2021 NISSAN MAXIMA phone

NISSAN CARES . . .
Both NISSAN and your NISSAN dealer are dedicated to serving all your automotive needs. Your satisfaction with your vehicle and your
NISSAN dealer are our primary concerns. YourNISSAN dealer is always available to assist you with all your automobile sales and service
needs.
However, if there is something that your
NISSAN dealer cannot assist you with or
you would like to provide NISSAN directly
with comments or questions, please con-
tact the NISSAN Consumer Affairs Depart-
ment using our toll-free number:
For U.S. customers 1-800-NISSAN-1
(1-800-647-7261)
For Canadian customers 1-800-387-0122 The Consumer Affairs Department will ask
for the following information:
– Your name, address, and telephone
number
– Vehicle identification number (attached to the top of the instrument panel on the
driver's side)
– Date of purchase
– Current odometer reading
– Your NISSAN dealer's name
– Your comments or questions
OR You can write to NISSAN with the informa-
tion at:
For U.S. customers
Nissan North America, Inc.
Consumer Affairs Department
P.O. Box 685003
Franklin, TN 37068-5003
or via e-mail at:
[email protected]
For Canadian customers Nissan Canada Inc.
5290 Orbitor Drive
Mississauga, Ontario L4W 4Z5
or via e-mail at:
[email protected]
If you prefer, visit us at:
www.nissanusa.com (for U.S. customers)
or
www.nissan.ca (for Canadian customers)
We appreciate your interest in NISSAN and thank you for buying a quality NISSAN vehicle.
NISSAN CUSTOMER CARE PROGRAM

Table of
contentsIllustrated table of contents
Safety-Seats, seat belts and supplemental restraint system
Instruments and controls
Pre-driving checks and adjustments
Monitor, climate, audio, phone and voice recognition systems
Starting and driving
In case of emergency
Appearance and care
Do-it-yourself
Maintenance and schedules
Technical and consumer information
Index
0
1
2
3
4
5
6
7
8
9
10
11

1. Vent (P. 4-26)
2. Headlight/fog light (if so equipped)/turn signal switch (P. 2-45) 3. Supplemental front-impact air bag
(P. 1-43)
Horn (P. 2-52) 4. Meters and gauges (P. 2-3)
Warning and indicator lights (P. 2-8)
Vehicle information display (P. 2-17)
5. Paddle shif ters (if so equipped) (P. 5-16)
6. Wiper and washer switch (P. 2-42)
7. Audio controls* Navigation controls* (if so equipped)
8. Hazard warning flasher switch (P. 6-2)
9. Navigation display* (if so equipped) Audio display*
10. Front passenger supplemental air bag
(P. 1-61)
11. Glove box (P. 2-61)
12. Front passenger supplemental knee air
bag (P. 1-61)
13. Front passenger air bag status light
(P. 1-54)
14. AUX input/USB ports*
15. Heater and air conditioning controls
(P. 4-31)
16. Shif t lever (P. 5-16)
17. Display Commander* Vehicle Dynamic Control (VDC OFF)
switch (P. 2-57)
SPORT mode button (P. 5-22)
18. Push-button ignition switch (P. 5-10)
19. Bluetooth® Hands-Free Phone System* Cruise control switches (if so equipped)
(P. 5-54)
Intelligent Cruise Control (ICC) switches
(if so equipped) (P. 5-56)
LII2577
INSTRUMENT PANEL
0-6Illustrated table of contents

1. Vent (P. 4-26)
2. Headlight/fog light (if so equipped)/turn signal switch (P. 2-45) 3. Supplemental front-impact air bag
(P. 1-43)
Horn (P. 2-52) 4. Meters and gauges (P. 2-3)
Warning and indicator lights (P. 2-8)
Vehicle information display (P. 2-17)
5. Paddle shif ters (if so equipped) (P. 5-16)
6. Wiper and washer switch (P. 2-42)
7. Audio controls* Navigation controls* (if so equipped)
8. Hazard warning flasher switch (P. 6-2)
9. Navigation display* (if so equipped) Audio display*
10. Front passenger supplemental air bag
(P. 1-61)
11. Glove box (P. 2-61)
12. Front passenger supplemental knee air
bag (P. 1-61)
13. Front passenger air bag status light
(P. 1-54)
14. AUX input/USB ports*
15. Heater and air conditioning controls
(P. 4-31)
16. Shif t lever (P. 5-16)
17. Display Commander* Vehicle Dynamic Control (VDC OFF)
switch (P. 2-57)
SPORT mode button (P. 5-22)
18. Push-button ignition switch (P. 5-10)
19. Bluetooth® Hands-Free Phone System* Cruise control switches (if so equipped)
(P. 5-54)
Intelligent Cruise Control (ICC) switches
(if so equipped) (P. 5-56)
LII2577
INSTRUMENT PANEL
2-2Instruments and controls

RECEIVING A CALL
Using the Bluetooth® Hands-Free Phone
System, a received phone call can be oper-
ated on the vehicle information display as
well as on the touch-screen display.
1. When there is an incoming call, the callerinformation and the operation keys are
displayed on the vehicle information
display.
2. Use
orto highlight the pre-
ferred item and press the OK button to
select the item.
Available keys Action
[Answer] Answers the received phone call.
[Decline] Declines the received phone call.
[Hold Call] Holds the initial call when a second call is received.
INFO:
A cellular phone device must be connected and selected among other connected
Bluetooth® devices before hands-free operation. The paired phone must be able to
support the Bluetooth® requests for display. For additional information, refer to the sepa-
rate NissanConnect® Owner’s Manual.
Instruments and controls2-33

TEXT MESSAGING (if so equipped)
Using the Bluetooth® Hands-Free Phone
System, a received text message can be
operated on the vehicle information dis-
play as well as on the touch-screen display.
To read/ignore an incoming text
1. When a new text message is received, apop-up window and operation keys will
appear with the sender’s name or phone
number on the vehicle information
display.
2. Use
orto highlight the pre-
ferred item and push OKto select the
item.
Available keys Action
[Read] View or hear the received message.
[Ignore] Ignore the received message.
2-34Instruments and controls

To reply to/exit from a text
1. When a new text message is receivedand [Read] is selected, operation keys
are displayed on the vehicle information
display.
2. Use
orto highlight the pre-
ferred item and press the OK button to
select the item.
Available keys Action
[Reply] Available pre-determined messages will be displayed
on the vehicle information display if the steering
switch controls are used. Further operations, such as
voice recognition reply operation, is available when
using the touch-screen display.
[Exit] Ends text message operation and the vehicle infor-
mation display will show the previous screen.
INFO
A cellular phone device must be connected and selected from among other connected
Bluetooth® devices before hands-free operation. The paired phone must be able to
support the Bluetooth® requests for display. For additional information, refer to the sepa-
rate NissanConnect® Owner’s Manual.
Instruments and controls2-35

The E-call (SOS) button is used in combina-
tion with a NissanConnect® Services sub-
scription to call for assistance in case of an
emergency.
Pressing the button will (with a paid sub-
scription) reach a response specialist that
will provide assistance based on the situa-
tion described by the vehicle’s occupant.
For additional information, or to enroll your
vehicle, refer to www.NissanUSA.com/
connect, www.Nissan.ca/NissanConnect,
or www.Nissan.ca/NissanConnect/fr or
call 855–426–6628.The power outlet is for powering electrical
accessories such as cellular telephones. It
is rated at 12 volt, 120W (10A) maximum.
The power outlet is powered only when the
ignition switch is in the ACC or ON position.
CAUTION
• The outlet and plug may be hot dur-
ing or immediately af ter use.
•
Only certain power outlets are designed
for use with a cigarette lighter unit. Do not
use any other power outlet for an acces-
sory lighter. It is recommended that you
visit a NISSAN dealer for additional
information.
•Do not use with accessories that exceed a
12 volt, 120W (10A) power draw.
•Do not use double adapters or more than
one electrical accessory.
•Use power outlets with the engine running
to avoid discharging the vehicle battery.
•Avoid using power outlets when the air
conditioner, headlights, or rear window
defroster is on.
•Before inserting or disconnecting a plug,
be sure the electrical accessory being
used is turned off.
•Push the plug in as far as it will go. If good
contact is not made, the plug may over-
heat or the internal temperature fuse may
open.
•When not in use, be sure to close the cap.
Do not allow water or any other liquid to
contact the outlet.
LIC3357LIC4257
Console Box
E-CALL (SOS) BUTTON POWER OUTLET
Instruments and controls2-59