2021 RAM CHASSIS CAB tow

STARTING AND OPERATING215
(Continued)
RECREATIONAL TOWING — TWO-WHEEL
D
RIVE MODELS
DO NOT flat tow this vehicle. Damage to the
drivetrain will result.
Recreational towing (for two-wheel drive
models) is allowed ONLY if the rear wheels are
OFF the ground. This may be accomplished
using a tow dolly or vehicle trailer. If using a tow
dolly, follow this procedure:

1. Properly secure the dolly to the tow vehicle, following the dolly manufacturer's
instructions.

2. Drive the rear wheels onto the tow dolly.
3. Firmly apply the parking brake. Place automatic transmission in PARK.
4. Properly secure the rear wheels to the dolly, following the dolly manufacturer's
instructions.
5. Turn the ignition to the OFF position and remove the key fob.
6. Install a suitable clamping device, designed for towing, to secure the front wheels in the
straight position.
RECREATIONAL TOWING —
F
OUR-WHEEL DRIVE MODELS
NOTE:
Both the manual shift and electronically shifted
transfer cases must be shifted into N (Neutral)
for recreational towing. Automatic transmis -
sions must be shifted into PARK for recreational
towing. Refer to the following for the proper
transfer case N (Neutral) shifting procedure for
your vehicle.
CAUTION!
Towing with the rear wheels on the ground
will cause severe transmission damage.
Damage from improper towing is not
covered under the New Vehicle Limited
Warranty.
Do not disconnect the driveshaft because
fluid may leak from the transmission,
causing damage to internal parts.
CAUTION!
DO NOT dolly tow any four-wheel drive
vehicle. Towing with only one set of wheels
on the ground (front or rear) will cause
severe transmission and/or transfer case
damage. Tow with all four wheels either ON
the ground, or OFF the ground (using a
vehicle trailer).
Tow only in the forward direction. Towing
this vehicle backwards can cause severe
damage to the transfer case.
Before recreational towing, the transfer
case must be in NEUTRAL. To be certain the
transfer case is fully in NEUTRAL, perform
the procedure outlined under “Shifting Into
NEUTRAL”. Internal transmission damage
will result, if the transfer case is not in
NEUTRAL during towing.
The transmission must be placed in PARK
for recreational towing.

Towing this vehicle in violation of the above
requirements can cause severe transmis-
sion and/or transfer case damage. Damage
from improper towing is not covered under
the New Vehicle Limited Warranty.

4

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216STARTING AND OPERATING
Shifting Into N (Neutral)
Use the following procedure to prepare your
vehicle for recreational towing.
1. Bring the vehicle to a complete stop on
level ground, with the engine running.
Firmly apply the parking brake.

2. Shift the transmission to NEUTRAL.
3. Press and hold the brake pedal.
4. Shift the transfer case into N (Neutral):
With manual shift transfer case, shift the
transfer case lever into N (Neutral).

With electronically shifted transfer
case, push and hold the transfer case
N (Neutral) button. Some models have a
small, recessed "N" button (at the center
of the transfer case switches) that must be
pressed using a ballpoint pen or similar
object. Other models have a rectangular
N (Neutral) switch, below the rotary
transfer case control knob. The N (Neutral)
indicator light will blink while the shift is in progress. The light will stop blinking (stay
on solid) when the shift to N (Neutral) is
complete. After the shift is completed and
the N (Neutral) light stays on, release the
N (Neutral) button.

5. Release the parking brake.
6. Shift the transmission into REVERSE.
7. Release the brake pedal for five seconds and ensure that there is no vehicle
movement.
8. Repeat steps 6 and 7 with automatic transmission in DRIVE.
9. Shift the transmission to NEUTRAL. Firmly apply the parking brake. Turn off the engine.
For vehicles with Keyless Enter-N-Go, push
and hold the ENGINE START/STOP button
until the engine shuts off.
10. Shift the transmission into PARK.
11. Place the ignition in the OFF mode, and remove the key fob.
12. Attach the vehicle to the tow vehicle using a suitable tow bar.
13. Release the parking brake.
Do not disconnect the rear driveshaft
because fluid will leak from the transfer
case, causing damage to internal parts.
Do not use a bumper-mounted clamp-on
tow bar on your vehicle. The bumper face
bar will be damaged.
WARNING!
You or others could be injured or killed if you
leave the vehicle unattended with the transfer
case in the N (NEUTRAL) position without first
fully engaging the parking brake. The transfer
case N (NEUTRAL) position disengages both
the front and rear driveshafts from the
powertrain, and will allow the vehicle to
roll, even if the automatic transmission is
in PARK (or manual transmission is in gear).
The parking brake should always be applied
when the driver is not in the vehicle.
CAUTION! (Continued)CAUTION!
It is necessary to follow these steps to be
certain that the transfer case is fully in
NEUTRAL (N) before recreational towing to
prevent damage to internal parts.

21_DPF_OM_EN_USC_t.book Page 216

STARTING AND OPERATING217
NOTE:
With electronically shifted transfer case:
Steps 2 through 3 are requirements that
must be met before pushing the N (Neutral)
button, and must continue to be met until the
shift has been completed. If any of these
requirements are not met before pushing the
N (Neutral) button or are no longer met
during the shift, the N (Neutral) indicator light
will flash continuously until all requirements
are met or until the N (Neutral) button is
released.
The ignition must be in the ON/RUN mode for
a shift to take place and for the position indi -
cator lights to be operable. If the ignition is
not in the ON/RUN mode, the shift will not
take place and no position indicator lights will
be on or flashing.
A flashing N (Neutral) position indicator light
indicates that shift requirements have not
been met.
Shifting Out Of N (Neutral)
Use the following procedure to prepare your
vehicle for normal usage:

1. Bring the vehicle to a complete stop,
leaving it connected to the tow vehicle.

2. Firmly apply the parking brake.
3. Press and hold the brake pedal.
4. Start the engine, and shift the transmission into NEUTRAL.

With manual shift transfer case, shift the
transfer case lever to the desired position.

With electronically shifted transfer case
with rotary selector switch, push and hold
the transfer case N (Neutral) button until
the N (Neutral) indicator light turns off.
After the N (Neutral) indicator light turns
off, release the N (Neutral) button. After
the N (Neutral) button has been released,
the transfer case will shift to the position
indicated by the selector switch.
With electronically shifted transfer case
with push-button selector switch, push
and hold the switch for the desired
transfer case position, until the N (Neutral) indicator light turns off and the
desired position indicator light turns on.
NOTE:
When shifting the transfer case out of
N (Neutral), turning the engine off is not
required, but may be helpful to avoid gear clash.
With 8-speed automatic transmission, the
engine must remain running, since turning the
engine off will shift the transmission to PARK
(and the transmission must be in NEUTRAL for
the transfer case to shift out of NEUTRAL).
5. Turn the engine off. Shift automatic transmission into PARK. On 8-speed
transmissions the shifter will automatically
select PARK when the engine is turned off.
6. Release the brake pedal.
7. Disconnect vehicle from the tow vehicle.
8. Start the engine.
9. Press and hold the brake pedal.
10. Release the parking brake.
11. Shift the transmission into gear, release the brake pedal, and check that the vehicle
operates normally.
4

21_DPF_OM_EN_USC_t.book Page 217

234MULTIMEDIA
Rear ParkSense Volume This setting adjusts the volume of the Rear ParkSense system. The available settings are
“Low”, “Medium”, and “High”.
Rear ParkSense Braking Assist This setting will turn the Rear ParkSense Braking Assist on or off.
Blind Spot Alert This setting will change the type of alert provided when an object is detected in a vehicle’s
blind spot. The “Off” setting will turn off Blind Spot Alert. The “Lights” setting will activate the
Blind Spot Alert lights on the outside mirrors. The “Lights & Chime” setting will activate both
the lights on the outside mirrors and an audible chime.
Trailer Length For Blind Spot Alert This setting will auto detect the length of an attached trailer. The “Auto” setting will have the
system automatically set the trailer length. The “Max” setting will always set the length to the
maximum 39.5 ft (12 m).
Hill Start Assist This setting will turn the Hill Start Assist system on or off.
ParkView Backup Camera Delay This setting will add a timed delay to the rear backup camera when shifting out of reverse.
ParkView Backup Camera Active Guidelines This setting will turn the Backup Camera Active Guidelines on or off.
ParkView Backup Camera Fixed Guidelines This setting will turn the Backup Camera Fixed Guidelines on or off.
Tire Fill Assist This setting will turn Tire Fill Assist on or off.
Power Side Steps
This setting will raise and lower or stow the power side steps. The available options are “Automatic” to
raise and lower the power side steps and “Stow” to deactivate the power side steps.

Setting Name
Description

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238MULTIMEDIA
Power Side Steps
When the Power Side Steps button is pressed on the touchscreen, the system will display the setting related to the lowering of the power side steps.
Seats & Comfort/Auto-On Comfort
When Seats & Comfort/Auto-On Comfort button is pressed on the touchscreen, the system displays the options related to the vehicle’s comfort systems
when remote start has been activated or the vehicle has been started.
Setting Name Description
Power Side Steps
This setting will raise and lower or stow the power side steps. The available options are “Automatic” to
raise and lower the power side steps and “Stow” to deactivate the power side steps.

Setting Name
Description
Auto-On Driver Heated/Ventilated Seat & Heated
Steering Wheel With Vehicle Start
This setting will activate the vehicle’s comfort systems and heated seats (if equipped) or
heated steering wheel (if equipped) when the vehicle is remote started or ignition is started.
The “Off” setting will not activate the comfort systems. The “Remote Start” setting will only
activate the comfort systems when using Remote Start. The “All Start” setting will activate the
comfort systems whenever the vehicle is started.
Easy Exit Seats This setting will automatically move the driver seat rearward when the engine is shut off.
The available settings are “On” and “Off”.

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240MULTIMEDIA
AUX Switches — If Equipped
When the AUX Switches button is pressed on the touchscreen, the system displays the options related to the four vehicle AUX switches.Aero Mode
This setting will automatically adjust the vehicle ride height depending on the vehicle speed.
Tire Jack Mode This setting will disable the air suspension system to assist in changing a spare tire.
Transport Mode This setting will disable the air suspension system for flat towing.
Wheel Alignment Mode This setting must be activated before performing a wheel alignment. Refer to an authorized
dealer for further information.
Four Corner Air Suspension Modes There are three air suspension modes designed to protect the system in unique situations.
Tire Jack Mode is selected to assist in changing a spare tire. Transport Mode is selected to
assist when the vehicle is being flat bed towed. Wheel Alignment Mode is selected before
performing a wheel alignment. Refer to an authorized dealer for information.
Setting Name
Description
Setting NameDescription
AUX 1-4This setting will adjust the type and power source for the four vehicle AUX switches. There are
two types: “Latching” and “Momentary”. The power source for the AUX switches can either be
set to run off the “Battery” or from the “Ignition”. In addition to setting the type and power
source, you can set if the vehicle will recall the previous state at which the AUX switches were
set. The Recalled Last State setting can be set to “On” or “Off”. Last state conditions are met
only if the type is set to Latching and the power source is set to Ignition.

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MULTIMEDIA241
Trailer Brake/Trailer
When the Trailer Brake/Trailer button is pressed on the touchscreen, the system will display settings related to trailer towing.
Audio
When the Audio button is pressed on the touchscreen, the system displays options related to the vehicle’s sound system. These settings can change
the audio location within the vehicle, adjust the bass or treble levels, and auto-play settings from an audio device or smartphone.
Setting Name Description
Trailer SelectSelect from “Trailer 1”, “Trailer 2”, “Trailer 3”, and “Trailer 4”. These trailer designations can
be used to save different trailer settings.
Trailer Brake Type
This setting will set the system to a specific trailer type. The available options are “Light
Electric”, “Heavy Electric”, “Light Electric-Over-Hydraulic”, and “Heavy Electric-Over-Hydraulic”.

Trailer Name This setting will personalize the trailer name depending on the type of trailer you are hauling.
Select the trailer name from the following list: trailer, boat, car, cargo, dump, equipment,
flatbed, gooseneck, horse, livestock, motorcycle, snowmobile, travel, utility, and 5th wheel.
Setting Name
Description
Balance/FadeThis setting will adjust audio levels from specific speakers in the front/back and left/right of
the vehicle. The Speaker icon can be moved to set audio location.
Equalizer This setting will adjust the “Bass”, “Mid”, and “Treble” ranges of the audio.
Speed Adjusted Volume This setting will adjust audio volume as speeds increase. At a higher setting, the volume will
increase more as the vehicle speeds up. The available settings are “Off”, “1”, “2”, and “3”.
Surround Sound This setting will turn the Surround Sound system on or off.
5

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280SAFETY
(Continued)
Hill Start Assist (HSA)
HSA is designed to mitigate roll back from a
complete stop while on an incline. If the driver
releases the brake while stopped on an incline,
HSA will continue to hold the brake pressure for
a short period. If the driver does not apply the
throttle before this time expires, the system will
release brake pressure and the vehicle will roll
down the hill as normal.
The following conditions must be met in order
for HSA to activate:
The feature must be enabled.
The vehicle must be stopped.
The parking brake must be off.
The driver door must be closed.
The vehicle must be on a sufficient grade.
The gear selection must match vehicle uphill
direction (i.e., vehicle facing uphill is in
forward gear; vehicle backing uphill is in
REVERSE gear).

HSA will work in REVERSE gear and all forward
gears. The system will not activate if the trans-
mission is in PARK or NEUTRAL. For vehicles
equipped with a manual transmission, if the
clutch is pressed, HSA will remain active.
Disabling And Enabling HSA
This feature can be turned on or turned off. To
change the current setting, proceed as follows:

If disabling HSA using your instrument cluster
display, see
Ú
page 90 for further information.

If disabling HSA using Uconnect Settings, see
Úpage 228 for further information.
Towing With HSA
HSA will also provide assistance to mitigate roll
back while towing a trailer.
WARNING!

There may be situations where the Hill Start
Assist (HSA) will not activate and slight rolling
may occur, such as on minor hills or with a
loaded vehicle, or while pulling a trailer. HSA is
not a substitute for active driving involvement.
It is always the driver’s responsibility to be
attentive to distance to other vehicles, people,
and objects, and most importantly brake
operation to ensure safe operation of the
vehicle under all road conditions. Your
complete attention is always required while
driving to maintain safe control of your vehicle.
Failure to follow these warnings can result in a
collision or serious personal injury.

WARNING!

If you use a trailer brake controller with your
trailer, the trailer brakes may be activated
and deactivated with the brake switch. If so,
there may not be enough brake pressure to
hold both the vehicle and the trailer on a hill
when the brake pedal is released. In order to
avoid rolling down an incline while resuming
acceleration, manually activate the trailer
brake or apply more vehicle brake pressure
prior to releasing the brake pedal.

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