2021 RAM PROMASTER maintenance

100MULTIMEDIA
SAFETY AND GENERAL INFORMATION
Safety Guidelines
Please read the manual carefully before using
the system. It contains instructions on how to
use the system in a safe and effective manner. Please read and follow these safety
precautions. Failure to do so may result in injury
or property damage.
Glance at the screen only when it is safe to do
so. If prolonged viewing of the screen is
required, park in a safe location and set the
parking brake.
Stop use immediately if a problem occurs.
Failure to do so may cause injury or damage
to the product. Return it to an authorized
dealer to repair.
Ensure the volume level of the system is set
to a level that still allows you to hear outside
traffic and emergency vehicles.
Safe Usage Of The Uconnect System
Your system is a sophisticated electronic
device. Do not let young children use your
system.
Permanent hearing loss may occur if you play
your music or sound system at loud volumes.
Exercise caution when setting the volume on
your system.
Keep drinks, rain and other sources of mois
-
ture away from your system. Besides damage
to your system, moisture can cause electric
shocks as with any electronic device.
NOTE:
Many features of this system are speed depen -
dent. For your own safety, it is not possible to
use some of the touchscreen features while the
vehicle is in motion.
Care And Maintenance
Touchscreen
Do not press the touchscreen with any hard
or sharp objects (pen, USB stick, jewelry, etc.)
which could scratch the touchscreen surface!
Do not spray any liquid or caustic chemicals
directly on the screen! Use a clean and dry
microfiber lens cleaning cloth in order to
clean the touchscreen.
If necessary, use a lint-free cloth dampened
with a cleaning solution, such as isopropyl
alcohol or an isopropyl alcohol and water
solution ratio of 50:50. Be sure to follow the
solvent manufacturer's precautions and
directions Ú page 274.
WARNING!
ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility
and assume all risks related to the use of the
Uconnect features and applications in this
vehicle. Only use Uconnect when it is safe to
do so. Failure to do so may result in an
accident involving serious injury or death.
CAUTION!
Do NOT attach any object to the touchscreen,
doing so can result in breaking the
touchscreen.

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SAFETY151
(Continued)
ESC uses sensors in the vehicle to determine
the vehicle path intended by the driver and
compares it to the actual path of the vehicle.
When the actual path does not match the
intended path, ESC applies the brake of the
appropriate wheel to assist in counteracting the
oversteer or understeer condition.ESC Operating Modes

ESC OFF button Location

The ESC OFF button is located in the center
switch bank, next to the hazard flasher switch.
ESC On
This mode is the normal operating mode for ESC
equipped vehicles. Whenever the vehicle is
started, the ESC system will be in this mode.
This mode should be used for most driving
situations. ESC should only be turned off for
specific reasons as noted below.
WARNING!
Electronic Stability Control (ESC) cannot
prevent the natural laws of physics from
acting on the vehicle, nor can it increase
the traction afforded by prevailing road
conditions. ESC cannot prevent accidents,
including those resulting from excessive
speed in turns, driving on very slippery
surfaces, or hydroplaning. ESC also cannot
prevent accidents resulting from loss of
vehicle control due to inappropriate driver
input for the conditions. Only a safe, atten -
tive, and skillful driver can prevent acci -
dents. The capabilities of an ESC equipped
vehicle must never be exploited in a reck -
less or dangerous manner which could
jeopardize the user’s safety or the safety of
others.
Vehicle modifications, or failure to properly
maintain your vehicle, may change the
handling characteristics of your vehicle,
and may negatively affect the performance
of the ESC system. Changes to the steering
system, suspension, braking system, tire
type and size or wheel size may adversely
affect ESC performance. Improperly
inflated and unevenly worn tires may also
degrade ESC performance. Any vehicle
modification or poor vehicle maintenance
that reduces the effectiveness of the ESC
system can increase the risk of loss of
vehicle control, vehicle rollover, personal
injury and death.
WARNING! (Continued)
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SAFETY163
NOTE:
The TPMS is not intended to replace normal
tire care and maintenance or to provide
warning of a tire failure or condition.
The TPMS should not be used as a tire pres -
sure gauge while adjusting your tire pressure.
Driving on a significantly underinflated tire
causes the tire to overheat and can lead to
tire failure. Underinflation also reduces fuel
efficiency and tire tread life, and may affect
the vehicle’s handling and stopping ability.
The TPMS is not a substitute for proper tire
maintenance, and it is the driver’s responsi -
bility to maintain correct tire pressure using
an accurate tire pressure gauge, even if
underinflation has not reached the level to
trigger illumination of the TPMS Warning
Light.
Seasonal temperature changes will affect
tire pressure, and the TPMS will monitor the
actual tire pressure in the tire Ú page 274.
Base System
This is the TPMS warning indicator
located in the instrument cluster.
The TPMS uses wireless technology with wheel
rim mounted electronic sensors to monitor tire
pressure levels. Sensors, mounted to each
wheel as part of the valve stem, transmit tire
pressure readings to the Receiver Module.
NOTE:
It is particularly important for you to check the
tire pressure in all of the tires on your vehicle
regularly and to maintain the proper pressure.
The TPMS consists of the following
components:
Receiver Module
Four Tire Pressure Monitoring System
sensors
Tire Pressure Monitoring System Warning
Light
Tire Pressure Monitoring Low Pressure
Warnings
The Tire Pressure Monitoring System Warning
Light will illuminate in the instrument cluster, an
audible chime will be activated, and the “Check
tire pressure” message will display when one or
more of the four active road tire pressures are
low. Should this occur, you should stop as soon
as possible, check the inflation pressure of
each tire on your vehicle, and inflate each tire to
the vehicle’s recommended cold placard
pressure value. The system will automatically
update and the Tire Pressure Monitoring
System warning Light will extinguish once the
updated tire pressures have been received.
The vehicle may need to be driven for up to
20 minutes above 15 mph (24 km/h) to receive
this information.
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SAFETY173
Air Bag System Components
Occupant Restraint Controller (ORC)
Air Bag Warning Light
Steering Wheel and Column
Instrument Panel
Driver and Front Passenger Air Bags
Seat Belt Buckle Switch
Supplemental Side Air Bags
Front and Side Impact Sensors
Seat Belt Pretensioners
Air Bag Warning Light
The Occupant Restraint Controller
(ORC) monitors the readiness of the
electronic parts of the air bag system
whenever the ignition switch is in the
AVV/START or MAR/ACC/ON/RUN position. If
the ignition switch is in the STOP/OFF/LOCK
position the air bag system is not on and the air
bags will not inflate. The ORC contains a backup power supply
system that may deploy the air bag system even
if the battery loses power or it becomes
disconnected prior to deployment.

The ORC turns on the Air Bag Warning Light in the
instrument panel for approximately four to eight
seconds for a self-check when the ignition switch
is in the MAR/ACC/ON/RUN position. After the
self-check, the Air Bag Warning Light will turn off.
If the ORC detects a malfunction in any part of the
system, it turns on the Air Bag Warning Light,
either momentarily or continuously. A single
chime will sound to alert you if the light comes on
again after initial startup.

The ORC also includes diagnostics that will
illuminate the instrument panel Air Bag Warning
Light if a malfunction is detected that could
affect the air bag system. The diagnostics also
record the nature of the malfunction. While the
air bag system is designed to be maintenance
free, if any of the following occurs, have an
authorized dealer service the air bag system
immediately.
The Air Bag Warning Light does not come on
during the four to eight seconds when the
ignition switch is first in the MAR/ACC/ON/
RUN position.
The Air Bag Warning Light remains on after
the four to eight-second interval.
The Air Bag Warning Light comes on intermit
-
tently or remains on while driving.
NOTE:
If the speedometer, tachometer, or any engine
related gauges are not working, the Occupant
Restraint Controller (ORC) may also be
disabled. In this condition the air bags may not
be ready to inflate for your protection. Have an
authorized dealer service the air bag system
immediately.
WARNING!
Ignoring the Air Bag Warning Light in your
instrument panel could mean you won’t have
the air bag system to protect you in a
collision. If the light does not come on as a
bulb check when the ignition is first turned
on, stays on after you start the vehicle, or if it
comes on as you drive, have an authorized
dealer service the air bag system
immediately.
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SAFETY189
(Continued)
Fluid Leaks
Check area under the vehicle after overnight
parking for fuel, coolant, oil, or other fluid leaks.
Also, if gasoline fumes are detected or if fuel or
brake fluid leaks are suspected, the cause
should be located and corrected immediately.
EXHAUST GAS
The best protection against carbon monoxide
entry into the vehicle body is a properly
maintained engine exhaust system.
Whenever a change is noticed in the sound of
the exhaust system, when exhaust fumes can
be detected inside the vehicle, or when the
underside or rear of the vehicle is damaged,
have an authorized dealer inspect the complete
exhaust system and adjacent body areas for
broken, damaged, deteriorated, or
mispositioned parts. Open seams or loose
connections could permit exhaust fumes to
seep into the passenger compartment. In
addition, inspect the exhaust system each time
the vehicle is raised for lubrication or oil
change. Replace as required.
CARBON MONOXIDE WARNINGS
WARNING!
Exhaust gases can injure or kill. They contain
carbon monoxide (CO), which is colorless and
odorless. Breathing it can make you
unconscious and can eventually poison you.
To avoid breathing (CO), follow these safety
tips:
Do not run the engine in a closed garage or
in confined areas any longer than needed
to move your vehicle in or out of the area.
If you are required to drive with the trunk/
liftgate/rear doors open, make sure that all
windows are closed and the climate control
BLOWER switch is set at high speed. DO
NOT use the recirculation mode.
If it is necessary to sit in a parked vehicle
with the engine running, adjust your
heating or cooling controls to force outside
air into the vehicle. Set the blower at
high speed.
WARNING! (Continued)
WARNING!
Carbon monoxide (CO) in exhaust gases is
deadly. Follow the precautions below to
prevent carbon monoxide poisoning:
Do not inhale exhaust gases. They contain
carbon monoxide, a colorless and odorless
gas, which can kill. Never run the engine in
a closed area, such as a garage, and never
sit in a parked vehicle with the engine
running for an extended period. If the
vehicle is stopped in an open area with the
engine running for more than a short
period, adjust the ventilation system to
force fresh, outside air into the vehicle.
Guard against carbon monoxide with
proper maintenance. Have the exhaust
system inspected every time the vehicle is
raised. Have any abnormal conditions
repaired promptly. Until repaired, drive with
all side windows fully open.
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211
SERVICING AND MAINTENANCE
SCHEDULED SERVICING
Your vehicle is equipped with an automatic oil
change indicator system. The oil change
indicator system will remind you that it is time to
take your vehicle in for scheduled maintenance.

Based on engine operation conditions, the oil
change indicator message will illuminate in the
instrument cluster. This means that service is
required for your vehicle. Operating conditions
such as frequent short-trips, trailer tow, and
extremely hot or cold ambient temperatures will
influence when the “Oil Change Required”
message is displayed. Severe Operating
Conditions can cause the change oil message to
illuminate as early as 3,500 miles (5,600 km)
since last reset. Have the vehicle serviced as
soon as possible, within the next 500 miles
(805 km).
An authorized dealer will reset the oil change
indicator message after completing the
scheduled oil change. If a scheduled oil change
is performed by someone other than an
authorized dealer, the message can be reset by
referring to the steps described under
Instrument Cluster Display Ú
page 45.
NOTE:
Under no circumstances should oil change
intervals exceed 10,000 miles (16,000 km),
12 months or 350 hours of engine run time,
whichever comes first. The 350 hours of engine
run or idle time is generally only a concern for
fleet customers. Severe Duty All Models

Vehicles that are operated in a dusty and off-road
environment, or predominately at idle or very low
engine RPM are known as Severe Duty vehicles.
It is recommended that you change the engine oil
at 4,000 miles (6,500 km) or 350 hours of
engine run time.

Once A Month Or Before A Long Trip:
Check engine oil level
Check windshield washer fluid level
Check the tire pressures and look for unusual
wear or damage. Rotate at the first sign of
irregular wear, even if it occurs before the oil
indicator system turns on
Check the fluid levels of the coolant reservoir,
brake master cylinder, and power steering
and fill as needed
Check function of all interior and exterior
lights
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212SERVICING AND MAINTENANCE
MAINTENANCE PLAN
Refer to the maintenance plan for the required maintenance intervals. More frequent maintenance may be needed in severe conditions, such as dusty
areas and very short trip driving. In some extreme conditions, additional maintenance not specified in the maintenance schedule may be required.
At Every Oil Change Interval As Indicated By Oil Change Indicator System:
Change oil and filter.
Rotate the tires. Rotate at the first sign of irregular wear, even if it occurs before the oil indicator system turns on.
Inspect battery and clean and tighten terminals as required.
Inspect the CV/Universal joints.
Inspect brake pads, shoes, rotors, drums, hoses and park brake.
Inspect engine cooling system protection and hoses.
Inspect exhaust system.
Inspect engine air cleaner if using in dusty or off-road conditions.
Inspect and replace the Evaporative System Fresh Air Filter as necessary, replacement may be more frequent if vehicle is operated in extreme dusty
conditions.

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SERVICING AND MAINTENANCE213
Mileage or time passed
(whichever comes first)
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000
Additional Inspections
Inspect the CV/Universal joints. X X X X X X X X X X X X X X
Inspect front suspension, tie rod
ends, boot seals, and replace if
necessary. X
X X X X XX
Inspect the brake pads, replace
as necessary. X
X X X X XX
Additional Maintenance
Replace the engine air filter. XX X X X
Inspect the cabin air filter, replace
as necessary. X
X X X X XX
Replace the Brake Fluid every
two years.
1X X X X X XX
Replace the spark plugs.
2X
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