4026-1. Maintenance and care
HIGHLANDER HV_U
NOTICE
●If the paint is chipped or
scratched, have it repaired
immediately.
●To prevent the wheels from cor-
roding, remove any dirt and
store in a place with low humid-
ity when storing the wheels.
■Cleaning the exterior lights
●Wash carefully. Do not use
organic substances or scrub
with a hard brush.
This may damage the surfaces
of the lights.
●Do not apply wax to the sur-
faces of the lights.
Wax may cause damage to the
lenses.
■When using an automatic car
wash (vehicles with
rain-sensing windshield wip-
ers)
Set the wiper switch to the off
position.
If the wiper switch is in “AUTO”,
the wipers may operate and the
wiper blades may be damaged.
■When using a high pressure
car wash
●When washing the vehicle, do
not spray the came ra or its sur-
rounding area directly with a
high pressure washer. Shock
applied from high pressure
water may cause the device to
not operate normally.
●Do not spray water directly on
the radar which is equipped
behind the emblem. Otherwise
it may cause the device to be
damaged.
●Do not bring the nozzle tip close
to boots (rubber or resin manu-
factured cover), connectors or
the following parts. The parts
may be damaged if they come
into contact with high-pressure
water.
• Traction related parts
• Steering parts
• Suspension parts
• Brake parts
●Keep the cleaning nozzle at
least 11.9 in. (30 cm) away from
the vehicle body. Otherwise
resin section, s uch as moldings
and bumpers, may be deformed
and damaged.
Also, do not continuously hold the
nozzle in the same place.
●Do not spray the lower part of
the windshield continuously.
If water enters the air conditioning
system intake located near the
lower part of the windshield, the
air conditioning system may not
operate correctly.
●Do not wash the underside of
the vehicle using a high pres-
sure car washer.
4086-2. Maintenance
HIGHLANDER HV_U
General maintenance
Listed below are the general
maintenance items that
should be performed at the
intervals specified in the
“Owner’s Warranty Informa-
tion Booklet” or “Owner’s
Manual Supplement/Sched-
uled Maintenance Guide”. It
is recommended that any
problem you notice should
be brought to the attention
of your Toyota dealer or
qualified service shop for
advice.
WARNING
■If the hybrid system is operat-
ing
Turn the hybrid system off and
ensure that there is adequate
ventilation before performing
maintenance checks.
Engine compartment
ItemsCheck points
Brake fluid
Is the brake fluid at
the correct level?
( P.420)
Engine/power
control unit
coolant
Is the
engine/power con-
trol unit coolant at
the correct level?
( P.418)
Engine oil
Is the engine oil at
the correct level?
( P.416)
Exhaust sys-
temThere should not
be any fumes or
strange sounds.
Radiator/con-
denser
The radiator and
condenser should
be free from for-
eign objects.
( P.419)
Washer fluid
Is there sufficient
washer fluid?
( P.420)
Luggage compartment
ItemsCheck points
12-volt batteryCheck the connec-
tions. ( P.421)
Vehicle interior
ItemsCheck points
Accelerator
pedal
• The accelerator
pedal should
move smoothly
(without uneven
pedal effort or
catching).
Hybrid trans-
mission “Park”
mechanism
• When parked on a slope and the
shift lever is in P,
is the vehicle
securely
stopped?
ItemsCheck points
4096-2. Maintenance
6
Maintenance and care
HIGHLANDER HV_U
Brake pedal
• Does the brake pedal move
smoothly?
• Does the brake pedal have
appropriate
clearance from
the floor?
( P.515)
• Does the brake pedal have the
correct amount
of free play?
( P.515)
Brakes
• The vehicle
should not pull to
one side when
the brakes are
applied.
• The brakes should work
effectively.
• The brake pedal should not feel
spongy.
• The brake pedal should not get
too close to the
floor when the
brakes are
applied.
Head
restraints
• Do the head restraints move
smoothly and
lock securely?
Horn• Works properly?
Indica-
tors/buzzers
• Do the indica-tors and buzzers
function prop-
erly?
ItemsCheck points
Lights
• Do all the lights come on?
• Are the head- lights aimed cor-
rectly? (P.448)
Parking brake
• Does the park-ing brake switch
operate nor-
mally?
• When parked on a slope and the
parking brake is
on, is the vehicle
securely
stopped?
Seat belts
• Do the seat belts operate
smoothly?
• The seat belts should not be
damaged.
Seats
• Do the seat con-trols operate
properly?
Steering wheel
• Does the steer-ing wheel rotate
smoothly?
• Does the steer- ing wheel have
the correct
amount of free
play?
• There should not be any strange
sounds coming
from the steer-
ing wheel.
ItemsCheck points
4126-3. Do-it-yourself maintenance
HIGHLANDER HV_U
6-3.Do-it-yourself maintenance
Do-it-yourself ser vice
precautions
If you perform maintenance
by yourself, be sure to fol-
low the correct procedure
as given in these sections.
Maintenance
ItemsParts and tools
12-volt battery
condition
( P.421)
•Grease
• Conventional
wrench (for ter-
minal clamp
bolts)
Brake fluid
level ( P.420)
• FMVSS No.116
DOT 3 or SAE
J1703 brake fluid
• Rag or paper towel
• Funnel (used only for adding
brake fluid)
Engine/power
control unit
coolant level
( P.418)
• “Toyota Super
Long Life Cool-
ant” or a similar
high quality eth-
ylene gly-
col-based
non-silicate,
non-amine,
non-nitrite and
non-borate cool-
ant with long-life
hybrid organic
acid technology
For the U.S.A.:
“Toyota Super
Long Life Cool-
ant” is pre-mixed
with 50% cool-
ant and 50%
deionized water.
For Canada:
“Toyota Super
Long Life Cool-
ant” is pre-mixed
with 55% cool-
ant and 45%
deionized water.
• Funnel (used only for adding
coolant)
Engine oil level
( P.416)
• “Toyota Genuine
Motor Oil” or
equivalent
• Rag or paper towel
• Funnel (used only for adding
engine oil)
Fuses
( P.446)• Fuse with same
amperage rating
as original
ItemsParts and tools
4166-3. Do-it-yourself maintenance
HIGHLANDER HV_U
Engine coolant reservoir ( P.418)
Fuse boxes ( P.446)
Engine oil filler cap ( P.417)
Engine oil level dipstick ( P.417)
Brake fluid reservoir ( P.420)
Washer fluid tank ( P.420)
Electric cooling fan
Condenser ( P.419)
Radiator ( P.419)
Power control unit coolant reservoir ( P.419)
■12-volt battery
P. 4 2 1
With the engine at operating
temperature and turned off,
check the oil level on the dip-
Engine compar tment
Components
Checking and adding the
engine oil
4186-3. Do-it-yourself maintenance
HIGHLANDER HV_Ube consumed while driving. In the
following situatio
ns, oil consump-
tion may increase, and engine oil
may need to be ref illed in between
oil maintenance intervals.
●When the engine is new, for
example directly after purchasing
the vehicle or after replacing the
engine
●If low quality oil or oil of an inap-
propriate viscosity is used
●When driving at high engine
speeds or with a heavy load,
when towing, or when driving
while accelerating o r decelerating
frequently
●When leaving the engine idling for
a long time, or wh en driving fre-
quently through heavy traffic
■Engine coolant reservoir
The coolant level is satisfactory
if it is between the “FULL” and
“LOW” lines on the reservoir
when the engine is cold.
WARNING
■Used engine oil
●Used engine oil contains poten-
tially harmful contaminants
which may cause skin disorders
such as inflammation and skin
cancer, so care should be taken
to avoid prolonged and
repeated contact. To remove
used engine oil from your skin,
wash thoroughly with soap and
water.
●Dispose of used oil and filters
only in a safe an d acceptable
manner. Do not dispose of used
oil and filters in household trash,
in sewers or onto the ground.
Call your Toyota dealer, service
station or auto parts store for
information concerning recy-
cling or disposal.
●Do not leave used engine oil
within the rea ch of children.
NOTICE
■To prevent serious engine
damage
Check the oil le vel on a regular
basis.
■When replacing the engine oil
●Be careful not to spill engine oil
on the vehicle components.
●Avoid overfilling, or the engine
could be damaged.
●Check the oil level on the dip-
stick every time you refill the
vehicle.
●Be sure the engine oil filler cap
is properly tightened.
■If oil is spilled on the engine
cover
To prevent the engine cover from
being damaged, remove any
engine oil from the engine cover
as soon as possible using a neu-
tral detergent. Do not use an
organic solvent such as brake
cleaner.
Checking the coolant
4206-3. Do-it-yourself maintenance
HIGHLANDER HV_U
denser and clear away any for-
eign objects. If either of the
above parts is extremely dirty or
you are not sure of their condi-
tion, have your vehicle
inspected by your Toyota dealer.
■Checking fluid level
The brake fluid level should be
between the “MAX” and “MIN”
lines on the tank.
■Adding fluid
Make sure to check the fluid
type and prepare the necessary
item.
Fluid type
SAE J1703 or FMVSS No.116 DOT
3 brake fluid
SAE J1704 or FMVSS No.116 DOT
4 brake fluid
Item
Clean funnel
■Brake fluid can absorb moisture
from the air
Excess moisture in the brake fluid
can cause a dangerous loss of brak-
ing efficiency. Use only newly
opened brake fluid.
If any washer does not work or
the warning message appears
on the multi-information display,
the washer tank may be empty.
Add washer fluid.
WARNING
■When the hybrid system is
hot
Do not touch the r adiator or con-
denser as they may be hot and
cause serious injuries, such as
burns.
Checking and adding the
brake fluid
WARNING
■When filling the reservoir
Take care as brake fluid can harm
your hands and eyes and damage
painted surfaces.
If fluid gets on your hands or in
your eyes, flush the affected area
with clean water immediately.
If you still experi ence discomfort,
see a doctor.
NOTICE
■If the fluid level is low or high
It is normal for the brake fluid level
to go down slight ly as the brake
pads wear out or when the fluid
level in the accumulator is high.
If the reservoir needs frequent
refilling, there m ay be a serious
problem.
Washer fluid
4587-1. Essential information
HIGHLANDER HV_U
7-1.Essential information
Press the switch.
All the turn signal lights will flash.
To turn them off, press the switch
once again.
■Emergency flashers
●If the emergency flashers are
used for a long time while the
hybrid system is not operating
(while the “READY” indicator is
not illuminated), the 12-volt bat-
tery may discharge.
●If any of the SRS airbags deploy
(inflate) or in the event of a strong
rear impact, the emergency flash-
ers will turn on automatically.
The emergency flashers will turn
off automatically after operating
for approximately 20 minutes. To
manually turn t he emergency
flashers off, press the switch
twice.
(The emergency flashers may not
turn on automatically depending
on the force of the impact and
conditions of the collision.)
1 Steadily step on the brake
pedal with both feet and
firmly depress it.
Do not pump the brake pedal
repeatedly as this will increase the
effort required to slow the vehicle.
2Shift the shift lever to N.
If the shift lever is shifted to N
3 After slowing down, stop the
vehicle in a safe place by the
road.
4 Stop the hybrid system.
If the shift lever cannot be
shifted to N
3 Keep depressing the brake
pedal with both feet to reduce
vehicle speed as much as
possible.
4 To stop the hybrid system,
press and hold the power
switch for 2 consecutive sec-
onds or more, or press it
Emergency flashers
The emergency flashers are
used to warn other drivers
when the vehicle has to be
stopped on the road due to
a breakdown, etc.
Operating instructions
If your vehicle has to
be stopped in an emer-
gency
Only in an emergency, such
as if it becomes impossible
to stop the vehicle in the
normal way, stop the vehicle
using the following proce-
dure:
Stopping the vehicle