4667-2. Steps to take in an emergency
C-HR_OM_USA_OM10684U
Connect the jumper cables according to the following procedure:Connect a positive jumper cable clamp to the positive (+) batte ry
terminal on your vehicle.
Connect the clamp on the other end of the positive cable to the
positive (+) battery termi nal on the second vehicle.
Connect a negative cable clamp to the negative (-) battery term i-
nal on the s econd vehicle.
Connect the clamp at the other e nd of the negative cable to a
solid, stationary, unpainted meta llic point away from the battery
and any moving parts, as shown in the illustration.
Start the engine of the second v ehicle. Increase the engine speed
slightly and maintain at that lev el for approximately 5 minutes to
recharge the batter y of your vehicle.
Vehicles with a smart key syst em: Open and close any of the doo rs
of your vehicle with the engine switch off.3
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4677-2. Steps to take in an emergency
7
When trouble arises
C-HR_OM_USA_OM10684U
Vehicles without a smart key system:
Maintain the engine speed of the second vehicle and turn the
engine switch to the “ON” position, then start the vehicle’s engine.
Vehicles with a smart key system:
Maintain the engine speed of the second vehicle and turn the
engine switch to IGNITION ON m ode, then start the vehicle’s
engine.
Once the vehicle’s engine has st arted, remove the jumper cables in
the exact reverse order from which they were connected.
To install the engine cover, conduct the removal procedure in
reverse. After installing, check that the fixed pins are inserted
securely.
Once the engine starts, have the vehicle inspected at your Toyota
dealer as soon as possible.
■ Starting the engine when t he battery is discharged
The engine cannot be started by push-starting.
■ To prevent battery discharge
●Turn off the headlights and the air conditioning system while the engine is
stopped.
● Turn off any unnecessary electrical components when the vehicle is running
at a low speed for an extended period, such as in heavy traffic .
■ Charging the battery
The electricity stored in the battery will discharge gradually even when the
vehicle is not in use, due to natural discharge and the draining effects of cer-
tain electrical appliances. If the vehicle is left for a long t ime, the battery may
discharge, and the engine may be unable to start. (The battery recharges
automatically during driving.)
■ Precautions when the battery is discharged (vehicles with a sma rt key
system)
● In some cases, it may not be possible to unlock the doors using the smart
entry & start system when the battery is discharged. Use the wi reless
remote control or the mechanical key to lock or unlock the door s.
● The engine may not start on the first attempt after the battery has recharged
but will start normally after the second attempt. This is not a malfunction.
● The engine switch mode is memorized by the vehicle. When the ba ttery is
reconnected, the system will return to the mode it was in befor e the battery
was discharged. Before disconnecting the battery, turn the engine switch off.
If you are unsure what mode the engine switch was in before the battery dis-
charged, be especially careful when reconnecting the battery.
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528What to do if... (Troubleshooting)
C-HR_OM_USA_OM10684U
What to do if... (Troubleshooting)
●If you lose your keys or mechanical keys, new genuine keys or mechanical
keys can be made by your Toyota dealer. (P. 114)
●If you lose your keys or electronic keys, the risk of vehicle t heft increases
significantly. Contact your Toyota dealer immediately. ( P. 119)
●Is the key battery weak or depleted? (P. 397)
●Vehicles with a smart key system:
Is the engine switch in IGNITION ON mode?
When locking the doors, turn the engine switch off. ( P. 184)
●Vehicles with a smart key system:
Is the electronic key left inside the vehicle?
When locking the doors, make sure that you have the electronic key on
your person.
●The function may not operate properly due to the condition of t he radio
wave. ( P. 115, 136)
●Is the child-protector lock set?
The rear door cannot be opened from inside the vehicle when the lock is
set. Open the rear door from outside and then unlock the child-protector
lock. ( P. 124)
If you have a problem, check the following before contacting
your Toyota dealer.
The doors cannot be locked, unlocked, opened or closed
You lose your keys
The doors cannot be locked or unlocked
The rear door cannot be opened
529What to do if... (Troubleshooting)
C-HR_OM_USA_OM10684U
●Is the shift lever in P? (P. 180)
●Is the steering wheel unlocked? ( P. 181)
●Is the battery discharged? (P. 465)
●Did you press the engine switch while firmly depressing the bra ke pedal?
( P. 183)
●Is the shift lever in P? ( P. 186)
●Is the electronic key anywhere detectable inside the vehicle? ( P. 134)
●Is the steering wheel unlocked? (P. 186)
●Is the electronic key battery weak or depleted?
In this case, the engine can be started in a temporary way. ( P. 463)
●Is the battery discharged? (P. 465)
●Vehicles without a smart key system:
Is the engine switch in the “ON” position?
If you cannot release the shift lever by depressing the brake p edal with the
engine switch in the “ON” position. ( P. 193)
●Vehicles with a smart key system:
Is the engine switch in IGNITION ON mode?
If you cannot release the shift lever by depressing the brake p edal with the
engine switch in IGNITION ON mode. ( P. 193)
If you think something is wrong
The engine does not start (vehicles wi thout a smart key sys-
tem)
The engine does not start (vehicles with a smart key system)
The shift lever cannot be shifted from P even if you depress
the brake pedal
536Alphabetical index
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Eco Driving Indicator ................ 95
Electric Power Steering (EPS)....................................... 301 Warning light ......................... 435
Electronic key .......................... 112
Battery-saving function ......... 135
If the electronic key does not operate properly ................. 462
Replacing the battery ............ 397
Emergency, in case of If a warning buzzer sounds ... 434
If a warning light turns on...... 434
If a warning message is displayed ............................ 444
If the battery is discharged.... 465
If the electronic key does not operate properly ................. 462
If the engine will not start ...... 460
If the vehicle is trapped in rising water ......................... 425
If you have a flat tire ............. 449
If you think something is wrong .............................. 432
If your vehicle becomes stuck ................................... 473
If your vehicle has to be stopped in an emergency ... 423
If your vehicle needs to be towed .................................. 426
If your vehicle overheats ....... 470 Emergency flashers ................ 422
Engine ...................................... 478
ACCESSORY mode ............. 184
Compartment ........................ 361
Engine switch ............... 180, 183
Hood ..................................... 358
How to start the engine ........................ 180, 183
Identification number ............ 477
If the engine will not start ...... 460
Ignition switch (engine switch) ........... 180, 183
Overheating .......................... 470
Engine coolant......................... 365
Capacity................................ 480
Checking............................... 365
Preparing and checking before winter ...................... 306
Warning light......................... 437
Engine coolant temperature
gauge ....................................... 96
Engine immobilizer system ...... 84
Engine oil ................................. 362 Capacity................................ 478
Checking............................... 362
Preparing and checking before winter ...................... 306
Engine switch .................. 180, 183
EPS (Electric Power Steering) ..... 301
Warning light......................... 435
Event data recorder (EDR).......... 9
E
538Alphabetical index
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I/M test ...................................... 354
Identification ............................ 476Engine................................... 477
Vehicle .................................. 476
Ignition switch
(engine switch) .............. 180, 183
Illuminated entry system ........ 325
Immobilizer system ................... 84
Indicators ................................... 91
Initialization Engine oil maintenance
data .................................... 348
Item to initialize ..................... 512
Power windows ..................... 159
Tire pressure warning system ... ............... 377
Inside rear view mirror ............ 153
Instrument panel light
control ...................................... 98
Interior lights............................ 323 Jack
Positioning the jack............... 360
Vehicle-equipped jack .......... 450
Jack handle .............................. 450
Jam protection function Power window ...................... 158
Keyless entry Smart key system ......... 120, 127
Wireless remote control ........ 120
Keys .......................................... 112 Battery-saving function ......... 135
Electronic key ....................... 112
Engine switch ............... 180, 183
If the electronic key does not operate properly ................. 462
If you lose your keys ............. 114
Key number plate ................. 112
Keyless entry ................ 120, 127
Mechanical key ..................... 114
Replacing the battery............ 397
Warning buzzer .................... 134
Wireless remote control ........ 113
Knee airbags .............................. 35
IJ
K
541Alphabetical index
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Radiator .................................... 366
Radio
*
RCTA (Rear Cross Traffic Alert) ..... 292
Rear Cross Traffic Alert .......... 292
Rear interior light..................... 324
Rear seat Folding down ........................ 145
Rear turn signal lights............. 195 Replacing light bulbs............. 410
Turn signal lever ................... 195
Wattage ................................ 483
Rear view monitor system
*
Rear window defogger ............ 315
Rear window wiper .................. 218
Refueling .................................. 220 Capacity ................................ 478
Fuel types ............................. 484
Opening the fuel tank cap ..... 222
When the fuel filler door
cannot be opened............... 222 Replacing
Electronic key battery ........... 397
Fuses .................................... 401
Light bulbs ............................ 407
Tires...................................... 449
Wireless remote control
battery ................................ 397
Reporting safety defects for
U.S. owners ........................... 514
Resetting the message indicating maintenance is
required.................................. 348
Road Sign Assist (RSA) .......... 261
RSA (Road Sign Assist) .......... 261
R
*: Refer to “MULTIMEDIA OWNER’S MANUAL”.