540What to do if... (Troubleshooting)
What to do if... (Troubleshooting)
●If you lose your mechanical keys, new genuine mechanical keys can be
made by your Toyota dealer. (P. 135)
●If you lose your electronic keys, the risk of vehicle theft increases signifi-
cantly. Contact your Toyota dealer immediately. (P. 137)
●Is the key battery weak or depleted? (P. 439)
●Is the power switch in ON mode?
When locking the doors, turn the power switch off. (P. 197)
●Is the electronic key left inside the vehicle?
When locking the doors, make sure that you have the electronic key on
your person.
●The function may not operate properly due to the condition of the radio
wave. (P. 151)
●Is the child-protector lock set?
The rear door cannot be opened from inside the vehicle when the lock is
set. Open the rear door from outside and then unlock the child-protector
lock. (P. 141)
●The function to prevent the electronic key from being left inside the trunk
will operate and you can open the trunk as usual. Take the key out from the
trunk. (P. 145)
If you have a problem, check the following before contacting
your Toyota dealer.
The doors cannot be locked, unlocked, opened or closed
You lose your keys
The doors cannot be locked or unlocked
The rear door cannot be opened
The trunk lid is closed with the electronic key left inside
542What to do if... (Troubleshooting)
●The seat belt reminder light is flashing
Are the driver and the passenger wearing the seat belts? (P. 458)
●The parking brake indicator is on
Is the parking brake released? (P. 212)
Depending on the situation, other types of warning buzzer may also sound.
(P. 455, 465)
●Did anyone inside the vehicle open a door during setting the alarm?
The sensor detects it and the alarm sounds. (P. 88)
Do one of the following to stop the alarm:
• Unlock the doors.
• Open the trunk using the entry function or wireless remote control.
• Turn the power switch to ACCESSORY or ON mode, or start the hybrid
system.
●Is the message displayed on the multi-information display?
Check the message on the multi-information display. (P. 465)
●When a warning light turns on or a warning message is displayed, refer to
P. 455, 465.
A warning buzzer sounds during driving
An alarm is activated and the horn sounds
A warning buzzer sounds when leaving the vehicle
A warning light turns on or a warning message is displayed
546Alphabetical index
Child safety ................................ 53
12-volt battery
precautions ................. 413, 492
Airbag precautions .................. 37
Battery precautions ....... 413, 492
Child restraint system ............. 54
How your child should wear
the seat belt .......................... 30
Installing child restraints ......... 58
Moon roof precautions .......... 180
Power window lock switch .... 173
Power window precautions ... 176
Rear door child-protectors .... 141
Removed electronic key
battery precautions ............. 440
Seat belt extender
precautions ........................... 33
Seat belt precautions .............. 32
Seat heater precautions........ 349
Trunk precautions ................. 146
Child-protectors....................... 141
Cleaning ........................... 386, 389
Exterior ................................. 386
Interior................................... 389
Seat belts .............................. 390
Wheels and wheel
ornaments .......................... 387
Coat hooks ............................... 376
Condenser ................................ 408
Connected Services
*
Console box ............................. 356
Consumption
screen............................. 106, 128
Coolant
Capacity ................................ 506
Checking ............................... 407
Preparing and checking
before winter....................... 333
Cooling system ........................ 407
Hybrid system
overheating......................... 494
Cornering lights ....................... 219Cruise control
Dynamic radar cruise control
with full-speed range .......... 263
Cup holders ............................. 358
Curtain shield airbags............... 35
Customizable features ............ 526
Daytime running light
system.................................... 219
Defogger
Outside rear view mirrors ..... 343
Rear window ......................... 343
Windshield ............................ 343
Dimensions .............................. 502
Dinghy towing.......................... 195
Display
Dynamic radar cruise control
with full-speed range .......... 263
LDA (Lane Departure Alert
with steering control) .......... 258
Multi-information display ....... 102
Warning messages ............... 465
Do-it-yourself maintenance .... 399
Door courtesy lights
Location ................................ 352
Wattage ................................ 509
Door lock
Doors .................................... 138
Smart key system ................. 138
Wireless remote control ........ 138
Doors ........................................ 138
Automatic door locking
and unlocking systems ....... 141
Door lock .............................. 140
Outside rear view mirrors ..... 170
Rear door child-protector ...... 141
Side doors ............................ 138
Side windows........................ 173
Drive-Start Control .................. 184
Driver’s seat belt
reminder light ........................ 458
D
551Alphabetical index
Light bulbs
Replacing .............................. 445
Lights
Automatic High Beam ........... 222
Cornering lights..................... 219
Daytime running light
system ................................ 219
Door courtesy lights .............. 352
Headlight switch.................... 218
Illuminated entry system ....... 354
Interior lights ......................... 353
Interior lights list .................... 352
Personal lights ...................... 353
Replacing light bulbs............. 445
Trunk light ............................. 145
Turn signal lever ................... 211
Vanity lights .......................... 362
Wattage ................................ 509
Welcome lighting .................. 221
Load capacity........................... 193
Lock steering column ............. 199
Maintenance
Do-it-yourself maintenance ... 399
General maintenance ........... 394
Maintenance data ................. 502
Maintenance
requirements ...................... 392
Resetting the message
indicating maintenance
is required........................... 393
Malfunction indicator lamp ..... 456
Master warning light................ 458
Memory recall function ........... 162Meter
Head-up display.................... 121
Indicators ................................ 95
Instrument panel light
control .................................. 99
Meters..................................... 98
Multi-information display ....... 102
Settings................................. 111
Warning lights ......................... 93
Warning messages ............... 465
Mirrors
Inside rear view mirror .......... 168
Outside rear view mirror
defoggers ........................... 343
Outside rear view mirrors ..... 170
Vanity mirrors ....................... 362
Moon roof ................................. 177
Door lock linked moon roof
operation ............................ 178
Jam protection function ........ 178
Operation .............................. 177
Multi-information display........ 102
Driving information................ 106
Dynamic radar cruise control
with full-speed range .......... 263
Language.............................. 116
LDA (Lane Departure Alert
with steering control) .......... 258
Outside temperature ............... 98
PCS (Pre-Collision
System) .............................. 245
Settings................................. 111
Suggestion function .............. 118
Warning messages ............... 465
M
552Alphabetical index
Navigation system*
Noise from under vehicle............ 6
Odometer.................................... 98
Oil
Engine oil .............................. 505
Opener
Fuel filler door ....................... 233
Hood ..................................... 401
Trunk..................................... 144
Outside rear view mirrors ....... 170
Adjusting and folding ............ 170
Blind spot monitor (BSM) ...... 276
Linked mirror function
when reversing ................... 171
Mirror position memory ......... 159
Outside rear view mirror
defoggers ........................... 343
Outside temperature
display ...................................... 98
Overheating, Hybrid
system .................................... 494Paddle shift switches .............. 208
Panic mode .............................. 135
Panoramic view monitor*
Parking brake........................... 212
Parking brake engaged
warning buzzer/
message............................. 215
Warning light......................... 456
Parking lights........................... 218
Light switch ........................... 218
Replacing light bulbs ............ 445
PCS (Pre-Collision
System) .................................. 242
Warning light......................... 457
Personal lights......................... 353
Power control unit ..................... 79
Power control unit coolant ..... 407
Capacity................................ 506
Checking............................... 407
Preparing and checking
before winter ...................... 333
Power outlet ............................. 363
Power steering
(Electric power steering
system) .................................. 324
Warning light......................... 457
Power switch ........................... 196
Power windows ....................... 173
Door lock linked window
operation ............................ 175
Jam protection function ........ 173
Operation .............................. 173
Window lock switch .............. 173
Pre-Collision System
(PCS) ...................................... 242
Warning light......................... 457
Premium Audio
*
N
O
P
556Alphabetical index
Switches
Automatic High Beam
switch ................................. 222
Brake hold switch.................. 216
Cruise control switch............. 263
Door lock switches ................ 140
Driving mode select
switches.............................. 321
Driving position memory
switches.............................. 159
Emergency flasher switch ..... 448
EV drive mode switch ........... 202
Fuel door opener switch ....... 233
Garage door opener
switches.............................. 377
Heated steering wheel .......... 349
Ignition switch ....................... 196
LDA (Lane Departure Alert
with steering control)
switch ................................. 257
Light switch ........................... 218
Meter control switches .......... 103
“MOOD” switch ..................... 354
Moon roof switches ............... 177“ODO/TRIP” switch ............... 104
Outside rear view mirror
switches ............................. 170
Paddle shift switches ............ 208
Parking brake switch ............ 212
Power door lock switch ......... 140
Power switch ........................ 196
Power window switches........ 173
Rear window and outside
rear view mirror
defoggers switch ................ 343
Seat heater switches ............ 349
Seat ventilators switches ...... 349
“SOS” button........................... 69
Tilt and telescopic steering
lock release switch ............. 166
Trunk opener switch ............. 144
Vehicle-to-vehicle
distance switch ................... 263
VSC OFF switch ................... 324
Window lock switch .............. 173
Windshield wiper and
washer switch..................... 226
Wireless charger switch........ 366
560
GAS STATION INFORMATION
Auxiliary catch leverTrunk openerFuel filler door
P. 401 P. 144 P. 230
Hood lock release
leverFuel filler
door openerTire inflation
pressure
P. 401 P. 230P. 508
Fuel tank capacity
(Reference)13 gal. (49.3 L, 10.8 Imp. gal.)
Fuel type P. 504, 510
Cold tire inflation
pressureP. 5 0 8
Engine oil capacity
(Drain and refill —
reference)P. 505
Engine oil type“Toyota Genuine Motor Oil” or equivalent
P. 505