2021 TOYOTA HIGHLANDER ESP

3578-2. Setup
8
Phone
HIGHLANDER_HIGHLANDER HV_NAVI_(U)
New contact data can be regis-
tered.
Up to 4 numbers per person can
be registered. For PBAP com-
patible Bluetooth
® phones, this
function is available when “Auto-
matic Transfer” is set to off.
( P.354)
1 Select “New Contact”.
2 Enter the name and select
“OK”.
3 Enter the phone number and
select “OK”.
4 Select the phone type for the
phone number.
5 To add another number to
this contact, select “Yes”.
■Registering a new contact
in a different way (from the
call history screen)
1 Display the phone top
screen. ( P.334)
2 Select “History” and select a
contact not yet registered in
the contact list.
3 Select “Add to Contacts”.
4 Follow the steps in “Register-
ing a new contact to the con-
tacts list” from step 2.
( P.357) For PBAP compatible Blue-
tooth
® phones, this function is
available when “Automatic
Transfer” is set to off. ( P.354)
1 Select “Edit Contact”.
2 Select the desired contact.
3 Select corresponding to
the desired name or number.
4 Enter the name or the phone
number and select “OK”.
For PBAP compatible Blue-
tooth
® phones, this function is
available when “Automatic
Transfer” is set to off. ( P.354)
1 Select “Delete Contacts”.
2 Select the desired contact
and select “Delete”.
3 Select “Yes” when the confir-
mation screen appears.
●Multiple data can be selected and
deleted at the same time.
●When a Bluetooth® phone is
deleted, the contact data will be
deleted at the same time.
Registering a new contact
to the contacts listEditing the contact data
Deleting the contact data

3749-1. Connected Services overview
HIGHLANDER_HIGHLANDER HV_NAVI_(U)
*: Vehicles with DCM
●Free/Open Source Software Infor-
mation
This product contains Free/Open
Source Software (FOSS).
The license information and/or the
source code of such FOSS can be
found at the following URL.
https://www.denso.com/global/en/
opensource/dcm/toyota/
●Exposure to radio frequency sig-
nals:
The Toyota audio multimedia sys-
tem installed in your vehicle
includes a low power radio trans-
mitter and receiver. The system
receives and also sends out radio
frequency (RF) signals.
●In August 1996, the Federal Com-
munications Commission (FCC)
adopted RF exposure guidelines
with safety levels for mobile wire-
less phones. Those guidelines are
consistent with the safety stan-
dards previously set by both U.S.
and international standards bod-
ies.
• ANSI (American National Stan-
dards Institute) C95.1 [1992]
• NCRP (National Council on Radi- ation Protection and Measure-
ment) Report 86 [1986]
• ICNIRP (Intern ational Commis-
sion on Non-Ionizing Radiation Protection) [1996]
●These standards are based on
comprehensive and periodic eval-
uations of the relevant scientific lit-
erature. Over 120 scientists,
engineers, and physicians from
universities, government health
agencies, and industry reviewed
the available body of research to
develop the ANSI Standard
(C95.1).
●The design of Toyota audio multi-
media system co
mplies with the
FCC guidelines in addition to
those standards.
●Contact with the Toyota response
center is dependent upon the
telematics device being in opera-
tive condition, cellular connection
availability, navigation map data,
and GPS satellite signal recep-
tion, which can lim it the ability to
reach the Toyota response center
or receive support. Enrollment and
Telematics Subscription Service
Agreement required. A variety of
subscription terms are available;
charges vary by subscription term
selected.
●The Toyota response center offers
support in multiple languages.
●Select Safety Connect-sub-
scribed vehicles are capable of
communicating vehicle informa-
tion. Please see the terms and
conditions for additional details.
Owners who do not wish to have
their vehicle transmit this informa-
tion can opt out at the time of
enrollment or by calling
1-800-331-4331 in the United
States, 1-888-869-6828 in Can-
ada, and 1-877-855-8377 in
Puerto Rico, and following the
prompts for Safety Connect.
●For further details about the ser-
vice, contact your Toyota dealer.
●Toyota audio mu ltimedia func-
tions are not subject to section
255 of the Telecommunications
Act and the system is not TTY
Type C: Function
achieved by using
DCM
*
The functionality of Safety
Connect is made possible
by the use of a DCM.
For details, refer to
“OWNER’S MANUAL”.
Safety Connect

3769-1. Connected Services overview
HIGHLANDER_HIGHLANDER HV_NAVI_(U)
Remote Connect is a smart-
phone application that lets you
view and remotely control cer-
tain aspects of your vehicle.
■Subscription
 After you sign the Telematics
Subscription Service Agree-
ment (see the Safety Connect
section in “OWNER’S MAN-
UAL”), download the Toyota
mobile app from your smart-
phone’s app store, and regis-
ter within the app (or enroll
and complete registration at
the dealer), you can begin
using these services.
 A variety of subscription terms
are available. Contact your
Toyota dealer, or call
1-800-331-4331 for further
subscription details.
■Availability of function
 Remote Connect is available
in the contiguous United
States, Washington D.C.,
Alaska, Hawaii, the United
States Virgin Islands, Puerto
Rico and Canada.
●Availability of functions of the
Remote Connect is dependent on
network reception level.
●Remote Connect s hould only be
used by authorized users.
●Laws in some communities may
require that the vehicle be within
view of the user when operating
Remote Connect.
In some states, use of Remote
Connect may violate state or local
laws. Before using Remote Con-
nect, check your state and local
laws.
●Any malfunction of the vehicle
should be repaired by your Toyota
dealer.
●Remote Connect i s designed to
work at temperatures above
approximately -22 °F (-30 °C).
This specification is related to the
Remote Conne ct operation, but is
dependent on the vehicle’s oper-
ating temperature range which
may be different.
●Content is subject to change with-
out notice.
●Additional information can be
found at
https://www.toyota.com/
connected-services
Type D: Function
achieved by using
DCM and a smart-
phone
The functionality of Remote
Connect and Service Con-
nect are made possible by
the use of a DCM and a
smartphone.
For details about these ser-
vices, refer to
https://www.toyota.com/
connected-services.
Remote Connect
WA R N I N G
●Operating Remote Connect
incorrectly may lead to unfore-
seen accidents or malfunctions.
Check the vehicle condition and
assume full responsibility before
using.

3829-2. Connected Services operation
HIGHLANDER_HIGHLANDER HV_NAVI_(U)
*: Premium Audio/12.3-inch display model
●The hands-free system cannot be
used while Destination Assist is
being used.
■From the map screen
1 Press the “MAP” button.
8-inch display model
12.3-inch display model
2 Select .
3 Follow the steps in “From the
menu screen” from step 3.
( P.382)
■From the menu screen
1 Press the “MENU” button.
Destination Assist*
Destination Assist provides
you with live assistance for
finding destinations via the
Toyota response center. You
can request either a specific
business, address, or ask
for help locating your
desired destination by cate-
gory, such as restaurants,
gas stations, shopping cen-
ters or other Points of Inter-
est (POI).
After you tell the agent your
choice of destination, its
coordinates are sent wire-
lessly to your vehicle’s navi-
gation system.
Make a call with Destina-
tion Assist