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12► Activate the audible warning in the
"Navigation" menu and check the voice volume
in the sound settings.
The system does not suggest a detour
around an incident on the route.
The route settings do not take account of
TMC
messages.
►
Configure the "T
raffic info" function in the
route settings list (None, Manual or Automatic).
I am receiving a "Danger zone" alert which is
not on my route.
As well as providing guided navigation, the
system announces all "Danger areas" positioned
in a cone located in front of the vehicle. It may
provide an alert for "Danger areas" located on
nearby or parallel roads.
►
Zoom the map to show the exact location
of the "Danger area".
You can select "On the
route" to stop receiving warnings or decrease the
warning duration.
Certain traffic jams along the route are not
indicated in real time.
On starting, a few minutes may elapse before
the system begins to receive traffic information.
►
W
ait until traffic information is being received
correctly (traffic information icons shown on the
map).
In certain countries, only major routes
(motorways, etc.) are listed for the traffic
information.
This is perfectly normal. The system is
dependent on the traffic information available.
The altitude is not displayed. On starting, GPS initialisation may take up to
3 minutes to receive more than 4 satellites
correctly.
►
W
ait until the system has started up
completely so that there is GPS coverage by at
least 4
satellites.
Depending on the geographical environment
(tunnel, etc.) or the weather, the conditions of
reception of the GPS signal may vary.
This behaviour is normal. The system is
dependent on the GPS signal reception
conditions.
My navigation is no longer connected.
During start-up and in certain geographical
areas, the connection may be unavailable.
►
Check that the online services are activated
(settings, contract).
Radio
The reception quality of the radio station
being listened to gradually deteriorates or
the station presets are not working (e.g.
no
sound, "87.5" MHz is displayed).
The vehicle is too far from the selected station’s
transmitter, or no transmitter is present in the
geographical area.
►
Activate the "RDS" function by means of the
short-cut menu to enable the system to check
whether there is a more powerful transmitter in
the geographical area.
The aerial is missing or damaged (e.g.
when
going through a car wash or in an underground
car park). ►
Have the aerial checked by a dealer
.
The surrounding area (e.g. hill, building, tunnel,
underground car park, etc.) is blocking reception,
including in RDS tracking mode.
This is a perfectly normal phenomenon, and is
not indicative of an audio system malfunction.
I cannot find some radio stations in the list of
stations received.
The name of the radio station changes.
The station is no longer received or its name has
changed in the list.
Some radio stations send other information
in place of their name (the title of the song for
example).
The system interprets these details as the station
name.
►
Press "Update list" in the "Radio stations"
secondary menu.
Media
Playback of my USB memory stick starts only
after a very long wait (around 2 to 3 minutes).
Some files supplied with the memory stick may
greatly slow down access to reading the memory
stick (multiplication by 10 of the cataloguing
time).
►
Delete the files supplied with the memory
stick and limit the number of sub-folders in the
file structure on the memory stick.
There may be an extended pause after
inserting a USB stick.
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The system reads a variety of data (folder, title,
artist, etc.). This can take from a few seconds to
a few minutes.
This is perfectly normal.
Some characters in information about the
currently playing media may not be displayed
correctly.
The audio system is unable to process certain
types of character.
►
Use standard characters to name tracks and
folders.
Playback of streaming files does not start.
The connected device does not automatically
launch playback.
►
Start playback from the device.
T
rack names and playing times are not
displayed on the audio streaming screen.
The Bluetooth profile does not allow the transfer
of this information.
Telephone
I am unable to connect my Bluetooth
telephone.
The telephone's Bluetooth function may be
switched off or the device may not be visible.
►
Check that the telephone has Bluetooth
switched on.
►
Check in the telephone settings that it is
"visible to all".
►
Deactivate then reactivate the telephone’
s
Bluetooth function.
The Bluetooth telephone is not compatible with
the system. ►
Y
ou can check the compatibility of the
telephone on the Brand's website (services).
Android Auto and/or CarPlay do not work.
Android Auto and CarPlay may not activate if the
USB cables are of poor quality.
►
Use genuine USB cables to ensure
compatibility
.
Android Auto and/or CarPlay do not work.
Android Auto and CarPlay are not available in all
countries.
►
Check the list of supported countries via
these
websites: Google Android Auto or Apple.
The volume of the telephone connected via
Bluetooth is too low.
The volume depends on both the system and the
telephone.
►
Increase the volume of the audio system, to
maximum if required, and increase the volume of
the telephone if necessary
.
Ambient noise affects the quality of the
telephone call.
► Reduce ambient noise (e.g. close the
windows, reduce ventilation, slow down).
Some contacts are duplicated in the list.
The options for synchronising contacts are:
synchronise the contacts on the SIM card, the
contacts on the telephone, or both. When both
synchronisations are selected, some contacts
may be duplicated.
►
Select "Display SIM card contacts" or
"Display telephone contacts".
The contacts are not listed in alphabetical
order
.Some telephones offer display options.
Depending on the settings chosen, contacts can
be transferred in a specific order.
►
Modify the telephone directory display
settings.
The system is not receiving SMS text
messages.
Bluetooth mode does not allow SMS text
messages to be sent to the system.
Settings
When the treble and bass settings are
changed, the ambience is deselected.
When the ambience is changed, the treble
and bass settings are reset.
Selecting an ambience imposes the treble and
bass settings, and vice versa.
►
Modify the treble and bass or ambience
settings to obtain the desired musical ambience.
When the balance settings are changed, the
distribution is deselected.
When the distribution setting is changed, the
balance settings are deselected.
Selecting a distribution setting imposes the
balance settings, and vice versa.
►
Modify the balance setting or the distribution
setting to obtain the desired sound quality
.
There is a difference in sound quality
between audio sources.
To allow for optimal listening quality, the sound
settings can be tailored to different audio
sources, which can generate audible differences
when changing source.
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12► Check that the sound settings are appropriate
to the sources listened to. W e recommend
setting the sound functions (Bass, Treble,
Balance) to the middle position, setting the
musical ambience to "None", setting loudness
correction to "Active" in USB mode and "Inactive"
in Radio mode.
►
In all cases, after applying sound settings,
adjust the volume level on the portable device (to
a high level) first.
Then adjust the volume level
on the audio system.
When the engine is off, the system switches
off after several minutes of use.
When the engine is switched off, the system's
operating time depends on the state of charge of
the battery.
The switch-off is normal: the system
automatically goes into energy economy mode
and switches off to maintain an adequate charge
in the battery.
►
Start the vehicle’
s engine to increase the
charge of the battery.
The date and time cannot be set.
Date and time settings are only available if
satellite synchronisation is deactivated.
►
Settings
menu/Options/Date-Time Setting.
Select the "Time" tab and deactivate "GPS
synchronisation" (UTC).
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Event data recorders
Event data recorders
Electronic control units are installed in your
vehicle. Control units process data which is
received by vehicle sensors, for example, or
which they generate themselves or exchange
amongst themselves. Some control units are
necessary for the safe functioning of your
vehicle, others assist you while you drive (driver
assistance systems), while others provide
comfort or infotainment functions.
The following contains general information about
data processing in the vehicle. You will find
additional information as to which specific data is
uploaded, stored and passed on to third parties
and for what purpose in your vehicle under
the key word Data Protection closely linked
to the references for the affected functional
characteristics in the relevant owner's manual
or in the general terms of sale. These are also
available online.
Operating data in the
vehicle
Control units process data for operation of the
vehicle.
This data includes, for example:
–
vehicle status information (e.g. speed,
movement delay
, lateral acceleration, wheel
rotation rate, "seat belts fastened" display)
–
ambient conditions (e.g. temperature, rain
sensor
, distance sensor) As a rule such data is transient and is not stored
for longer than an operational cycle, and only
processed on board the vehicle itself. Often
control units include data storage (including the
vehicle key). This is used to allow information
to be documented temporarily or permanently
on vehicle condition, component stress,
maintenance requirements and technical events
and errors.
Depending on technical equipment levels, the
data stored is as follows:
–
system component operating states (e.g. fill
level, tyre pressure, battery status)
–
faults and defects in important system
components (e.g. lights, brakes)
–
system reactions in special driving situations
(e.g. triggering of an airbag, actuation of the
stability control systems)
–
information on events damaging the vehicle
–
for electric vehicles the amount of charge in
the high-voltage battery
, estimated range
In special cases (e.g. if the vehicle has detected
a malfunction), it may be necessary to save data
that would otherwise just be volatile.
When you use services (e.g. repairs,
maintenance), the operating data saved can
be read together with the vehicle identification
number and used where necessary. Staff
working for the service network (e.g. garages,
manufacturers) or third parties (e.g. breakdown
services) can read the data from the vehicle.
The same applies to warranty work and quality
assurance measures. Data is generally read via the OBD (On-Board
Diagnostics) port prescribed by law in the
vehicle. The operating data read documents the
technical condition of the vehicle or individual
components and assists with fault diagnosis,
compliance with warranty obligations and quality
improvement. This data, in particular information
on component stress, technical events, operator
errors and other faults, is transmitted to the
manufacturer where appropriate, together
with the vehicle identification number. The
manufacturer is also subject to product liability.
The manufacturer potentially also uses operating
data from vehicles for product recalls. This data
can also be used to check customer warranty
and guarantee claims.
Fault memories in the vehicle can be reset by a
service company when carrying out servicing or
repairs or at your request.
Comfort and infotainment
functions
Comfort settings and custom settings can be
stored in the vehicle and changed or reset at any
time.
Depending on the equipment level in question,
these include
–
seat and steering wheel position settings
–
chassis and air conditioning settings
–
custom settings such as interior lighting
You can input your own data in the infotainment
functions for your vehicle as part of the selected
features.
Depending on the equipment level in question,
these include
– multimedia data such as music, videos or
photos for playback in an integrated multimedia
system
– address book data for use with an integrated
hands-free system or an integrated navigation
system
– input destinations
– data on the use of online services
This data for comfort and infotainment functions
can be stored locally in the vehicle or be kept on
a device that you have connected to the vehicle
(e.g. a smartphone, USB stick or MP3 player).
Data that you have input yourself can be deleted
at any time.
This data can only be transmitted out of the
vehicle at your request, particularly when using
online services in accordance with the settings
selected by you.
Smartphone integration,
e.g. Android Auto or Apple
CarPlay
If your vehicle is equipped accordingly, you can
connect your smartphone or another mobile
device to the vehicle so that you can control it
via the controls integrated in the vehicle. The
smartphone image and sound can be output
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Event data recorders
13You can input your own data in the infotainment
functions for your vehicle as part of the selected
features.
Depending on the equipment level in question,
these include
–
multimedia data such as music, videos or
photos for playback in an integrated multimedia
system
–
address book data for use with an integrated
hands-free system or an integrated navigation
system
–
input destinations
–
data on the use of online services
This data for comfort and infotainment functions
can be stored locally in the vehicle or be kept on
a device that you have connected to the vehicle
(e.g. a smartphone, USB stick or MP3 player).
Data that you have input yourself can be deleted
at any time.
This data can only be transmitted out of the
vehicle at your request, particularly when using
online services in accordance with the settings
selected by you.
Smartphone integration,
e.g. Android Auto or Apple
CarPlay
If your vehicle is equipped accordingly, you can
connect your smartphone or another mobile
device to the vehicle so that you can control it
via the controls integrated in the vehicle. The
smartphone image and sound can be output via the multimedia system in this case. At the
same time, specific information is transmitted
to your smartphone. Depending on the type of
integration, this includes data such as position
data, day
/ night mode and other general vehicle
information. For more information, please
see the operating instructions for the vehicle /
infotainment system.
Integration allows selected smartphone apps to
be used, such as navigation or music playback.
No further integration is possible between
smartphone and vehicle, in particular active
access to vehicle data. The nature of further
data processing is determined by the provider of
the app used. Whether you can define settings,
and if so which ones, is dependent on the app
in question and your smartphone's operating
system.
Online services
If your vehicle has a radio network connection,
this allows data to be exchanged between your
vehicle and other systems. The radio network
connection is made possible by means of a
transmitter device in your vehicle or a mobile
device provided by you (e.g. a smartphone).
Online functions can be used via this radio
network connection. These include online
services and applications
/ apps provided to you
by the manufacturer or other providers.
Proprietary services
In the case of the manufacturer's online services,
the relevant functions are described by the
manufacturer in an appropriate location (e.g.
Owner's Manual, the manufacturer's website)
and the associated data protection information is
provided. Personal data may be used to provide
online services. Data exchange for this purpose
takes place via a protected connection, e.g.
using the manufacturer's IT systems provided
for the purpose. Collection, processing and use
of personal data for the purposes of preparation
of services take place solely on the basis of
legal permission, e.g. in the case of a legally
prescribed emergency communication system or
a contractual agreement, or by virtue of consent.
You can activate or deactivate the services and
functions (which are subject to charges to some
extent) and, in some cases, the vehicle's entire
radio network connection. This does not include
statutory functions and services such as an
emergency communication system.
Third party services
If you make use of online services from other
providers (third parties), these services are
subject to the liability and data protection and
usage conditions of the provider in question. The
manufacturer frequently has no influence over
the content exchanged in this regard.
Therefore, please note the nature, scope and
purpose of the collection and use of personal
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236
Event data recorders
data within the scope of third party services
provided by the service provider in question.
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237
Alphabetical index
3D digital instrument panel 10
A
ABS 68
Accelerated charging unit (Wallbox)
139
Accessories
65
Active Safety Brake
123–126
AdBlue®
20, 159
AdBlue® tank
160
Additive, Diesel
157
Adjusting headlamps
59
Adjusting head restraints
41
Adjusting seat
41–42
Adjusting the air distribution
47–48
Adjusting the air flow
47–48
Adjusting the date
207, 229
Adjusting the height and reach of
the steering wheel
43
Adjusting the lumbar support
42
Adjusting the seat angle
42
Adjusting the temperature
47–48
Adjusting the time
194, 206, 230
Advice on care and maintenance
55, 138, 162
Advice on driving
7, 84–85
Airbags
72–75
Airbags, curtain
73–74
Airbags, front
72–73, 76
Airbags, lateral
73
Air conditioning
46, 49
Air conditioning, automatic
48, 50
Air conditioning, manual
47
Air intake 49
Air vents
46
Alarm
38–39
Android Auto connection
203, 221
Anti-lock braking system (ABS)
68
Antitheft / Immobiliser
31
Apple CarPlay connection
203, 220
Applications
221
Assistance call
66–67
Assistance, emergency braking
68, 125
Audible warning
66
Audio streaming (Bluetooth)
191, 202, 225
B
Battery, 12 V 152, 157, 175–177
Battery, ancillaries
175
Battery, charging
176–177
Battery, remote control
35–36
Blanking screen (snow shield)
151
Blind
54
Blind spot sensors
122
BlueHDi
20, 157, 164
Bluetooth (hands-free)
192–193, 204, 226
Bluetooth (telephone)
192–193, 204–205, 226–227
Bodywork
162
Bonnet
153–154
Boot
37, 55
Brake discs
158
Brake lamps
174
Brakes
158
Braking 98
Braking assistance system
68
Braking, automatic emergency
123–126
Braking, dynamic emergency
90–91
Brightness
194, 206
Bulbs
173
Bulbs (changing)
171–173
C
Cable, audio 224
Cable, Jack
224
Capacity, fuel tank
136
Cap, fuel filler
136
Care of the bodywork
162
Central locking
33–34
Changing a bulb
171–173
Changing a fuse
175
Changing a wheel
165, 168
Changing a wiper blade
63
Changing the remote control battery
35
Changing to free-wheeling
178
Charge level indicator (Electric)
22
Charger, induction
52
Charger, wireless
52
Charging cable
140
Charging cable (Electric)
139
Charging connector (Electric)
139, 143, 145–146
Charging flap (Electric)
139, 143, 145–146
Charging system (Electric)
5, 8, 28, 137, 155
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238
Alphabetical index
Charging the traction battery
(Electric)
22, 137, 140, 143, 145–146
CHECK
23
Checking the engine oil level
19
Checking the levels
155–156
Checking tyre pressures
(using the kit)
166, 168
Checks
154, 157–159
Checks, routine
157–158
Child lock
82
Children
71, 77–81
Children (safety)
82
Child seats
71, 74–77
Child seats, conventional
76–77
Child seats, i-Size
81
Child seats, ISOFIX
78–80
Cleaning (advice)
138, 162
Closing the boot
33, 37
Closing the doors
33, 37
Collision Risk Alert
123–125
Configuration, vehicle
27
Connected applications
221
Connection, Bluetooth
192–193, 204–205, 221–222, 226–227
Connection, Wi-Fi network
222
Connectivity
220
Consumption figures
28
Container, AdBlue®
159–160
Control, emergency boot release
37
Control, emergency door
34–35
Control, heated seats
43
Controls, steering mounted
94–96
Control stalk, lighting
57–58Control stalk, wipers 61–62, 64
Control unit
139–140
Courtesy lamp, front
54
Courtesy lamps
53–54
Cover, load space
55
Cruise control
107, 109–111
Cruise control, adaptive
111
Cruise control by speed limit recognition
107
Cruise control, dynamic with
Stop function
107
D
DAB (Digital Audio Broadcasting) -
Digital radio
190, 201, 224
Date (setting)
207, 229
Daytime running lamps
58, 172
Deactivating the passenger airbag
72, 75–76
Deadlocking
31, 33
Deferred charging
28
Deferred charging (Electric)
28, 139, 143, 145
Defrosting
44, 50
Defrosting, front
50
Demisting
44, 50
Demisting, front
50
Demisting, rear
50
Demisting, rear screen
50
Dials and gauges
9–10
Digital instrument panel
10–11
Dimensions
186
Dipstick
19, 155
Direction indicators
58, 172–174
Display screen, instrument panel 9–10
Domestic charging
(Electric)
140, 144–146, 185
Doors
37
Drive Assist Plus
111
Driver’s attention warning
126–127
Drive selector (Electric)
97
Driving
84–85
Driving aids camera (warnings)
104
Driving aids (recommendations)
103
Driving economically
7
Driving modes
98–99
Dynamic stability control (DSC)
68–69
E
EBFD 68
Eco-driving (advice)
7
ECO mode
99
Economy mode
152
Electric motor
5, 8, 28, 137, 147,
155, 175, 178, 185
Electric windows
40
Electronic brake force distribution (EBFD)
68
Emergency braking assistance (EBA)
68
Emergency call
66–67
Emergency switching off
88–89
Emergency warning lamps
65, 164
Emissions control system, SCR
21, 159
Energy economy mode
152
Energy flows
28
Energy recovery
22, 98