TABLE OF CONTENTS4
C-HR_OM_USA_OM10684U5-1. Using the air conditioning
system and defogger
Air conditioning system ..... 312
Heated steering wheel/ seat heaters .................... 321
5-2. Using the interior lights Interior lights list ................ 323• Interior lights ................. 324
• Personal lights .............. 325
5-3. Using the storage features List of storage features...... 326• Glove box...................... 327
• Console box .................. 327
• Bottle holders ................ 328
• Cup holders .................. 329
Luggage compartment features ........................... 330
5-4. Using the other interior features
Other interior features ....... 336 • Sun visors ..................... 336
• Vanity mirrors................ 336
• Power outlet .................. 337
• Assist grips ................... 338 6-1. Maintenance and care
Cleaning and protecting the vehicle exterior .......... 340
Cleaning and protecting the vehicle interior ................. 344
6-2. Maintenance Maintenance requirements ................... 347
General maintenance ........ 350
Emission inspection and maintenance (I/M)
programs ......................... 354
6-3. Do-it-yourself maintenance Do-it-yourself service precautions ...................... 355
Hood .................................. 358
Positioning a floor jack....... 360
Engine compartment ......... 361
Tires................................... 376
Tire inflation pressure ........ 386
Wheels............................... 390
Air conditioning filter .......... 393
Wireless remote control/ electronic key battery ...... 397
Checking and replacing fuses ................................ 401
Headlight aim (vehicles with front fog lights)................. 405
Light bulbs ......................... 407
5Interior features6Maintenance and care
5
1
8 7 5 4
3
2
9
C-HR_OM_USA_OM10684U
6
7-1. Essential informationEmergency flashers .......... 422
If your vehicle has to be stopped in
an emergency ................. 423
If the vehicle is trapped in rising water...................... 425
7-2. Steps to take in an emergency If your vehicle needs to be towed .............................. 426
If you think something is wrong .............................. 432
Fuel pump shut off system............................. 433
If a warning light turns on or a warning buzzer
sounds ............................ 434
If a warning message is displayed ......................... 444
If you have a flat tire .......... 449
If the engine will not start ................................. 460
If the electronic key does not operate properly
(vehicles with a
smart key system) ........... 462
If the vehicle battery is discharged ...................... 465
If your vehicle overheats ... 470 If the vehicle becomes
stuck ................................ 473
8-1. Specifications Maintenance data (fuel, oil level, etc.) .......... 476
Fuel information ................. 484
Tire information.................. 487
8-2. Customization Customizable features ....... 500
8-3. Items to initialize Items to initialize ................ 512
Reporting safety defects for U.S. owners ............................. 514
Seat belt instructions for Canadian owners
(in French)................................ 515
SRS airbag instructions for Canadian owners
(in French)................................ 517
What to do if... (Troubleshooting) ..................... 528
Alphabetical index ...................... 532
7When trouble arises
8Vehicle specifications
9For owners
Index
Refer to “MULTIMEDIA OWNER’S MANUAL” for information regard-
ing the equipment listed below.
• Hands-free system (for cellular phone)• Rear view monitor system
• Audio system
• Connected services
1153-1. Key information
3
Operation of each component
C-HR_OM_USA_OM10684U■
When riding in an aircraft
When bringing a key with wireless remote control function onto an aircraft,
make sure you do not press any buttons on the key while inside the aircraft
cabin. If you are carrying the key in your bag, etc., ensure th at the buttons are
not likely to be pressed accidentally. Pressing a button may cause the key to
emit radio waves that could interfere with the operation of the aircraft.
■ Conditions affecting the operation of the smart key system or w ireless
remote control
Vehicles without a smart key system
The wireless remote control function may not operate normally i n the follow-
ing situations:
● When the wireless key battery is depleted
● Near a TV tower, electric power plant, gas station, radio stati on, large dis-
play, airport or other facility that generates strong radio wav es or electrical
noise
● When carrying a portable radio, cellular phone or other wireles s communi-
cation devices
● When multiple wireless keys are in the vicinity
● When the wireless key is in contact with, or is covered by a me tallic object
● When a wireless key (that emits radio waves) is being used near by
● When the wireless key has been left near an electrical applianc e such as a
personal computer
● If window tint with a metallic content or metallic objects are attached to the
rear window
Vehicles with a smart key system
P. 136
1163-1. Key information
C-HR_OM_USA_OM10684U■
Key battery depletion
Vehicles without a smart key system
If the wireless remote control function does not operate, the b attery may be
depleted. Replace the battery when necessary. ( P. 397)
Vehicles with a smart key system
● The standard battery life is 1 to 2 years.
● If the battery becomes low, an alarm will sound in the cabin wh en the engine
stops. ( P. 397)
● As the electronic key always receives radio waves, the battery will become
depleted even if the electronic key is not used. The following symptoms indi-
cate that the electronic key battery may be depleted. Replace the battery
when necessary. ( P. 397)
• The smart key system or the wireless remote control does not o perate.
• The detection area becomes smaller.
• The LED indicator on the key surface does not turn on.
The battery can be exchanged by the users. ( P. 397) However, as there
may be damage to the key when exchanging, it is recommended to have
the battery exchanged at your Toyota Dealer.
● To avoid serious deterioration, do not leave the electronic key within 3 ft.
(1 m) of the following electrical appliances that produce a magnetic field:
•TVs
• Personal computers
• Cellular phones, cordless phones and battery chargers
• Recharging cellular phones or cordless phones
• Table lamps
• Induction cookers
■ When the key battery is fully depleted
P. 397
■ Confirmation of the registered key number (vehicles with a smar t key
system)
The number of keys already registered to the vehicle can be confirmed. Ask
your Toyota dealer for details.
■ Customization
Settings (e.g. wireless remote control system) can be changed.
(Customizable features: P. 504)
1223-2. Opening, closing and locking the doors
C-HR_OM_USA_OM10684U
■Operation signals
Doors:
A buzzer sounds and the emergency flashers flash to indicate th at the doors
have been locked/unlocked using the wireless remote control.
(Locked: once; Unlocked: twice)
Windows:
A buzzer sounds to indicate that the windows are operating.
■ Security feature
Vehicles without a smart key system
If a door is not opened within approximately 60 seconds after t he vehicle is
unlocked using the wireless remote control, the security feature automatically
locks the vehicle again.
Vehicles with a smart key system
If a door is not opened within approximately 60 seconds after t he vehicle is
unlocked using the entry function or wireless remote control, t he security fea-
ture automatically locks the vehicle again.
■ When the door cannot be locked by the lock sensor on the surface of the
front door handle (vehicl es with a smart key system)
■ Door lock buzzer
Vehicles without a smart key system
If an attempt to lock the doors using the wireless remote contr ol is made
when a door is not fully closed, a buzzer will sound continuous ly for 5 sec-
onds. Fully close the door to stop the buzzer, and lock the doors again.
Vehicles with a smart key system
If an attempt to lock the doors using the entry function or wir eless remote
control is made when a door is not fully closed, a buzzer will sound continu-
ously for 5 seconds. Fully close the door to stop the buzzer, a nd lock the
doors again.
■ If the smart key system or wireless remote control does not ope rate
properly
● Vehicles with a smart key system: Use the mechanical key to lock and
unlock the doors. ( P. 462)
● Replace the battery with a new one if it is depleted. ( P. 397)
Use your palm to touch the lock sensor.
1353-2. Opening, closing and locking the doors
3
Operation of each component
C-HR_OM_USA_OM10684U■
When “Smart Key System Malfunction. See Owner’s Manual.” is dis -
played on the multi-information display
The system may be malfunctioning. Have the vehicle inspected by your
Toyota dealer immediately.
■ Battery-saving function
The battery-saving function will be activated in order to preve nt the electronic
key battery and the vehicle battery from being discharged while the vehicle is
not in operation for a long time.
● In the following situations, the smart key system may take some time to
unlock the doors.
• The electronic key has been left in an area of approximately 6 ft. (2 m) of
the outside of the vehicle for 10 minutes or longer.
• The smart key system has not been used for 5 days or longer.
● If the smart key system has not been used for 14 days or longer , the doors
cannot be unlocked at any doors except the driver’s door. In th is case, take
hold of the driver’s door handle, or use the wireless remote co ntrol or the
mechanical key, to unlock the doors.
■ Electronic key battery-saving function
When battery-saving mode is set, battery depletion is minimized by stopping
the electronic key from receiving radio waves.
Press twice while pressing and
holding . Confirm that the electronic
key indicator flashes 4 times.
While the battery-saving mode is set, the
smart key system cannot be used. To
cancel the function, press any of the elec-
tronic key buttons.
1363-2. Opening, closing and locking the doors
C-HR_OM_USA_OM10684U■
Conditions affecting operation
The smart key system uses weak radio waves. In the following si tuations, the
communication between the electronic key and the vehicle may be affected,
preventing the smart key system, wireless remote control and en gine immobi-
lizer system from operating properly. (Ways of coping: P. 462)
● When the electronic key battery is depleted
● Near a TV tower, electric power plant, gas station, radio stati on, large dis-
play, airport or other facility that generates strong radio wav es or electrical
noise
● When carrying a portable radio, cellular phone, cordless phone or other
wireless communication device
● When the electronic key is in contact with, or is covered by the following
metallic objects
• Cards to which aluminum foil is attached
• Cigarette boxes that have aluminum foil inside
• Metallic wallets or bags
• Coins
• Hand warmers made of metal
• Media such as CDs and DVDs
● When other wireless keys (that emit radio waves) are being used nearby
● When carrying the electronic key together with the following devices that
emit radio waves
• Portable radio, cellular phone, cordless phone or other wirele ss commu-
nication devices
• Another electronic key or a wireless key that emits radio wave s
• Personal computers or personal digital assistants (PDAs)
• Digital audio players
• Portable game systems
● If window tint with a metallic content or metallic objects are attached to the
rear window
● When the electronic key is placed near a battery charger or ele ctronic
devices
● When parking at a meter
1383-2. Opening, closing and locking the doors
C-HR_OM_USA_OM10684U●
Touching the door lock sensor while wearing gloves may delay or prevent
lock operation. Remove the gloves and touch the lock sensor aga in.
● If the door handle becomes wet while the electronic key is with in the effec-
tive range, the door may lock and unlock repeatedly. In this ca se, follow the
following correction procedures to wash the vehicle.
• Place the electronic key in a location 6 ft. (2 m) or more awa y from the
vehicle. (Take care to ensure that the key is not stolen.)
• Set electronic key to battery-saving mode to disable the smart key sys-
tem. ( P. 135)
● If the electronic key is inside the vehicle and a door handle b ecomes wet
during a car wash, a message may be shown on the multi-informat ion dis-
play and a buzzer will sound outside the vehicle. To turn off t he alarm, lock
all the doors.
● The lock sensor may not work properly if it comes into contact with ice,
snow, mud, etc. Clean the lock sensor and attempt to operate it again.
● A sudden approach to the effective range or door handle may prevent the
doors from being unlocked. In this case, return the door handle to the origi-
nal position and check that the doors unlock before pulling the door handle
again.
● If there is another electronic key in the detection area, it ma y take slightly
longer to unlock the doors after the door handle is gripped.
● Fingernails may scrape against the door during operation of the door han-
dle. Be careful not to injure fingernails or damage the surface of the door.