2021 TOYOTA HIGHLANDER air condition

312-1. Basic information before operation
2
Basic function
HIGHLANDER_HIGHLANDER HV_NAVI_(U)
capacitive touch screen but-
ton is touched by or covered
with a metal object, such as
the following, it may not oper-
ate properly:
• Magnetic isolation cards
• Metallic foil, such as the inner packaging of a cigarette box
• Metallic wallets or bags
• Coins
• Discs, such as a CD or DVD
 If the operable part of a
capacitive touch screen but-
ton is wiped, it may operate
unintentionally.
 If the capacitive touch screen
button is being touched when
the engine switch switch> is changed to ACC or
ON, the button may not oper-
ate properly. In this case,
remove anything touching the
button, turn the engine switch
to OFF and
then turn it to ACC or ON, or
restart the system by press
and hold the “POWER VOL-
UME”/“PWR/VOL” knob for 3
seconds or more.
●Capacitive touch screen button
sensor sensitivity can be adjusted.
( P. 6 7 )
*: 12.3-inch display model only
The following functions can be
displayed and operated on the
Toyota multi-operation touch.
Operate a button to change the
displayed function screen.
The displayed function can be
changed by performing an up or
down flick operation on the Toy-
ota multi-operation touch.
Select to display the air con-
ditioning control screen.
*1
Toyota multi-opera-
tion touch*
The Toyota multi-operation
touch allows a screen, such
as the air conditioning con-
trol screen, and the naviga-
tion screen to be displayed
and operated simultane-
ously.
Toyota multi-operation
touch overview
A

1293-5. Tips for the navigation system
3
Navigation system
HIGHLANDER_HIGHLANDER HV_NAVI_(U)
3-5.Tips for the navigation system
The Global Positioning System
(GPS) developed and operated
by the U.S. Department of
Defense provides an accurate
current position, normally using
4 or more satellites, and in some
case 3 satellites. The GPS sys-
tem has a certain level of inac-
curacy. While the navigation
system compensates for this
most of the time, occasional
positioning errors of up to 300 ft.
(100 m) can and should be
expected. Generally, position
errors will be corrected within a
few seconds.
When the vehicle is not receiv-
ing signals from satellites, the
unreceived GPS mark appears
on the map screen. When the
vehicle is receiving the signals,
the unreceived GPS mark does not appear on the map screen.
The GPS signal may be physi-
cally obstructed, leading to inac-
curate vehicle position on the
map screen. Tunnels, tall build-
ings, trucks, or even the place-
ment of objects on the
instrument panel may obstruct
the GPS signals.
The GPS satellites may not
send signals due to repairs or
improvements being made to
them.
Even when the navigation sys-
tem is receiving clear GPS sig-
nals, the vehicle position may
not be shown accurately or inap-
propriate route guidance may
occur in some cases.

Accurate current position may
not be shown in the following
cases:
• When driving on a small angled
Y-shaped road.
• When driving on a winding road.
• When driving on a slippery road such as in sand, gravel, snow,
etc.
GPS (Global Position-
ing System)
This navigation system cal-
culates the current position
using satellite signals, vari-
ous vehicle signals, map
data, etc. However, an accu-
rate position may not be
shown depending on satel-
lite conditions, road config-
uration, vehicle condition or
other circumstances.
Limitations of the naviga-
tion system
NOTICE
●The installation of window tint-
ing may obstruct the GPS sig-
nals. Most window tinting
contains some metallic content
that will interf ere with GPS sig-
nal reception of the antenna in
the instrument panel. We advise
against the use of window tint-
ing on vehicles equipped with
navigation systems.

2465-1. Voice command system operation
HIGHLANDER_HIGHLANDER HV_NAVI_(U)
5-1.Voice command system operation
■Steering switchTa l k s w i t c h
Voice command system:
• Press the talk switch to start the voice command system. To can-
cel voice command, press and
hold the talk switch.
When an Apple CarPlay/Android
Auto connection is established:
*
• Press and hold the talk switch to start Siri/Google Assistant. To
cancel Siri/Google Assistant,
press the talk switch.
• Press the talk switch to start the voice command system.
*: This function is not available in some countries or areas.
■Microphone
 It is unnecessary to speak
directly into the microphone
when giving a command.
●Voice commands may not be rec-
ognized if:
• Spoken too quickly.
• Spoken at a low or high volume.
• The roof or windows are open.
• Passengers are talking while
voice commands are spoken.
• The fan speed of the air condition- ing system is set at high.
• The air conditioning vents are turned towards the microphone.
●In the following c onditions, the
system may not recognize the
command properly and using
voice commands may not be pos-
sible:
• The command is incorrect or
unclear. Note that certain words,
accents or speech patterns may
be difficult for the system to recog-
nize.
• There is excessive background noise, such as wind noise.
●Normally, it is necessary to wait
for a beep before saying a com-
mand. To enable th e ability to talk
over prompts and say commands
before the beep, enable the voice
prompt interrupt function. ( P. 7 2 )
●This system may not operate
immediately after the engine
switch is in ACC
or ON.
Voice command sys-
tem
The voice command sys-
tem enables the radio,
phone dialing, etc. to be
operated using voice com-
mands. Refer to the com-
mand list for samples of
voice commands. ( P.250)
Using the voice command
system
A

2565-2. Mobile Assistant operation
HIGHLANDER_HIGHLANDER HV_NAVI_(U)commands, the Mobile Assistant
feature will automatically end to
complete the re
quested action.
The volume of the Mobile
Assistant can be adjusted
using the “POWER VOL-
UME”/“PWR/VOL” knob or
steering wheel volume control
switches. The Mobile Assis-
tant and phone call volumes
are synchronized.
●While a phone call is active, the
Mobile Assistant cannot be used.
●If using the navig ation feature of
the cellular phone, ensure the
active audio source is Bluetooth
®
audio or iPod in order to hear turn
by turn direction prompts.
●Wait for the listening beeps before
using the Mobile Assistant.
●The Mobile Assistant may not rec-
ognize commands in the following
situations:
• Spoken too quickly.
• Spoken at a low or high volume.
• The roof or windows are open.
• Passengers are talking while the Mobile Assistant is being used.
• The fan speed of the air condition-
ing system is set at high.
• The air conditioning vents are
turned toward the microphone.

3388-1. Phone operation (Hands-free system for cellular phones)
HIGHLANDER_HIGHLANDER HV_NAVI_(U)talking on the phone, speak
clearly towards the microphone.
●The other party may not hear you
clearly when:
• Driving on an unpaved road.
(Making excessive traffic noise.)
• Driving at high speeds.
• The roof or windows are open.
• The air conditioning vents are pointed towards the microphone.
• The sound of the air conditioning
fan is loud.
• There is a negative effect on sound quality due to the phone
and/or network being used.
Press the talk switch to operate
the voice command system.
The voice command system
and its list of commands can
be operated. ( P.246) 
The following data is stored
for every registered phone.
When another phone is con-
nected, the following regis-
tered data cannot be read:
• Contact data
• Call history data
• Favorites data
• Image data
• All phone settings
• Message settings
●When a phone’s registration is
deleted, the above-mentioned
data is also deleted.
A lot of personal data is regis-
tered when the hands-free sys-
tem is used. When selling or
disposing of the v ehicle, initial-
ize the data. ( P. 7 1 )
 The following data in the sys-
tem can be initialized:
• Contact data
• Call history data
• Favorites data
• Image data
• All phone settings
• Message settings
●Once initialized, the data and set-
tings will be eras ed. Pay much
attention when init ializing the data.
NOTICE
●Do not touch and put a sharp
object to the microphone. It may
cause failure.
Voice command system
About the contacts in the
contact list
When selling or disposing
of the vehicle

3769-1. Connected Services overview
HIGHLANDER_HIGHLANDER HV_NAVI_(U)
Remote Connect is a smart-
phone application that lets you
view and remotely control cer-
tain aspects of your vehicle.
■Subscription
 After you sign the Telematics
Subscription Service Agree-
ment (see the Safety Connect
section in “OWNER’S MAN-
UAL”), download the Toyota
mobile app from your smart-
phone’s app store, and regis-
ter within the app (or enroll
and complete registration at
the dealer), you can begin
using these services.
 A variety of subscription terms
are available. Contact your
Toyota dealer, or call
1-800-331-4331 for further
subscription details.
■Availability of function
 Remote Connect is available
in the contiguous United
States, Washington D.C.,
Alaska, Hawaii, the United
States Virgin Islands, Puerto
Rico and Canada.
●Availability of functions of the
Remote Connect is dependent on
network reception level.
●Remote Connect s hould only be
used by authorized users.
●Laws in some communities may
require that the vehicle be within
view of the user when operating
Remote Connect.
In some states, use of Remote
Connect may violate state or local
laws. Before using Remote Con-
nect, check your state and local
laws.
●Any malfunction of the vehicle
should be repaired by your Toyota
dealer.
●Remote Connect i s designed to
work at temperatures above
approximately -22 °F (-30 °C).
This specification is related to the
Remote Conne ct operation, but is
dependent on the vehicle’s oper-
ating temperature range which
may be different.
●Content is subject to change with-
out notice.
●Additional information can be
found at
https://www.toyota.com/
connected-services
Type D: Function
achieved by using
DCM and a smart-
phone
The functionality of Remote
Connect and Service Con-
nect are made possible by
the use of a DCM and a
smartphone.
For details about these ser-
vices, refer to
https://www.toyota.com/
connected-services.
Remote Connect
WA R N I N G
●Operating Remote Connect
incorrectly may lead to unfore-
seen accidents or malfunctions.
Check the vehicle condition and
assume full responsibility before
using.