2021 RAM CHASSIS CAB ECO mode

IN CASE OF EMERGENCY343
(Continued)
Wheel Nuts

All wheel nuts should be tightened occasionally
to eliminate the possibility of wheel studs being
sheared or the bolt holes in the wheels becoming
elongated. This is especially important during the
first few hundred miles/kilometers of operation
to allow the wheel nuts to become properly set.
All wheel nuts should first be firmly seated
against the wheel. The wheel nuts should then
be tightened to recommended torque. Tighten
the wheel nuts to final torque in increments.
Progress around the bolt circle, tightening the
wheel nut opposite to the wheel nut just
previously tightened until final torque is achieved

Ú
page 432.

TO STOW THE FLAT OR SPARE — IF
E
QUIPPED
Refer to Upfitters Body Builder’s Guide for
information on stowing your spare tire
(if equipped).
HUB CAPS/WHEEL COVERS — IF
E
QUIPPED
The hub caps must be removed before raising
the vehicle off the ground. For 3500 Single Rear-Wheel (SRW) models, use
the flat end of the lug wrench to hook and pull
off the hub cap. Find the opening in the hub cap,
insert the lug wrench, and pull off the cap. If you
need to pry against the wheel, protect the wheel
surface.

Lug Wrench Insertion Location — Hub Cap
On 3500 models with Dual Rear-Wheels (DRW),
you must first remove the hub caps—use the
procedure noted for the single rear wheel. For
the wheel covers (wheel skins), insert the flat
end of the lug wrench between the outer edge
of the wheel cover and the wheel. Pry against
the wheel to remove the wheel cover. Repeat
this procedure around the wheel until the cover
pops off.

Lug Wrench Insertion Location — Wheel Cover

CAUTION!

Use extreme caution when removing the front and
rear wheel covers. Damage can occur to the
center cap and/or the wheel if screwdriver type
tools are used. A pulling motion, not a pry off
motion, is recommended to remove the caps.

CAUTION!
Use a pulling motion to remove the hub
cap. Do not use a twisting motion when
removing the hub cap, damage to the hub
cap; finish may occur.
7

21_DPF_OM_EN_USC_t.book Page 343

IN CASE OF EMERGENCY349
To Reset The Manual Park Release:

1. Push the locking tab to the right, to unlock
the lever.

2. Rotate the Manual Park Release lever forward to its original position, until the
locking tab snaps into place to secure the
lever.
3. Pull gently on the tether strap to confirm that the lever is locked in its stowed
position.
4. Re-install the access cover.
FREEING A STUCK VEHICLE

If your vehicle becomes stuck in mud, sand, or
snow, it can often be moved using a rocking
motion. Turn the steering wheel right and left to
clear the area around the front wheels. Then shift
back and forth between DRIVE (D) and REVERSE
(R), while gently pressing the accelerator. Use the
least amount of accelerator pedal pressure that
will maintain the rocking motion, without
spinning the wheels or racing the engine.
NOTE:
For trucks equipped with an 8–speed trans
-
mission, shifts between DRIVE and REVERSE
can only be achieved at wheel speeds of
5 mph (8 km/h) or less. Whenever the trans -
mission remains in NEUTRAL (N) for more
than two seconds, you must press the brake
pedal to engage DRIVE or REVERSE.

Push the ESC OFF switch, to place the
Electronic Stability Control (ESC) system in
“Partial Off” mode, before rocking the vehicle

Ú
page 274. Once the vehicle has been freed,
push the ESC OFF switch again to restore ESC
On mode.

WARNING!

Fast spinning tires can be dangerous. Forces
generated by excessive wheel speeds may
cause damage, or even failure, of the axle and
tires. A tire could explode and injure someone.
Do not spin your vehicle's wheels faster than
30 mph (48 km/h) or for longer than
30 seconds continuously without stopping
when you are stuck and do not let anyone near
a spinning wheel, no matter what the speed.

CAUTION!

Racing the engine or spinning the wheels
may lead to transmission overheating and
failure. Allow the engine to idle with the
transmission in NEUTRAL for at least one
minute after every five rocking-motion
cycles. This will minimize overheating and
reduce the risk of transmission failure during
prolonged efforts to free a stuck vehicle.

When “rocking” a stuck vehicle by shifting
between DRIVE and REVERSE, do not spin
the wheels faster than 15 mph (24 km/h), or drivetrain damage may result.
Revving the engine or spinning the wheels
too fast may lead to transmission over -
heating and failure. It can also damage the
tires. Do not spin the wheels above 30 mph
(48 km/h) while in gear (no transmission
shifting occurring).
7

21_DPF_OM_EN_USC_t.book Page 349

IN CASE OF EMERGENCY351
TWO-WHEEL DRIVE MODELS
FCA US LLC recommends towing your vehicle
with all four wheels OFF the ground using a
flatbed.
If flatbed equipment is not available, and the
transmission is operable, the vehicle may be
towed (with the rear wheels on the ground)
under the following conditions:
The transmission must be in NEUTRAL
Ú page 348.
The towing speed must not exceed 30 mph
(48 km/h).
The towing distance must not exceed
15 miles (24 km) for 6–speed transmission,
or 30 miles (48 km) for 8–speed transmis -
sion.
If the transmission is not operable, or the
vehicle must be towed faster than 30 mph
(48 km/h) or farther than 15 miles (24 km) for
6–speed transmission, or 30 miles (48 km) for 8–speed transmission, tow with the rear wheels
OFF the ground. Acceptable methods are to tow
the vehicle on a flatbed, or with the front wheels raised and the rear wheels on a towing dolly, or
(when using a suitable steering wheel stabilizer
to hold the front wheels in the straight position)
with rear wheels raised and the front wheels
ON
the ground.FOUR-WHEEL DRIVE MODELS

FCA US LLC recommends towing with all wheels
OFF the ground. Acceptable methods are to tow
the vehicle on a flatbed or with one end of vehicle
raised and the opposite end on a towing dolly.

If flatbed equipment is not available, and the
transfer case is operable, the vehicle may be
towed (in the forward direction, with ALL wheels
on the ground), IF the transfer case is in
NEUTRAL and the transmission is in PARK
Ú page 215.
CAUTION!
Towing this vehicle in violation of the above
requirements can cause severe engine and/
or transmission damage. Damage from
improper towing is not covered under the New
Vehicle Limited Warranty.
CAUTION!
Front or rear wheel lifts must not be used
(if the remaining wheels are on the ground).
Internal damage to the transmission or
transfer case will occur if a front or rear
wheel lift is used when towing.
Towing this vehicle in violation of the above
requirements can cause severe transmis -
sion and/or transfer case damage.
Damage from improper towing is not
covered under the New Vehicle Limited
Warranty.
7

21_DPF_OM_EN_USC_t.book Page 351

372SERVICING AND MAINTENANCE
Refrigerant Recovery And Recycling
R-134a — If Equipped
R-134a Air Conditioning Refrigerant is
a hydrofluorocarbon (HFC) that is an
ozone-friendly substance. The manufacturer
recommends that air conditioning service be
performed by an authorized dealer or other
service facilities using recovery and recycling
equipment.
NOTE:
Use only manufacturer approved A/C system
PAG compressor oil and refrigerants.
Refrigerant Recovery And Recycling
R-1234yf — If Equipped
R-1234yf Air Conditioning Refrigerant is a
hydrofluoroolefin (HFO) that is endorsed
by the Environmental Protection Agency and
is an ozone-friendly substance with a low
global-warming potential. The manufacturer
recommends that air conditioning service be
performed by an authorized dealer using
recovery and recycling equipment.
NOTE:
Use only manufacturer approved A/C system
PAG compressor oil, and refrigerants.
Cabin Air Filter Replacement
For the proper maintenance intervals
Úpage 354.
The cabin air filter is located in the fresh air inlet
behind the glove compartment. Perform the
following procedure to replace the filter:

1. Open the glove compartment and remove all contents.
2. With the glove compartment door open,
remove the glove compartment tension
tether and tether clip by sliding the clip
toward the face of the glove compartment
door. Lift the clip out of glove compartment
door and release into dash panel.

Right Side Of Glove Compartment

WARNING!
Do not remove the cabin air filter while the
vehicle is running, or while the ignition is in
the ACC or ON/RUN mode. With the cabin
air filter removed and the blower operating,
the blower can contact hands and may propel
dirt and debris into your eyes, resulting in
personal injury.
1 — Glove Compartment Door
2 — Glove Compartment Tension Tether

21_DPF_OM_EN_USC_t.book Page 372

SERVICING AND MAINTENANCE375
Some conditions can be caused by a faulty
component such as a belt pulley. Belt pulleys
should be carefully inspected for damage and
proper alignment.
Belt replacement on some models requires the
use of special tools, we recommend having your
vehicle serviced at an authorized dealer.
DRAINING FUEL/WATER SEPARATOR
F
ILTER
There are two fuel filter assemblies. One is
located on the driver's side of the engine.
The best access to this water drain valve is from
under the hood. The second one is on the under
body, located in front of the rear axle above the
drive shaft on pick-up models. The Chassis Cab
models second filter location is on the frame
behind the front axle. The best access to this
water drain valve is from under the vehicle. If water is detected in the water separator while
the engine is running, or while the ignition
switch is in the ON position, the “Water In Fuel
Indicator Light” will illuminate and an audible
chime will be heard five times. At this point you
should stop the engine and drain the water from
both of the filters.
If the “Water In Fuel Indicator Light” comes on
and a single chime is heard while you are
driving, or with the ignition switch in the ON
position, there may be a problem with your
water separator wiring or sensor. See an
authorized dealer for service.
Upon proper draining of the water from both
fuel filters, the “Water In Fuel Indicator Light”
will remain illuminated for approximately
10 seconds. If the water was drained while
the engine was running, the “Water In Fuel
Indicator Light” may remain on for
approximately three minutes.NOTE:
Care should be taken in disposing of used fluids
from your vehicle. Used fluids, indiscriminately
discarded, can present a problem to the envi
-
ronment. Contact an authorized dealer, service
station, or government agency for advice on
recycling programs and for where used fluids
and filters can be properly disposed of in your
area.

Drain the fuel/water separator filters when the
“Water In Fuel Indicator Light” is ON. Within
10 minutes of vehicle shutdown, turn the engine
mounted filter drain valve (located on the side of
the filter assembly) counterclockwise a quarter
turn, and turn the under body mounted filter
drain valve (located on the bottom of the filter
assembly) counterclockwise 1 full turn. Then turn
the ignition switch to the ON position, and allow
any accumulated water to drain. Leave the drain
valve open until all water and contaminants have
been removed. When clean fuel is visible, close
the drain valve following these guidelines:

1. Rotate the drain clockwise to close until you feel resistance from the internal seal.

2. Continue turning the drain half of a turn to properly compress the seal.
CAUTION!
Do not drain the fuel/water separator filter
when the engine is running.
Diesel fuel will damage blacktop paving
surfaces. Drain the filter into an appro-
priate container.
CAUTION!
If the “Water In Fuel Indicator Light” remains
on, DO NOT START the engine before you
drain water from the fuel filters to avoid
engine damage.
8

21_DPF_OM_EN_USC_t.book Page 375

378SERVICING AND MAINTENANCE
7. Wipe clean the sealing surfaces of the lid
and housing.
8. Install new o-ring back into ring groove on the filter housing and lubricate with clean
engine oil.
NOTE:
Water In Fuel (WIF) sensor is re-usable. Service
kit comes with new o-ring for filter canister and
WIF sensor.
PRIMING IF THE ENGINE HAS RUN OUT
O
F FUEL

1. Add a substantial amount of fuel to the
tank, approximately 2 to 5 gal (8L to 19L).
2. Three priming cycles must be completed.
Turn ignition to the RUN position and wait
approximately 30 seconds. This will activate
the in tank fuel pump. Turn the ignition
switch to the off position, and leave off for at
least 30 seconds. Repeat this procedure
three times before cranking the engine.
3. Start the engine using the “Normal Starting” procedure Ú page 119.
4. Once the engine starts, allow the engine to idle for a minimum of 30 seconds.
NOTE:
The engine may run rough until the air is forced
from all the fuel lines. NOTE:
A maximum blend of 5% biodiesel, meeting
ASTM specification D-975 may be used with
your Cummins diesel engine. (Chassis Cab
models not configured with B20 capability.)
A maximum blend of 20% biodiesel, meeting
ASTM specification D-7467 may be used with
your Cummins diesel engine. (Pickup models
and Chassis Cab models configured with B20
capability.)
WARNING!
Do not open the high pressure fuel system
with the engine running. Engine operation
causes high fuel pressure. High pressure fuel
spray can cause serious injury or death.
CAUTION!
Do not engage the starter motor for more
than 15 seconds at a time. Allow two minutes
between the cranking intervals.
WARNING!
Do not use alcohol or gasoline as a fuel
blending agent. They can be unstable under
certain conditions and be hazardous or
explosive when mixed with diesel fuel.
CAUTION!
Due to lack of lubricants in alcohol or
gasoline, the use of these fuels can cause
damage to the fuel system.

21_DPF_OM_EN_USC_t.book Page 378

SERVICING AND MAINTENANCE379
Use of biodiesel mixture in excess of 20% can
negatively impact the fuel filter's ability to
separate water from the fuel, resulting in
high pressure fuel system corrosion or
damage.
Ethanol blends are not recommended or
approved for use with your Cummins diesel
engine.
In addition, commercially available fuel addi -
tives are not necessary for the proper opera -
tion of your Cummins diesel engine.
INTERVENTION REGENERATION
S
TRATEGY — MESSAGE PROCESS FLOW
The Cummins diesel engine meets all
Environmental Protection Agency (EPA) Heavy
Duty Diesel Engine Emissions Standards,
resulting in one of the lowest emitting diesel
engines ever produced.

To achieve these emissions standards, your
vehicle is equipped with a state-of-the-art engine
and exhaust system. The engine and exhaust
after-treatment system work together to achieve
the EPA Heavy Duty Diesel Engine Emissions
Standards. These systems are seamlessly
integrated into your vehicle and managed by the Cummins Powertrain Control Module (PCM).
The PCM manages engine combustion to allow
the exhaust system’s catalyst to trap and burn
Particulate Matter (PM) pollutants, with no input
or interaction on your part.
If the engine is allowed to idle or the truck is
driven on low engine speed drive cycles for more
than two hours, the system will automatically
enter an emissions operating mode that will
increase the engine idle speed to 900 RPM
(1,050 RPM for Chassis Cab). While in this mode,
which is designed to help maintain the Diesel
Particulate Filter, the engine idle speed will return
to normal when the brake pedal is applied.
A small change in engine tone or a slight change
in engine performance while accelerating may
also be noticeable at speeds below 20 mph
(32 km/h). This operating mode may last for up
to an hour of idle time, or around 20 minutes of
driving time.

Additionally, your vehicle has the ability to alert
you to additional maintenance required on your
truck or engine Ú
page 90.
DIESEL EXHAUST FLUID
Diesel Exhaust Fluid (DEF) sometimes known
simply by the name of its active component,
UREA—is a key component of Selective Catalytic
Reduction (SCR) systems, which help diesel
vehicles meet stringent emission regulations.
DEF is a liquid reducing agent that reacts with
engine exhaust in the presence of a catalyst to
convert smog-forming nitrogen oxides (NOx)
into harmless nitrogen and water vapor
Úpage 440.
You can receive assistance in locating DEF in
the United States by calling 866-RAM-INFO
(866-726-4636). In Canada call
1–800–465–2001 (English) or
1–800–387–9983 (French)
WARNING!
A hot exhaust system can start a fire if you
park over materials that can burn. Such
materials might be grass or leaves coming
into contact with your exhaust system. Do not
park or operate your vehicle in areas where
your exhaust system can contact anything
that can burn.
8

21_DPF_OM_EN_USC_t.book Page 379

390SERVICING AND MAINTENANCE
Selection Of Lubricant

It is important to use the proper transmission
fluid to ensure optimum transmission
performance and life. Use only the
manufacturer’s specified transmission fluid

Ú
page 444. It is important to maintain the
transmission fluid at the correct level using the
recommended fluid. No chemical flushes should
be used in any transmission; only the approved
lubricant should be used.

REAR AXLE AND 4X4 FRONT DRIVING
A
XLE FLUID LEVEL
For models with 9.25 in Front Axles and 11.5 in
Rear Axles Ú page 444. For normal service,
periodic fluid level checks are not required.
When the vehicle is serviced for other reasons,
the exterior surfaces of the axle assembly
should be inspected.
When checking the fluid level, the vehicle
should be in a level position. The fluid level at
room temperature should be as follows:
3500 Front Axle: ¼ inch ± ¼ inch (6.4 mm ±
6.4 mm) below the bottom of the fill hole.
3500 Rear Axle: ¼ inch ± ¼ inch (6.4 mm ±
6.4 mm) below the bottom of the fill hole.
4500/5500 Front Axle: ¼ inch +/- ¼ inch
(6.4 mm ± 6.4 mm) below the bottom of the fill
hole.
4500/5500 Rear Axle: 1/8 inch +/- 1/8 inch
(3.2 mm +/- 3.2 mm) below the bottom of the
fill hole.
Drain And Refill
On 4500/5500 vehicles, remove the lower bolt
to drain the axle fluid.

4500/5500 Rear Axle Plugs

For the proper maintenance intervals
Ú page 354.
CAUTION!

Using a transmission fluid other than the
manufacturer’s recommended fluid may cause
deterioration in transmission shift quality and/or
torque converter shudder, and (for six-speed
transmissions) will require more frequent fluid
and filter changes
Ú
page 444.

1 — 4500/5500 Rear Axle Fluid Fill Plug
2 — 4500/5500 Rear Axle Fluid Drain Plug

21_DPF_OM_EN_USC_t.book Page 390