2021 RAM PROMASTER phone

MULTIMEDIA99
Feature Description
SettingsPress the Settings button to access the Uconnect Settings.
Back Press the Back button to return to a previous page.
Enter/Browse & Tune/Scroll Knob Push the Enter/Browse button to accept a highlighted selection on
the screen. Rotate the Tune/Scroll rotary knob to scroll through a list or tune a radio station.
More Push the More button to access additional options such as:
“Trip” and “Clock”.
Phone Press the Phone button to enter Phone Mode and access the
hands-free phone system.
Trip/NAV Press the Trip button to access the vehicle’s trip information.
If equipped, press the NAV button to access Navigation Mode, the system’s build-in navigation feature.
Media Press the Media button to enter Media Mode and access controls
for external audio sources.
Radio Press the Radio button to enter Radio Mode and access the
system’s radio functions.
Volume & On/Off Rotate the rotary knob to adjust the volume. Push the Volume & On/Off
button to turn the system on and off.
Mute Push the Mute button to turn the audio of the radio system off.
Press it again to turn the audio on.
Screen Off Push the Screen Off button to turn the screen on or off.
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SiriusXM® services require subscriptions sold
separately after the trial included with the new
vehicle purchase. If you decide to continue your
service at the end of your trial subscription, the
plan you choose will automatically renew and
bill at then-current rates until you call
SiriusXM® at 866-635-2349 to cancel.
See SiriusXM® Customer Agreement for
complete terms at www.siriusxm.com (US) or
www.siriusxm.ca (Canada). All fees and
programming subject to change. Our satellite
service is available to those at least 18 and
older in the 48 contiguous USA and D.C. Our
SiriusXM® satellite service is also available in
Canada and Puerto Rico (with coverage
limitations). Our Internet radio service is
available throughout our satellite service area
and in AK. © 2020 SiriusXM® Radio Inc.
SiriusXM® and all related marks and logos are
trademarks of SiriusXM® Radio Inc. This functionality is only available for radios
equipped with a Satellite receiver. In order to
receive satellite radio, the vehicle needs to be
outside with a clear view to the sky.
If the screen shows Acquiring Signal, you might
have to change the vehicle’s position in order to
receive a signal. In most cases, the satellite
radio does not receive a signal in underground
parking garages or tunnels.
No Subscription
Radios equipped with a Satellite receiver
require a subscription to the SiriusXM® Service.
When the Radio does not have the necessary
subscription, the Radio is able to receive the
Preview channel only.
Acquiring SiriusXM® Subscription
To activate the SiriusXM® Satellite Radio
subscription, US visit www.UconnectPhone.com
or call: 1-800-643-2112
Canada visit www.UconnectPhone.com
or call: 1-800-465-2001 (English) or
1-800-387-9983 (French)
NOTE:
You will need to provide the SiriusXM® ID (RID)
located at the bottom of the Channel 0 screen.
The Satellite Mode is activated by a press of the
SXM button on the touchscreen.
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Bluetooth® Mode
Before proceeding, the Bluetooth® device must
be paired with the Uconnect Phone to
communicate with the Uconnect system
Úpage 114.
Once the Bluetooth® device is paired to the
Uconnect system, push the Media button
located on the faceplate. Once in Media Mode,
press the Source button on the touchscreen
and select Bluetooth®.
NOTE:
For mobile phone compatibility and pairing
instructions, please visit UconnectPhone.com.
AUX Mode
AUX Mode is entered by inserting a AUX device
using a stereo cable with a 3.5 mm audio jack
into the AUX port or by pushing the MEDIA
button located on the faceplate. Once in Media
Mode, press the Source button on the
touchscreen and select AUX.
To insert an Auxiliary Device, gently insert the
Auxiliary device cable into the AUX Port. If you
insert an Auxiliary device with the ignition and
the radio on, the unit will switch to AUX mode
and begin to play. Controlling The Auxiliary Device
The control of the Auxiliary device (e.g.,
selecting playlists, play, fast forward, etc.)
cannot be provided by the radio; use the device
controls instead. Adjust the volume with the
Volume rotary knob, or with the volume of the
attached device.
NOTE:
The radio unit is acting as the amplifier for audio
output from the Auxiliary device. Therefore, if
the volume control on the Auxiliary device is set
too low, there will be insufficient audio signal for
the radio unit to play the music on the device.
Voice Commands Media
Uconnect offers connections via USB,
Bluetooth®, and auxiliary ports. Voice operation
is only available for connected USB and AUX
devices.
Push the VR button . After the beep, say one
of the following commands and follow the
prompts to switch your media source or choose
an artist.
“Change source to Bluetooth®”
“Change source to AUX”
“Change source to USB”
“Play artist Beethoven”; “Play album
Greatest Hits”; “Play song Moonlight
Sonata”; “Play genre Classical”
Did You Know: Press the Browse button on the
touchscreen to see all of the music on your USB
device. Your Voice Command must match
exactly how the artist, album, song, and genre
information is displayed.
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PHONE MODE
Overview
Uconnect Phone is a voice-activated,
hands-free, in-vehicle communications system.
Uconnect Phone allows you to dial a phone
number with your mobile phone.

Uconnect Phone supports the following features:

Voice Activated Features
Hands-Free dialing via Voice (“Call John
Smith Mobile” or “Dial 248-555-1212”).
Hands-Free text-to-speech listening of your
incoming SMS messages.
Hands-Free Text Message Replying: Forward
one of 18 predefined SMS messages to
incoming calls/text messages.
Redialing last dialed numbers (“Redial”).
Calling back the last incoming call number
(“Call Back”).
Viewing call logs on screen (“Show Incoming
Calls,” “Show Outgoing Calls,” “Show Missed
Calls,” or “Show Recent Calls”).
Searching Contacts phone number (“Search
for John Smith Mobile”). Screen Activated Features

Dialing via Keypad using touchscreen.
Viewing and Calling contacts from Phone -
books displayed on the touchscreen.
Setting Favorite Contact phone numbers so
they are easily accessible on the Main Phone
screen.
Viewing and Calling contacts from recent call
logs.

Reviewing your recent Incoming SMS Messages.

Pairing up to 10 phones/audio devices for
easy access to connect to them quickly.
NOTE:
Your phone must be capable of SMS messaging
via Bluetooth® for messaging features to work
properly.
Your mobile phone’s audio is transmitted
through your vehicle’s audio system; the system
will automatically mute your radio when using
the Uconnect Phone.
For Uconnect customer support:
US — visit UconnectPhone.com or call 877-855-8400
Canada — visit UconnectPhone.com or call
800-465-2001 (English)
800-387-9983 (French)
Visit UconnectPhone.com

Uconnect Phone allows you to transfer calls
between the system and your mobile phone as
you enter or exit your vehicle and enables you
to mute the system's microphone for private
conversation.
The Uconnect Phone is driven through your
Bluetooth® “Hands-Free Profile” mobile
phone. Uconnect features Bluetooth®
technology — the global standard that enables
different electronic devices to connect to each
other without wires or a docking station.

WARNING!
ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility
and assume all risks related to the use of the
Uconnect features and applications in this
vehicle. Only use Uconnect when it is safe to
do so. Failure to do so may result in an
accident involving serious injury or death.

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Ensure you phone is turned on with
Bluetooth® active and has been paired to the
vehicle's Uconnect Phone. The Uconnect
Phone allows up to 10 mobile phones or audio
devices to be linked to the system. Only one
linked (or paired) mobile phone and one audio
device can be used with the system at a time.

Uconnect Phone Button
The Uconnect Phone button on your steering
wheel is used to get into the phone mode and
make calls, show recent, incoming or outgoing
calls, view phonebook, etc. When you press the
button you will hear a BEEP. The BEEP is your
signal to give a command.
Uconnect Voice Command Button
The Uconnect Voice Command button on your
steering wheel is only used for “barge in” and
when you are already in a call or want to make
another call.
The button on your steering wheel is also used
to access the Voice Commands for the
Uconnect Voice Command features.Phone Operation
Operation
Voice commands can be used to operate the
Uconnect Phone and to navigate through the
Uconnect Phone menu structure. Voice
commands are required after most Uconnect
Phone prompts. There are two general methods
for how Voice Command works:

1. Say compound commands like “Call John
Smith mobile”.

2. Say the individual commands and allow the system to guide you to complete the task.
You will be prompted for a specific command
and then guided through the available options.
Prior to giving a voice command, one must
wait for the beep, which follows the “Listen”
prompt or another prompt.
For certain operations, compound
commands can be used. For example,
instead of saying “Call” and then “John
Smith” and then “mobile”, the following
compound command can be said: “Call John
Smith mobile.”

For each feature explanation in this section,
only the compound command form of the
voice command is given. You can also break
the commands into parts and say each part
of the command when you are asked for it.
For example, you can use the compound
command form voice command “Search for
John Smith,” or you can break the
compound command form into two voice
commands: “Search Contacts” and when
asked, “John Smith.” Please remember, the
Uconnect Phone works best when you talk in
a normal conversational tone, as if speaking
to someone sitting a few feet/meters away
from you.

Natural Speech
Your Uconnect Phone Voice system uses a
Natural Language Voice Recognition (VR)
engine.
Natural speech allows the user to speak
commands in phrases or complete sentences.
The system filters out certain non-word
utterances and sounds such as “ah” and “eh.”
The system handles fill-in words such as
“I would like to”.
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The system handles multiple inputs in the same
phrase or sentence such as “make a phone
call” and “to Kelly Smith”. For multiple inputs in
the same phrase or sentence, the system
identifies the topic or context and provides the
associated follow-up prompt such as “Who do
you want to call?” in the case where a phone
call was requested but the specific name was
not recognized.
The system utilizes continuous dialog. When the
system requires more information from the
user, it will ask a question to which the user can
respond without pushing the Voice Recognition
(VR) button on the steering wheel.
Help Command
If you need assistance at any prompt, or if you
want to know your options at any prompt, say
“Help” following the beep.
To activate the Uconnect Phone from idle,
simply push the Phone button (if active) on your
steering wheel and say a command or say
“Help”. All Uconnect Phone sessions begin with
a push of the VR button or Phone button on the
radio faceplate. Cancel Command
At any prompt, after the beep, you can say
“Cancel” and you will be returned to the main
menu.
You can also push the VR button or Phone
button on your steering wheel when the system
is listening for a command and be returned to
the main or previous menu.
Pair (Link) Uconnect Phone To A Mobile Phone
To begin using your Uconnect Phone, you must
pair your compatible Bluetooth®-enabled
mobile phone. Mobile phone pairing is the
process of establishing a wireless connection
between a cellular phone and the Uconnect
system.
To complete the pairing process, you will need
to reference your mobile phone’s manual.
Please visit UconnectPhone.com for complete
mobile phone compatibility information.
Uconnect 3/3 NAV With 5-inch Display

NOTE:
You must have Bluetooth® enabled on your
phone to complete this procedure.
The vehicle must be in PARK or at a standstill.
Follow the steps below to pair your phone:

1. Place the ignition in the ACC or ON/RUN position.

2. Press the Phone button.

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NOTE:
If there are no phones currently connected
with the system, a pop-up will appear asking
if you would like to pair a mobile phone.
This pop-up only appears when the user
enters phone mode and no other device(s)
have previously been paired.
If the system has a phone previously paired,
even if no phone is currently connected with
the system, this pop-up will not appear.
3. Select “Yes” to begin the pairing process.
4. Search for available devices on your Bluetooth®-enabled mobile phone.
Press the Settings button on your mobile
phone.
Select Bluetooth® and ensure it is
enabled. Once enabled, the mobile
phone will begin to search for Bluetooth®
connections. 5. If “No” is selected, and you still would like to
pair a mobile phone, press the Pairing or
Settings button from the Uconnect Phone
main screen.
Press the Paired Phones button.
Search for available devices on your
Bluetooth®-enabled mobile phone (see
below). When prompted on the phone,
select “Uconnect” and accept the
connection request.
6. Uconnect Phone will display an in-progress screen while the system is connecting.
7. When your mobile phone finds the Uconnect system, select “Uconnect.”
8. When prompted on the mobile phone, accept the connection request from
Uconnect Phone. 9. When the pairing process has successfully
completed, the system will prompt you to
choose whether or not this is your favorite
phone. Selecting “Yes” will make this phone
the highest priority. This phone will take
precedence over other paired phones within
range and will connect to the Uconnect
system automatically when entering the
vehicle. Only one mobile phone and/or one
Bluetooth® audio device can be connected
to the Uconnect system at a time. If “No” is
selected, simply select “Uconnect” from the
mobile phone/audio device Bluetooth®
screen, and the Uconnect system will
reconnect to the Bluetooth® device.
NOTE:
For phones which are not made a favorite, the
phone priority is determined by the order in
which it was paired. The latest phone paired will
have the higher priority.
NOTE:
During the pairing procedure, you may receive a
pop-up on your mobile phone for the Uconnect
System to access your “messages” and
“contacts”. Selecting “Ok” or “Allow” will sync
your contacts with the Uconnect System.
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You can also use the following VR command to
bring up the Paired Phone screen from any
screen on the radio:
“Show Paired Phones”
NOTE:
Software updates on your phone or the
Uconnect system may interfere with the Blue -
tooth® connection. If this happens, simply
repeat the pairing process. However, first, make
sure to delete the device from the list of phones
on your Uconnect system. Next, be sure to
remove Uconnect from the list of devices in your
phone’s Bluetooth® settings.
Pair A Bluetooth® Streaming Audio Device

1. Press the Media button on the touchscreen to begin.

2. Change the source to “Bluetooth®”.
3. Press the Bluetooth® button on the touchscreen to display the Paired Audio
Devices screen.
4. Press the Add Device button on the touchscreen. NOTE:
If there is no device currently connected with
the system, a pop-up will appear.
5. Search for available devices on your
Bluetooth®-enabled audio device. When
prompted on the device, or confirm the PIN
shown on the Uconnect screen.
6. Uconnect Phone will display an in-process screen while the system is connecting.
7. When the pairing process has successfully completed, the system will prompt you to
choose whether or not this is your favorite
device. Selecting “Yes” will make this device
the highest priority. This device will take
precedence over other paired devices
within range.
NOTE:
For devices which are not made a favorite, the
device priority is determined by the order in
which it was paired. The latest device paired will
have the higher priority.
You can also use a following VR command to
bring up a list of paired audio devices:
“Show Paired Phones” Connecting To A Particular Mobile Phone Or
Audio Device After Pairing
Uconnect Phone will automatically connect to
the highest priority paired phone and/or Audio
Device within range. If you need to choose a
particular phone or audio device follow these
steps:

1. Press the

Settings
button on the
touchscreen.

2. Press the Paired Phones/Audio Sources buttons.
3. Press to select the particular phone or the particular audio device. A pop-up menu will
appear; press “Connect Phone”.
4. Press the X to exit out of the Settings screen.

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