2021 SUBARU CROSSTREK ECU

SAFETY AND SECURITY OVERVIEW
STARLINK®Safety and Security services* are designed to help in your time of need. These
include Advanced Automatic Collision Notification, SOS Emergency Assistance, Enhanced
Roadside Assistance, Stolen Vehicle Recovery, the added convenience of Remote Engine
Start with Climate Control, and so much more.
With the SUBARU STARLINK
®system integrated into your vehicle, advanced safety and
security technology is just a button press away. The SUBARU STARLINK®experience
includes in-vehicle call center support, maintenance and diagnostic alerts as well as
remote services that keep you connected to your Subaru vehicle.
Located in the overhead console of most Subaru vehicles are the red SOS
and blue
i-button
. Both buttons link you to the SUBARU STARLINK®call centers that are
there to support you 24 hours a day, 7 days a week.
The SOS button
is for SOS Emergency Assistance.
The i-button
is for Enhanced Roadside Assistance or Concierge (if subscribed).
• Press the SOS button
for SOS Emergency Assistance.*
• Press the i-button
for Enhanced Roadside Assistance* or Concierge* (if
subscribed).*
• To cancel a SOS Emergency Assistance, Enhanced Roadside Assistance or a Concierge
call, press and hold the same button for approximately two seconds or select the “End
Call” button if displayed on the Touchscreen.
Head towww.Subaru.com/STARLINKto see all the SUBARU
STARLINK
®subscription services and packages.
* Access to STARLINK®Safety and Security services requires an active
STARLINK®subscription. Remote Engine Start available on keyless access
with push-button start vehicles. Remote Engine Start with Climate Control
available on vehicles with keyless access with push-button start and
automatic climate control. Not available on vehicles with manual transmission.
STARLINK SAFETY AND SECURITY
69

ENROLLMENT
To enroll in SUBARU STARLINK®and access remote services, a MySubaru account is
required. MySubaru is the Subaru owner website that allows you to access vehicle remote
services, user preferences, diagnostic alerts and other useful features enabled by your
STARLINK
®Safety Plus, STARLINK®Security Plus and STARLINK®Concierge
subscription.
Your retailer may have created an account for you during the delivery process. However,
you can also create a MySubaru account onwww.mysubaru.com.
Enrollment in SUBARU STARLINK
®can be done online at MySubaru.com, through the
MySubaru Mobile App, at your Subaru retailer or by calling a STARLINK®Customer Care
Representative at:1-855-753-2495
NOTE: Please have your Vehicle Identification Number (VIN) available, as you will need it
to complete this step. After the enrollment process, you will learn more about the features
in detail at MySubaru.com.
MYSUBARU INTEGRATION
The connection between you and your Subaru has never been simpler, and the MySubaru
website (MySubaru.com) and MySubaru Mobile Application are the best ways to stay in
touch with your Subaru vehicle. From MySubaru, you can access the following information
and STARLINK
®Safety and Security services*:
• Remote Services
• Vehicle Health
• Usage Reports
• Service Appointment Scheduler
• Vehicle Maintenance Schedules
• Destination to Vehicle
• Service History
• Support Resources
* Internet access is purchased separately through AT&T with monthly, per gigabyte, and unlimited data
options available. Existing AT&T customers have the option to add an additional line to their AT&T
Mobile Share plan. Available on select models.
STARLINK SAFETY AND SECURITY
70

SUBARU STARLINK®WI-FI HOTSPOT
SUBARU STARLINK®in-vehicle Wi-Fi Hotspot keeps you and your
family connected using AT&T’s 4G LTE nationwide cellular network.
Whether watching movies, playing games or even listening to
music, your family won’t miss a beat with SUBARU STARLINK
®
in-vehicle Wi-Fi Hotspot. Set up is quick and easy and you don’t
need a SUBARU STARLINK®subscription to use it.
For more information on a subscription and step by step
enrollment instructions, please refer to page 108 or visit:
https://www.att.com/plans/connected-car/subaru.html
STARLINK SAFETY AND SECURITY
71

SETTINGS AND UPDATES OVERVIEW
Many settings can be customized for different features in your Subaru. In this section you
will find examples and instructions for some of the settings you can tailor to fit your
preferences, as well as ways to keep your system updated.
Connect to Home Wi-Fi
Connecting to your Wi-Fi network can allow
you to update the software and maps. To
connect to Wi-Fi, first go to the “Settings”
screen, select “General”, and then select
“Wi-Fi Settings”.
For step by step instructions on connecting to Wi-Fi, please refer to page 106 or your
STARLINK®Owner’s Manual.
Performing Software Updates
Software updates provide enhancements to the system such as new features, added
security, and upgraded functions.
You can ask your preferred Subaru retailer to update the system software. For the 8.0-inch
Multimedia Plus and the 8.0-inch Multimedia Navigation systems, the system software can
be updated via a Wi-Fi network or using the aha application on your smartphone
(depending on your smartphone communication and transfer speed). The update process
involves downloading and installing the software update.
NOTE: System functionality will be restricted during installation.
For step-by-step instructions and more information, please refer to page 116 or your
STARLINK®Owner’s Manual.
SETTINGS AND UPDATES
72

Compatible Models
For a list of all the Apple phones that are compatible with Apple
CarPlay, visit:www.apple.com/ios/carplay/
WI-FI
Connecting to a Wi-Fi Network
1. Display the General Settings screen by
pressing the “Home” button, then select
“Settings”. Make sure Wi-Fi is on.
2. Under the “General” tab, select “Wi-Fi
Settings”.
3. Select the desired network. If the network is
a secure network, a lock symbol appears
on the right side of the screen. If you are
connecting to a secure network, enter the
password and select “Join”.
HOW TO APPENDIX
106

Wi-Fi Hotspot Subscription
Internet access is purchased separately through AT&T with monthly,
per gigabyte, and unlimited data options available. Existing AT&T
customers have the option to add an additional line to their AT&T
Mobile Share plan. Available on select models.
Shortly after you take delivery of your new Subaru, you will receive
an email from AT&T for a one month free trial and how to activate
your free trial. To set up and enroll:
1. Select “Settings” from the Home screen.
2. Select “Wi-Fi Hotspot” to turn it on (if the Wi-Fi Hotpot is already
on then proceed to the next step).
3. Select Wi-Fi Hotspot Settings to view or update the following settings:
• Wi-Fi Network Name (SSID)
• SSID Broadcast (Network ON / OFF)
• Security Type (WPA / WPA2)
• Password
• Connected Devices (Maximum of 8 devices)
How to enroll:
1. Connect your tablet, smartphone or laptop to the SUBARU STARLINK
®Wi-Fi Hotspot
network listed in the settings menu and open your preferred web browser on the device
connected.
2. Once the SUBARU STARLINK
®Wi-Fi Hotspot homepage loads, follow the on-screen
instructions to create a new account or to add your vehicle to an already existing AT&T
Wireless account. You can also subscribe to the Wi-Fi Hotspot from the MySubaru
website or Mobile App.
You can also visit an AT&T store or their website for more information at:
https://www.att.com/plans/connected-car/subaru.html
HOW TO APPENDIX
108

Lane Departure Prevention . . . . . . 81
Lane Departure Warning . . . . . . . . 80
Lane Sway Warning . . . . . . . . . . 81
Lead Vehicle Start Alert........84
Pre-Collision Brake Assist . . .....80
Pre-Collision Braking ..........79
Pre-Collision Throttle Management . . 80
H
HIGH BEAM ASSIST (HBA) . . . . . . . 88
HOME SCREEN ICONS . . . . . .....54
HOOD PROP . . . . . . . . . . . . . . . . 42
HOW TO OVERVIEW . . . . . . . . . . . 93
I
IGNITION SWITCH . . . . . . . . . . . . . 30
IMPORTANT SAFETY INFORMATION . . . 4
IN CASE OF EMERGENCY
Subaru Roadside Assistance . . . . . . 5
SUBARU STARLINK
®Safety and
Security . . . . . . . . ..........5
INFO SWITCH . . . . . . . . . . . . . . . 23
INSTRUMENT PANEL SWITCHES
(LOWER LEFT) . . . . . . . . .....21
I/SET SWITCH . . . . . . . . . . . . . . . 23
K
KEYLESS ACCESS WITH PUSH BUTTON
START
Locking Using Door Handles......8
Locking Using the Rear Gate . . . . . . 9
Unlocking Using Door Handles . . . . . 8
Unlocking Using the Rear Gate.....9
KEYLESS ENTRY
Automatic Door Locking/Unlocking . . 7L
LANE DEPARTURE WARNING AND
PRE-COLLISION BRAKING SYSTEM
OFF
Lane Departure Warning OFF Switch . 86
Pre-Collision Braking OFF Switch . . 86
LATCH/ANCHOR ..............39
LIGHT CONTROLS
Daytime Running Lights . . . . . . . . 24
Illumination Brightness . . . . . . . . . 24
M
MAKING A CALL . . . . . . . .......60
MAPS
Arrival Time/Distance . . . . . . . . . 109
Canceling Guidance..........114
Finding a Destination by Address . . 109
Finding a Destination by POI .....110
Guidance Screen Icons . . . . . . . . 112
Map Updates . . . . . . . ......114
Map View/Perspective . . . . . . . . 112
Map Zoom . . . . . . .........112
Nearest Gas Station . . . . ......113
Route Options . . . . . . .......111
Saving Destination as a Favorite . . 111
Shortest/Fastest/Economic . . . . . 111
Traffic Information . . . . . ......113
MAPS/NAVIGATION
Checking for Map Updates ......74
Updating Maps Over-the-Air . . . . . 74
Updating Maps Using Your PC/MAC . 75
MAPS OVERVIEW.............68
MEDIA
Aux Input.................59
Bluetooth
®................59
CD (if equipped) . . . . . . .......59
USB / iPod . . . . . . . .........59
MYSUBARU
Service Appointment Scheduler . . . 67
MYSUBARU INTEGRATION .......70
INDEX
118

N
NEW VEHICLE BREAK-IN . . . . . . . . . 44
O
OPERATION . . . . . ............78
OVERHEAD CONSOLE ..........26
OVERVIEW OF YOUR MULTIMEDIA
SYSTEM
Various Systems . ...........47
OWNER’S RESOURCES . . . .......4
P
PAIRING A PHONE . . ...........60
PHONE . . . . . . . . ...........73
POWER EXTERIOR MIRRORS . . . . . . 14
POWER MOONROOF
Sliding the Moonroof..........16
Tilting the Moonroof..........16
POWER WINDOWS . ...........16
PUSH-BUTTON IGNITION SWITCH . . 30
R
RADIO
AM/FM Radio . . ............58
Presets . . . . . . . . . . . . . . . . . . 59
Satellite Radio . . . . ..........58
REARRANGING ICONS . . . .......54
REAR SEAT REMINDER . . . ......40
REAR VIEW MIRROR
Auto-dimming Mirror . . . . . . . . . . 15
HomeLink
®5 Accessory Mirror . . . 15
REAR-VISION CAMERA . . . . . . . . . . 87
REAR WINDOW WIPER . . . . ......26
RECEIVING A CALL . . ..........61
REVERSE AUTOMATIC BRAKING
(RAB) . . . . . . .............89
ROOF RAIL CAPACITY..........45S
SAFETY AND SECURITY OVERVIEW . . 69
SEATING
Head Restraint Adjustment ......12
Manual Seats . . . . . . . . . . . . . . 12
Power Driver’s Seat..........12
Seatbelt Adjuster . . . .........13
SETTINGS AND UPDATES OVERVIEW
Connect to Home Wi-Fi........72
Performing Software Updates . . . . . 72
SOUND . . .................73
SPARE TIRE AND JACK..........41
STARTING THE VEHICLE
Without Push-button Ignition . . . . . 30
With Push-button Ignition . . . . . . . 30
STEERING RESPONSIVE HEADLIGHTS
(SRH) . . . . . . . ...........88
STEERING WHEEL CONTROLS . . . . . 51
Advanced Adaptive Cruise Control . . 85
Customizing EyeSight
®Settings . . . 86
STEREO CAMERA PRECAUTIONS . . . 90
SUBARU STARLINK
®IN-VEHICLE APPS
aha™ by HARMAN . . . . . . .....63
Android Auto™ . ............64
Apple CarPlay
®.............64
Pandora®................63
SiriusXM®Travel Link..........64
SUBARU STARLINK®MOBILE APP
Chimani . . . . . . . . . ........65
eBird ...................66
Quick Reference Guide........65
Yelp....................65
SUBARU STARLINK
®WI-FI
HOTSPOT . . . . ............71
T
TEXT MESSAGES . . ...........62
TILT AND TELESCOPIC STEERING
COLUMN . . . . ............14
TIRE PRESSURE MONITORING SYSTEM
(TPMS) . . . . . . . ...........46
INDEX
119