removing the luggage
cover
1 Release the cover from the
left and right anchors and
allow it to retract.
2 Compress the end of the lug-
gage cover and lift the lug-
gage cover up.
■Stowing the luggage cover
(vehicles without side deck
board)
1 Remove the center deck
board. ( P.484)
2 To store the luggage cover
unit, compress both ends
until they lock.
Store the unit wit h the lock release
buttons facing up and the cover
portion facing the rear of the vehi- cle.
■Stowing the luggage cover
(vehicles with side deck
board)
1 Remove the center deck
board ( P.484) and the side
deck board. ( P.373)
2 To store the luggage cover
unit, compress both ends
until they lock.
Store the unit with the lock release
buttons facing up and the cover
portion facing the rear of the vehi-
cle.

3735-4. Using the storage features
5
Interior features
HIGHLANDER HV_U
Center deck under tray
Pull the strap upwards to open
the center deck board.
Deck side box (if equipped)
Pull the strap upwards to open
the side deck board.
WARNING
■Luggage cover
●When installing/stowing the lug-
gage cover, make sure that the
luggage cover is securely
installed/stowed. Failure to do
so may result in serious injury in
the event of sudden braking or a
collision.
●Do not place anything on the
luggage cover. In the event of
sudden braking or turning, the
item may go flying and strike an
occupant. This could lead to an
unexpected accident, resulting
in death or serious injury.
●Do not allow ch ildren to climb
on the luggage cover. Climbing
on the luggage cover could
result in damage to the luggage
cover, possibly causing death or
serious injury to the child.
●Do not point the luggage cover
unit at your face or body, as
doing so may cause injuries if
the cover ends extend sud-
denly.
NOTICE
■When using the luggage
cover
●Do not put heavy items on the
luggage cover.
●Install the cover unit in the cor-
rect direction so that the lock
release button faces upward.
Auxiliary boxes
WARNING
■Caution while driving
Keep the deck board closed. In
the event of sudden braking, an
accident may occur due to an
occupant being struck by the deck
board or the items stored under
the deck board.

4186-3. Do-it-yourself maintenance
HIGHLANDER HV_Ube consumed while driving. In the
following situatio
ns, oil consump-
tion may increase, and engine oil
may need to be ref illed in between
oil maintenance intervals.
●When the engine is new, for
example directly after purchasing
the vehicle or after replacing the
engine
●If low quality oil or oil of an inap-
propriate viscosity is used
●When driving at high engine
speeds or with a heavy load,
when towing, or when driving
while accelerating o r decelerating
frequently
●When leaving the engine idling for
a long time, or wh en driving fre-
quently through heavy traffic
■Engine coolant reservoir
The coolant level is satisfactory
if it is between the “FULL” and
“LOW” lines on the reservoir
when the engine is cold.
WARNING
■Used engine oil
●Used engine oil contains poten-
tially harmful contaminants
which may cause skin disorders
such as inflammation and skin
cancer, so care should be taken
to avoid prolonged and
repeated contact. To remove
used engine oil from your skin,
wash thoroughly with soap and
water.
●Dispose of used oil and filters
only in a safe an d acceptable
manner. Do not dispose of used
oil and filters in household trash,
in sewers or onto the ground.
Call your Toyota dealer, service
station or auto parts store for
information concerning recy-
cling or disposal.
●Do not leave used engine oil
within the rea ch of children.
NOTICE
■To prevent serious engine
damage
Check the oil le vel on a regular
basis.
■When replacing the engine oil
●Be careful not to spill engine oil
on the vehicle components.
●Avoid overfilling, or the engine
could be damaged.
●Check the oil level on the dip-
stick every time you refill the
vehicle.
●Be sure the engine oil filler cap
is properly tightened.
■If oil is spilled on the engine
cover
To prevent the engine cover from
being damaged, remove any
engine oil from the engine cover
as soon as possible using a neu-
tral detergent. Do not use an
organic solvent such as brake
cleaner.
Checking the coolant

4617-2. Steps to take in an emergency
7
When trouble arises
HIGHLANDER HV_U
7-2.Steps to take in an emergency
If your vehicle needs
to be towed
If towing is necessary, we
recommend having your
vehicle towed by your Toy-
ota dealer or commercial
towing service, using a
wheel-lift type truck or flat-
bed truck.
Use a safety chain system
for all towing, and abide by
all state/provincial and local
laws.
If towing your vehicle with a
wheel-lift type truck from
the front, the vehicle’s rear
wheels and axles must be in
good conditions. ( P.463)
If they are damaged, use a
towing dolly or flatbed
truck.
WARNING
Observe the following precau-
tions.
Failure to do so m ay result in
death or serious injury.
■When towing the vehicle
2WD models
Be sure to transp ort the vehicle
with the front wheels raised or
with all four wheels raised off the
ground. If the vehicle is towed
with the front wheels contacting
the ground, the drivetrain and
related parts may be damaged or
electricity generated by the opera-
tion of the motor may cause a fire
to occur depending on the nature
of the damage or malfunction.
AWD models
Be sure to transp ort the vehicle
with all four wheels raised off the
ground. If the vehicle is towed
with the tires co ntacting the
ground, the drivetrain or related
parts may be damaged, the vehi-
cle may fly off the truck, or elec-
tricity generated by the operation
of the motor may cause a fire to
occur depending o n the nature of
the damage or malfunction.

4627-2. Steps to take in an emergency
HIGHLANDER HV_U
The following may indicate a
problem with your transmission.
Contact your Toyota dealer or
commercial towing service
before towing.
The hybrid system warning
message is shown on the
multi-information display and
the vehicle does not move.
 The vehicle makes an abnor-
mal sound.
WARNING
■While towing
●When towing using cables or
chains, avoid sudden starts, etc.
which place excessive stress on
the towing eyelets, cables or
chains. The towing eyelets,
cables or chains may become
damaged, broken debris may hit
people, and cause serious dam-
age.
●Do not turn the power switch off.
There is a possibility that the
steering wheel is locked and
cannot be operated.
NOTICE
■To prevent damage to the
vehicle when towing using a
wheel-lift type truck
●Do not tow the vehicle from the
rear when the power switch is
off. The steering lock mecha-
nism is not strong enough to
hold the front wheels straight.
●When raising the vehicle,
ensure adequate ground clear-
ance for towing at the opposite
end of the raised vehicle. With-
out adequate clearance, the
vehicle could be damaged while
being towed.
■To prevent damage to the
vehicle when towing with a
sling-type truck
Do not tow with a sling-type truck,
either from the front or rear.
■To prevent damage to the
vehicle during emergency
towing
Do not secure cables or chains to
the suspension components.
■Recreational towing (behind
motor home, etc.)
Never dinghy tow your vehicle to
prevent causing serious damage
to the Hybrid AWD system (AWD
models) and transmission.
(  P.212)
Situations when it is nec-
essary to contact dealers
before towing