2021 MERCEDES-BENZ V-CLASS ignition

#
Pull away as st raight, slo wlyand
smoo thly as possible. If
th e drive wheels gettrapped on loose or muddy
gr ound, reco verth eve hicle with the utmost care,
especially so if theve hicle is laden. #
Obser vethe no tes on permissible towing me th-
ods (/ page 245). #
Never attem pttoreco ver a vehicle that is
stuck when a trailer is attached. #
If possible, pull theve hicle out backwards
using the trac ksit made before it became
stuc k. T
T
o
o wing t
wing t he v
he vehicle wit
ehicle wit h t
h the axle r
he axle r aised
aised &
W
WARNING
ARNING Risk of accident due to towing
when theve hicle is switched on
When theve hicle is being towe dawa y and is
swit ched on with the front axle raised, ASR can
brake there ar axle wheels in an er ratic man-
ner.
The vehicle can lose directional stability. #
Switch o. theve hicle before towing it
with the front axle raised. *
N NOOTE
TE Damage tothe transmission due to
to wing with an axle raised on vehicles with
4MATIC The transmission can be damaged
bytowing
with the front or rear axle raised. #
Only tow vehicles equipped with 4MATIC
with bo thaxles on thegr ound, or load
th em onto ano ther vehicle for transport. W
W
it
ith t
h t he r
he r ear axle r
ear axle r aised
aised #
Obser vethe no tes on permissible towing me th-
ods (/ page 245). #
Switch on the hazard warning lamps
(/ page 108). #
Deactivate tow- awa y protection (/ page 69). #
Movethe front wheels tothe straight-ahead
position. #
Fixth e steering wheel in the centre position
with a steering wheel loc k.#
Release the parking brake (/ page 151). #
Turn theke yto position ginthe ignition lock
and remo vetheke y from the ignition loc k. #
Take theke y with you when leaving theve hicle.
Do not exceed a towing speed of 50 km/h. Loading t
Loading t
he v
he vehicle f
ehicle f or tr
or transport
ansport *
N NOOTE TE Damage due toincor rect attach-
ment The
vehicle may be damaged when lashing to
ch assis components. #
Only lash theve hicle at the wheels. #
Obser vethe no tes on permissible towing me th-
ods (/ page 245). #
Toload theve hicle onto a trailer or transpor ter,
use the trailer tow hitch or theto wing eye.
Bef
Bef or
ore loading t
e loading t he v
he vehicle
ehicle #
Switch on theve hicle. #
V
Vehicles wit
ehicles wit h manual tr
h manual tr ansmission:
ansmission: shiTthe
transmission toneutral. #
V
Vehicles wit
ehicles wit h aut
h aut omatic tr
omatic tr ansmission:
ansmission: shiTthe
transmission toposition i. #
Release the parking brake (/ page 151). #
Load theve hicle onto the transpor ter.
* N
NO
OTE
TE Damage tothe drive train due to
incor rect positioning of theve hicle #
Do not position theve hicle abo vethe
connection point of the transport vehicle. #
Make sure that the front and rear axles come
to rest on the same transpor tation vehicle.
ATer
ATer loading t
loading t he v
he vehicle
ehicle #
V
Vehicles wit
ehicles wit h manual tr
h manual tr ansmission:
ansmission: engage
/rst or reve rsege ar. #
V Vehicles wit ehicles wit h aut
h aut omatic tr
omatic tr ansmission:
ansmission: shiTthe
transmission toposition j. #
Deactivate tow- awa y protection (/ page 69). 248
248
Breakdown assistance

#
Turn theke yto position ginthe ignition lock
and remo veit from the ignition loc k. #
Use the parking brake tosecure theve hicle
against rolling away. #
Secure theve hicle bythe wheels. T
T
o
o wing ey
wing eye st
e st or
orag
ag e location
e location The
towing eye is located in theve hicle tool kit
(/ page 250). F
F
itting/r
itting/r emo
emoving t
ving t heto
he towing eye
wing eye F
F
itting and r
itting and r emo
emoving t
ving t he fr
he frontto
ont towing eye
wing eye
* NO
NOTE
TEDamage totheve hicle due toincor-
re ct use of theto wing eye When a
towing eye is used toreco ver a vehicle,
th eve hicle may be damaged in the process. #
Only use theto wing eyeto to wawa y or
to w start theve hicle. Fi
xture forth e front towing eye in the bumper #
Take theto wing eye and scr ewdriver from the
ve hicle tool kit (/ page 250).
F
F itting
itting #
Press the ar row on co ver1 and remo vecover
1 from the opening.
Yo u will see the /xture forth eto wing eye. #
Screw intheto wing eye clockwise tothe stop. #
Insert the scr ewdriver into theto wing eye and
tighten theto wing eye. #
Stow the scr ewdriver in theve hicle tool kit.
R
R emo
emo ving
ving #
Remo vethe scr ewdriver from theve hicle tool
kit. #
Insert the scr ewdriver into theto wing eye and
turn theto wing eye anti-clockwise. #
Unscr ewand remo vetheto wing eye. #
Insert co ver1 with the lug at theto p and
press it in at the bottom until it engages. #
Stow theto wing eye and the scr ewdriver with
th eve hicle tool kit.
R
R ear to
ear towing eye
wing eye Re
ar towing eye under the bumper #
When towing away or tow- starting a vehicle,
attach theto wing device torear towing eye
2 . #
Ifth eve hicle is equipped with a trailer tow
hitch, attach theto wing device tothe trailer
to w hitch (/ page 279). #
Obser vethe no tes on permissible towing me th-
ods (/ page 245). T
T
o
o w
w -st
-st ar
arting t
ting t he v
he vehicle (v
ehicle (v ehicle emerg
ehicle emerg ency st
ency st ar
art)
t) V
V
ehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission
ansmission
* NO
NOTE
TEDamage tothe automatic transmis-
sion due to tow-starting The au
tomatic transmission may be damaged
in the process of tow- starting vehicles with
automatic transmission. #
Vehicles with automatic transmission
must not be tow- star ted. #
Obser vethe no tes and information on starting
assis tance (/ page 240).
V
V ehicles wit
ehicles wit h manual tr
h manual tr ansmission
ansmission #
Obser vethe no tes on permissible towing me th-
ods (/ page 245). Breakdown assistance
249
249

Displa
Displa
y messag
y messag es P
es P ossible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
4 Engine oil level Stop vehi-
cle Switch engine off *T
he oil le vel is too lo w.There is a risk of engine damage. #
Stop theve hicle immediately in accordance with the tra1c condi-
tions and switch it o.. #
Secure theve hicle against rolling away. #
Check the oil le vel (/ page 226). #
If necessar y,top up the engine oil (/ page 227).
6 Reserve fuel level *T
he fuel supply has dropped into there ser verange.
Ope ration of the auxiliary heating (stationary heater) is deactivated in
th ere ser verange. #
Refuel theve hicle.
Ï *T
here is very little fuel in the fuel tank. #
It is absolutely essential torefuel at the nearest /lling station. A A
dBlue
dBlue ®
® Displa
Displa
y messag
y messag es P
es P ossible causes/conseq
ossible causes/conseq uences and
uences andM
MSolutions
Solutions
Ø
Refill AdBlue See Own-
er’s Manual *
Awa rning tone also sounds. The AdBlue ®
leve l has fallen below the
re ser verange. #
Top up with AdBlue ®
as soon as possible (/ page 148).
Ø Refill AdBlue Emer. oper.
in XXX km See Owner's
Manual *
Awa rning tone also sounds. The AdBlue ®
leve l is su1cient only for
th e distance displa yed. If you subsequently start the engine again, you
will be able todrive theve hicle only at a maximum speed of 20 km/h
fo rth e distance shown. Engine management will then pr event the
engine from starting. #
Top up with AdBlue ®
immediately (/ page 148).
Ø
Limp-home mode: 20
km/h No start ... km
See Owner's Manual. *
Awa rning tone also sounds. The AdBlue ®
tank is em pty. Yo u can drive
th e distance shown at a maximum speed of 20 km/h. If you subse-
qu ently switch o. the engine, the engine management system will
pr eve ntthe engine from being star ted again. You will then be able to
start the engine only once you ha vere/lled theAd Blue ®
tank. #
Stop theve hicle in accordance with the tra1c conditions. #
Top up with AdBlue ®
immediately (/ page 148).
Ø
Refill AdBlue Start not
possible *
Awa rning tone also sounds. The AdBlue ®
tank is em pty. Yo u can no
longer start the engine. #
Top up with at least 8 l AdBlue ®
(/ page 148). #
Turn theke yto position 2inthe ignition lock and waitfor
appr oximately one minute.
The engine can be restar ted once the engine management has
de tected the new le vel. Display message
s andwarning and indicator lamps
297 297

K
K
e
ey
y Displa
Displa
y messag
y messag es P
es P ossible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
 Key does not belong to
vehicle *Y
ou ha veinser ted an incor rect key in tothe ignition loc k. #
Use the cor rect key.
 Remove key *T
hekey is in the ignition loc k. #
Remo vethekey.
Â
Replace key *T
hekey needs tobe replaced. #
Consult a quali/ed specialist workshop.
 Change key batteries *T
hekey battery is dischar ged. #
Replace the battery (/ page 52). V V
ehicle
ehicle Displa
Displa
y messag
y messag es P
es P ossible causes/conseq
ossible causes/conseq uences and
uences andM
MSolutions
Solutions
Clutch overheated Avoid
pulling away Engage/
disengage clutch quickly
if req. *A
warning tone also sounds. The clutch is under heavy load and the
permissible operating temp erature of the clutch has been exceeded.
Av oid frequent pulling away and driving at walking pace overex tended
distances. #
Stop in accordance with the tra1c conditions. #
Secure theve hicle against rolling away. #
Leavethe engine running.
The clutch will cool more quickly when the engine is running.
or #
If possible, continue driving at a steady speed. #
Remo ve yo urfoot from the clutch pedal and do not let the clutch
slip.
The clutch may also cool down during driving.
Cooling down can take afew minutes. When the clutch has cooled
down, the display message will disappear and the clutch will be fully
operational again.
Ò *T
hetailgate is open. #
Close theta ilgate. 300 300
Display message
s andwarning and indicator lamps

V
V
ehicle
ehicle W
W
ar
ar ning/indicat
ning/indicat or lampP
or lam pP ossible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
Ð Po we r steering system
wa rning lamp *The
red po wer steering warning lamp is on while theve hicle is on. A
wa rning tone also sounds.
The po wer assistance forth e steering could be malfunctioning. You may
need tosteer mo reforc efull y. #
Carefully continue toaqu ali/ed specialist workshop and ha vethe
stee ring checked immediatel y. Engine
Engine
W
W
ar
ar ning/indicat
ning/indicat or lampP
or lam pP ossible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
; Engine diagnostics warn-
ing lamp *The
yellow engine diagnostics warning lamp is on while theve hicle is
on.
There may be a malfunction in thefo llowing vehicle systems:
R Engine management
R Injection
R Exhaust system
R Ignition system (in vehicles with a petrol engine)
R Fuel system
This can cause the emissions limit values tobe exceeded and the
engine torun in eme rgency mode. #
Have theve hicle checked immediately at a quali/ed specialist work-
shop.
6
Fu elreser vewarning lamp *T
he yellow fuel reser vewarning lamp is on while theve hicle is on.
The fuel supply has dropped into there ser verange.
Ope ration of the auxiliary heating (stationary heater) is deactivated in
th ere ser verange. #
Refuel theve hicle.
?
Coolant warning lamp *The
red coolant warning lamp is on while theve hicle is running and the
coolant temp erature display is at the start of the scale.
The temp erature sensor forth e coolant temp erature display is defec-
tive.
The coolant temp erature is no longer being monitored. If the coolant is
to o hot, the engine may be damaged. #
Stop theve hicle immediately in accordance with the tra1c condi-
tions and switch it o.. Do not continue driving! #
Secure theve hicle against rolling away. #
Consult a quali/ed specialist workshop.
? Coolant warning lamp *T
he red coolant warning lamp is on while theve hicle is on.
The coolant le vel is too lo w.
If th e coolant le vel is cor rect, the air supply tothera diator may be
impaired or thera diator's electric fan may be faulty.
The coolant is too hot and the engine is not being adequately cooled. #
Pay attention tothe display messages. Display messages and
warning and indicator lamps
309 309

Fu
elreser ve........................................ 274
Low outside temp eratures................... 273
Pe trol.................................................. 272
Quality (diesel ).................................... 273
Quality (petrol).................................... 272
Re fuellin g............................................ 146
Sulphur content.................................. 272
Ta nk content....................................... 274
F
F uel consump
uel consump tion
tion
Displaying theav erage........................ 184
F
F uses
uses........................................................ 250 G
G
Gear
Gear shiT
shiT lev
lever
er........................................... 141
Gear
Gear shiT
shiT r
r ecommendation
ecommendation
Manual shiTing (automatic trans-
mission).............................................. 144
Manual transmission........................... 141
Gener
Gener al oper
al oper ating per
ating per mit number (EC)
mit number (EC)...... 270
Glasses com
Glasses com par
partment
tment ................................. 99
Glov
Glov e com
e com par
partment
tment
Opening/closing................................... 99 H
H
Handbr
Handbr ak
ake (electr
e (electr ical)
ical)
see Electric parking brake
Hazar
Hazar d w
d war
arning light syst
ning light syst em
em
Switching on/o.................................. 108
Head r
Head r es
estrtraint
aint
Ad justing electrically............................. 95
Ad justing mechanical ly......................... 94
Headlam
Headlam p
p0ashing
0ashing .................................... 108
Help call
Help call see Mercedes-Benz emer gency call system
High beam
High beam Replacing light sources...................... .114
Switching on/o.................................. 108
High-pr
High-pr essur
essure cleaner (car
e cleaner (car e)
e) ..................... 230
Highbeam
Highbeam
Adaptive Highbeam Assis t................... 110
Hill St
Hill Star
art Assist
t Assist......................................... 164
Hing
Hing ed wind ows
ed windo ws
Child saf ety loc k................................... 50
HOLD function HOLD function Notes................................................ .164
Switching on/o.................................. 164
Home scr
Home scr een (media displa
een (media displa y) y).................... 197
Ho
Ho t-w
t-w at
ater auxiliar
er auxiliar y heat
y heater
er
Ac tivating/deactivating with button..... 131 Displa
ys(remo tecont rol).................... 132
Fu nction............................................. 130
Problems............................................ 133
Switching on/o. byremo tecont rol.... .131 I I
Identi/cation
Identi/cation plate
plate
Engine................................................ 270
Re frigerant.......................................... 278
Ve hicle............................................... 270
Ignition key
Ignition key
see Key
Ignition lock
Ignition lock............................................. .136
Immobiliser
Immobiliser ................................................. 68
Im
Im plied w
plied w arr
arranty (v
anty (v ehicle)
ehicle) ............................ 25
Im
Im port
port er addr
er addr esses
esses
Wi reless components............................ 22
Indicat
Indicat or lam
or lam ps
ps
see Warning/indicator lamps
Inst
Inst allations
allations................................................ 17
Ins
Instr trument clust
ument clust er
er
Ad justing the lighting..........................1 83
Care................................................... 233
Displa ys.............................................. 181
No tes on warning/indicator lamps...... 304
Overview............................................ 181
Wa rning/indicator lamps overview..........7
Ins Ins tr
trument lighting
ument lighting................................... .183
Ins
Instr trument panel
ument panel
see Cockpit (o verview)
Int
Int ellig
ellig ent Light Syst
ent Light Syst em
em
Ac tivating/deactivating....................... 110
Ac tive headlamps................................ 109
Ad aptive Highbeam Assis t................... 110
Cornering light.................................... 109
Mo torw ay mode................................. .109
Overview............................................1 09
Int Int er
er ior lighting
ior lighting
Ambient lighting.................................. 113
Re placing light sources...................... .116
Setting................................................1 12
Swit ch-o. delay time.......................... 113
Int Int er
erior mo
ior mo tion sensor
tion sensor
Fu nction............................................... 69
Switching on/o.................................... 69
iP
iP ad
ad ®
®
att
att ac
achment
hment.................................... .106
iPhone
iPhone ®
®
see Smartphone integ ration
ISOFIX c
ISOFIX c hild seat anc
hild seat anc hor
hor
Fi tting................................................... 44 320
320
Index

Sno
Sno
w c
w chains
hains............................................. 253
Soc ke
Soc ket (12 V)
t (12 V)
Fr ont centre console........................... 104
Re ar.................................................. .104
Soc ke
Soc ket (230 V)
t (230 V)
Re ar.................................................. .105
SoTw
SoTw are
areupdate
update
System updates.................................. 200
Sound menu
Sound menu Functions overview............................. 213
Spar
Spar e wheel
e wheel
Fi tting/removing................................. 267
No tes................................................ .267
Specialis
Specialist w t work
ork shop
shop
see Quali/ed specialist workshop
Speci/c
Speci/c absorp
absorption r
tion rate
ate.............................. 19
Speed limit
Speed limit ation, wint
ation, winter tyr
er tyres
es
Setting................................................ 159
Speedomet
Speedomet er
er........................................... .181
St
St anding light
anding light............................................ 107
St
St anding/par
anding/par king lights
king lights
Re placing light sources...................... .114
St
St ar
art/st
t/st op function
op function
see ECO start/stop function
St
St ar
ar ting assist
ting assist ance
ance
see Jump-start connection point
St
St ar
ar ting t
ting t he engine
he engine
see Vehicle
St
St ar
arting-o.
ting-o. aid
aid
see Hill Start Assist
St
St ationar
ationar y heat
y heater
er
see Auxiliary heating
St
St ationar
ationar y heating
y heating
see Auxiliary warm-air hea ter
St
St ationar
ationar y heating/v
y heating/v entilation
entilation
Displ ays (remo tecont rol).................... 132
Setting (remo tecont rol)......................1 31
St
St ationar
ationar y heating/v
y heating/v entilation
entilation
see Auxiliary warm-air hea ter
see Hot-water auxiliary heater
St
St eer
eer ing wheel
ing wheel
Ad justing.............................................. 98
St
St eer
eer ing wheel
ing wheel g
gear
ear shiT
shiT paddles
paddles...............1 44
St
St eer
eer ing-wheel butt
ing-wheel butt ons
ons.................................. 8
St
St opping t
opping t he alar
he alarm (AT
m (ATA)
A)............................ .68
St ow
St ow ag
age com
e com par
partment in t
tment in t he r
he rear
ear
Jack.................................................... 250
Ve hicle tool kit.................................... 250 S
S
t
to
o w
w ag
ag e space
e space
Glasses compartment........................... 99
Sugg
Sugg es
estionstions
Con/guring........................................ .199
Sulphur cont
Sulphur cont ent
ent........................................2 72
Summer tyr
Summer tyr es
es........................................... 252
Surr
Surr ound lighting
ound lighting
Switching on/o.................................. 112
Surr
Surr ound V
ound V iew
iew
see 360° Camera
Suspension
Suspension see AIRMATIC
S
S VHC (subst
VHC (subst ances of v
ances of ver
ery high concer
y high concer n)
n)..... 25
Switc
Switc h clock
h clock
Ac tivating........................................... 133
Overview............................................ 133
Setting................................................ 133
Setting the departure time.................. 134
Setting thete mp erature/operating
duration.............................................. 134
Switching immediate heating mode
on/o................................................. 134
Switc
Switc h-o. h-o.dela
delay time
y time
Exterior...............................................1 12
Interior............................................... 113
Switc
Switc hing air
hing air -r
-recir
ecir culation mode
culation mode on/o.
on/o..... 127
Switc
Switc hing
hingo.
o.engine
engine
see Vehicle
Switc
Switc hing on t
hing on t he ignition
he ignition
see Vehicle
Switc
Switc hing seat heating
hing seat heating on/o.
on/o. ..................... 96
Switc
Switc hing t
hing t he A/C function
he A/C function on/o.
on/o............. 125
Switc
Switc hing t
hing t he r
he rear windo
ear windo w heat
w heater
eron/o.
on/o. ... 128
Switc
Switc hing t
hing t he r
he rese
eset function
t function on/o.
on/o.
(contr
(contr ol panel)
ol panel) .......................................... 127
Syst
Syst em se
em se ttings
ttings
Overview of the system settings
menu..................................................1 99
Re set function (MBUX multimedia
system)............................................... 202
Syst
Syst em se
em se ttings
ttings
see Language T
T
T
T able
able
see Folding table
T
T ail lam
ail lam ps (r
ps (replacing bulbs)
eplacing bulbs) ....................... 115
T
T ailg
ailg ate
ate
Ad justing.............................................. 61 Ind
ex
327
327