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4958-2. Steps to take in an emergency
8
When trouble arises
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One of the following may be the cause of the problem:
● One or both of the battery terminals may be disconnected.
● The battery may be discharged. (P. 500)
● There may be a malfunction in the steering lock system (vehicles
with a smart entry & start system).
Contact any authorized Toyota retailer or Toyota authorized repairer, or any
reliable repairer if the problem cannot be repaired, or if repair procedures
are unknown.
When the engine does not start, the following steps can be used as an
interim measure to start the engine if the engine switch is functioning
normally:
Set the parking brake.
Shift the shift lever to N.
Turn the engine switch to ACCESSORY mode.
Press and hold the engine switch for about 15 seconds while
depressing the brake pedal (multi-mode manual transmission) or
clutch pedal (manual transmission) firmly.
Even if the engine can be started using the above steps, the system
may be malfunctioning. Have the vehicle inspected by any authorized
Toyota retailer or Toyota authorized repairer, or any reliable repairer.
The starter motor does not turn over, the interior lights and head-
lights do not turn on, or the horn does not sound.
Emergency start function
Page 498 of 546
4968-2. Steps to take in an emergency
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If the shift lever cannot be shifted (vehicles
with a multi-mode manual transmission)
■ Charging the battery
P. 500
If the shift lever cannot be shifted with your foot on the brake
pedal, there may be a problem with the shift lock system (a sys-
tem to prevent accidental operation of the shift lever). Have the
vehicle inspected by any authorized Toyota retailer or Toyota
authorized repairer, or any reliable repairer immediately.
Also, when the vehicle’s battery is discharged, the shift lever
cannot be operated.
Page 499 of 546
4978-2. Steps to take in an emergency
8
When trouble arises
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If the electronic key does not operate properly
(vehicles with a smar t entr y & star t system)
Use the mechanical key (P. 1 1 4 )
in order to perform the following
operations:
Locks all the doors
Unlocks all the doors
If communication between the electronic key and vehicle is
interrupted ( P. 146) or the electronic key cannot be used
because the battery is depleted, the smart entry & start system
and wireless remote control cannot be used. In such cases, the
doors can be opened and the engine can be started by following
the procedure below.
Locking and unlocking the doors
1
2
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5028-2. Steps to take in an emergency
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■ Precautions when the battery is discharged (vehicles with a smart entry
& start system)
● In some cases, it may not be possible to unlock the doors using the smart
entry & start system when the battery is discharged. Use the wireless
remote control or the mechanical key to lock or unlock the doors.
● The engine may not start on the first attempt after the battery has recharged
but will start normally after the second attempt. This is not a malfunction.
● The engine switch mode is memorized by the vehicle. When the battery is
reconnected, the system will return to the mode it was in before the battery
was discharged. Before disconnecting the battery, turn the engine switch off.
If you are unsure what mode the engine switch was in before the battery dis-
charged, be especially careful when reconnecting the battery.
■ When replacing the battery
● Use a battery that conforms to European regulations.
● Use a battery with the same case size as the previous one;
vehicles without cold area specifications or a stop & start system: (LN0),
20 hours rate capacity (20HR) is equiva lent (35Ah) or greater, and perfor-
mance rating (CCA) is equivalent (300A) or greater;
vehicles with cold area specifications: (LN0), 20 hours rate capacity (20HR)
is equivalent (42Ah) or greater, and performance rating (CCA) is equivalent
(390A) or greater; or
vehicles with a stop & start system: (LN2), 20 hours rate capacity (20HR) is
equivalent (60Ah) or greater, and performance rating (CCA) is equivalent
(540A) or greater.
• If the sizes differ, the battery cannot be properly secured.
• If the 20 hour rate capacity is low, even if the time period where the vehi-
cle is not used is a short time, the battery may discharge and the engine
may not be able to start.
● For details, consult any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer.
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526What to do if... (Troubleshooting)
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What to do if... (Troubleshooting)
●If you lose your keys or mechanical keys, new genuine keys or mechanical
keys can be made by any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer. (P. 1 1 4 )
●Vehicles with a smart entry & start system
If you lose your electronic keys, the risk of vehicle theft increases signifi-
cantly. Contact any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer immediately. (P. 131)
●Is the key battery weak or depleted? (P. 415)
●Vehicles with a smart entry & start system
Is the engine switch in IGNITION ON mode?
When locking the doors, turn the engine switch off. (P. 219)
●Vehicles with a smart entry & start system
Is the electronic key left inside the vehicle?
When locking the doors, make sure that you have the electronic key on
your person.
●The function may not operate properly due to the condition of the radio
wave. (P. 136, 146)
●Is the child-protector lock set?
The rear door cannot be opened from inside the vehicle when the lock is
set. Open the rear door from outside and then unlock the child-protector
lock. (P. 135)
If you have a problem, check the following before contacting any
authorized Toyota retailer or Toyota authorized repairer, or any
reliable repairer.
The doors cannot be locked, unlocked, opened or closed
You lose your keys
The doors cannot be locked or unlocked
The rear door cannot be opened (5-door models)
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527What to do if... (Troubleshooting)
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●Vehicles with a multi-mode manual transmission
Do you turn the key with the brake pedal depressed firmly? ( P. 214)
●Vehicles with a manual transmission
Do you turn the key with the clutch pedal depressed firmly? ( P. 214)
●Is the battery discharged? (P. 500)
●Vehicles with a multi-mode manual transmission
Did you press the engine switch while firmly depressing the brake pedal?
( P. 217)
●Vehicles with a manual transmission
Did you press the engine switch while firmly depressing the clutch pedal?
( P. 217)
●Is the electronic key anywhere detectable inside the vehicle? (P. 144)
●Is the steering wheel unlocked? (P. 220)
●Is the electronic key battery weak or depleted?
In this case, the engine can be started in a temporary way. ( P. 498)
●Is the battery discharged? (P. 500)
●Vehicles without a smart entry & start system
Is the engine switch in the “ON” position?
If you cannot release the shift lever by depressing the brake pedal with the
engine switch in the “ON” position: P. 496
●Vehicles with a smart entry & start system
Is the engine switch in IGNITION ON mode?
If you cannot release the shift lever by depressing the brake pedal with the
engine switch in IGNITION ON mode: P. 496
If you think something is wrong
The engine does not start
(vehicles without a smart entry & start system)
The engine does not start
(vehicles with a smart entry & start system)
The shift lever cannot be shifted even if you depress the
brake pedal (vehicles with a multi-mode manual transmis-
sion)
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528What to do if... (Troubleshooting)
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●Vehicles without a smart entry & start system
It is locked to prevent theft of the vehicle if the key is removed from the
engine switch. ( P. 2 1 5 )
●Vehicles with a smart entry & start system
It is locked automatically to prevent theft of the vehicle. ( P. 220)
●The auto power off function will be operated if the vehicle is left in ACCES-
SORY or IGNITION ON mode (the engine is not operating) for a period of
time. ( P. 219)
●The seat belt reminder light is flashing
Are the driver and the passengers wearing the seat belts? ( P. 453)
●The brake system warning light is on
Is the parking brake released? ( P. 230)
Depending on the situation, other types of warning buzzer may also
sound. ( P. 449)
●When a warning light turns on, refer to P. 449.
The steering wheel cannot be turned after the engine is
stopped
The engine switch is turned off automatically
(vehicles with a smart entry & start system)
A warning buzzer sounds during driving
A warning light turns on
Page 532 of 546

530Alphabetical index
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Alphabetical index
A/C..................................... 352, 358
Air conditioning filter.............. 414
Automatic air conditioning
system ................................ 358
Manual air conditioning
system ................................ 352
ABS (Anti-lock Brake
System) .................................. 279
Function ................................ 279
Warning light ......................... 451
Air conditioning filter .............. 414
Air conditioning
system ............................ 352, 358
Air conditioning filter.............. 414
Automatic air conditioning
system ................................ 358
Manual air conditioning
system ............................... 352
Airbag manual on-off
system ...................................... 49
Airbags ....................................... 36
Airbag manual on-off
system .................................. 49
Airbag operating conditions .... 43
Airbag precautions for
your child .............................. 39
Airbag warning light .............. 451
Correct driving posture............ 30
Curtain shield airbag
operating conditions ............. 44
Curtain shield airbag
precautions ........................... 39
General airbag precautions..... 39
Locations of airbags................ 36
Modification and disposal
of airbags.............................. 42Side airbag operating
conditions ............................. 43
Side airbag precautions .......... 39
Side and curtain shield
airbags operating
conditions ............................. 43
Side and curtain shield
airbags precautions .............. 39
SRS airbags............................ 36
Antennas (smart entry &
start system) .......................... 143
Anti-lock brake system
(ABS) ...................................... 279
Function ................................ 279
Warning light ......................... 451
Audio system
*......................... 290
Audio input .................... 293, 320
AUX port ....................... 293, 320
Bluetooth
® audio................... 336
iPod....................................... 305
Optimal use........................... 294
Portable music player ........... 293
Radio .................................... 296
Steering wheel audio
switch ................................. 292
USB memory ........................ 313
Automatic air conditioning
system .................................... 358
Air conditioning filter ............. 414
Automatic air conditioning
system ............................... 358
Automatic light control
system .................................... 233
AUX port
*......................... 293, 320
A