TABLE OF CONTENTS4
C-HR_OM_USA_OM10684U5-1. Using the air conditioning
system and defogger
Air conditioning system ..... 312
Heated steering wheel/ seat heaters .................... 321
5-2. Using the interior lights Interior lights list ................ 323• Interior lights ................. 324
• Personal lights .............. 325
5-3. Using the storage features List of storage features...... 326• Glove box...................... 327
• Console box .................. 327
• Bottle holders ................ 328
• Cup holders .................. 329
Luggage compartment features ........................... 330
5-4. Using the other interior features
Other interior features ....... 336 • Sun visors ..................... 336
• Vanity mirrors................ 336
• Power outlet .................. 337
• Assist grips ................... 338 6-1. Maintenance and care
Cleaning and protecting the vehicle exterior .......... 340
Cleaning and protecting the vehicle interior ................. 344
6-2. Maintenance Maintenance requirements ................... 347
General maintenance ........ 350
Emission inspection and maintenance (I/M)
programs ......................... 354
6-3. Do-it-yourself maintenance Do-it-yourself service precautions ...................... 355
Hood .................................. 358
Positioning a floor jack....... 360
Engine compartment ......... 361
Tires................................... 376
Tire inflation pressure ........ 386
Wheels............................... 390
Air conditioning filter .......... 393
Wireless remote control/ electronic key battery ...... 397
Checking and replacing fuses ................................ 401
Headlight aim (vehicles with front fog lights)................. 405
Light bulbs ......................... 407
5Interior features6Maintenance and care
5
1
8 7 5 4
3
2
9
C-HR_OM_USA_OM10684U
6
7-1. Essential informationEmergency flashers .......... 422
If your vehicle has to be stopped in
an emergency ................. 423
If the vehicle is trapped in rising water...................... 425
7-2. Steps to take in an emergency If your vehicle needs to be towed .............................. 426
If you think something is wrong .............................. 432
Fuel pump shut off system............................. 433
If a warning light turns on or a warning buzzer
sounds ............................ 434
If a warning message is displayed ......................... 444
If you have a flat tire .......... 449
If the engine will not start ................................. 460
If the electronic key does not operate properly
(vehicles with a
smart key system) ........... 462
If the vehicle battery is discharged ...................... 465
If your vehicle overheats ... 470 If the vehicle becomes
stuck ................................ 473
8-1. Specifications Maintenance data (fuel, oil level, etc.) .......... 476
Fuel information ................. 484
Tire information.................. 487
8-2. Customization Customizable features ....... 500
8-3. Items to initialize Items to initialize ................ 512
Reporting safety defects for U.S. owners ............................. 514
Seat belt instructions for Canadian owners
(in French)................................ 515
SRS airbag instructions for Canadian owners
(in French)................................ 517
What to do if... (Troubleshooting) ..................... 528
Alphabetical index ...................... 532
7When trouble arises
8Vehicle specifications
9For owners
Index
Refer to “MULTIMEDIA OWNER’S MANUAL” for information regard-
ing the equipment listed below.
• Hands-free system (for cellular phone)• Rear view monitor system
• Audio system
• Connected services
15Pictorial index
C-HR_OM_USA_OM10684UWindshield wipers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 215
Precautions for winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 306
To prevent freezing (windshield wiper de-icer)
*1. . . . . . . . . . . P. 315
Fuel filler door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 220
Refueling method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 220
Fuel type/fuel tank capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 478
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 376
Tire size/inflation pressure . . . . . . . . . . . . . . . . . . . . . . . . . P. 482
Winter tires/tire chains . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 306
Checking/rotation/tire pressur e warning system . . . . . . . . .P. 376
Coping with flat tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 449
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 358
Opening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 358
Engine oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 478
Coping with overheating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 470
Camera
*2
Front side marker lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 204
Headlights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 204
Front fog lights
*1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 214
Parking lights/daytime running lights . . . . . . . . . . . . . . . . . P. 204
Front turn signal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 195
Parking lights/daytime running lights (LED type). . . . . . . . P. 204
Side turn signal lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 195
Tail lights/side marker lights/turn signal lights. . . . . . P. 195, 204
Back-up lights
Shifting the shift lever to R . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 190
License plate lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 204
Light bulbs of the exterior lights for driving
(Replacing method: P. 407, Watts: P. 483)
*1: If equipped
*2: Refer to “MULTIMEDIA OWNER’S MANUAL”.
801-3. Emergency assistance
C-HR_OM_USA_OM10684U■
Stolen Vehicle Location
If your vehicle is stolen, Safety
Connect can work with local author-
ities to assist them in locating and recovering the vehicle. Af ter filing
a police report, call the Customer Experience Center at 1-800-3 31-
4331 in the United States, 1-877-8 55-8377 in Puerto Rico or 1-888-
869-6828 in Canada, and follow the prompts for Safety Connect t o
initiate this service.
In addition to assisting law enforcement with recovery of a sto len
vehicle, Safety-Connect-equipped vehicle location data may, und er
certain circumstances, be shared with third parties to locate y our
vehicle. Further information is a vailable at Toyota.com in the United
States, Toyotapr.com in Puerto Rico and Toyota.ca in Canada.
■Emergency Assistance Button (“SOS”)
In the event of an emergency on t he road, push the “SOS” button to
reach the Safety Connect respons e center. The answering agent
will determine your vehicle’s loca tion, assess the emergency, and
dispatch the necessary assistanc e required.
If you accidentally press the “SOS” button, tell the response-c enter
agent that you are not experiencing an emergency.
■
Enhanced Roadside Assistance
Enhanced Roadside As sistance adds GPS data to the already
included warranty-based Toyota roadside service.
Subscribers can press the “SOS” button to reach a Safety Connec t
response-center agent, who can he lp with a wide range of needs,
such as: towing, flat tire, fuel delivery, etc. For a description of the
Enhanced Roadside Assistance se rvices and their limitations,
please see the Safety Connect Te rms and Conditions, which are
available at Toyota.com in the United States, Toyotapr.com in
Puerto Rico and Toyota.ca in Canada.
1734-1. Before driving
4
Driving
C-HR_OM_USA_OM10684U
NOTICE
■Avoiding damage to vehicle parts
● Do not turn the steering wheel fully in either direction and ho ld it there for
an extended period of time.
Doing so may damage the power steering motor.
● When driving over bumps in the road, drive as slowly as possibl e to avoid
damaging the wheels, underside of the vehicle, etc.
■ If you get a flat tire while driving
A flat or damaged tire may cause the following situations. Hold the steering
wheel firmly and gradually depress the brake pedal to slow down the vehi-
cle.
● It may be difficult to control your vehicle.
● The vehicle will make abnormal sounds or vibrations.
● The vehicle will lean abnormally.
Information on what to do in case of a flat tire ( P. 449)
■ When encountering flooded roads
Do not drive on a road that has flooded after heavy rain, etc. Doing so may
cause the following serious damage to the vehicle:
● Engine stalling
● Short in electrical components
● Engine damage caused by water immersion
In the event that you drive on a flooded road and the vehicle i s flooded, be
sure to have your Toyota dealer check the following:
● Brake function
● Changes in quantity and quality of oil and fluid used for the engine, trans-
mission, etc.
● Lubricant condition for the bearings and suspension joints (whe re possi-
ble), and the function of all joints, bearings, etc.
2124-3. Operating the lights and wipers
C-HR_OM_USA_OM10684U●
The high beam may be turned on or off when the driver does not expect it.
● Bicycles or similar objects may not be detected.
● In the situations shown below, the system may not be able to accurately
detect surrounding brightness levels. This may cause the low be ams to
remain on or the high beams to cause problems for pedestrians, vehicles
ahead or other parties. In these cases, manually switch between the high
and low beams.
• In bad weather (rain, snow, fog, sandstorms, etc.)
• The windshield is obscured by fog, mist, ice, dirt, etc.
• The windshield is cracked or damaged.
• The front camera is deformed or dirty.
• The front camera temperature is extremely high.
• Surrounding brightness levels are equal to those of headlights , tail lights
or fog lights.
• Vehicles ahead have headlights that are either switched off, d irty, are
changing color, or are not aimed properly.
• When driving through an area of intermittently changing brightness and darkness.
• When frequently and repeatedly driving ascending/descending roads, or
roads with rough, bumpy or uneven surfaces (such as stone-paved
roads, gravel tracks, etc.).
• When frequently and repeatedly taking curves or driving on a w inding
road.
• There is a highly reflective object ahead of the vehicle, such as a sign or a mirror.
• The back of a vehicle ahead is highly reflective, such as a co ntainer on a
truck.
• The vehicle’s headlights are damaged or dirty.
• The vehicle is listing or tilting, due to a flat tire, a trailer being towed etc.
• The high beam and low beam are repeatedly being switched betwe en in
an abnormal manner.
• The driver believes that the high beam may be causing problems or dis-
tress to other drivers or pedestrians nearby.
2354-5. Using the driving support systems
4
Driving
C-HR_OM_USA_OM10684U
WARNING
■Emergency steering assist
● As emergency steering assist operation will be canceled when th e system
determines that lane departure prevention function has been com pleted.
● Emergency steering assist may not operate or may be cancel in t he follow-
ing cases as the system may determine the driver is taking actions.
• If the accelerator pedal is being depressed strongly, the steering wheel is being operated sharply, the brake pedal is being depressed or the
turn signal lever is being operated. In this case, the system m ay deter-
mine that the driver is taking evasive action and the emergency steering
assist may not operate.
• In some situations, while the emergency steering assist is ope rating,
operation of the function may be canceled if the accelerator pe dal is
depressed strongly, the steeri ng wheel is operated sharply or t he brake
pedal is being depressed and the system determines that the dri ver is
taking evasive action.
• When the emergency steering assist is operating, if the steeri ng wheel
is held firmly or is operated in the opposite direction to that which the
system is generating torque, the function may be canceled.
■ When to disable the pre-collision system
In the following situations, disable the system, as it may not operate prop-
erly, possibly leading to an accident resulting in death or ser ious injury:
● When the vehicle is being towed
● When your vehicle is towing another vehicle
● When transporting the vehicle via truck, boat, train or similar means of
transportation
● When the vehicle is raised on a lift with the engine running an d the tires
are allowed to rotate freely
● When inspecting the vehicle using a drum tester such as a chass is dyna-
mometer or speedometer tester, or when using an on vehicle whee l bal-
ancer
● When a strong impact is applied to the front bumper or front gr ille, due to
an accident or other reasons
● If the vehicle cannot be driven in a stable manner, such as when the vehi-
cle has been in an accident or is malfunctioning
● When the vehicle is driven in a sporty manner or off-road
● When the tires are not properly inflated
2454-5. Using the driving support systems
4
Driving
C-HR_OM_USA_OM10684U●
In addition to the above, in some situations, such as the follo wing, the emer-
gency steering assist may not operate.
• When the white (yellow) lane lines are difficult to see, such as when they
are faint, diverging/merging, or a shadow is cast upon them
• When the lane is wider or narrower than normal
• When there is a light and dark pattern on the road surface, su ch as due to
road repairs
• When a pedestrian is detected near the centerline of the vehic le
• When the target is too close
• When there is insufficient safe or unobstructed space for the vehicle to be
steered into
• If oncoming vehicle is present
• If VSC function is operating
● In some situations such as the following, sufficient braking force or steering
force may not be obtained, preventing the system from performin g properly:
• If the braking functions cannot operate to their full extent, such as when
the brake parts are extremely cold, extremely hot, or wet
• If the vehicle is not properly maintained (brakes or tires are excessively
worn, improper tire inflation pressure, etc.)
• When the vehicle is being driven on a gravel road or other sli ppery sur-
face
• When the road surface has deep wheel tracks
• When driving on a hill road
• When driving on a road that has inclines to the left or right
■ If VSC is disabled
●If VSC is disabled ( P. 302), the pre-collision brake assist and pre-collision
braking functions are also disabled.
● The PCS warning light will turn on and “VSC Turned Off. Pre-Col lision
Brake System Unavailable.” will be displayed on the multi-infor mation dis-
play. • While making a right/left turn, when a
pedestrian approaches from behind
or side of your vehicle