4TABLE OF CONTENTS
HIGHLANDER HV_U
Hood ..................................414
Positioning a floor jack ....... 415
Engine compartment .......... 416
12-volt battery .................... 421
Tires ................................... 424
Tire inflation pressure......... 436
Wheels ............................... 438
Air conditioning filter ........... 439
Cleaning the hybrid battery (trac- tion battery) air intake vents
and filter ........................... 441
Electronic key battery ......... 444
Checking and replacing fuses ......................................... 446
Headlight aim ..................... 448
Light bulbs .......................... 449
7-1. Essential information Emergency flashers ........... 458
If your vehicle has to be stopped in an emergency .............. 458
If the vehicle is trapped in rising water ................................ 459
7-2. Steps to take in an emergency If your vehicle needs to be towed......................................... 461
If you think something is wrong ......................................... 464
If a warning light turns on or a warning buzzer sounds .... 466
If a warning message is dis- played .............................. 476
If you have a flat tire ........... 481
If the hybrid system will not start ......................................... 493
If you lose your keys .......... 495
If the fuel filler door cannot be opened ............................. 495
If the electronic key does not operate properly ............... 496If the 12-volt battery is dis-
charged ............................ 498
If your vehicle overheats .... 504
If the vehicle becomes stuck ......................................... 507
8-1. Specifications Maintenance data (fuel, oil level, etc.) .................................. 510
Fuel information ................. 518
Tire information .................. 520
8-2. Customization Customizable features ....... 530
8-3. Initialization Items to initialize ................ 542
9-1. For owners Reporting safety defects for U.S. owners ............................. 544
Seat belt instructions for Cana- dian owners (in French) ... 544
SRS airbag instructions for Canadian owners (in French)......................................... 546
Headlight aim instructions for Canadian owners (in French)......................................... 553
What to do if... (Troubleshooting) ......................................... 55
6
Alphab etical Index
..............559
7When trouble arises
8Vehicle specifications
9For owners
Index
399
6
6
Maintenance and care
HIGHLANDER HV_U
Maintenance and care
.6-1. Maintenance and careCleaning and protecting the vehicle exterior .......... 400
Cleaning and protecting the vehicle interior ........... 403
6-2. Maintenance Maintenance requirements.................................. 406
General maintenance.. 408
Emission inspection and maintenance (I/M) pro-
grams ........................ 410
6-3. Do-it-yourself mainte- nance
Do-it-yourself service pre- cautions ..................... 412
Hood ........................... 414
Positioning a floor jack .................................. 415
Engine compartment ... 416
12-volt battery ............. 421
Tires ............................ 424
Tire inflation pressure.. 436
Wheels ......... ...............438
Air conditioning filter .... 439
Cleaning the hybrid battery (traction battery) air intake
vents and filter ........... 441
Electronic key battery.. 444
Checking and replacing fuses.......................... 446
Headlight aim .............. 448Light bulbs ...................
449
4126-3. Do-it-yourself maintenance
HIGHLANDER HV_U
6-3.Do-it-yourself maintenance
Do-it-yourself ser vice
precautions
If you perform maintenance
by yourself, be sure to fol-
low the correct procedure
as given in these sections.
Maintenance
ItemsParts and tools
12-volt battery
condition
( P.421)
•Grease
• Conventional
wrench (for ter-
minal clamp
bolts)
Brake fluid
level ( P.420)
• FMVSS No.116
DOT 3 or SAE
J1703 brake fluid
• Rag or paper towel
• Funnel (used only for adding
brake fluid)
Engine/power
control unit
coolant level
( P.418)
• “Toyota Super
Long Life Cool-
ant” or a similar
high quality eth-
ylene gly-
col-based
non-silicate,
non-amine,
non-nitrite and
non-borate cool-
ant with long-life
hybrid organic
acid technology
For the U.S.A.:
“Toyota Super
Long Life Cool-
ant” is pre-mixed
with 50% cool-
ant and 50%
deionized water.
For Canada:
“Toyota Super
Long Life Cool-
ant” is pre-mixed
with 55% cool-
ant and 45%
deionized water.
• Funnel (used only for adding
coolant)
Engine oil level
( P.416)
• “Toyota Genuine
Motor Oil” or
equivalent
• Rag or paper towel
• Funnel (used only for adding
engine oil)
Fuses
( P.446)• Fuse with same
amperage rating
as original
ItemsParts and tools
4166-3. Do-it-yourself maintenance
HIGHLANDER HV_U
Engine coolant reservoir ( P.418)
Fuse boxes ( P.446)
Engine oil filler cap ( P.417)
Engine oil level dipstick ( P.417)
Brake fluid reservoir ( P.420)
Washer fluid tank ( P.420)
Electric cooling fan
Condenser ( P.419)
Radiator ( P.419)
Power control unit coolant reservoir ( P.419)
■12-volt battery
P. 4 2 1
With the engine at operating
temperature and turned off,
check the oil level on the dip-
Engine compar tment
Components
Checking and adding the
engine oil
4466-3. Do-it-yourself maintenance
HIGHLANDER HV_U
1Turn the power switch off.
2 Open the fuse box cover.
Engine compartment: type A
fuse box (if equipped)
Push the tab in and lift the lid off.
Engine compartment: type B
fuse box
Push the tab in and lift the lid off.
Under the driver’s side instru-
ment panel
Remove the lid.
Make sure to push the claw when
removing/installing the lid.
Right side luggage compart-
ment
Folding down the third seats.
( P.158)
Disengage the claw and open the
cover.
3 Remove the fuse.
Only type A fuse can be removed
using the pullout tool.
Checking and replac-
ing fuses
If any of the electrical com-
ponents do not operate, a
fuse may have blown. If this
happens, check and replace
the fuses as necessary.
Checking and replacing
fuses
4476-3. Do-it-yourself maintenance
6
Maintenance and care
HIGHLANDER HV_U
4Check if the fuse is blown.
Replace the blown fuse with a new
fuse of an appropriate amperage
rating. The amperage rating can be
found on the fuse box lid.
Ty p e A
Normal fuse
Blown fuse
Type B
Normal fuse
Blown fuse
Type C Normal fuse
Blown fuse
■After a fuse is replaced
●If the lights do not turn on even
after the fuse has been replaced,
a bulb may need replacement.
(
P.449)
●If the replaced fuse blows again,
have the vehicle inspected by
your Toyota dealer.
■If there is an ove rload in a cir-
cuit
The fuses are designed to blow, pro-
tecting the wiring harness from
damage.
■When replacing light bulbs
Toyota recommends that you use
genuine Toyota pr oducts designed
for this vehicle. Because certain
bulbs are connected to circuits
designed to prevent overload,
non-genuine parts or parts not
designed for this vehicle may be
unusable.
WARNING
■To prevent system break-
downs and vehicle fire
Observe the following precau-
tions.
Failure to do so may cause dam-
age to the vehicle, and possibly a
fire or injury.
●Never use a fuse of a higher
amperage rating than that indi-
cated, or use any other object in
place of a fuse.
●Always use a genuine Toyota
fuse or equivalent.
Never replace a fuse with a
wire, even as a temporary fix.
●Do not modify the fuses or fuse
boxes.
4486-3. Do-it-yourself maintenance
HIGHLANDER HV_U
Adjustment bolt A
Adjustment bolt B
Make sure the vehicle has a
full tank of gasoline and the
area around the headlight is
not deformed.
Park the vehicle on level
ground.
Make sure the tire inflation
pressure is at the specified
level.
Have someone sit in the
driver’s seat.
Bounce the vehicle several
times.
WARNING
■Fuse box near the power con-
trol unit
Never check or replace the fuses
as there are high voltage parts
and wiring near the fuse box.
Doing so may cause electric
shock, resulting in death or seri-
ous injury.
NOTICE
■Before replacing fuses
Have the cause of electrical over-
load determined and repaired by
your Toyota dealer as soon as
possible.
Headlight aim
Vertical movement adjust-
ing bolts
Before checking the head-
light aim
4937-2. Steps to take in an emergency
7
When trouble arises
HIGHLANDER HV_U
One of the following may be the
cause of the problem:
The electronic key may not be
functioning properly.
( P.496)
There may not be sufficient
fuel in the vehicle’s tank.
Refuel the vehicle.
There may be a malfunction
in the immobilizer system.
( P.79)
There may be a malfunction
in the steering lock system.
The hybrid system may be
malfunctioning due to an elec-
trical problem such as elec-
tronic key battery depletion or
a blown fuse. However,
depending on the type of mal-
function, an interim measure
is available to start the hybrid
system. ( P.494)
NOTICE
●Securely tighten the spare tire
clamp bolt to hold the spare
wheel carrier by the hook.
●Stow the flat tire in the spare tire
location. Failure to do so may
cause damage to the spare tire
carrier. Proper storage reduces
the possibility of injury in a colli-
sion or during sudden braking.
●Have the flat tire repaired and
the spare tire replaced with it as
soon as possible.
■Proper storage of the spare
tire
●If the hoist assembly is slanted
when stowing a tire, the hoist
assembly may become stuck in
the wheel opening and the tire
may not be raised properly,
causing damage to the wheel or
the wire cable.
●Do not attempt to turn the spare
tire clamp bolt without a tire on
the hoist assembly, as doing so
may cause the wire cable to slip
off of the shaft inside the unit
and the wire cable may not be
able to be raised or lowered. If
the spare tire clamp bolt has
been turned without a tire on the
hoist assembly and the wire
cable cannot be raised or low-
ered, contact your Toyota
dealer.
If the hybrid system
will not star t
Reasons for the hybrid sys-
tem not starting vary
depending on the situation.
Check the following and
perform the appropriate
procedure:
The hybrid system will not
start even though the cor-
rect starting procedure is
being followed. ( P.213)