Page 507 of 576
5077-2. Steps to take in an emergency
7
When trouble arises
HIGHLANDER HV_U
1Stop the hybrid system. Shift
the shift lever to P and set the
parking brake.
2 Remove the mud, snow or
sand from around the front
wheels.
3 Place wood, stones or some
other material under the front
wheels to help provide trac-
tion.
4 Restart the hybrid system.
5 Shift the shift lever to D or R
and release the parking
brake. Then, while exercising
caution, depress the acceler-
ator pedal.
■When it is difficult to free the
vehicle
Press to turn off TRAC.
NOTICE
■To prevent damage to the
cooling system
Observe the following precau-
tions:
●Avoid contaminating the coolant
with foreign matter (such as
sand or dust, etc.).
●Do not use any coolant additive.
If the vehicle becomes
stuck
Carry out the following pro-
cedures if the tires spin or
the vehicle becomes stuck
in mud, dirt or snow:
Recovering procedure
Page 515 of 576

5158-1. Specifications
8
Vehicle specifications
HIGHLANDER HV_U
*: Minimum pedal clearance when depressed with a force of 67.4 lbf (300 N, 30.6 kgf) while the engine is running.
Ty p e A
NOTICE
■Transmission fluid type
Using transmission fluid other than the above type may cause ab normal
noise or vibration, or ultimately damage the transmission of yo ur vehicle.
Brakes
Pedal clearance*3.6 in. (91 mm) Min.
Pedal free play0.04 0.24 in. (1 6 mm)
Brake pad wear limit0.04 in. (1 mm)
Fluid typeSAE J1703 or FMVSS No. 116 DOT 3
SAE J1704 or FMVSS No. 116 DOT 4
Steering
Free playLess than 1.2 in. (30 mm)
Tires and wheels
Tire size235/65R18 106V, T165/90D18 107M (spare)
Tire inflation pressure
(Recommended cold tire
inflation pressure)
Front
36 psi (250 kPa, 2.5 kgf/cm
2 or bar)
Rear
36 psi (250 kPa, 2.5 kgf/cm
2 or bar)
Spare
60 psi (420 kPa, 4.2 kgf/cm
2 or bar)
Driving at high speeds (above 100 mph [160
km/h]) (in countries wher e such speeds are per-
mitted by law)
Add 4 psi (30 kPa, 0.3 kgf/cm
2 or bar) to the front
and rear tires. Never exceed the maximum cold
tire inflation pressure indicated on the tire side-
wall.
Page 524 of 576

5248-1. Specifications
HIGHLANDER HV_UGrade C corresponds to a level of
performance which all passenger
car tires must meet under the Fed-
eral Motor Vehicle Safety Standard
No. 109.
Grades B and A represent higher
levels of performance on the labo-
ratory test wheel
than the minimum
required by law. Warning: The temperature grades
of a tire assume tha
t it is properly
inflated and not overloaded.
Excessive speed, underinflation, or
excessive loading, either sepa-
rately or in combination, can cause
heat buildup and possible tire fail-
ure.
Glossary of tire terminology
Tire related termMeaning
Cold tire infl ation pressure
Tire pressure when the vehicle has been
parked for three hours or more, or has not
been driven more than 1 mile or 1.5 km
under that condition
Maximum inflation pressure
The maximum cold inf lated pressure to
which a tire may be inflated, shown on the
sidewall of the tire
Recommended inflation pres-
sureCold tire inflation pressure recommended
by a manufacturer
Accessory weight
The combined weight (in excess of those
standard items which may be replaced) of
hybrid transmission, power steering,
power brakes, power windows, power
seats, radio and heater, to the extent that
these items are available as fac-
tory-installed equipment (whether installed
or not)
Curb weight
The weight of a motor vehicle with stan-
dard equipment, including the maximum
capacity of fuel, oil and coolant, and if so
equipped, air conditioning and additional
weight optional engine
Page 525 of 576

5258-1. Specifications
8
Vehicle specifications
HIGHLANDER HV_U
Maximum loaded vehicle
weight
The sum of:
(a) Curb weight
(b) Accessory weight
(c) Vehicle capacity weight
(d) Production options weight
Normal occupant weight
150 lb. (68 kg) times the number of occu-
pants specified in the second column of
Table 1
* that follows
Occupant distribution
Distribution of occupants in a vehicle as
specified in the thi rd column of Table 1
*
below
Production options weight
The combined weight o f installed regular
production options weighing over 5 lb. (2.3
kg) in excess of the s tandard items which
they replace, not previously considered in
curb weight or accessory weight, including
heavy duty brakes, ride levelers, roof rack,
heavy duty 12-volt battery, and special trim
Rim
A metal support for a tire or a tire and tube
assembly upon which the tire beads are
seated
Rim diameter (Wheel diame-
ter)Nominal diameter of the bead seat
Rim size designationRim diameter and width
Rim type designationThe industry manufacturer’s designation
for a rim by style or code
Rim widthNominal distance be tween rim flanges
Vehicle capacity weight (Total
load capacity)The rated cargo and luggage load plus 150
lb. (68 kg) times the vehicle’s designated
seating capacity
Vehicle maximum load on the
tire
The load on an individual tire that is deter-
mined by distributing to each axle its share
of the maximum loaded vehicle weight,
and dividing by two
Tire related termMeaning
Page 530 of 576

5308-2. Customization
HIGHLANDER HV_U
8-2.Customization
■Changing by using the navi-
gation/multimedia system
1 Press the “MENU” button.
2 Select “Setup” on the “Menu”
screen.
3 Select “General” or “Vehicle”
on the “Setup” screen.
Various setting can be changed.
Refer to the list o f settings that can
be changed for details.
■Changing by using the
meter control switches
4.2-inch display
1 Press or of the meter
control switch to select .
2 Press or of the meter
control switch to select the
desired item to be custom-
ized.
3 Press or press and hold .
The available settings will differ
depending on if is pressed or
pressed and held. Follow the
instructions on the display.
7-inch display
1 Press or of the meter
control switch to select .
2 Press or of the meter
control switch to select the
desired item to be custom-
ized.
3 Press or press and hold .
The available settings will differ
depending on if is pressed or
pressed and held. Follow the
instructions on the display.
■When customizing using the
navigation/multimedia system
Stop the vehicle in a safe place,
apply the parking brake, and shift
the shift lever to P. Also, to prevent
12-volt battery discharge, leave the
hybrid system operating while cus-
tomizing the features.
Customizable features
Your vehicle includes a vari-
ety of electronic features
that can be personalized to
suit your preferences. The
settings of these features
can be changed using the
multi-information display,
the navigation/multimedia
system, or at your Toyota
dealer.
Customizing vehicle fea-
tures
WARNING
■During customization
As the hybrid system needs to be
operating during customization,
ensure that the vehicle is parked
in a place with adequate ventila-
tion. In a closed area such as a
garage, exhaust gases including
harmful carbon monoxide (CO)
may collect and enter the vehicle.
This may lead to death or a seri-
ous health hazard.
Page 540 of 576
5408-2. Customization
HIGHLANDER HV_U
■RCTA (Rear Cross Traffic Alert) function (P.300)
■PKSB (Parking Support Brake)* ( P.305)
*: If equipped
■Front automatic air conditioning system ( P.342)
■Illumination ( P.362)
FunctionDefault settingCustomized setting
RCTA (Rear Cross Traf-
fic Alert) functionOnOff—O—
Buzzer volumeLevel 2Level 1—O—Level 3
FunctionDefault settingCustomized setting
PKSB (Parking Support
Brake) functionOnOff—O—
FunctionDefault settingCustomized setting
A/C auto switch opera-
tionOnOffO—O
FunctionDefault settingCustomized setting
Time elapsed before the
interior lights turn off15 seconds
Off
O—O7.5 seconds
30 seconds
Operation after the
power switch is turned
off
OnOff——O
Operation when the
doors are unlockedOnOff——O
Operation when you
approach the vehicle
with the electronic key
on your person
OnOff——O
Page 542 of 576
5428-3. Initialization
HIGHLANDER HV_U
8-3.Initialization
*: If equipped
Items to initialize
The following items must be initialized for normal system
operation after such cases as the 12-volt battery being recon-
nected, or maintenance being performed on the vehicle:
List of items to initialize
ItemWhen to initializeReference
Power back door• After reconnecting or changing the 12-volt batteryP. 1 4 2
Intuitive parking
assist
*• After reconnecting or changing the 12-volt batteryP. 2 9 5
PKSB (Parking
Support Brake)
*• After reconnecting or changing the 12-volt batteryP. 3 1 1
Message indicat-
ing maintenance is
required (U.S.A.
only)
• After the maintenance is per-formedP. 4 0 7
Tire pressure warn-
ing system
• When the tire inflation pressure is changed such as when
changing traveling speed
• When the tire inflation pressure is changed such as when the
tire size is changed
• When rotating the tires
• After registering the ID codes
P. 4 3 0
Page 556 of 576

556What to do if... (Troubleshooting)
HIGHLANDER HV_U
1-1.What to do if... (Troubleshooting)What to do if... (Troubleshooting)
If you lose your mechanical
keys, new genuine mechani-
cal keys can be made by your
Toyota dealer. ( P.495)
If you lose your electronic
keys, the risk of vehicle theft
increases significantly. Con-
tact your Toyota dealer imme-
diately. ( P.495)
Is the electronic key battery
weak or depleted? ( P.444)
Is the power switch in ON?
When locking the doors, turn the
power switch off. ( P.215)
Is the electronic key left inside
the vehicle?
When locking the doors, make sure
that you have the electronic key on
your person.
The function may not operate properly due to the condition
of the radio wave. (
P.147)
Is the child-protector lock set?
The rear door cannot be opened
from inside the vehicle when the
lock is set. Open the rear door from
outside and then unlock the
child-protector lock. ( P.134)
Did you press the power
switch while firmly depress-
ing the brake pedal?
( P.213)
Is the shift lever in P?
( P.213)
Is the electronic key any-
where detectable inside the
vehicle? ( P.146)
Is the steering wheel
unlocked? ( P.214)
Is the electronic key battery
weak or depleted?
In this case, the h ybrid system can
be started in a temporary way.
( P.497)
Is the 12-volt battery dis-
charged? ( P.498)
If you have a problem,
check the following before
contacting your Toyota
dealer.
The doors cannot be
locked, unlocked, opened
or closed
You lose your keys
The doors cannot be
locked or unlocked
The rear door cannot be
opened
If you think something is
wrong
The hybrid system does
not start