2021 RAM PROMASTER CITY technical specifications

TABLE OF CONTENTS
1
2
3
4
5
6
7
8
9
10
11
1 INTRODUCTION .............................................................................................................................. 6
2 GETTING TO KNOW YOUR VEHICLE ................................................................................. 10
3 GETTING TO KNOW YOUR INSTRUMENT PANEL ....................................................... 43
4 STARTING AND OPERATING .................................................................................................58 5 MULTIMEDIA ................................................................................................................................ 86
6 SAFETY ......................................................................................................................................... 145 7 IN CASE OF EMERGENCY ..................................................................................................... 188
8 SERVICING AND MAINTENANCE ....................................................................................... 217
9 TECHNICAL SPECIFICATIONS ............................................................................................ 255
10 CUSTOMER ASSISTANCE ..................................................................................................... 262 11 INDEX ............................................................................................................................................. 266

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SERVICING AND MAINTENANCE
SCHEDULED SERVICING .................................. 217Maintenance Plan......................................217
ENGINE COMPARTMENT .................................. 221
Engine Compartment — 2.4L ...................221Checking Oil Level......................................222
Adding Washer Fluid .................................222
Maintenance-Free Battery .......................222
Pressure Washing ......................................223
DEALER SERVICE .............................................. 223
Engine Oil ...................................................223
Engine Oil Filter ..........................................224Engine Air Cleaner Filter ............................224
Air Conditioner Maintenance ....................225
Body Lubrication ........................................225
Windshield Wiper Blades ..........................225
Exhaust System ........................................226
Cooling System ..........................................227Brake System ............................................230
Automatic Transmission ...........................231
Upfitter Connectors — If Equipped ............232
TIRES ................................................................... 234
Tire Safety Information .............................. 234
Tires — General Information .....................242Tire Types ...................................................246
Spare Tires — If Equipped .........................247
Wheel And Wheel Trim Care .....................248Tire Chains and Traction Devices ............249
Tire Rotation Recommendations ..............250 DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES .....................................250
Treadwear .................................................. 250
Traction Grades ......................................... 251
Temperature Grades ................................. 251
STORING THE VEHICLE ......................................251
BODYWORK ........................................................ 252
Protection From Atmospheric Agents....... 252
Body And Underbody Maintenance .......... 252Preserving The Bodywork .......................... 252
INTERIORS ......................................................... 253
Seats And Fabric Parts .............................. 253
Plastic And Coated Parts ........................... 253
Leather Surfaces ....................................... 254Glass Surfaces .......................................... 254
TECHNICAL SPECIFICATIONS
VEHICLE IDENTIFICATION NUMBER.................255
BRAKE SYSTEM .................................................. 255
WHEEL AND TIRE TORQUE
SPECIFICATIONS ................................................ 255
Torque Specifications ................................ 255
FUEL REQUIREMENTS .......................................256
Gasoline Engine ......................................... 256
Reformulated Gasoline ............................. 256Gasoline/Oxygenate Blends .................... 257
E-85 Usage In Non-Flex Fuel Vehicles ...... 257
CNG And LP Fuel System Modifications... 257
MMT In Gasoline ........................................ 257
Materials Added To Fuel ........................... 257 Fuel System Cautions................................ 258
Carbon Monoxide Warnings ..................... 258
FLUID CAPACITIES ............................................. 259
ENGINE FLUIDS AND LUBRICANTS ................. 259
CHASSIS FLUIDS AND LUBRICANTS .............. 261
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE .................................................. 262 Prepare For The Appointment .................. 262Prepare A List............................................. 262
Be Reasonable With Requests ................. 262
IF YOU NEED ASSISTANCE .............................. 262
FCA US LLC Customer Center ................... 262
FCA Canada Inc. Customer Center ........... 262
Mexico ........................................................ 263
Puerto Rico And US Virgin Islands ............ 263
Customer Assistance For The Hearing Or
Speech Impaired (TDD/TTY) ..................... 263 Service Contract ....................................... 263
WARRANTY INFORMATION .............................. 264
MOPAR PARTS................................................... 264
REPORTING SAFETY DEFECTS ........................ 264
In The 50 United States And
Washington, D.C. ....................................... 264 In Canada ................................................... 264
PUBLICATION ORDER FORMS ........................ 264
General Information.......................................... 265

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7
SYMBOLS KEY

If you do not read this entire Owner's Manual, you may miss important
information. Observe all Cautions and Warnings.

VAN CONVERSIONS/CAMPERS
The New Vehicle Limited Warranty does not apply to body modifications or
special equipment installed by van conversion/camper manufacturers/
body builders. U.S. residents refer to the Warranty Information, Section
2.1.C. Canadian residents refer to the “What Is Not Covered” section of
the Warranty Information. Such equipment includes video monitors, DVD/
Blu-ray™, heaters, stoves, refrigerators, etc. For warranty coverage and
service on these items, contact the applicable manufacturer.
Operating instructions for the special equipment installed by the
conversion/camper manufacturer should also be supplied with your
vehicle. If these instructions are missing, please contact an authorized
dealer for assistance in obtaining replacement documents from the
applicable manufacturer.
For information on the Body Builder’s Guide refer to
www.rambodybuilder.com. This website contains dimensional and
technical specifications for your vehicle. It is intended for Second Stage
Manufacturer's technical support. For service issues, contact an
authorized dealer.
VEHICLE MODIFICATIONS/ALTERATIONS
WARNING!These statements are against operating
procedures that could result in a collision,
bodily injury and/or death.
CAUTION! These statements are against procedures that
could result in damage to your vehicle.
NOTE: A suggestion which will improve installation,
operation, and reliability. If not followed, may
result in damage.
TIP: General ideas/solutions/suggestions on easier
use of the product or functionality.
PAGE REFERENCE
ARROW
Follow this reference for additional information
on a particular feature.
FOOTNOTE Supplementary and relevant information
pertaining to the topic.
WARNING!
Any modifications or alterations to this vehicle could seriously affect its
roadworthiness and safety and may lead to a collision resulting in
serious injury or death.
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255
TECHNICAL SPECIFICATIONS
VEHICLE IDENTIFICATION NUMBER
The Vehicle Identification Number (VIN) is found
on the left front corner of the instrument panel,
visible through the windshield.
Vehicle Identification Number

NOTE:
It is illegal to remove or alter the VIN.
BRAKE SYSTEM
Your vehicle is equipped with dual hydraulic
brake systems. If either of the two hydraulic
systems loses normal capability, the remaining
system will still function. However, there will be
some loss of overall braking effectiveness. You
may notice increased pedal travel during
application, greater pedal force required to slow
or stop, and potential activation of the “Brake
System Warning Light”.
In the event power assist is lost for any reason
(i.e., repeated brake applications with the
engine off), the brakes will still function.
However, the effort required to brake the
vehicle will be much greater than that required
with the power system operating.
WHEEL AND TIRE TORQUE SPECIFICATIONS
Proper lug nut/bolt torque is very important to
ensure that the wheel is properly mounted to
the vehicle. Any time a wheel has been removed
and reinstalled on the vehicle, the lug nuts/
bolts should be torqued using a properly
calibrated torque wrench using a six sided (hex)
deep wall socket.
Torque Specifications
**Use only authorized dealer recommended lug nuts/
bolts and clean or remove any dirt or oil before tightening.
Lug Nut/Bolt
Torque **Lug Nut/
Bolt SizeLug Nut/
Bolt Socket
Size
Steel Wheels Only
63 Ft-Lbs (86 N·m)
Aluminum Wheels
Only
89 Ft-Lbs
(120 N·m) M12 x 1.25 17 mm
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256TECHNICAL SPECIFICATIONS
Inspect the wheel mounting surface prior to
mounting the tire and remove any corrosion or
loose particles.

Wheel Mounting Surface

Tighten the lug nuts/bolts in a star pattern until
each nut/bolt has been tightened twice. Ensure
that the socket is fully engaged on the lug nut/
bolt (do not insert it halfway).

Torque Patterns
After 25 miles (40 km), check the lug nut/bolt
torque to be sure that all the lug nuts/bolts are
properly seated against the wheel.
FUEL REQUIREMENTS
Gasoline Engine
All available gasoline engines are
designed to meet all emissions
regulations and provide excellent fuel
economy and performance when
using high quality unleaded “regular” gasoline
having a octane rating of 87 using the (R+M)/
2 method. The use of premium gasoline is not
recommended, as it will not provide any benefit
over regular gasoline in these engines.
While operating on gasoline with an octane
number of 87, hearing a light knocking sound
from the engine is not a cause for concern.
However, if the engine is heard making a heavy knocking sound, see an authorized dealer
immediately. Use of gasoline with an octane
number lower than 87 can cause engine failure
and may void the New Vehicle Limited Warranty.
Poor quality gasoline can cause problems such
as hard starting, stalling, and hesitations. If you
experience these symptoms, try another brand
of gasoline before considering service for the
vehicle.
Reformulated Gasoline
Many areas of the country require the use of
cleaner burning gasoline referred to as
“reformulated gasoline”. Reformulated
gasoline contains oxygenates and are
specifically blended to reduce vehicle
emissions and improve air quality.
The use of reformulated gasoline is
recommended. Properly blended reformulated
gasoline will provide improved performance
and durability of engine and fuel system
components.
WARNING!
To avoid the risk of forcing the vehicle off the
jack, do not tighten the lug nuts/bolts fully
until the vehicle has been lowered. Failure to
follow this warning may result in personal
injury.

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TECHNICAL SPECIFICATIONS257
Gasoline/Oxygenate Blends
Some fuel suppliers blend unleaded gasoline
with oxygenates such as ethanol.
Problems that result from using gasoline
containing more than 15% ethanol (E-15) or
gasoline containing methanol are not the
responsibility of FCA and may void or not be
covered under New Vehicle Limited Warranty.
E-85 Usage In Non-Flex Fuel Vehicles
Non-Flex Fuel Vehicles (FFV) are compatible
with gasoline containing up to 15% ethanol
(E-15). Gasoline with higher ethanol content
may void the New Vehicle Limited Warranty.
If a Non-FFV vehicle is inadvertently fueled with
E-85 fuel, the engine will have some or all of
these symptoms:
Operate in a lean mode.
OBD II “Malfunction Indicator Light” on.
Poor engine performance.
Poor cold start and cold drivability.
Increased risk for fuel system component
corrosion.
CNG And LP Fuel System Modifications
Modifications that allow the engine to run on
compressed natural gas (CNG) or liquid
propane (LP) may result in damage to the
engine, emissions, and fuel system
components. Problems that result from running
CNG or LP are not the responsibility of FCA and
may void or not be covered under the New
Vehicle Limited Warranty.
MMT In Gasoline
Methylcyclopentadienyl Manganese Tricarbonyl
(MMT) is a manganese-containing metallic
additive that is blended into some gasoline to
increase octane. Gasoline blended with MMT
provides no performance advantage beyond
gasoline of the same octane number without
MMT. Gasoline blended with MMT reduces
spark plug life and reduces emissions system
performance in some vehicles. FCA
recommends that gasoline without MMT be
used in your vehicle. The MMT content of
gasoline may not be indicated on the gasoline
pump, therefore, you should ask a gasoline
retailer whether the gasoline contains MMT.
MMT is prohibited in Federal and California
reformulated gasoline.
Materials Added To Fuel
Besides using unleaded gasoline with the
proper octane rating, gasolines that contain
detergents, corrosion, and stability additives
are recommended. Using gasolines that have
these additives will help improve fuel economy,
reduce emissions, and maintain vehicle
performance.
CAUTION!
DO NOT use E-85, gasoline containing
methanol, or gasoline containing more than
15% ethanol (E-15). Use of these blends may
result in starting and drivability problems,
damage critical fuel system components,
cause emissions to exceed the applicable
standard, and/or cause the Malfunction
Indicator Light to illuminate. Please observe
pump labels as they should clearly
communicate if a fuel contains greater than
15% ethanol (E-15).
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258TECHNICAL SPECIFICATIONS
(Continued)
Designated TOP TIER Detergent
Gasoline contains a higher level of
detergents to further aide in
minimizing engine and fuel system
deposits. When available, the usage of Top Tier
Detergent Gasoline is recommended. Visit
www.toptiergas.com for a list of TOP TIER
Detergent Gasoline Retailers.
Indiscriminate use of fuel system cleaning
agents should be avoided. Many of these
materials intended for gum and varnish
removal may contain active solvents or similar
ingredients. These can harm fuel system gasket
and diaphragm materials.
Fuel System Cautions
NOTE:
Intentional tampering with the emissions
control system can result in civil penalties being
assessed against you.
Carbon Monoxide Warnings
CAUTION!
Follow these guidelines to maintain your
vehicle’s performance:
The use of leaded gasoline is prohibited by
Federal law. Using leaded gasoline can
impair engine performance and damage
the emissions control system.
An out-of-tune engine or certain fuel or igni -
tion malfunctions can cause the catalytic
converter to overheat. If you notice a
pungent burning odor or some light smoke,
your engine may be out of tune or malfunc -
tioning and may require immediate service.
Contact an authorized dealer for service
assistance.
The use of fuel additives, which are now
being sold as octane enhancers, is not
recommended. Most of these products
contain high concentrations of methanol.
Fuel system damage or vehicle perfor -
mance problems resulting from the use of
such fuels or additives is not the responsi -
bility of FCA and may void or not be covered
under the New Vehicle Limited Warranty.
CAUTION! (Continued)
WARNING!
Carbon monoxide (CO) in exhaust gases is
deadly. Follow the precautions below to
prevent carbon monoxide poisoning:
Do not inhale exhaust gases. They contain
carbon monoxide, a colorless and odorless
gas, which can kill. Never run the engine in
a closed area, such as a garage, and never
sit in a parked vehicle with the engine
running for an extended period. If the
vehicle is stopped in an open area with the
engine running for more than a short
period, adjust the ventilation system to
force fresh, outside air into the vehicle.
Guard against carbon monoxide with
proper maintenance. Have the exhaust
system inspected every time the vehicle is
raised. Have any abnormal conditions
repaired promptly. Until repaired, drive with
all side windows fully open.

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TECHNICAL SPECIFICATIONS259
FLUID CAPACITIES
ENGINE FLUIDS AND LUBRICANTS
USMetric
Fuel (Approximate)
2.4L Engine 16 Gallons60.5 Liters
Engine Oil With Filter
2.4L Engine 5.5 Quarts5.2 Liters
Cooling System*
2.4L Engine 7.2 Quarts6.8 Liters
* Includes heater and coolant reservoir filled to MAX level.
Component Fluid, Lubricant, or Genuine Part
Engine Coolant We recommend you use Mopar Antifreeze/Coolant 10 Year/150,000 Mile
(240,000 km) Formula OAT (Organic Additive Technology) or equivalent
meeting the requirements of FCA Material Standard MS.90032.
Engine Oil – 2.4L Engine We recommend you use SAE 0W-20 API Certified Engine Oil, meeting the
requirements of FCA Material Standard MS-6395 such as Mopar,
Pennzoil, and Shell Helix. Refer to your engine oil filler cap for correct SAE
grade.
Engine Oil Filter We recommend you use a Mopar Engine Oil Filter.
Fuel Selection – 2.4L Engine 87 Octane (R+M)/2 Method, 0-15% Ethanol.
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